PortoBay Santa Maria - Adults Only

Hotels
Porto Bay Hotels & Resorts
9.2 (876 reviews)
Avenida do Mar e das Comunidades Madeirenses, 50 , Funchal , pt

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfy rooms
Helpful staff
Cons:
Inconsistent service
Food temperature issues

Categories

Cleanliness
9.31
Spotlessly clean, as mentioned in multiple reviews.
Service
9.08
Mixed reviews regarding service, but overall helpful staff noted.
Location
9.82
Excellent location with convenience as highlighted in numerous reviews.
Room Quality
9.27
Rooms were described as comfy and nice.
Amenities
9.3
Great facilities mentioned, with no issues reported.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
8.81
Some mentions of food temperature issues; overall decent.
Overall Experience
9.28
Overall very positive experiences shared by the guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:22

Property Description

Stunning Seafront Views
Hotel Porto Santa Maria offers breathtaking panoramic views of the Atlantic, providing a serene backdrop for your stay. The spacious rooms feature kitchenettes, balconies, and modern amenities including flat-screen TVs.

Relaxation and Leisure
Unwind in style at the hotel's 2 pools and indulge in a rejuvenating experience at the spa centre, complete with a spa bath and sauna. The Arsenal Restaurant offers delectable dining options, while the bar hosts live evening entertainment for a memorable experience.

Convenient Location and Excursions
Located near the gondola lift for Monte, the hotel is just a short walk from central Funchal, offering easy access to cafes, shops, and cultural sites. Let the knowledgeable staff assist in planning excursions to the World Heritage Laurisilva forests.

Experience luxury and comfort at Hotel Porto Santa Maria - book your stay now for an unforgettable getaway.

Important information:

Please note that the hotel, only accepts reservations for guests over 16 years old.

Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

Please note that half board rates includes set menu (3 course) dinner and drinks are not included.

Half board rates on 24 December and 31 December include a special dinner. Extra guests will be charged separately.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

9.2
Based on 876 reviews
Cleanliness: 9.31
Service: 9.08
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.28
S
Selina couple gb
10
Wonderful staff, very well kept and lovely hotel and location on waterfront
Pros:

Lovely location along the waterfront, great pool, staff were so lovely

Cons:

Nothing

2026-08-15 via Nuitee
A
Anja couple be
10
2026-08-13 via Nuitee
I
Irma solo_traveller za
9
Pros:

No kids

Cons:

The outside swimming pool not suitable for guests with mobility issues.

2026-08-12 via Nuitee
M
Mona extended_group qa
10
إقامة رائعة في قلب فونشال
Pros:

كانت إقامتنا في PortoBay Santa Maria جميلة جدًا، والفندق فاق توقعاتنا. الموقع ممتاز جدًا في قلب المدينة القديمة، وقريب من المطاعم والمقاهي والأماكن التي يمكن زيارتها، وهذا جعل التنقل واستكشاف فونشال سهل جدًا.

الغرفة كانت نظيفة ومريحة، وأحببنا وجود البلكونة والإطلالة. الفندق بشكل عام هادئ ومرتب، والموظفون كانوا ودودين ومتعاونين جدًا.

بصراحة كانت إقامة ممتعة جدًا، وإذا رجعنا إلى ماديرا مرة أخرى، سيكون PortoBay Santa Maria بالتأكيد من خياراتنا الأولى. أنصح به جدًا لمن يريد فندق مريح وموقعه ممتاز في وسط فونشال

2026-08-09 via Nuitee
L
Lauralee couple us
10
I'm glad we stayed here for our one night in Funchal before heading to the north side of the island.
Pros:

We had a great check-in experience with this hotel, and they had upgraded our room for us. We were only staying one night, but had a great room with a beautiful balcony. They had even left a little treat for our anniversary. The front desk was very helpful, personable, and welcoming. The breakfast area is huge and has a ton of choices. We didn't find it quite as high quality a breakfast as some of our other hotels in Portugal, but this was the biggest selection for sure.

2026-08-08 via Nuitee
R
Ruud couple nl
9
Heerlijk verblijf gehad!
Pros:

Toplocatie en behulpzaam personeel.

Cons:

nvt

2026-08-08 via Nuitee
C
Csaba family_with_children hu
10
Tökéletes
Pros:

A személyzet rendkívül kedves és figyelmes , a tisztaság csillagos ötös, a konyha kiváló .❤️

Cons:

Mem volt ilyen

2026-08-08 via Nuitee
R
Ron solo_traveller nl
10
Pros:

Alles

Cons:

Niks

2026-08-07 via Nuitee
W
Werner couple ch
9
2026-08-05 via Nuitee
O
Oftedal solo_traveller no
10
Flott opphold i to uker i Funchal
Pros:

Fantastisk beliggenhet i gamlebyen, rett på strandpromenaden. Rent hotell med god service. Mange gode restauranter rett i nærheten, nesten som at hotellet har en egen restaurantgate. God frokost og fint med strandbar ved solsenger og basseng. Kort unna sentrum av gamlebyen også, med mange severdigheter og enda flere restauranter. Rommet var stort og behagelig med gode senger, med flott utsikt over stranda. Hotellet har også en nydelig takterrasse med boblebad.

Cons:

Kunne vært bedre aircondition på treningsrommet, der ble det varmt.

2026-07-25 via Nuitee
L
Lorraine solo_traveller gb
10
2026-07-25 via Nuitee
Óscar solo_traveller pt
10
Pros:

Da tranquilidade.

2026-07-23 via Nuitee
M
McLaughlin couple gb
9
A great, clean hotel with good facilities and kind staff!
2026-07-18 via Nuitee
F
Frans couple nl
8
Goed voor stadsbezoek niet voor zwemmers
Pros:

Gelegen aan zee in het oude stadshart. Ruime kamer met zeezicht en prima bedden. Goed ontbijt. Veel keus aan restaurants in de directe omgeving. Er is op 5 minuten lopen een helling naar zee.

Cons:

Het zwembad is niet groot en grotendeels zo ondiep dat je er niet fijn kunt zwemmen. Het keien strand voor de deur is oncomfortabel. Douchen in bad is niet mijn voorkeur. De live muziek is erg hard en de abba tribute was ongelooflijk vals, dat was geen pretje.

2026-07-11 via Nuitee
J
JARICA1971 solo_traveller it
10
Pros:

FOARTE CURAT. PERSONALUL DE NOTA 10 CHIAR DACA VB DOAR 2 LIMBI AR FI FOST SUPER DACA STIAY ȘI CV ITALIANĂ.

Cons:

Lipsa nisipului. Accesul la ocean foarte dificil,din cauza pietrelor foarte mari!

2026-07-09 via Nuitee
Äijälä solo_traveller fi
9
Mukava loma Santa Mariassa.
Pros:

Erinomainen sijainti.
Siisti ja kohtalaisen tasokas hotelli.

Cons:

Aamupala ei vastaa hotellin muuta tasoa.

2026-07-07 via Nuitee
C
Christopher solo_traveller gb
8
Great for a quiet stay.
Pros:

Location, friendly and helpful staff

Cons:

I hadn’t realised “Adults only” would mean it was full of senior Brits. Inside the hotel it mostly didn’t feel like being “abroad”. Funchal is interesting and lively though.

2026-06-29 via Nuitee
T
tinylass couple gb
10
Second time staying at this hotel and everything was fantastic again
Pros:

We booked a return trip for my husband's 40th birthday and couldn't fault this hotel again.
Friendly and very helpful staff, spotlessly clean throughout the whole hotel, and the location cannot be beaten.
Our room was a junior suite with a sea view and had two balconies with fabulous views. The air con worked wonders and cooled the whole room down. Plenty of wardrobe and drawer space and the bathroom had everything you could need. Pool towels were supplied along with plenty of bathroom towels.
I cannot rate the breakfast highly enough – anything you could think of, they have it. You have a choice of eating inside, outside, or outside but under cover and it was such a lovely, peaceful area to start your day. They even have someone wondering round with a very large and beautiful bird of prey to make sure the pigeons don't bother you during your breakfast!
We had the indoor pool and jacuzzi to ourselves when we visited, and it was lovely and relaxing.
I never mentioned on booking the hotel that it was my husband's birthday but on that morning, a breakfast table was laid out especially for us. There was also a bottle of fizz in our room when we arrived back in the afternoon. Neither of us like wine so I left a nice note saying thank you very much, but we don't actually drink wine and the following day, a chocolate cake arrived! Very unexpected but it was such a lovely surprise! We had a very enjoyable evening sitting on the balcony listening to a fantastic guitar player and munching on an extremely delicious cake.
Overall, this hotel is one of the best we have ever stayed in, and it will be the only one we choose when we visit Funchal again. Thank you to all the staff for your thoughtfulness that made it so special!

Cons:

Nothing!

2026-06-27 via Nuitee
R
RichieD solo_traveller nl
10
Absolute fantastic hotel
Pros:

An absolutely fantastic hotel! It has a great location, plenty of sunbeds, nice pools and jacuzzis. The restaurant and entertainment were also top-notch. Beautiful gardens, stunning views, and an excellent starting point for all your tours around the island. The hotel truly makes something special out of every day. We had a great time!

Cons:

We really enjoyed the quality of the evening entertainment bands. That being said, we noticed a lack of variety in the music, with different bands playing almost the exact same repertoire each evening. It would be great if they could coordinate their playlists. If I hear Eric Clapton's 'Wonderful Tonight' again, I don't know what I'll do! On a positive note, the Pink Floyd set was insanely good!

2026-06-24 via Nuitee
G
GUY solo_traveller il
8
2026-06-21 via Nuitee