Novotel Santiago Las Condes

Hotels
Novotel
8.8 (3920 reviews)
Alonso de Córdova, 5199 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 3920 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
R
Rafaela family_with_children br
10
2026-08-07 via Nuitee
G
Gilberto solo_traveller br
10
Pros:

Localização

Cons:

Café da manhã não é incluso

2026-08-06 via Nuitee
C
Cristiane solo_traveller br
10
Pros:

Camas confortáveis, ótimo tamanho do quarto, bastante tomadas, café da manhã completo. Água no bebedouro a vontade, até água quente para chá .

Cons:

Foi tudo ótimo.

2026-08-04 via Nuitee
M
maria family_with_children ar
9
2026-08-04 via Nuitee
M
Melissa family_with_children br
8
2026-08-04 via Nuitee
C
Claudio family_with_children cl
9
Pros:

Horario

Cons:

Poca disponibilidad

2026-08-04 via Nuitee
M
Melissa family_with_children br
8
2026-08-04 via Nuitee
R
Rene family_with_children br
9
2026-08-04 via Nuitee
A
Andrés couple cl
10
2026-08-04 via Nuitee
A
Andressa family_with_children br
10
Impecavel.
Pros:

O café da manhã foi excepcional. Tudo perfeito. Atendimento espetacular. E quando tínhamos passeios antes do café da manhã, preparavam um kit de café pra levarmos e não ficarmos sem tomar café. Perfeito esse cuidado.

Cons:

Não tenho do que reclamar.

2026-08-03 via Nuitee
E
Erick family_with_children br
10
2026-08-03 via Nuitee
N
Nethânya family_with_children br
10
Tive uma ótima estadia.
Pros:

Muito nova, bem localizada, com suporte para crianças, uma brinquedoteca pequena, mas útil, parquinho ao lado, 10 min do Parque Arauco.

Cons:

Nada

2026-08-03 via Nuitee
D
Daniel couple cl
7
2026-08-02 via Nuitee
V
Vega family_with_children cl
9
Pros:

Habitacion comoda

2026-08-02 via Nuitee
S
Silvana Mesinas family_with_children pe
10
2026-08-02 via Nuitee
B
Barbara family_with_children br
8
2026-08-02 via Nuitee
V
Vagner solo_traveller br
10
Espetacular
Pros:

Não tenho nada a reclamar.

Cons:

Gostei de tudo.

2026-07-25 via Nuitee
X
Ximena family_with_children uy
7
Pros:

Ubicación, es cómodo

Cons:

Los ascensores no son suficientes para la cantidad de gente en el hotel. Lo mismo sucede con el desayuno en hora pico

2026-07-25 via Nuitee
G
Giselle family_with_children br
10
Pros:

Hotel muito bem localizado e confortável. Café da manhã muito bom. Excelente atendimento.

2026-07-25 via Nuitee
C
Carolina couple cl
10
2026-07-24 via Nuitee