SureStay By Best Western Phoenix Airport

Hotels
•
SureStay Hotel by Best Western
8.2 (3019 reviews)
3037 E Van Buren St , Phoenix , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location for airport access
Value for money
Cons:
Noisy area
Limited breakfast options
Inconsistent service quality

Categories

Cleanliness
8.19
Most reviews mentioned clean rooms, but there were maintenance issues like a leaking sink.
Service
8.66
Mixed reviews; some staff were very friendly while others were noted as rude.
Location
7.7
Some comments mentioned the location as sketchy and noisy.
Room Quality
8.15
Rooms were generally clean and comfortable, but some issues were noted.
Amenities
8.68
Amenities like shuttle service were appreciated, though breakfast offerings were minimal.
Value for Money
8.64
Good value noted in several reviews, especially considering proximity to the airport.
Food and Beverage
7.19
Breakfast was criticized for being limited, affecting overall satisfaction.
Overall Experience
8.36
Overall stay was considered satisfactory, especially for a layover.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Convenient Airport Shuttle Service
Stay stress-free with our complimentary 24-hour shuttle to Phoenix Sky Harbor International Airport, just 4 miles away.

Comfortable Rooms with Free Amenities
Relax in rooms equipped with free WiFi, a seating area with cable TV, and premium channels. Enjoy the convenience of an en suite bathroom with free toiletries and a hairdryer.

Business Amenities and Delicious Breakfast
Take advantage of our business center, meeting room, and start your day right with a complimentary continental breakfast.

Experience comfort and convenience at SureStay Hotel by Best Western Phoenix Airport. Book now for an unforgettable stay!

Important information:

Please note that extended parking for guests flying out of Phenix Sky Harbor International Airport is available for an additional charge.
Please contact property for more information.
Please note that breakfast is served from 6:00 until 09:00.
Please note that guests that reside within 40 miles cannot be accommodated at this property.
We do not accept pets! If you are traveling with a pet, please contact hotel immediately to cancel your reservation.
(Service Animals are allowed.)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 3019 reviews
Cleanliness: 8.19
Service: 8.66
Location: 7.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
N
nickie • solo_traveller • us
10
2026-08-29 • via Nuitee
R
Richard • extended_group • gb
10
2026-08-29 • via Nuitee
E
Emanuele • couple • au
7
2026-08-29 • via Nuitee
Y
yayun • extended_group • ca
10
2026-08-28 • via Nuitee
D
Donato • solo_traveller • it
8
Discreto Motel
Pros:

Motel di recente costruzione, ben organizzato e pulito, con piscina e colazione discrete. Parcheggio di fronte alla camera. Ottima la posizione.

Cons:

C'era il ghiaccio in sala colazione, per quanto era sparata l'aria condizionata

2026-08-28 • via Nuitee
S
Stefano • couple • it
6
Pros:

Vicinanza all’aeroporto e alla città.

2026-08-27 • via Nuitee
M
Mike • family_with_children • us
7
Pros:

Closed early

2026-08-27 • via Nuitee
E
Eva • solo_traveller • us
10
2026-08-26 • via Nuitee
J
jeff • couple • us
9
2026-08-26 • via Nuitee
H
Helena • family_with_children • us
6
Cons:

Not much of a selection on breakfast. Was expecting cooked food but only had cold cereal, toast, bagel. Room had a smell.

2026-08-26 • via Nuitee
W
Wilfredo • couple • us
10
2026-08-25 • via Nuitee
P
pmariangel • solo_traveller • cl
8
Pros:

Ubicación

2026-08-25 • via Nuitee
A
Antonio • couple • us
8
Stay was very good. I recommend this place.
Pros:

The room was very clean. A quiet place!

2026-08-25 • via Nuitee
M
Mark • family_with_children • us
9
Pros:

airport shuttle is perfect its free and .you can arrange it every hour on the hour 24 hours a day and is less than 10 mins from airport rooms are newly remodeled and bright and clean.

2026-08-24 • via Nuitee
P
Paul David • solo_traveller • us
6
Adequate place to stay and inexpensive.
Pros:

Property was easily located and close to the car rental return.

Cons:

It was a no frills place to spend the night before my flight.

2026-08-24 • via Nuitee
B
Brian • family_with_children • us
10
2026-08-24 • via Nuitee
H
Hisayuki • solo_traveller • jp
8
2026-08-24 • via Nuitee
S
SHIELA • extended_group • us
5
It was convenient good customer service but would not recommend
Pros:

We missed flight and got there after 1am the gentleman at desk was very nice unfortunately even tho I requested rooms by each other because guest was handicap they had us booked on second floor. But he fixed it and put us on ground level. Everyone at desk was very nice great customer service.

Cons:

What I didn't like is that I was placed in a room right in front of the trash my room had Huge spider webs and being woke up at 8 am with someone with a loud blower outside my door blowing corner where trash was. I only got clean towels once in the three days I was there no trash taken out and when I went to eat breakfast after being woke up I had a lady that was cleaning and she followed me watching everything I was getting making me feel super uncomfortable.

2026-08-24 • via Nuitee
A
Ali Madani • couple • us
10
2026-08-23 • via Nuitee
E
Estelle • couple • de
8
Insgesamt super, tolles Personal, toller Service!
Pros:

Nettes Personal, toller Service (Frühstück, Flughafen-Shuttle), Pool, zwei große Betten

Cons:

Lage (Van Buren Street ist eher eine Drogenstraße), early Check-in kostet extra, im Pool fühlt man sich sehr beobachtet

2026-08-22 • via Nuitee