SureStay By Best Western Phoenix Airport

Hotels
•
SureStay Hotel by Best Western
8.1 (2695 reviews)
3037 E Van Buren St , Phoenix , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Very clean rooms
Great value for money
Convenient to Phoenix Sky Harbor / airport
Free airport shuttle and coffee
Spacious rooms and comfortable beds
Easy parking and good Wi‑Fi
Friendly/helpful front desk (many reports)
Cons:
Breakfast is limited / disappointing
No elevator (stairs only)
Noise can pass through walls from neighboring rooms
Occasional room issues: squeaky mattress, small bathroom, outlets/lighting problems
Pool reported as looking dirty
Neighborhood has limited dining/shopping options

Categories

Cleanliness
9.2
Repeatedly described as very clean/spotlessly clean; many guests highlight fresh/new-feeling rooms and clean linen.
Service
8
Front desk is frequently praised as friendly and helpful, though a few guests reported less pleasant interactions.
Location
8
Convenient for Phoenix Sky Harbor and major routes (good for short/airport stays); but some note the surrounding area has limited restaurants/shops.
Room Quality
8
Rooms are described as spacious, modern and comfortable with good shower pressure; occasional issues noted (squeaky mattress, small bathroom, harsh bathroom lighting, faulty outlets).
Amenities
7.6
Useful amenities include free airport shuttle, coffee, parking, Wi‑Fi and aloe products; negatives include no elevator, small breakfast area, and a reportedly unclean-looking pool.
Value for Money
9
Many guests call it great or good value for the price and suitable for short/airport stays.
Food and Beverage
6.4
Breakfast consistently criticized as limited/underwhelming (few options, no eggs, short service window, small area and rules about taking food to rooms).
Overall Experience
8.6
Overall positive impressions: safe, clean and convenient for its purpose (short/airport stays); minor annoyances noted but most guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Airport Shuttle Service
Stay stress-free with our complimentary 24-hour shuttle to Phoenix Sky Harbor International Airport, just 4 miles away.

Comfortable Rooms with Free Amenities
Relax in rooms equipped with free WiFi, a seating area with cable TV, and premium channels. Enjoy the convenience of an en suite bathroom with free toiletries and a hairdryer.

Business Amenities and Delicious Breakfast
Take advantage of our business center, meeting room, and start your day right with a complimentary continental breakfast.

Experience comfort and convenience at SureStay Hotel by Best Western Phoenix Airport. Book now for an unforgettable stay!

Important information:

Please note that extended parking for guests flying out of Phenix Sky Harbor International Airport is available for an additional charge.
Please contact property for more information.
Please note that breakfast is served from 6:00 until 09:00.
Please note that guests that reside within 40 miles cannot be accommodated at this property.
We do not accept pets! If you are traveling with a pet, please contact hotel immediately to cancel your reservation.
(Service Animals are allowed.)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 2695 reviews
Cleanliness: 9.2
Service: 8
Location: 8
Room Quality: 8
Amenities: 7.6
Value for Money: 9
Food and Beverage: 6.4
Overall Experience: 8.6
M
Mark • solo_traveller • us
8
2026-10-31 • via Nuitee
R
Robert • couple • us
8
It was quiet and comfortable
Pros:

It had a free shuttle to airport and coffee and some breakfast food

Cons:

No elevator

2026-10-31 • via Nuitee
J
Jeff • couple • gb
9
Great one night stay - no frills motel but clean comfy and safe
Pros:

No frills but spotlessly clean and a large comfy bed
Large room and bathroom
Simple but adequate breakfast
Great location for flights - we didn't use the airport but close to major routes so we could quickly get on our way the following day

2026-10-30 • via Nuitee
R
Renata • couple • us
9
Pros:

The place is clean, comfortable, good breakfast

2026-10-30 • via Nuitee
S
Sherry • family_with_children • us
9
2026-10-29 • via Nuitee
C
Cybertroner • family_with_children • ru
8
Pros:

Новая мебель, уютная комната, очень чисто, есть завтрак, за такую цену очень хорошее место. Рядом есть также места, где поесть.

Cons:

Не очень приветливые сотрудники, я проспала свой шаттл в аэропорт, и у всех были такие кислые лица😂 Хотя я никого не обвиняла и спокойно заказала себе такси.

2026-10-29 • via Nuitee
G
Gary • couple • us
8
2026-10-29 • via Nuitee
M
Michal • family_with_children • pl
8
2026-10-29 • via Nuitee
J
Javal • solo_traveller • us
10
2026-10-28 • via Nuitee
S
Shamay • family_with_children • us
8
Just ok. Great for a last minute stay that fits the budget
Pros:

Clean, overall it wasn't bad for the amount I paid.. plenty of room in the general areas and plenty of parking. Coffee was delicious

Cons:

Bathroom area was a little small. Felt a little stuff when using it. Outlets near the bed/ lights didn't work, felt weird charging my phone near the sink.
Breakfast was a little disappointing. Simple, little options almost if it was put together at last minute.

2026-10-27 • via Nuitee
N
Natallia • couple • by
8
2026-10-27 • via Nuitee
A
Anni On Lei • couple • ca
8
Great value for money if you just need a short stay near PHX airport
Pros:

Is spacious

Cons:

Noice can pass thru the wall from next door

2026-10-27 • via Nuitee
K
Keli • family_with_children • us
8
2026-10-26 • via Nuitee
A
Aprilkay • couple • us
10
Safe, clean good value
Pros:

Clean, safe, well lit, quiet

Cons:

Short window for breakfast and very small area can’t take food to room

2026-10-26 • via Nuitee
B
Bevan • family_with_children • nz
9
Great convenient value option
Pros:

Room was clean, great aloe extract products, convenient location, easy parking, good shower pressure, good wifi, clean linen and towels, great value.

Cons:

Mattress was very squeaky. VERY squeaky.
Lightning in the bathroom was pretty harsh.

2026-10-26 • via Nuitee
G
George Orson • family_with_children • de
8
2026-10-25 • via Nuitee
B
brian • solo_traveller • us
10
good value and easy check in
Pros:

easy check in, big clean room, convenient to sky harbor airport. good value

Cons:

all was good

2026-10-25 • via Nuitee
T
Tammy • family_with_children • us
8
Great trip, nice room
Pros:

Really liked it

Cons:

Wish they had more breakfast choices

2026-10-25 • via Nuitee
J
Janine • couple • us
7
2026-10-24 • via Nuitee
P
Petra • solo_traveller • nl
9
2026-10-24 • via Nuitee