Extended Stay America Suites - Reno - South Meadows

Hotels
Extended Stay America Suites
7.1 (528 reviews)
9795 Gateway Drive , Reno , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Rude staff
Inadequate breakfast

Categories

Cleanliness
6.74
Concerns expressed regarding the cleanliness and maintenance of the rooms.
Service
6.71
Numerous reports of unprofessional and rude staff interactions.
Location
8.75
Multiple reviews mention a good location, convenient for needs.
Room Quality
7.2
Rooms are reported to have a full kitchen and cleanliness, though issues exist with maintenance.
Amenities
6.73
Several complaints about lacking essential amenities and services.
Value for Money
7.69
Overall a reasonable value given the pros and cons mentioned.
Food and Beverage
5.74
Breakfast is consistently criticized, seen as inadequate with no options.
Overall Experience
7.21
A mix of positive and negative experiences leads to an average overall feeling.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:54

Property Description

Convenient Extended Stay Accommodations

Fully-Equipped Kitchenettes
Each room at Extended Stay America - Reno features a convenient kitchenette, perfect for longer stays. With a stove-top, microwave, and fridge, guests can easily prepare meals just like at home.

Complimentary Amenities
Enjoy free WiFi, a 24-hour front desk, and a daily grab-and-go breakfast with a selection of breakfast bars, muffins, and hot cereal. Additionally, benefit from laundry facilities, upgraded bedding, and free weekly housekeeping services.

Ideal Location
Situated in Reno, guests have easy access to popular attractions like the Atlantis and Peppermill Casinos, the National Automobile Museum, and the Mount Rose Ski Resort. With free onsite parking, your stay is made even more convenient.

Book your stay at Extended Stay America - Reno - South Meadows now for a comfortable and enjoyable extended visit.

Important information:

Please note that only weekly housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

7.1
Based on 528 reviews
Cleanliness: 6.74
Service: 6.71
Location: 8.75
Room Quality: 7.2
Amenities: 6.73
Value for Money: 7.69
Food and Beverage: 5.74
Overall Experience: 7.21
C
Christina couple us
10
2026-08-18 via Nuitee
S
Shane solo_traveller us
7
Pros:

Bed was comfortable

Cons:

Bathroom was small

2026-08-17 via Nuitee
M
Madam Abigail solo_traveller us
10
2026-08-17 via Nuitee
J
Joseph solo_traveller us
10
2026-08-13 via Nuitee
T
Ting family_with_children cn
10
2026-08-06 via Nuitee
K
Kellie family_with_children us
6
Decent
Pros:

Location. Gave us an extra pillow. The kitchenette. Offered a sort of breakfast.

Cons:

The linens didn’t smell clean and the mattresses were uncomfortable. The bathroom floor and window seals were dirty. The painted tape around the bathroom fan was cracked and peeling off. People seem to live there and breakfast was supposed to be 0600 to 0900, but most of it was gone by 0630 to 0700.

2026-08-03 via Nuitee
M
Marylou couple us
2
Not happy with my stay!!
Pros:

Nice employees!

Cons:

I reserved two weeks before travel, I told them I had no dogs, so the day when I checked in the hotel gave the non pet rooms to all the morning arrivals, when I got there they only had pet rooms available the room they gave me was stinky, and I came to find a large spider in the shower!

2026-08-02 via Nuitee
E
Elida solo_traveller us
8
Pros:

Friendly and helpful staff.
The room was comfortable and we enjoyed the amenities.

Cons:

N/A

2026-08-02 via Nuitee
Ádám János solo_traveller hu
7
Pros:

The breakfast is only coffee and dougnuts.

2026-08-02 via Nuitee
S
Shay solo_traveller us
5
Not my favorite, but works in a pinch
Pros:

Location near the freeway was convenient.

Cons:

Breakfast did exist, but was very small. The floors were very sticky in our room, and it smelled very strongly of what may have been cleaning products. We had to leave the windows open for hours to get it to go down to a comfortable level.

2026-07-24 via Nuitee
P
Paul family_with_children us
10
Pros:

Safe and secure location with ease of access to the freeway. Check in was a breeze. Have stayed here before and will stay again in the future.

2026-07-20 via Nuitee
E
Esther couple us
10
Excellent staff and wonderful price for room
Pros:

Good location and decent pricing for the room

Cons:

A little bit run down but bearable

2026-07-18 via Nuitee
L
Lomeli solo_traveller us
10
Pros:

Everything especially the staff on the front desk

Cons:

Everything

2026-07-18 via Nuitee
K
Kevin solo_traveller us
9
2026-07-09 via Nuitee
Q
qiusheng solo_traveller us
8
2026-07-06 via Nuitee
R
Rey solo_traveller us
10
2026-07-05 via Nuitee
M
Mejia couple us
1
We could have stayed somewhere way nicer for the value of here per night.
Pros:

Staff was friendly

Cons:

No breakfast like advertised, cost/night was outrageous for what it was, place was worn down and dingy, tv was 24 inches, beds uncomfortable.

2026-07-03 via Nuitee
M
Marlena family_with_children us
1
I will never stay here again, nor do I ever write views but was one the worst nights I ever spent
Pros:

Location

Cons:

Cleanses was horrible… my kids feet were black just walking on the carpet, all plug outlets sparked, there was hair on my sheets, the staff was unorganized, breakfast was not even breakfast. I will never stay at an extended stay America again. I would rather sleep in my car. If your traveling with children don’t even enter then building.

2026-07-01 via Nuitee
S
Steven solo_traveller us
2
The stay was good. I was charged double and they haven’t resolved it yet.
2026-06-29 via Nuitee
D
Darice couple us
10
2026-06-23 via Nuitee