ibis Styles Kingsgate Hotel

Hotels
•
ibis Styles
7.6 (8119 reviews)
131 King Street , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
6.49
Some reviews indicated issues with cleanliness, specifically mentioning dust and small, unclean rooms.
Service
8.46
Overall positive mentions of friendly and helpful staff, with specific praise for service quality.
Location
9.5
The location received consistent praise for its convenience, being close to transport and city attractions.
Room Quality
5.95
Rooms were described as small and dated, leading to a lower sentiment in this category.
Amenities
6.98
Basic amenities were noted, but there were some complaints about missing items like an extra pillow.
Value for Money
7.44
Reviews suggested that while the location offered good value, the quality of rooms detracted from overall value.
Food and Beverage
7.99
Breakfast received positive remarks, though limited feedback was provided overall.
Overall Experience
7.96
Despite some complaints, many guests expressed a satisfactory experience overall, influenced by the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:54

Property Description

Central Location
Located in Melbourne CBD, ibis Styles Kingsgate Hotel offers proximity to major city attractions and easy access to free tram zones, making it an ideal choice for exploring the vibrant city.

Comfortable Accommodation
Guest rooms at Kingsgate Hotel are equipped with essential amenities including free Wi-Fi, air-conditioning, and a safety deposit box, ensuring a comfortable stay for budget-conscious travelers.

Convenient Facilities
With off-site car parking options available and a small fitness centre on-site, Kingsgate Hotel provides convenience and practicality for guests during their stay in Melbourne.

Book now for an affordable and comfortable stay at ibis Styles Kingsgate Hotel, your gateway to exploring the best of Melbourne.

Important information:

Please also note, there is a 1.4% credit card surcharge when using a credit card. For pre-paid bookings the card holder must present a valid credit matching to their photo ID on check in.

The hotel building itself was originally constructed in 1926 and has a long history as part of Melbourne’s hospitality landscape. Over time, it has evolved to meet changing market demands and guest expectations. The property currently operates under the ibis Styles Kingsgate Hotel brand, which is part
of the global ibis Styles network owned by Accor.

The ibis Styles brand has its origins in All Seasons, which was established in Australia in 1980. In 1999, All Seasons was acquired by Accor, integrating the hotel into a global network of midscale and economy hotels. In 2011, All Seasons was rebranded as ibis Styles globally, reflecting a more modern, design focused approach to economy accommodations. The hotel was taken over by its current management in 2014, accompanied by a major refurbishment to modernize the property and align it with ibis Styles
brand standards.

Since then, the hotel has evolved into a vibrant, midscale property catering to both business and leisure travelers, balancing affordability with a stylish, contemporary guest experience. Its central location and design-led concept have helped attract a diverse clientele, including domestic and international visitors.

All guests are required to present valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for AUD 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 8119 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9.5
Room Quality: 5.95
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.96
E
Emma • solo_traveller • au
8
Pros:

Clean and comfortable. We also got a room upgrade.

2026-05-23 • via Nuitee
P
Prashant • solo_traveller • au
2
2026-05-23 • via Nuitee
D
Dhea Cynthia • solo_traveller • au
8
2026-05-23 • via Nuitee
J
Jerremy • solo_traveller • au
10
Excellent
Pros:

Very central of the city and say access to the property. My room was cleaned daily and the facilities were very modern.

2026-05-22 • via Nuitee
A
Amanda • solo_traveller • au
8
Good value and comfort in the cbd
Pros:

The bathroom is clean and the shower is so relaxing.

Cons:

A bit noisy and need thicker pillows.

2026-05-22 • via Nuitee
M
Michelle • solo_traveller • au
8
2026-05-22 • via Nuitee
A
andrew • solo_traveller • au
8
2026-05-22 • via Nuitee
Y
Yuequn • solo_traveller • cn
8
2026-05-22 • via Nuitee
L
Luke • solo_traveller • au
7
Great value for money
Pros:

It’s a well maintained modest hotel

Cons:

The room, especially bathroom had a slightly unpleasant odour

2026-05-22 • via Nuitee
L
Lana Siebert • solo_traveller • au
10
Great price! Great service!
Pros:

Super polite and i got a room upgrade!

Cons:

Nothing...it was all fine!

2026-05-21 • via Nuitee
A
Annamarie • solo_traveller • nz
8
no frills, but also no fuss.
Pros:

I liked the location and simplicity, booking was easy, check-in was simple, everything was clean. It was a short walk from Southern Cross station, and the uber fare to the Melbourne Pavilion, where I was working over the weekend, was very reasonable

Cons:

The room was very tired. I understand that it's a no-frills stay, and it wouldn't stop me from booking again if it was the right price point in my search, but the decor was a little depressing. The shower door didn't close properly, and getting enough milk to make more than one coffee was a bit challenging

2026-05-21 • via Nuitee
E
Eric • solo_traveller • fr
10
2026-05-21 • via Nuitee
A
Andrew • couple • au
8
Pros:

Friendly helpfull staff , good location and size of room , very clean

Cons:

All was good

2026-05-21 • via Nuitee
K
Ka Yai • solo_traveller • au
10
Amazing 10/10
Pros:

Quiet and simple, worth my money

Cons:

Everything was perfect, staff are very friendly and helpful

2026-05-21 • via Nuitee
J
John • solo_traveller • au
9
Good value for the centre of melbourne. I would def stay again no problem
Pros:

The position and price. And the staff were very helpful

Cons:

Compared to ibis styles in city road ot was sodo, but $33 cheaper

2026-05-20 • via Nuitee
K
Komaromi • solo_traveller • au
9
Pros:

Friendly staff

Cons:

Still waiting for room deposit to be put back in my account

2026-05-20 • via Nuitee
S
Sereana Patricia • solo_traveller • au
10
Pros:

It’s always my go to hotel when I’m in the city ! Super clean,comfortable beds

2026-05-20 • via Nuitee
G
Geisler • couple • au
8
Pros:

Location &cleanlness

2026-05-20 • via Nuitee
S
Suzanne • solo_traveller • au
8
Great location and rooms. Would highly recommend.
Pros:

Loved the assistance from staff to heat food.

Cons:

It was hard to know if the door was locked from the inside.

2026-05-20 • via Nuitee
T
Tawanda • solo_traveller • au
5
Pros:

Shower ,bed and the sheets

Cons:

Carpet smell

2026-05-20 • via Nuitee