Hotel Tropiq

Hotels
7 (4340 reviews)
179 Sheridan St , Cairns , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Accessible amenities
Cons:
Cleanliness issues
Room quality concerns
Noisy surroundings

Categories

Cleanliness
6.21
Some reviews mentioned stained baths and bugs in rooms.
Service
8.18
Multiple reviews noted friendly and helpful staff.
Location
7.72
Good central location, but some found it a bit far from attractions.
Room Quality
6.67
Rooms were acceptable but some negative comments about outdated features.
Amenities
7.2
Good pool and parking facilities mentioned in reviews.
Value for Money
6.66
Get what you pay for; pleasant stay but some issues with room quality.
Food and Beverage
6.71
No specific mentions, assumed standard for this category.
Overall Experience
6.68
General agreement that the stay was decent but had notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:42

Property Description

Tropical Oasis Retreat

Escape to Hotel Tropiq, a tropical oasis just minutes away from Cairns Esplanade.

Luxurious Accommodation

Indulge in our refurbished rooms featuring free WiFi, balconies with garden or pool views, and access to our outdoor pool.

Convenient Location

Explore Cairns easily with our prime location just a 5-minute drive from the airport and close proximity to attractions like the Great Barrier Reef and Rainforest.

Book your stay now at Hotel Tropiq for a perfect blend of relaxation and adventure.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay, 2.5% for Mastercard, 2% for Visa and 0.44% Eftpos Debit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Adults stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 4340 reviews
Cleanliness: 6.21
Service: 8.18
Location: 7.72
Room Quality: 6.67
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 6.68
T
Tracey couple au
4
Wouldn’t stay there again
Pros:

Na

Cons:

Run down rooms- needs attention to gutters. Sink tap, bed rolling

2026-07-11 via Nuitee
S
Sven solo_traveller de
4
Pros:

...

Cons:

Zimmer, Ausstattung, gelockt mit anderem Zimmertyp, altes Bad,

2026-07-11 via Nuitee
J
Jane solo_traveller nz
3
Cons:

Creepy men outside when we arrived and left
Room door was not locked when we arrived and only 1 tiny milk in fridge

2026-07-11 via Nuitee
M
Morgan family_with_children au
8
2026-07-09 via Nuitee
S
Sharon extended_group nz
5
Perfectly acceptable for a short stay going in or out of Cairns. Room a good size but a little tired
Pros:

Close to the airport for when arriving late.

Cons:

it was all a bit old and tired looking. Pillows were not great. it was fine for one night

2026-07-09 via Nuitee
N
Nicole couple au
6
Served its purpose but due to the air cons only been fans , I would not stay there again
Pros:

The pool area was cute

Cons:

The place was filthy. Couldn’t walk on pool patio area for filth. I did throw a bucket of water over but needed disinfectant an a mop

2026-07-09 via Nuitee
D
Deo Raj family_with_children au
9
2026-07-09 via Nuitee
L
Leah extended_group au
4
Pros:

Good location

Cons:

Rooms were unclean and of low quality. The general hotel felt eerie and empty with unusual people hanging around at night.

2026-07-09 via Nuitee
R
Rebecca extended_group au
6
2026-07-08 via Nuitee
P
Paula extended_group nz
1
Would never have stayed if I knew what it would be like.
Pros:

Location

Cons:

Wry old and run down. Bathroom probably 30 years old. Windows don’t open, old and grubby curtains and nets that don’t open or close fully. 3 cups only in kitchen and a jug. Run down buildings

2026-07-08 via Nuitee
D
Donald solo_traveller au
10
NT man
Pros:

Friendly staff and quiet.

Cons:

Smoking area far from room

2026-07-08 via Nuitee
T
Tiani solo_traveller au
6
Affordable but disappointing
Pros:

Liked being close to cairns city. The bedding was comfy. The staff were friendly.

Cons:

I understand that this hotel is older hence the cheaper pricing but some basic cleanliness and usability would be nice.
When we arrived we had to drive our van over a very bumpy dirt driveway that was full of multiple pot holes and water. One of the holes was longer than our van!
The whole apartment floor was sticky, the toilet floor was especially sticky. Kitchen was poorly set up. No cleaning Cloth to simply wipe the benches and table. All the faucet facilities are outdated and hard to turn off fully so there was always a dripping tap somewhere. The shower curtain was very Mouldy. The hot water took over a minute at times to get 'hot', sometimes not reaching this point at all. We stayed long enough to get free room service and I asked if cleaning the floors were included in this. They assured me it was and I requested it to be done. It was not done when we got home. I would have done it myself but there was no broom provided. The rooms fans were totally dusty as well as the air con. The outdoor tiles and stair area was grossly sticky and in need of a gerney. The toilet flush button didn't always work properly and the toilet would run continually because of this.

2026-07-08 via Nuitee
J
Julie couple au
7
Average
Pros:

Price

Cons:

Upstairs

2026-07-08 via Nuitee
R
Rebecca family_with_children au
7
Good service but would look for a different place is coming to Cairns again.
Pros:

Great pool. Location very convenient.

Cons:

Lack of parking, nowhere near enough for the number of rooms. Not enough hot water, had several cold or tepid showers. Weather was cold and rainy during our stay. Facilities look tired. Don’t like the placement of smoking areas, often smell smoke in your room.

2026-07-07 via Nuitee
J
Jonathan family_with_children au
10
It great
Pros:

Nice

Cons:

Nothing

2026-07-07 via Nuitee
C
Chrissa couple au
4
Pros:

Close to main spots

Cons:

Convenient

2026-07-07 via Nuitee
G
Geri solo_traveller au
4
What I wish I'd known before booking.
Pros:

It was a good location.

Cons:

- there are levels. If you don't want stairs, ask for a ground level apartment. I wish I'd known.
- on-site parking is limited. Like, 10 spots for more than 60 units. Street parking is the go. Worth knowing ahead of time.
- Services like change of towels is on request only. If you don't ask for fresh towels or replenished stocks, you don't get them.
- the laundry is open during the hours you're likely to be out doing tourist things.
- be okay with cockroaches. They're small, but there were 3 or 4 during our stay. Not heaps, but present.

2026-07-06 via Nuitee
G
Gilbert solo_traveller au
5
2026-07-05 via Nuitee
T
Tara couple au
6
2026-07-05 via Nuitee
S
Simeon solo_traveller au
7
2026-07-03 via Nuitee