Room Mate Collection Isabella, Florence

Hotels
•
Room Mate
9.3 (660 reviews)
Via de' Tornabuoni 13 , Florence , IT
+39 055 239 6464

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast quality
Lift access

Categories

Cleanliness
8.7
Immaculately clean and maintained but noted some minor concerns with steps into the building.
Service
9.7
Staff were described as friendly and welcoming across multiple reviews.
Location
10
Exceptional location, right in the heart of Florence with easy access to landmarks.
Room Quality
9.2
Generally well-appointed rooms but some complaints about room sizes.
Amenities
9.2
Available amenities include a sitting area and well-kept linens.
Value for Money
9.7
Great deal for its location and quality.
Food and Beverage
8.2
Breakfast received mixed reviews, with some consistently positive remarks.
Overall Experience
9.7
Overall experience was highly rated by guests despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:14

Property Description

Unique 19th-Century Building in the Heart of Florence
Room Mate Isabella, a renovated 19th-century building located on Florence's designer shopping street, offers a blend of elegance and convenience. The hotel's proximity to iconic landmarks like the Uffizi Gallery and the Cathedral makes it an ideal choice for travelers seeking a cultural experience.

Charming Rooms and Modern Amenities
Step into air-conditioned rooms adorned with parquet floors, unique fabrics, and extra-large beds. Enjoy modern conveniences such as free Wi-Fi, a minibar, and a 37” flat-screen TV. The private bathrooms are equipped with a hairdryer and toiletries for your comfort.

Exceptional Services and Local Expertise
Indulge in a buffet breakfast until noon and take advantage of the reading room, bar, and 24-hour reception with friendly staff ready to assist with luggage storage, recommendations, and tourist information.

Experience the allure of Florence at Isabella Room Mate - book your stay now for a memorable getaway.

Important information:

Please note that it is necessary to go up 25 steps to reach a elevator that takes to the lobby and to the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Guest Reviews

9.3
Based on 660 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 8.2
Overall Experience: 9.7
A
Aria • solo_traveller • nl
9
2026-09-19 • via Nuitee
D
Daniela • solo_traveller • it
9
2026-09-15 • via Nuitee
Y
Yessica • couple • mx
10
Pros:

Perfect location, the room was spacious and super clean, great bathroom size and it had a dyson blow dryer, great plus.

2026-09-15 • via Nuitee
G
Georgia • solo_traveller • br
10
2026-09-13 • via Nuitee
G
Gabriela • couple • br
6
Pros:

Localização excelente! Quarto limpo e aconchegante.

Cons:

O hotel tem uma escadaria para acessar os quartos, apesar de ter ajuda com as malas, achamos um pouco cansativo, e o café da manhã tinha poucas opções.

2026-09-11 • via Nuitee
M
Marcela • couple • pa
8
Excelente atención que marca la diferencia, y buena relación costo calidad
Pros:

El personal es súper atento y cordial, hacen la diferencia. Además, el hotel está en una ubicación estratégica dentro del centro histórico de Florencia. La relación costo calidad es muy buena, y el cuarto está bonito decorado y la cama cómoda

Cons:

El único detalle es que el baño es diminuto, lo que hace que no sea tan cómodo. Sin embargo, entiendo que es algo normal en hoteles en edificios antiguos

2026-09-11 • via Nuitee
E
Enzo • solo_traveller • it
10
2026-09-10 • via Nuitee
Y
Yoshio • couple • jp
10
快適
Pros:

部屋が綺麗だった

2026-09-09 • via Nuitee
R
Radhika • couple • in
10
2026-09-06 • via Nuitee
Q
Quang Vinh • couple • au
9
Pros:

Good location.

Cons:

Elevator was small and reception is on the 1st floor which you have to first walk up a set of stairs.

2026-09-04 • via Nuitee
R
Roxana • solo_traveller • ro
9
2026-09-04 • via Nuitee
T
Thomas • solo_traveller • au
9
Great central hotel
Pros:

Fantastic location with good clean rooms and good breakfast.

Cons:

Showers are small

2026-09-02 • via Nuitee
M
montserrat • family_with_children • es
9
Hotel fantástico
2026-09-01 • via Nuitee
A
Andrea • couple • ch
9
A beautiful stay in the heart of Florence and lovely design
Pros:

Amazing location, right in front of Palazzo Strozzi! We had the best time here. The reception staff were incredibly friendly and helpful, and we had a wonderful stay. The hotel is beautifully designed, with a great eye for detail, and the breakfast was lovely too. We absolutely loved this place and would definitely stay here again next time in Florence!

Cons:

Nothing I can think of.

2026-09-01 • via Nuitee
A
Arnaldo • couple • br
9
2026-08-30 • via Nuitee
T
Tomislav • solo_traveller • hr
9
2026-08-30 • via Nuitee
A
AHMED • couple • eg
9
2026-08-30 • via Nuitee
B
brittany • couple • us
8
Great stay at room mate Isabella
Pros:

The property and room was really nice and clean! The staff was very accommodating and helpful! Great location!

Cons:

The air conditioning was not the best. It didn’t put out good air flow.

2026-08-30 • via Nuitee
V
Victoria • couple • us
10
2026-08-28 • via Nuitee
L
Laura • couple • us
10
Very accommodating hotel, such a nice beautiful hotel
Pros:

Wonderful property, staff, and location. Very clean.

Cons:

We loved everything about it

2026-08-28 • via Nuitee