JW Marriott Hotel Cairo

Hotels
JW Marriott Hotels & Resorts
8.8 (1676 reviews)
Ring Road- Mirage City , Cairo , eg

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Cons:
Limited restaurant menu
Remote location

Categories

Cleanliness
8.55
Room cleanliness was praised in some reviews, but there was a concern over discrepancies in room pricing.
Service
9.55
The service was highly praised, especially the staff's friendliness and attentiveness.
Location
8.05
The hotel is in a remote area, leading to concerns about accessibility without a car.
Room Quality
9.05
The rooms were described as clean and equipped, though some guests found the bed sizes misleading.
Amenities
9.05
Amenities were generally well-received, though there were mentions of limited options.
Value for Money
8.05
Some guests felt prices for services and food were high and not justified.
Food and Beverage
9.05
Food quality was praised, but there were complaints about the limited restaurant menu.
Overall Experience
9.05
Overall experiences were mostly positive, with a few concerns regarding certain restrictions and prices.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:38

Property Description

Private Man-Made Beach and Themed Water Park

Indulge in luxury at JW Marriott Hotel Cairo, boasting a private man-made beach and a themed water park. Enjoy a fun-filled day under the sun with the resort's exciting water activities and pristine swimming pools.

Gourmet Dining and Relaxation

Savor a culinary journey at Marriott's diverse restaurants, offering everything from succulent steaks to fresh sushi. Unwind at the cigar lounge or pamper yourself at Mandara Spa with exotic treatments and serene private rooms.

Convenience and Comfort

With spacious rooms featuring private balconies, ergonomic work desks, and stunning views, experience ultimate comfort. Benefit from the hotel's health center, shuttle service to Cairo Festival City Mall, and complimentary airport pick-up, ensuring a convenient and relaxing stay.

Book now to experience unparalleled luxury and relaxation at JW Marriott Hotel Cairo.

Important information:

Guest will be asked for the physical credit card upon check in in case of prepaid reservation.

Daily complimentary shuttle bus transportation from and to Cairo Festival City Mall, located only 15 minutes away. Prior reservation required. Terms & Conditions Apply.

Guest will be asked for the physical credit card upon check in in case of prepaid reservation. Prior reservation required. Terms & Conditions Apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform JW Marriott Hotel Cairo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Jun 17, 2026 until Wed, Jun 17, 2026
Swimming pool: Closed from Thu, Jun 25, 2026 until Thu, Jun 25, 2026
Swimming pool: Closed from Sat, Jun 27, 2026 until Sat, Jun 27, 2026
Swimming pool: Closed from Wed, Jul 1, 2026 until Wed, Jul 1, 2026
Swimming pool: Closed from Tue, Jul 21, 2026 until Tue, Jul 21, 2026
Swimming pool: Closed from Sat, Aug 1, 2026 until Sat, Aug 1, 2026
Swimming pool: Closed from Mon, Aug 3, 2026 until Mon, Aug 3, 2026
Swimming pool: Closed from Sat, Aug 8, 2026 until Sat, Aug 8, 2026
Swimming pool: Closed from Sun, Aug 23, 2026 until Sun, Aug 23, 2026
Swimming pool: Closed from Sat, Aug 29, 2026 until Sat, Aug 29, 2026
Swimming pool: Closed from Wed, Sep 9, 2026 until Wed, Sep 9, 2026
Swimming pool: Closed from Thu, Sep 10, 2026 until Thu, Sep 10, 2026
Swimming pool: Closed from Sat, Sep 12, 2026 until Sat, Sep 12, 2026
Swimming pool: Closed from Sat, Sep 19, 2026 until Sat, Sep 19, 2026
Swimming pool: Closed from Sat, Sep 26, 2026 until Sat, Sep 26, 2026
Swimming pool: Closed from Fri, Oct 2, 2026 until Fri, Oct 2, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 8.03 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1676 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.05
Room Quality: 9.05
Amenities: 9.05
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 9.05
M
Medhat family_with_children eg
5
Pros:

Location

Cons:

The Hotel getting old and need renovation. They should ban visitor from smoking in public area and restaurants. It’s quote unhealthy and cigarettes smoke everywhere in the lobby and breakfast restaurants

2026-06-13 via Nuitee
A
Ahmed family_with_children be
10
2026-06-12 via Nuitee
S
Sherif couple eg
9
2026-06-12 via Nuitee
H
Hesham solo_traveller eg
10
Pros:

Accomedation

2026-06-12 via Nuitee
L
Limnyuy Emmanuel extended_group cm
1
The property is quite good but the staff spoilt my stay.
2026-06-10 via Nuitee
L
Limnyuy Emmanuel couple cm
1
It was one big disappointment.
Pros:

The property is good but the staff failed to uphold the JW Marriott Brand.

Cons:

Staff attitude.

2026-06-10 via Nuitee
T
TOBIAS family_with_children eg
10
2026-06-09 via Nuitee
A
Amita extended_group in
8
2026-06-09 via Nuitee
F
Faten couple eg
10
2026-06-06 via Nuitee
A
Anatolii solo_traveller ru
8
Good but facilities are a bit worn out. There are better options available in Cairo for the price
Cons:

Rooms require some repairs. Not the way the repairs are made there, but upscale works with attention to details

2026-06-05 via Nuitee
M
Moataz extended_group sa
10
It’s a nice getaway. I would do it every once in a while.
Pros:

The staff were very polite and helpful. The hotel offered us late check out because one of the facilities were out of service so it was a nice gesture. Also, they offered breakfast. I like the facilities, swimming pools, specially down artificial beach. It was good. There are some good restaurants. I had a chance to eat at the steakhouse and it was one of the best meat cuts I’ve had in my life.

Cons:

I did not like the Shisha place when I went to watch the game and have some dinner with Aisha. They only offered the far away table, even though the restaurant was not full nor booked. The breakfast buffet was delicious, but somehow limited. The hotel requires more maintenance to keep it five star vibe.

2026-06-04 via Nuitee
A
Ashraf couple ae
7
2026-06-03 via Nuitee
Z
Zein family_with_children eg
9
Pros:

hotel was great and had a good room by the pool view but would love to come again to the hotel

Cons:

the worst thing that the indoor pool for all ages and also i think the indoor pool should be for all ages so some people can go to both pools outdoors and indoors so one pool doesnt get crowded

2026-06-03 via Nuitee
A
Ahmed solo_traveller eg
10
2026-06-02 via Nuitee
E
Eslam family_with_children eg
7
Very nice sure to be repeated hope that the could do better with food
Pros:

The Beach area is very nice Breakfast was nice

Cons:

Food quality need some attention in most area with an exception to the Breakfast buffet

2026-05-31 via Nuitee
R
Rana family_with_children eg
10
2026-05-30 via Nuitee
T
Tarik couple tr
9
2026-05-30 via Nuitee
K
Karim solo_traveller eg
10
Pros:

Exceptionally friendly staff

Cons:

The late check in at 3 pm

2026-05-30 via Nuitee
A
Armanda family_with_children nl
9
Great staff, spacious rooms, tasty breakfast buffet
Pros:

Amazing and attentive staff.
Breakfast buffet is great.
Connected rooms to accommodate our family.
Spacious bathrooms.
Spa and multiple restaurants within the hotel.

Cons:

The outdoor areas, such as the pools, would benefit from some modernization and a new coat of paint.
The kids club is a (run down) arcade which our children loved but we had hoped for supervised games and activities like arts and crafts, sports, etc like other 5 star resort that would enable parents to relax for an hour or 2 as well (here we just had to sit around in the noisy arcade and watch our children play - they loved it of course).
It is quite far from the main attractions of Cairo, however the benefit is that it is very quiet and peaceful.

2026-05-29 via Nuitee
R
Rana family_with_children eg
10
2026-05-29 via Nuitee