Novotel Santiago Las Condes

Hotels
•
Novotel
8.8 (3944 reviews)
Alonso de Córdova, 5199 , Santiago , CL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.8
Based on 3944 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
P
Paulina • family_with_children • cl
5
Regular
Pros:

La ubicación

Cons:

El ruido del extractor a la entrada de las habitaciones y las almohadas

2026-10-14 • via Nuitee
J
Jairo • couple • br
7
Justa, mas não repetiria esse hotel numa próxima estadia.
Pros:

A localização e tranquilidade do local é bacana, equipe do café da manhã bem prestativa

Cons:

A ducha não é das melhores, baixa pressão, os móveis apresentam muitos sinais de desgaste e dá uma má impressão.... acho que a equipe da recepção poderia ser mais cordial....

2026-10-13 • via Nuitee
F
Fernando • family_with_children • pe
9
2026-10-13 • via Nuitee
Y
Yael • solo_traveller • il
10
Pros:

Really nice staff. We arrived after a long flight early in the morning and didn't have to wait for the check-in, we've got room immediately!
Good breakfast with many options (also gluten free and vegetarian)

2026-10-13 • via Nuitee
F
FRANCISCO • solo_traveller • es
9
Pros:

Hotel muy bien situado en Las Condes, magnífica habitación, con buenas camas y ropa de cama. Desayuno variado y bien gestionado

Cons:

Falta alguna zona común para poder sentarse relajado. Un tema menor sería mejorar la iluminación del baño

2026-10-13 • via Nuitee
G
Gomez • solo_traveller • es
10
Pros:

Buen servicio y buena ubicación

2026-10-13 • via Nuitee
M
Maximiliano • couple • ar
8
Cumple precio - calidad
Pros:

La ubicación es excelente para caminar y disfrutar del parque! Las instalaciones son correctas cumplen.

Cons:

La habitación, el baño tiene muy mala disposición de la ducha que te ataca cuando la abrís y inundas toda la habitación.

2026-10-13 • via Nuitee
V
Valeska • family_with_children • cl
8
2026-10-12 • via Nuitee
G
Guillermo Felipe • solo_traveller • cl
4
Cons:

La habitación tenía una puerta interior y al otro lado otra habitación, no pude dormir nada ya que jugaban niños gritaban y se escuchaba todo en mi habitación.

2026-10-12 • via Nuitee
C
camila • solo_traveller • cl
10
2026-10-12 • via Nuitee
I
Inacio • family_with_children • br
10
Top
Pros:

Tudo 10

2026-10-11 • via Nuitee
N
Natalia • couple • cl
10
Comodidad
Pros:

Todo

Cons:

Nada

2026-10-10 • via Nuitee
C
Cecilia del Carmen • couple • cl
10
2026-10-09 • via Nuitee
P
Pablo • family_with_children • cl
10
2026-10-08 • via Nuitee
V
Valeria Salles da Costa • solo_traveller • br
8
Péssima experiência no restaurante UNA
Pros:

O quarto do hotel é muito confortável, camas excelentes e sempre estava arrumado e limpo.

Cons:

Atendimento do restaurante. Fizemos 02 refeições de jantar no UNA e foi uma experiência muito ruim. Poucos funcionários para atender, fizemos o pedido várias vezes no final desistimos de jantar e pedimos uma pizza depois de muito esperar aparece um garçom que não estava nos atendendo e literalmente jogou a pizza na mesa. Nós sequer tinhamos pratos e talheres e para nossa surpresa a pizza sequer estava fatiada. Desnecessário dizer que a pizza voltou p ser fatiada, demorou mais um tempo e veio p mesa fria. Atendimento MUITO RUIM. Como estava chovendo muito em Santiago, não tivemos como sair e fizemos a segunda refeição, novamente jantar.. desta vez o restaurante estava vazio e lá ficamos nós esperando pelo pedido.

2026-10-08 • via Nuitee
J
Jhonatan • couple • co
10
Estupendo todo...
Pros:

Ubicación fantastica, comida rica y excelente atención.

Cons:

todo bien

2026-10-07 • via Nuitee
J
Julissa De Toruño • solo_traveller • gt
9
Satisfecho
Pros:

Muy amables

Cons:

La cena

2026-10-07 • via Nuitee
T
tello perez • couple • cl
8
Buena estadía
Pros:

General si

Cons:

Valor para el desayuno muy poco

2026-10-07 • via Nuitee
S
silvia • couple • br
10
2026-10-07 • via Nuitee
R
Rosa • solo_traveller • cl
10
2026-09-19 • via Nuitee