Novotel Santiago Las Condes

Hotels
Novotel
8.8 (3838 reviews)
Alonso de Córdova, 5199 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Cons:
Breakfast quality needs improvement
Pool lacks heating

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being good, but some complaints about breakfast items being unsatisfactory.
Service
9.3
Consistent praise for staff friendliness and helpfulness.
Location
9.3
Repeated emphasis on excellent location and easy access.
Room Quality
8.8
Generally positive remarks about room comfort and facilities.
Amenities
8.8
Well-received facilities, but some dissatisfaction regarding the pool amenities.
Value for Money
8.3
Overall good experience, though some guests felt certain offerings did not meet expectations.
Food and Beverage
8.3
Breakfast quality received mixed reviews, impacting overall food perception.
Overall Experience
9.3
Overall positive experiences, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:46

Property Description

Modern Amenities and Convenient Location
This hotel near Parque Arauco Shopping Center offers air-conditioned rooms with cable TV, an outdoor pool, and a 24-hour fitness centre. Manquehue Subway Station is just 1 km away, providing easy access to explore the city.

Comfortable Rooms and Dining Options
Each room is elegantly decorated with contemporary furnishings and features a TV, minibar, and en suite bathroom. Guests can enjoy a variety of Chilean, International, or vegetarian dishes at the hotel's restaurant.

Business-Friendly Services and Accessibility
With free Wi-Fi throughout the hotel, a 24-hour business centre, and 8 event rooms equipped with audiovisual facilities, this hotel caters to both leisure and business travelers. Additionally, it is accessible to guests with reduced mobility.

Book your stay at Novotel Santiago Las Condes (Ex Atton) for a memorable experience!

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3838 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
C
Carlos solo_traveller pe
8
2026-06-20 via Nuitee
J
Joao solo_traveller pt
7
2026-06-20 via Nuitee
J
Jilberto couple cl
5
Cons:

Que mi veiculo quedo en la calle .sin opción de estacionamiento.

2026-06-19 via Nuitee
L
Luz Margarita solo_traveller cl
10
2026-06-18 via Nuitee
I
IRIS CONCEPCION solo_traveller cl
10
Pros:

Desayuno excelente

2026-06-18 via Nuitee
M
Maria Jose family_with_children uy
9
2026-06-18 via Nuitee
V
Virginia solo_traveller cl
10
Pros:

Excelente ubicación y atención, muy cómodas las habitaciones

2026-06-17 via Nuitee
J
Jose solo_traveller ar
10
Pros:

La atencion del personal

Cons:

No hubo

2026-06-16 via Nuitee
J
jacob couple cl
10
Espectacular!!!
Pros:

Relación precio calidad, la amabilidad del personal

2026-06-15 via Nuitee
M
Mauricio solo_traveller cl
10
Pros:

Todo!! Dormitorios excelentes..la atención increíble y un desayuno de dioses.

Cons:

Nada

2026-06-14 via Nuitee
P
Priscilla solo_traveller br
10
2026-06-13 via Nuitee
D
Dani family_with_children br
10
2026-06-12 via Nuitee
B
barbara couple cl
7
visita corta para layover en santiago pero disfrutada!
Pros:

buena ubicación
piezas grandes
cama comoda

2026-06-12 via Nuitee
H
Hugo Andrés family_with_children cl
9
muy confortable
Pros:

el restaurante muy bueno, el desayuno excelente!

Cons:

la ubicación.

2026-06-11 via Nuitee
S
Sujey Hormazábal Méndez solo_traveller cl
10
2026-06-10 via Nuitee
R
Raul family_with_children cl
9
2026-06-08 via Nuitee
Z
Zulima family_with_children cl
10
Excelente
Pros:

Las habitaciones, el personal y en desayuno muy bueno

Cons:

Nada

2026-06-08 via Nuitee
L
Luis family_with_children cl
9
Excelente relación precio/calidad.
Pros:

La relación precio/calidad. No cobraron el alojamiento de mis hijas. Ideal para ir con la familia y en automóvil.

Cons:

Todo bien.

2026-06-08 via Nuitee
K
Karen family_with_children ar
10
Excelente lugar y ubicación para viaje en familia
Pros:

La ubicación es excelente. Tiene varios mercados para abastecer las necesidades. Ofrecen agua 24/7 en la entrada para llenar termino o servirse en vaso. Dejan agua de cortesía en las habitaciones. Las camas son muy cómodas y es muy limpio el hotel

2026-06-08 via Nuitee
C
Claudia family_with_children cl
7
2026-06-08 via Nuitee