DoubleTree by Hilton Tulsa Downtown

Hotels
•
Doubletree by Hilton
7.3 (358 reviews)
616 West Seventh Street , Tulsa , US
+1 918-587-8000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location near the BOK Center
Many staff praised as friendly/helpful (driver Arthur, staff who remembered names)
Comfortable spaces/rooms reported by several guests
Good choice for events/Oktoberfest due to proximity
Cons:
Cleanliness issues including carpet beetles and housekeeping mishandling
Room maintenance problems: leaky showers, falling shower handle, dated rooms
Check-in/system failures and refund problems; delayed or missing room access
High parking fees and limited/expensive local food options (no free breakfast)

Categories

Cleanliness
4.8
Mixed to negative: several guests reported carpet beetles, sludge on the ice bucket, missing/low soap, and housekeeping failures; some rooms described as clean but insect incident and multiple cleanliness issues lower this rating.
Service
9.6
Generally very positive: multiple mentions of excellent, friendly staff (driver Arthur, staff who remembered names) and helpful service, though a few front-desk interactions and a housekeeping refusal were negative.
Location
10
Very positive: repeatedly cited as close to the BOK Center and convenient for events and Oktoberfest; several guests praised the central location.
Room Quality
5.5
Mixed/below average: reports of dated rooms, leaking shower curtains, leaky shower heads, a cracker in a chair, shower handle falling off, and occupants placed on wrong floors; some guests still found rooms comfortable.
Amenities
6.8
Somewhat below average: complaints include paid parking with high fees and requests for free parking, limited late-night food options, and issues with in-room supplies (ice bucket, soap); no consistent praise for amenities.
Value for Money
6.3
Mixed: a few guests called it good value, but multiple comments about high nightly rates, significant parking fees, and disappointing experiences (including lost refunds) made perceived value lower.
Food and Beverage
5.5
Below average: several mentions of no free breakfast and limited local food options late at night; no strong positive mentions of on-site F&B.
Overall Experience
9.9
Overall leaning positive: numerous outstanding, friendly, and memorable staff interactions and good location produced many very positive stays, though significant service/cleanliness incidents and check-in/refund problems tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Transportation Services
Connected to the Tulsa Convention Center and offering free shuttles to Tulsa International Airport, the Doubletree Hotel Tulsa-Downtown ensures a seamless travel experience for guests.

Modern Amenities and Dining Options
Enjoy a complimentary warm biscuit at check-in, stay connected with free high-speed internet, and unwind with an in-room MP3 compatible radio. Indulge in delicious meals at the on-site restaurant and lounge.

Nearby Attractions and Entertainment
Explore local hotspots like Big Splash Water Park, Osage Million Dollar Elm Casino, River Spirit Casino, and shopping centers just a stone's throw away from the hotel.

Book your stay at the Doubletree Hotel Tulsa-Downtown for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUL

Location

Guest Reviews

7.3
Based on 358 reviews
Cleanliness: 4.8
Service: 9.6
Location: 10
Room Quality: 5.5
Amenities: 6.8
Value for Money: 6.3
Food and Beverage: 5.5
Overall Experience: 9.9
J
Jennifer • extended_group • us
7
Pros:

The comfort and convenience I needed for my trip.

Cons:

Check is was very very late. I travel with another Hilton honor person and he got his room right away. I was told I would receive a text when my room would be ready but I never received it. I stored my items in the friends room and didn't get in my room until after my event that night. Not how I'm usually tripped being a long time Hilton honor's member.

2026-10-30 • via Nuitee
M
Michael • extended_group • us
10
Great overall value. Only thing that could have made it better would have been free breakfast! Great place to stay. We
Pros:

Great location

Cons:

All was good

2026-10-26 • via Nuitee
C
Chris • couple • us
9
A good place to stay during the Oktoberfest.
Pros:

Always good service & clean rooms.

Cons:

Free parking for paid guests.

2026-10-26 • via Nuitee
S
Short • couple • us
8
If you buy the upper floors, make sure you understand that it may not be what you get.
Pros:

Tough location to get into.

Cons:

Booked a room for the upper floors out of 25 so we would have a view of Tulsa downtown. Stayed on the 4th floor.

2026-10-25 • via Nuitee
L
LaTessa • family_with_children • us
10
2026-10-24 • via Nuitee
A
Amanda • couple • us
8
It worked
Pros:

The location was great! We walked to a concert at the BOK.

Cons:

There was a cracker in the chair of our room. The shower curtain leaked water all over the floor. The shower head was leaky. It seemed dated for the amount we spent. It also sucked getting back from the concert and not having any food options other than delivery.

2026-10-18 • via Nuitee
L
Lakenda • couple • us
10
Great stay!
Pros:

Close to BOK Center

Cons:

N/A

2026-10-11 • via Nuitee
T
Tracie • extended_group • us
10
Great hotel. Excellent staff
Pros:

It was close to the BOK Center.

2026-10-08 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-09-18 • via Nuitee
W
William • couple • us
10
2026-09-14 • via Nuitee
S
Sheyla yasmina • solo_traveller • us
10
Pros:

Todo muy lindo

2026-09-13 • via Nuitee
D
David • couple • us
8
2026-09-07 • via Nuitee
E
Erik • couple • us
10
2026-09-06 • via Nuitee
M
Mimi • family_with_children • us
10
Excellent, outstanding, and unforgettable.
Pros:

The stay was outstanding and my Driver Atthur was great and he made my stay beyond welcoming and very comfortable. I appreciate his kindness and love for his job and culture.

Cons:

N/A

2026-09-02 • via Nuitee
P
Pendergrass • couple • us
10
Everyone was very kind, remembered my name, took great care of every need.
Pros:

Beautiful spaces and comfortable.

Cons:

Nothing

2026-08-31 • via Nuitee
J
Jessica • couple • us
1
Cons:

We found carpet beetles on the bedding and floors. The housekeeping staff that came to change the bedding refused to vacuum after throwing the bugs on the floor and we were unable to be moved due to the property being sold out for the night. I am super disappointed with the way the situation was treated.

2026-08-17 • via Nuitee
B
Brenda • couple • us
6
2026-08-14 • via Nuitee
G
Granados • solo_traveller • us
4
Well since I walk in to the front desk I don’t feel really welcome Mr. Joseph looks like he hate his job ! And was anoth
Cons:

Well since I walk in to the front desk I don’t feel really welcome Mr. Joseph looks like he hate his job ! And was another gentleman who looks not happy either !, I don’t get any eyes contact with Mr Joseph not even once, that make me feel like I was not there .I ask him if was any way I can get a room with a nice view cuz was my Moms birthday and he just answer me ( I just try to do the best that I can) with not even a eye contact! I pay almost 200$ for just one just one night stay,, that more the one night in a room in NY CITY hotel ! The room was clean but the Shower Tub was almost overflowing the 2 times I took a shower. Honestly for the price I pay for one night and the huge parking fee I par just for one night I don’t think I would recommend this hotel to any of my family members and friends, thanks for your time ! My Name is (( Saúl Granados )) any question feel welcome to call me anytime

2026-08-11 • via Nuitee
A
Avis • couple • us
10
2026-08-06 • via Nuitee
M
Max • couple • us
1
Didn’t get to stay. Had to find a different hotel at almost 11 at night due to the Hiltons systems being down. Bad exper
Pros:

It was in a good spot of Tulsa. But the computers were down and I was never able to stay, plus never got my refund.

Cons:

Didn’t get my refund due to the computers being down for almost 12 hours. Had to stay somewhere else and didn’t get my money back.

2026-08-03 • via Nuitee