Hotel Maria Cristina

Hotels
8.4 (573 reviews)
Calle Río Lerma # 31 , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Architecture
Cons:
Wifi issues
Room Comfort
Service at Reception

Categories

Cleanliness
8.24
General cleanliness mentioned positively but noting some issues with room quality.
Service
7.71
Mixed reviews with some positive remarks about restaurant and valet service but poor reception experience.
Location
9.75
Consistently highlighted as excellent with good access to transport and nearby amenities.
Room Quality
7.7
Issues reported with bed comfort and various room facilities not functioning.
Amenities
8.23
Amenities exist but wifi issues noted, impacting overall satisfaction.
Value for Money
8.69
Value reflected positively despite some minor service issues.
Food and Beverage
8.24
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
8.61
Positive experience tempered by service issues and room quality complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:00

Property Description

Luxurious Accommodation & Convenient Location
Hotel Maria Cristina in Mexico City offers a luxurious stay just 700 metres from the United States Embassy. Enjoy top-notch amenities such as a fitness centre, free private parking, and a beautiful garden. The hotel's prime location, less than 1 km from The Angel of Independence, makes it a perfect choice for travelers wanting to explore the city.

Exceptional Facilities & Services
Indulge in the hotel's restaurant, room service, and 24-hour front desk, ensuring all your needs are met. Stay connected with free WiFi throughout the property and rest easy knowing the hotel is allergy-free. Each room is equipped with modern comforts like a flat-screen TV, a safety deposit box, and plush bedding.

Relaxation & Entertainment
Unwind on the sun terrace or mingle at the in-house bar. For business travelers, take advantage of the convenient business area. With attractions like Museo de Memoria y Tolerancia and Museo de Arte Popular nearby, Hotel Maria Cristina is the perfect choice for your Mexico City getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 573 reviews
Cleanliness: 8.24
Service: 7.71
Location: 9.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
S
SORIA21 extended_group mx
8
Pros:

LA UBICACION Y LA TRANQUILIDAD DEL HOTEL, ADEMAS DE LA AMABILIDAD DEL PERSONAL EN GENERAL

Cons:

LA PANTALLA ES MUY CHICA Y NO HAY MUCHOS CANALES PORQUE DECIAN QUE NO HABIA SEÑAL EN VARIOS DE ELLOS
LA TELA QUE TIENEN LAS CAMAS ESTABA SUCIA
EL AIRE ACONDICIONADO HACE MUCHO RUIDO

2026-06-04 via Nuitee
F
Fernando solo_traveller mx
9
2026-06-03 via Nuitee
M
Ma. Coatlicue solo_traveller mx
8
Pros:

El personal muy amable y las instalaciones muy limpias.

Cons:

Me asignaron una habitación muy pequeña, es la mas incomoda que me ha tocado en tantas visitas.

2026-06-02 via Nuitee
R
Rudolf couple ch
9
Très bien
Pros:

J’y vais depuis presque de 40ans! L’endroit est idéal, j’aime beaucoup le quartier si central et si tranquille . Et l’hôtel à un charme un peu désuet mais qui me plaît absolument. Très bon petits déjeuners!!!

Cons:

?

2026-05-29 via Nuitee
O
Osiris Navarrete solo_traveller mx
8
Pros:

Ubicación

Cons:

Se siente como habitaciones antiguas

2026-05-28 via Nuitee
C
Carlos J Carrillo solo_traveller mx
10
2026-05-26 via Nuitee
G
Gzmn couple mx
9
2026-05-25 via Nuitee
S
Salvador Carlos couple mx
10
2026-05-21 via Nuitee
D
Daniel solo_traveller mx
1
Pros:

Nada

Cons:

Todo

2026-05-20 via Nuitee
C
Carolina solo_traveller mx
5
Pros:

La ubicación

Cons:

El personal no está tan capacitado, unos dicen una cosa y otros otra. Nos tocó una situación de unos huespedes con el personal y el señor que se encarga de cargar las maletas fue muy grosero con nosotras. Al momento de hacer tu check in te solicitan $500 como garantía y no aceptan tarjeta de débito (deberían especificarlo al momento de hacer la reservacion). La tina del baño de mi habitación estaba manchada, como con sarro (espero) y hacía muchísimo calor en las habitaciones.

2026-05-19 via Nuitee
C
Claudia Elizabeth family_with_children mx
10
agradable
Pros:

la ubicacion

Cons:

la cama y almohadas

2026-05-18 via Nuitee
P
Paulina solo_traveller mx
7
Pros:

La ubicación

Cons:

El trato de la recepcionista, la tv se veía mal.

2026-05-11 via Nuitee
M
María del Mar solo_traveller mx
8
2026-05-10 via Nuitee
M
Ma. Coatlicue solo_traveller mx
9
2026-05-09 via Nuitee
R
Rosario family_with_children mx
10
2026-05-08 via Nuitee
A
ANA PRISCILA couple it
8
2026-05-07 via Nuitee
J
JORGE S. family_with_children ar
7
TRATEN DE SER NORMALES CON WI FI.
Cons:

Todo super bien. LO QUE ES INCREIBLE QUE PARA WI FI TE DEN UN CÓDIGO LIMITADO PARA CADA APARATO. Y SI QUERÉS OTRO CÓDIGO TENGAS QUE PAGAR O SUPLICAR DURANTE 5 MINUTOS!!! Realmente no podíamos creer que en semejante hotel te compliquen tanto la vida con internet.

2026-05-05 via Nuitee
G
Glenda extended_group au
9
Beautiful hotel, lovely location but staff made the stay uncomfortable
Pros:

This hotel is in an ideal location - in a quiet street but only a short walk to the busier parts of Mexico City and close to restaurants.

Cons:

The staff were not friendly - in fact, even appeared a little hostile - although one person on the reception desk was the exception and I thank him. I can only think it was because we didn't speak Spanish - although I tried as much as I could but hadn't been learning for very long. Also, even though we stayed in the hotel for almost a week, when we returned for a last night in Mexico City after 10 days in the Yucatan, it was as though we'd never been there before. We didn't expect a grand welcome but an acknowledgment that we were returning guests would have been nice. Also the breakfast staff were decidedly unfriendly and it was difficult to work out what we could have for breakfast as there was no buffet or menu and we were told we could have "eggs". After staying a few days we realised there were more choices but these were not communicated. Unfortunately the hotel is really lovely - old world charm but clean and comfortable - and the stay should have been perfect however the staff made us feel unwelcome and even a little uncomfortable.

2026-05-04 via Nuitee
J
Jackie couple us
8
Centrally located hotel with lovely, traditional architecture with helpful staff and nice breakfast.
Pros:

Hotel Maria Cristina has a lovely Colonial style lobby and central courtyard. The optional breakfast included coffee or tea, toast, fresh fruit or fruit juice and eggs cooked different styles. Staff, especially at the cafe, were helpful and friendly. Hotel Maria Cristina is just a few blocks from La Reforma where you can catch buses to the top sites. The bar next door is part of the property and it’s quite charming with an outdoor patio.

Cons:

Our room lacked AC which made it warmer than we liked and less comfortable sleeping in the evenings. Also, our room was located near the front of the hotel and it was noisy some nights.

2026-05-03 via Nuitee
A
Aguilar couple mx
9
2026-05-01 via Nuitee