Hotel Excelsior

Hotels
9.4 (1190 reviews)
Frana Supila 12 , Dubrovnik , hr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Comfortable and well-maintained rooms
Great amenities
Cons:
Minor cleanliness issues
A bit of a smell from the bathroom

Categories

Cleanliness
8.81
Overall cleanliness is rated highly, but minor issues were noted.
Service
9.78
Service was described as exceptional, with staff going above and beyond.
Location
9.82
The location was frequently praised for its convenience and beauty.
Room Quality
9.27
Rooms were spacious and well-appointed, contributing to a comfortable stay.
Amenities
9.3
The hotel offered great amenities, including a pool, sauna, and restaurant.
Value for Money
9.26
The overall experience was seen as worth the price paid.
Food and Beverage
9.31
Breakfast and in-house dining received positive feedback for quality.
Overall Experience
9.68
Guests reported having an unforgettable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 15:11

Property Description

Luxurious Beachfront 5-Star Hotel in Dubrovnik

Elegant Rooms with Modern Amenities: Enjoy free WiFi, pay TV, and stunning views of the Adriatic Sea in rooms adorned with original Croatian artwork.

State-of-the-Art Spa and Wellness Facilities: Indulge in the 850 m² spa, featuring an indoor pool, hot tubs, saunas, and direct beach access for ultimate relaxation.

Gourmet Dining and Concierge Services: Delight in Mediterranean cuisine at Fine Dining Restaurant Sensus, fresh seafood at Prora beach Restaurant, and cocktails at the Abakus Piano Bar. Take advantage of 24-hour room service and a concierge for island excursions and luxury transfers.

Book now to experience the epitome of luxury at Hotel Excelsior!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that for nonrefundable rates, the total price of reservation will be charged on the day of booking. City tax is excluded from the price and will be charged upon check out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DBV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1190 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
N
Naoyuki couple de
10
2026-06-12 via Nuitee
K
Krzysztof couple pl
6
2026-06-11 via Nuitee
R
Ricardo couple br
10
Foi maravilhoso, superou as expectativas.
Pros:

Localização, estrutura, funcionários e restaurantes. Tudo ótimo.

Cons:

Nada a comentar.

2026-06-11 via Nuitee
S
Sandra solo_traveller pe
9
Pros:

El hotel tiene la mejor vista y ubicación de todas. La playa, piscina y spa son espectaculares, realmente un paraíso.

Cons:

La habitación era pequeña y el personal bastante parco para ser 5 estrellas.

2026-06-10 via Nuitee
W
Wendy couple gb
8
Excellent hotel, great location.
Pros:

Lovely room, was offered a free upgrade. Staff make this hotel, professional and friendly.
Location perfect for Dubrovnik.
Breakfast ok but not great.
Spa and pool exceptional.

Cons:

Booked table for hotel restaurant Prora, very disappointed with the food.
Food was basic and poorly cooked. Couldn’t even shuck the oysters properly ☹️
However, the venue was amazing and staff very attentive.
Not worth the hefty bill.

2026-06-07 via Nuitee
J
Javier couple us
9
2026-06-05 via Nuitee
K
Karen couple sg
10
2026-06-05 via Nuitee
C
Charity couple gb
8
Well overpriced, save your money and stay elsewhere
Pros:

Comfortable bed, reasonable size room, decent location, lovely views

Cons:

Well overpriced for what it is, I’ve stayed in many 5 star resorts and I am very shocked at the price of this hotel. £500-1000 a night for a room/hotel that should be no more than £250 a night.

The maids don’t clean room, they simple make the bed and change towels. Came in at 9am every morning disturbing us - I think this is way too early for a maid to check if you have left the room yet.

Shower didn’t drain properly and was either scalding hot or lukewarm.

Staff weren’t overly friendly or welcoming.

TV - not a smart TV, was like being in the 00s. I have not been to a hotel in the past 10 years that doesn’t have smart TVs in the rooms. This tv had about 40 channels and then the options to buy films at around €8-9 per film. Absolutely mind blowing for a 5* hotel charging up to £1000 a night for the standard room.

2026-06-05 via Nuitee
P
Paul couple gb
10
Fabulous hotel, fabulous location.
Pros:

Amazing location with views of the city throughout the hotel. Lovely water front area for warmer days.

2026-06-01 via Nuitee
L
Laura extended_group us
10
HOtel Excelsior was a deluxe stay in Dubrovnik.
Pros:

Modern and comfortable; prime location in Dubrovnik

Cons:

It was a little complicated to navigate but the staff directed us to where we wanted to go.

2026-05-31 via Nuitee
A
Adrian couple ro
8
Nice trip în a beautiful city.
Pros:

Very nice position.

Cons:

Internet connection was (from time to time) quite week.

2026-05-30 via Nuitee
L
Leslie solo_traveller us
7
Caters to wealthy so staff is polite but reserved
Pros:

Waterfront close to Old City with a beautiful indoor pool, sauna and steam

Cons:

High cost for nice but not special room

2026-05-30 via Nuitee
P
Patricia couple br
10
Excelente
2026-05-30 via Nuitee
R
Renata couple cz
7
Pros:

Personál v restauraci moc fajn.
Snídaně naprosto luxusní.

Cons:

Velmi nepříjemné recepční.
Pokoj malý, hlučný, cítit pachy z kuchyně, výhled do zdi.
Poměr cena/kvalita:((

2026-05-29 via Nuitee
A
Andrew solo_traveller au
10
2026-05-23 via Nuitee
M
Michelle couple au
8
2026-05-20 via Nuitee
A
Alice couple us
10
Beautiful property by the water and close to all attractions
Pros:

The location was perfect, it is by the water and walking distance to the cable car and old city walls. The property itself is beautiful. We had breakfast every morning that was included in the rate and it was delicious with plenty of options. We also booked a couple massage at the Spa and it was one of the best massages we've had. They also had an indoor pool, hot tub, sauna and steam room that were well maintained. Right outside the spa, there is an outdoor space by the water you can sit on their lounge chairs or dip your toes in the sea or swim if you're up for it. Overall, we enjoyed our stay and would return in the future.

2026-05-18 via Nuitee
M
Mariia couple ru
10
2026-05-15 via Nuitee
K
Klaus solo_traveller de
9
Lage kaum zu übertreffen
Pros:

Die wirkliche tolle Lage mit Sicht auf den alten Hafen von Dubrovnik. Frühstücksbuffet und das Restaurant waren wirklich gut!

Cons:

Manchmal funktionierte die Lichtelektrik nicht.

2026-05-14 via Nuitee
H
Hess solo_traveller us
10
Best luxury hotel near Dubrovnik
Pros:

The property is located perfectly just outside the old town gates making it super convenient. The access to the sea is also incredible. The large room was also very luxurious and the staff is amazing.

Cons:

Nothing

2026-05-13 via Nuitee