SureStay Hotel by Best Western Phoenix Airport

Hotels
•
Best Western
8.2 (2128 reviews)
3037 E Van Buren St, Phoenix, Arizona, 85008 , Phoenix , US
1-602-273-1601

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Facilities

Free breakfast
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Designated smoking area
Wheelchair accessible
Picnic area
Free airport transportation
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location for airport access
Value for money
Cons:
Noisy area
Limited breakfast options
Inconsistent service quality

Categories

Cleanliness
8.19
Most reviews mentioned clean rooms, but there were maintenance issues like a leaking sink.
Service
8.66
Mixed reviews; some staff were very friendly while others were noted as rude.
Location
7.7
Some comments mentioned the location as sketchy and noisy.
Room Quality
8.15
Rooms were generally clean and comfortable, but some issues were noted.
Amenities
8.68
Amenities like shuttle service were appreciated, though breakfast offerings were minimal.
Value for Money
8.64
Good value noted in several reviews, especially considering proximity to the airport.
Food and Beverage
7.19
Breakfast was criticized for being limited, affecting overall satisfaction.
Overall Experience
8.36
Overall stay was considered satisfactory, especially for a layover.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Experience comfort and convenience at SureStay Hotel by Best Western Phoenix Airport, your ideal getaway in the heart of Phoenix.

Recreational Amenities
Take a dip in our refreshing outdoor pool or unwind on our terrace with stunning views. Enjoy the perfect blend of relaxation and entertainment.

Complimentary Breakfast & Connectivity
Start your day right with a complimentary continental breakfast served daily from 6:00 AM to 9:00 AM. Stay connected with complimentary wireless internet access throughout the hotel.

Convenient Services
With a 24-hour front desk and complimentary airport shuttle service, we ensure that your stay is seamless. Our multilingual staff is here to assist you and make you feel right at home.

Book now to secure your stay at SureStay Hotel by Best Western Phoenix Airport, where comfort meets convenience!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2128 reviews
Cleanliness: 8.19
Service: 8.66
Location: 7.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
B
Benigno • solo_traveller • us
9
Pros:

Value

2026-07-03 • via Nuitee
V
Vu • solo_traveller • us
9
2026-07-03 • via Nuitee
J
Joanna • solo_traveller • pl
9
2026-07-03 • via Nuitee
M
Maria • couple • us
10
Been coming here for about 6 years love it
Pros:

Reasonable price .

Cons:

Stay every time family and I come to town . Nothing was wrong

2026-07-03 • via Nuitee
A
Ashwini • solo_traveller • in
1
This property is in a shady area. There are a lot of homeless people running around the property.
Pros:

This property is in a shady area. There are a lot of homeless people running around the property.

Cons:

This property is in a shady area. There are a lot of homeless people running around the property.

2026-07-02 • via Nuitee
A
Anette • solo_traveller • de
8
super Wahl, wenn man früh am Flughafen sein muss, oder spät ankommt
Pros:

Zimmer war sehr geräumig, das Frühstück einfach aber lecker, zum Flughafen gibt es einen bequemen, kostenlosen Shuttleservice, was mir sehr gefallen hat.

2026-07-01 • via Nuitee
M
Murray • solo_traveller • us
3
Pros:

Im Trying to find positive but can not

Cons:

Bed was noisy and hard as a rock, the tap water was warm, there were giant cockroaches in the room, the shower faucet only had a solid steam of water, the breakfast was awful. When I see best western attached to things, I have certain expectations and non of them were met.

2026-07-01 • via Nuitee
A
Alvaro • solo_traveller • es
8
2026-06-30 • via Nuitee
竜太郎 • solo_traveller • jp
8
2026-06-30 • via Nuitee
Y
Yolanda • couple • us
4
Cons:

AC didn’t let me sleep. It was so noisy….like a very old AC. beside that everything was good

2026-06-30 • via Nuitee
C
Cecilio • couple • us
8
2026-06-30 • via Nuitee
A
Angelica • solo_traveller • mx
10
Pros:

El lugar limpio
La cama cómoda

2026-06-29 • via Nuitee
F
Frederick • solo_traveller • au
9
Pros:

Close and convenient

Cons:

Bed was a little uncomfortable but did the job.

2026-06-29 • via Nuitee
R
Rita • couple • us
7
The property was good for a overnight to catch our flight
Pros:

The property was close to the airport

2026-06-29 • via Nuitee
R
Robin • couple • gb
4
Average
Pros:

Comfortable beds

Cons:

The amount of bugs in the room (4) 🐞

2026-06-29 • via Nuitee
E
Enrique • couple • us
7
Hotel room A+ property safe. Will come again
Pros:

Room was clean and comfortable.

Cons:

Location

2026-06-29 • via Nuitee
G
Gaylene • solo_traveller • us
1
Pros:

Nothing. You refused to rent me a room because I live within 45 miles of your location. That is unheard of.

Cons:

Everything. You discriminate

2026-06-29 • via Nuitee
S
Simon • couple • au
9
Great value, amazing helpful staff and close to airport and car hire / return facility.
Pros:

Amazing staff, nice big clean rooms for a great price. The hotel had a free shuttle bus to the airport which was very handy for us. We would stay at this property again for sure. The hotel is located next to the car hire/ return and airport which is ideal.

Cons:

The area surrounding the hotel is a little rough but we didn't have any issues.

2026-06-28 • via Nuitee
D
Danner • solo_traveller • us
8
2026-06-28 • via Nuitee
D
Dave • solo_traveller • us
10
2026-06-28 • via Nuitee