Hampton By Hilton London City

Hotels
•
Hampton Inn
8.6 (7065 reviews)
12-20 Osborn Street , London , GB
+44 20 4512 9900

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Very convenient location near Aldgate East / Tower Bridge
Friendly, attentive staff and easy check-in
Clean rooms with useful in-room amenities (kettle, hairdryer, iron)
Spacious and comfortable rooms reported by multiple guests
Cons:
Breakfast quality and variety often poor; breakfast area frequently overcrowded
Some beds are worn and the sofa bed for a third guest is uncomfortable
Occasional rooms face a wall or noisy air-conditioning units; some poor views
Isolated reports of broken in-room facilities (e.g., fridge)

Categories

Cleanliness
9.2
Multiple mentions of clean rooms and honest/adequate cleanliness; generally reported as tidy and well-maintained.
Service
9.4
Staff repeatedly described as friendly and attentive; check-in described as easy and personnel helpful during busy times.
Location
9.6
Consistently praised for a very convenient location (close to Aldgate East, Tower Bridge and transport links).
Room Quality
8.4
Rooms often described as spacious and comfortable but some reports of worn beds, uncomfortable sofa bed for third guest and poor views in certain rooms.
Amenities
9
Basic in-room amenities (kettle, hairdryer, iron, plenty of sockets) generally present and appreciated, though occasional issues reported (e.g., broken fridge).
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
6
Repeated complaints about breakfast quality, limited variety (lack of fresh bread/vegetables), poor coffee and overcrowded breakfast room; several guests rated it well below expectations.
Overall Experience
8.6
Mixed-but-positive overall: strong location and service balance out issues with breakfast and occasional room problems, yielding an overall satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located just a minute’s walk from Aldgate East Tube Station, Hampton By Hilton London City is the perfect gateway to Brick Lane and the Whitechapel Art Gallery.

Modern Amenities
Enjoy air-conditioned rooms with a plasma TV, safe, and en suite bathroom. Stay connected with free Wi-Fi and indulge in 24-hour room service for ultimate convenience.

Dining Options
Start your day with a delicious Hot Buffet Breakfast or savor a selection of Pizzas and Sandwiches at the Hotel Restaurant. Explore nearby Spitalfields Market and its array of eateries just a short walk away.

Book now and be among the first guests to experience our welcoming hospitality starting May 2023.

Important information:

Guests must show a valid photo ID and credit card upon check-in. Guests using another person's credit card will be required to fill in a 3rd party payment form.

Please note that the hotel does not accept Diners Club.

Dinner is a set menu - 3 course meal (drinks not included).

A full English breakfast can be purchased at the property for an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

8.6
Based on 7065 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.6
Room Quality: 8.4
Amenities: 9
Value for Money: 8.6
Food and Beverage: 6
Overall Experience: 8.6
L
Lucie • extended_group • fr
10
Hôtel bien situé chambres spacieuses et insonorisées
Pros:

Les chambres spacieuses et confortables et insonorisées !
Le personnel aux petits soins
Le métro algate east à côté et à 10 mn à pied du tower bridge
Gaufres super bonnes

Cons:

Manque du vrai pain au petit déjeuner

2026-10-31 • via Nuitee
R
Roland • family_with_children • at
8
Top-Hotel für einen Londoner Kurztrip
Pros:

Die Lage war top, es war sehr ruhig - trotz der Größe des Hotels und des lebhaften Viertels. Das Frühstück war ausreichend, typisch britisch

2026-10-31 • via Nuitee
D
Dejan • family_with_children • de
3
2026-10-31 • via Nuitee
E
Elena • family_with_children • ro
9
2026-10-30 • via Nuitee
A
Alessio • family_with_children • it
8
2026-10-30 • via Nuitee
S
Steven • couple • gb
8
Pros:

Location good. Room nice spacious and clean. Comfortable bed.

Cons:

Breakfast was below expectations. Cooked food was poor quality and choice was limited.

2026-10-30 • via Nuitee
M
Mariam • family_with_children • be
8
2026-10-29 • via Nuitee
J
Jolijn • extended_group • nl
8
Pros:

Mooie kamer, goede locatie, dichtbij metro

Cons:

Matige kwaliteit ontbijt, slechte koffie. Het was erg druk bij het ontbijt, waarschijnlijk omdat het ontbijt bij de kamerprijs inbegrepen is.

2026-10-29 • via Nuitee
A
anna • extended_group • se
7
2026-10-29 • via Nuitee
C
Caroline • family_with_children • at
8
2026-10-29 • via Nuitee
E
Emma • couple • gb
6
It was ok, nothing to write home about
Pros:

Easy check in

Cons:

Small room, bad view onto a wall

2026-10-29 • via Nuitee
M
MURAT YALCIN • couple • gb
10
2026-10-29 • via Nuitee
B
Bridget • family_with_children • ie
9
2026-10-29 • via Nuitee
B
Birgit • family_with_children • de
7
Angenehme Unterkunft für einen guten Städtetrip.
Pros:

Sehr freundliches Personal. Moderne Einrichtung. Großes, modernes Bad mit Dusche. Ruhige Zimmer. Genügend Steckdosen, auch komfortabel an jedem Nachttisch. Großer Spiegel im Zimmer. Wasserkocher.

Cons:

Betten sind schon ziemlich durchgelegen. Das dritte Bett im 3-Bett-Zimmer warein ausziehbares Sofa, dessen Matratze in der Mitte auseinander klaffte. Der Kühlschrank funktionierte nicht. Der Frühstücksraum war zeitweise ziemlich überfüllt.

2026-10-29 • via Nuitee
L
Liam • couple • gb
7
2026-10-28 • via Nuitee
C
Christopher • family_with_children • gb
10
2026-10-28 • via Nuitee
G
Georgios • family_with_children • gr
8
Τίμιο καθαρό ξενοδοχείο με τα απαραίτητα .
Pros:

Η τοποθεσία, αν και στην ανατολική πλευρά ήταν βολική . Στα 100 μέτρα ήταν η στάση μετρό Algate και λίγο πιο κάτω στάση για το λεωφορείο 15 που πάει κέντρο. Το δωμάτιο καθαρό, ζεστό με τα απαραίτητα καθώς και βραστήρα , πιστολάκι, σίδερο.. Προσωπικό ευγενικό. . Δίπλα από το ξενοδοχείο έχει πολλά μαγαζιά για φαγητό .

Cons:

Ο καναπές κρεβάτι λίγο άβολος για το 3ο άτομο. Το πρωινό δεν ήταν ικανοποιητικό. Χωρίς μεγάλη ποικιλία και επιλογές κυρίως όμως άνοστο. Αν πήγαινα πάλι δεν θα έβαζα μέσα το πρωινό

2026-10-28 • via Nuitee
A
Andreas • family_with_children • de
8
Pros:

Gut

2026-10-28 • via Nuitee
M
Marie • extended_group • be
9
Pros:

L’hôtel est agréable, confortable et moderne

Cons:

La salle du petit déjeuner n’est pas assez grande pour le nombre de clients.
Le petit déjeuner est bon mais il manque du pain autre qu’à toaster

2026-10-28 • via Nuitee
J
Joakim • family_with_children • se
7
Cons:

Frukosten - inga grönsaker och otroligt hög ljudnivå. Likt en väldigt busy charter frukost

2026-10-28 • via Nuitee