SureStay Hotel by Best Western Phoenix Airport

Hotels
•
Best Western
8.2 (2128 reviews)
3037 E Van Buren St, Phoenix, Arizona, 85008 , Phoenix , US
1-602-273-1601

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Facilities

Free breakfast
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Designated smoking area
Wheelchair accessible
Picnic area
Free airport transportation
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location for airport access
Value for money
Cons:
Noisy area
Limited breakfast options
Inconsistent service quality

Categories

Cleanliness
8.19
Most reviews mentioned clean rooms, but there were maintenance issues like a leaking sink.
Service
8.66
Mixed reviews; some staff were very friendly while others were noted as rude.
Location
7.7
Some comments mentioned the location as sketchy and noisy.
Room Quality
8.15
Rooms were generally clean and comfortable, but some issues were noted.
Amenities
8.68
Amenities like shuttle service were appreciated, though breakfast offerings were minimal.
Value for Money
8.64
Good value noted in several reviews, especially considering proximity to the airport.
Food and Beverage
7.19
Breakfast was criticized for being limited, affecting overall satisfaction.
Overall Experience
8.36
Overall stay was considered satisfactory, especially for a layover.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:51

Property Description

Experience comfort and convenience at SureStay Hotel by Best Western Phoenix Airport, your ideal getaway in the heart of Phoenix.

Recreational Amenities
Take a dip in our refreshing outdoor pool or unwind on our terrace with stunning views. Enjoy the perfect blend of relaxation and entertainment.

Complimentary Breakfast & Connectivity
Start your day right with a complimentary continental breakfast served daily from 6:00 AM to 9:00 AM. Stay connected with complimentary wireless internet access throughout the hotel.

Convenient Services
With a 24-hour front desk and complimentary airport shuttle service, we ensure that your stay is seamless. Our multilingual staff is here to assist you and make you feel right at home.

Book now to secure your stay at SureStay Hotel by Best Western Phoenix Airport, where comfort meets convenience!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 2128 reviews
Cleanliness: 8.19
Service: 8.66
Location: 7.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
J
Jan • solo_traveller • us
5
Drive in style Motel
Pros:

shuttle to airport- but it was only on the hour not every 30 minutes

Cons:

location and very dated and no bath tub

2026-06-13 • via Nuitee
P
Paul P • solo_traveller • us
7
2026-06-13 • via Nuitee
P
PJLcc • solo_traveller • us
7
Pros:

The room was neat & clean.

Cons:

There was no nearby site to walk to/from to eat lunch or dinner.

2026-06-13 • via Nuitee
T
Tevin • solo_traveller • us
9
2026-06-13 • via Nuitee
J
Joker • solo_traveller • us
7
Pros:

Right price right spot right time it best use that kind of hotel but whoa strict rules as long follow it and won't be any issue

Cons:

Strict fines

2026-06-12 • via Nuitee
A
Ana E • solo_traveller • us
10
2026-06-12 • via Nuitee
A
Aleatha • solo_traveller • us
5
Pros:

Personnel were great. Facility seemed to be fairly recently remodeled. Manager caught an error in my billing and fixed it before I even knew it existed. SUPER AWESOME employee!!!

Cons:

Noisey, neighborhood was sketchy at best.

2026-06-11 • via Nuitee
B
BLANCHE • couple • us
8
2026-06-11 • via Nuitee
G
Guzman • couple • us
10
I have stayed in many hotels in that area. It took me three times to find this one. Other you had random people walking
Pros:

Quite close to the airport

Cons:

N/A

2026-06-10 • via Nuitee
M
Maria • couple • us
10
2026-06-10 • via Nuitee
J
Jessica Natascha • solo_traveller • ch
9
Pros:

Gemütliches Zimmer mit Kühlschrank, Mikrowelle, Kaffeemaschine. Freundliches Personal.

Cons:

Nichts.

2026-06-10 • via Nuitee
C
chloe • extended_group • ca
10
2026-06-10 • via Nuitee
J
Juanita • couple • us
10
2026-06-09 • via Nuitee
K
Katherine • solo_traveller • us
4
2026-06-09 • via Nuitee
G
Gina • family_with_children • us
5
Fine. Clean. Quick ride to the airport. But too many prostitutes for us.
Pros:

The rooms were newly renovated and were very clean. The location, though an easy accessible ride to the airport, was not great. There were prostitutes down the street and tons of homeless folks out and about. We didn't feel unsafe but we will not be staying in this hotel again.

Cons:

The prostitutes and large amount of homeless folks. We also didn't enjoy the fenced area of construction right next door.

2026-06-09 • via Nuitee
M
Marivic • extended_group • us
8
Good budget hotel that close to the airport.
Pros:

Location, cleanliness, secured property. Accommodating staff. Pool is small but clean.

Cons:

Nothing I can think of…

2026-06-08 • via Nuitee
L
Luis • couple • us
1
2026-06-08 • via Nuitee
S
Samantha • couple • us
10
Good
Pros:

Really nice and clean, comfortable clean bed and nice new bathroom

Cons:

Horrible area, but enough cameras I felt safe

2026-06-08 • via Nuitee
M
Maile • couple • us
9
2026-06-08 • via Nuitee
M
Maria • family_with_children • us
8
Pros:

El cuarto estaba muy limpio

Cons:

Ofrece desayuno pero el lugar donde estaba el desayuno estaba sucio

2026-06-08 • via Nuitee