Grand Mercure Kuala Lumpur Bukit Bintang

Hotels
•
Grand Mercure
8.4 (1842 reviews)
117 Jalan Pudu , Kuala Lumpur , MY
+60 3-2141 3333

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean
Good Location
Friendly Staff
Good Breakfast
Cons:
Renovations
Cleanliness Issues
Confusion with Amenities

Categories

Cleanliness
7.4
Some reviewers noted cleanliness issues, such as needing better maintenance in rooms and concerns about dustiness.
Service
9.4
Many guests praised the staff's friendliness and helpfulness.
Location
8.9
Location received praise for being convenient and easy to access nearby restaurants.
Room Quality
7.9
There were comments about mixed experiences with room quality due to renovations.
Amenities
7.9
Amenities like the breakfast buffet were noted positively but were impacted by renovations.
Value for Money
8.4
The pricing was considered decent compared to the room quality.
Food and Beverage
8.4
Breakfast was often mentioned positively, though some noted inconsistencies.
Overall Experience
8.9
Despite some issues, many guests noted they would return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:46

Property Description

Central Location
Strategically situated between Bukit Bintang and Chinatown.

Comfortable Rooms
Modern rooms with flat-screen TVs and stylish decor.

Convenience and Hospitality
Enjoy a range of amenities from dining options to a fitness centre.

To experience a perfect blend of convenience and comfort in Kuala Lumpur, book your stay at Swiss-Garden Hotel Bukit Bintang today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KUL

Location

Guest Reviews

8.4
Based on 1842 reviews
Cleanliness: 7.4
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.9
N
nebil • family_with_children • sa
9
سوف اعود له بالتاكيد
Pros:

موقع ممتاز والافطار جيد جدا الغرفه ممتازه وشرحة

Cons:

واي فاي
الافطار خيارات قليله للعرب

2026-10-14 • via Nuitee
S
Simon • couple • au
8
2026-10-13 • via Nuitee
K
Kim • solo_traveller • au
9
Will stay again
Pros:

Central location; handy to shops etc

Cons:

NA

2026-10-12 • via Nuitee
N
Nihro • couple • ps
8
2026-09-19 • via Nuitee
M
Muhammad • extended_group • pk
9
2026-09-17 • via Nuitee
M
Mohamed • couple • ma
3
2026-09-14 • via Nuitee
M
Muti • couple • ae
9
2026-09-10 • via Nuitee
M
Mekki • family_with_children • dz
8
2026-09-08 • via Nuitee
M
Mekki • couple • dz
8
2026-09-08 • via Nuitee
J
Jerry • couple • au
10
Comfortable, clean and convenience.
Pros:

Room was comfortable and clean. Hotel was near shopping facilities.

Cons:

Nothing

2026-09-08 • via Nuitee
H
HASAFADI • solo_traveller • sa
10
2026-09-07 • via Nuitee
M
Murat • family_with_children • tr
10
Pros:

Konum

2026-09-05 • via Nuitee
H
HAMED • couple • om
5
2026-09-05 • via Nuitee
A
Azhar • family_with_children • my
9
2026-08-31 • via Nuitee
P
Pedro • solo_traveller • es
6
2026-08-28 • via Nuitee
R
Rovshana • solo_traveller • tr
1
2026-08-26 • via Nuitee
R
Rovshana • family_with_children • tr
2
2026-08-26 • via Nuitee
S
saleem • couple • sa
10
2026-08-24 • via Nuitee
M
MD ADAM • couple • my
8
2026-08-20 • via Nuitee
A
Adrian • couple • au
10
swish! Will be back
Pros:

Location is great, room was lovely and comfortable.

Cons:

Bar fridge didn’t get cold enough no matter what setting it was on

2026-08-20 • via Nuitee