Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Comfortable and well-maintained rooms
Great amenities
Cons:
Minor cleanliness issues
A bit of a smell from the bathroom

Categories

Cleanliness
8.81
Overall cleanliness is rated highly, but minor issues were noted.
Service
9.78
Service was described as exceptional, with staff going above and beyond.
Location
9.82
The location was frequently praised for its convenience and beauty.
Room Quality
9.27
Rooms were spacious and well-appointed, contributing to a comfortable stay.
Amenities
9.3
The hotel offered great amenities, including a pool, sauna, and restaurant.
Value for Money
9.26
The overall experience was seen as worth the price paid.
Food and Beverage
9.31
Breakfast and in-house dining received positive feedback for quality.
Overall Experience
9.68
Guests reported having an unforgettable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 15:11

Property Description

Luxurious Beachfront 5-Star Hotel in Dubrovnik

Elegant Rooms with Modern Amenities: Enjoy free WiFi, pay TV, and stunning views of the Adriatic Sea in rooms adorned with original Croatian artwork.

State-of-the-Art Spa and Wellness Facilities: Indulge in the 850 m² spa, featuring an indoor pool, hot tubs, saunas, and direct beach access for ultimate relaxation.

Gourmet Dining and Concierge Services: Delight in Mediterranean cuisine at Fine Dining Restaurant Sensus, fresh seafood at Prora beach Restaurant, and cocktails at the Abakus Piano Bar. Take advantage of 24-hour room service and a concierge for island excursions and luxury transfers.

Book now to experience the epitome of luxury at Hotel Excelsior!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that for nonrefundable rates, the total price of reservation will be charged on the day of booking. City tax is excluded from the price and will be charged upon check out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DBV

Location

Guest Reviews

9.4
Based on 1238 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
O
Olga • family_with_children • at
8
Die Lage des Hotels ist sehr gut mit wunderschöner Aussicht auf die Altstadt, Frühstück ist ausgezeichnet! Saunabereich
Pros:

Wenige Gehminuten zur Altstadt

Cons:

Sauna und Poolbereich dreckig

2026-08-15 • via Nuitee
H
Helene • couple • fr
10
2026-08-13 • via Nuitee
E
Elizabeta • family_with_children • hr
9
2026-08-12 • via Nuitee
L
Louise • couple • br
10
2026-08-12 • via Nuitee
M
marina • extended_group • hr
10
Bila sam na oporavku nakon teških povreda. Izvrsni uvijeti za odmor i oporavak.
Pros:

Izvrstan hotel. Pozicijom, osobljem, sobama.

Cons:

Preporučam da za doručak ne poslužuju namirnice od prethodnih dana. Ostarijele kriške limete, sasušeni štrukli i okruglice od šljiva. Narušuje, inače izvrsnu ponudu.

2026-08-11 • via Nuitee
C
Claudio • couple • br
10
2026-08-11 • via Nuitee
H
Helene • family_with_children • fr
10
Parfait
Pros:

Hôtel parfait avec un accès à la mer merveilleux et un service de bar et de restauration parfait

Cons:

Rien

2026-08-11 • via Nuitee
M
monique • couple • nl
10
Fantastisch
Pros:

Vlakbij de oude stad. 10 minuten lopen. Heerlijk ontbijt. Mooie kamer met goede bedden en perfect service. Vriendelijk personeel. Lekker binnen zwembad en aan een mooi terras direct aan zee

Cons:

Niets

2026-08-10 • via Nuitee
E
Eliza • couple • au
10
2026-08-08 • via Nuitee
F
Francisco Javier • couple • es
10
2026-08-08 • via Nuitee
J
Jacquelynn • couple • us
10
Excellent hotel stay
Pros:

Everything stayed there as a Birthday celebration vacation
Hotel was beautiful, service was outstanding, food and drinks was Excellent
They went above expectations even surprised me with a birthday cake

We loved it!

Cons:

Nothings

2026-08-08 • via Nuitee
L
Lasha • couple • ge
9
2026-08-07 • via Nuitee
T
Thanh • solo_traveller • fr
9
Excellent
Pros:

Tout

2026-08-07 • via Nuitee
A
Ann • couple • us
9
2026-08-05 • via Nuitee
D
Dr. Ernesto Andrade • family_with_children • co
9
2026-08-02 • via Nuitee
B
Barbora • couple • sk
10
Excellent :)
2026-07-25 • via Nuitee
A
Adrian • couple • gb
8
2026-07-22 • via Nuitee
R
Rob • couple • nl
8
An icon with some shortcomings
Pros:

The hotel has certainly the benefits of a five star hotel.
Impeccable service, dedicated personnel, high standards of amenities. We had a luxury room with sea view balcony. The views were spectacular, mainly the view of the old city. The bed was super comfortable with a duvet of high quality. The AC does not make any noice. The size of the room was OK. Not really spacious. The TV was rather small in comparison with the size of the room. The housekeeping was OK. Nothing to complain about. The breakfast buffet was sumptuous. And the service in the breakfast room was fast and professional . On the sun terrace the sun loungers are abundant ass well as the parasols. And there is always personal to help you to install your self comfortably. A great benefit is the fact that the city gate of the old town is just five minutes walking away.

Cons:

We were disappointed about the food in the restaurants. It is like other people said in previous reviews: basic. For instance: the gnocchi with shrimps (as announced in the menu) had no shrimps but just some small pieces of shrimp. The plate was OK but had nothing to do with “fine dining”. The cod was not tasteful at all. It didn’t make the impression of fresh fish. We complained and we were offered an other dish what we did not want.
The hotel has lots of young people to serve you. They are pleasant and fully enthusiastic. But the hotel should invest in their education so they can advise you about the wines on the wine list. Now they have no idea about the wines and sometimes have trouble to open the bottle.

2026-07-21 • via Nuitee
L
Laurie • couple • us
10
2026-07-21 • via Nuitee
D
Deborah • solo_traveller • gb
3
Pros:

Proximity to old town. Decent buffet breakfast.

Cons:

Poor air con.
Very poor service outdoors for food/drink.
Terrible food outdoors

2026-07-20 • via Nuitee