Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good value / affordable price
Generally clean and tidy rooms reported by many guests
Convenient location close to beach and shops
Some guests liked the pool and gardens
Easy late check-in and parking options
Cons:
Rooms are old, worn and in need of upgrade
Mould, hair and stains reported in bathrooms
Noise from other guests / late-night music
Pool maintenance issues (green/smelly) reported
WiFi/connectivity problems on upper floors
Hard beds; some maintenance faults (blinds, switches, rusted windows)

Categories

Cleanliness
6
Mixed reports: many guests called the rooms clean and tidy, but there are multiple reports of mould, hair, stains and unwashed tiles—cleanliness is inconsistent.
Service
8.5
Consistently praised: staff described as friendly, helpful and kind (including strong support during a medical emergency and easy late check-in).
Location
7.5
Generally positive: several guests noted convenience to the beach, shops and city; parking availability for campervans was also appreciated.
Room Quality
4.5
Frequently criticized: rooms described as old, tatty or jail-cell like; issues include hard beds, faulty blinds/switches, sticky floors and worn/ancient bathrooms—needs upgrade.
Amenities
5.5
Mixed and dated: the pool was praised by some but reported as green and smelly by others; wifi/connectivity issues on upper floors and generally old facilities.
Value for Money
8
Positive: many guests called it cheap/affordable and good value for a short or emergency stay.
Food and Beverage
6.9
Standard quality for this hotel tier.
Overall Experience
8.3
Mixed but leaning positive for short stays: strong staff service and affordability lift the experience despite tired rooms and intermittent cleanliness/amenity problems; suitable for budget or emergency stays rather than holidays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Tropical Oasis Retreat

Escape to Hotel Tropiq, a tropical oasis just minutes away from Cairns Esplanade.

Luxurious Accommodation

Indulge in our refurbished rooms featuring free WiFi, balconies with garden or pool views, and access to our outdoor pool.

Convenient Location

Explore Cairns easily with our prime location just a 5-minute drive from the airport and close proximity to attractions like the Great Barrier Reef and Rainforest.

Book your stay now at Hotel Tropiq for a perfect blend of relaxation and adventure.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay, 2.5% for Mastercard, 2% for Visa and 0.44% Eftpos Debit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

6.9
Based on 4427 reviews
Cleanliness: 6
Service: 8.5
Location: 7.5
Room Quality: 4.5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 6.9
Overall Experience: 8.3
R
Rebecca • couple • au
8
Sparkling clean
Pros:

Convenience to work

Cons:

Bed was hard

2026-10-30 • via Nuitee
J
Jozsef • extended_group • il
8
The room was clean the location is also good we were happy for one night stay.
Pros:

We could park two campervan on the street, the hotel is a few minutes walk to the beach.

Cons:

There were some other guests they turned the music on in the mid of the night.

2026-10-30 • via Nuitee
N
Newbury • family_with_children • au
10
Pros:

Every thing

2026-10-29 • via Nuitee
M
Margaret • solo_traveller • au
8
Pros:

Checked early to catch my flight,but service was very good. Looking forward to come back again.

2026-10-29 • via Nuitee
T
Thomas • couple • au
8
2026-10-29 • via Nuitee
P
Pike • solo_traveller • au
3
Did not meet expectations
Pros:

Cheap

Cons:

Doors with chains cause it doesnt lock. Pool that was green and smelt bad. Black hair in the shower.

2026-10-28 • via Nuitee
G
Gerald • solo_traveller • au
8
2026-10-28 • via Nuitee
C
Ciara • couple • gb
3
Pros:

Staff were nice.

Cons:

Mould in bathroom. Rooms look like a jail cell.

2026-10-28 • via Nuitee
J
Jackson • solo_traveller • au
10
Pros:

Everything was great value for money

2026-10-26 • via Nuitee
P
pierre • solo_traveller • fr
4
La lumière principale ne marchait pas . Obligé d’allumer la lumière de chevet et la salle de bain le pommeau de douche f
Pros:

Le personnel etait gentil

Cons:

La propreté

2026-10-26 • via Nuitee
J
jenice • solo_traveller • au
10
2026-10-26 • via Nuitee
A
Awanthi • solo_traveller • au
10
2026-10-25 • via Nuitee
S
Stefan • solo_traveller • cz
8
Pros:

Pěkný malý bazén kolem něj palmy

Cons:

Pokoj a koupelna na pohled čistá ale při bližším pohledu skvrny,vlasy.

2026-10-24 • via Nuitee
J
Jan • couple • au
7
2026-10-23 • via Nuitee
J
John • solo_traveller • au
6
2026-10-23 • via Nuitee
A
Alicia • solo_traveller • au
6
Excellent
Pros:

I liked the room .pleasant cool relaxing.

2026-10-22 • via Nuitee
M
Michael • couple • au
4
Just affordable accommodation
Pros:

Location

Cons:

Facility where old

2026-10-22 • via Nuitee
J
Jenny • couple • de
3
2026-10-22 • via Nuitee
A
Agnieszka • extended_group • pl
5
Cons:

Jest to raczej motel niż hotel. Mieszkają w nim (chyba na stałe) dziwni ludzie, w sąsiedztwie jest wiele podobnych hoteli-moteli z podobnymi "stałymi mieszkańcami"...

2026-10-22 • via Nuitee
P
pierre • couple • fr
8
Pros:

Emplacement et propreté

2026-10-22 • via Nuitee