Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (5317 reviews)
Nordmarksvej 8 , Billund , DK

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2027-01-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Location

Guest Reviews

7.9
Based on 5317 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
W
Winicjusz • solo_traveller • pl
9
2026-09-19 • via Nuitee
P
Pia • solo_traveller • de
8
Pros:

Sehr bequeme Bett, großes Zimmer

Cons:

Zu wenig Obst am Frühstück Buffet

2026-09-19 • via Nuitee
F
Federica • family_with_children • it
8
2026-09-19 • via Nuitee
V
Van • solo_traveller • mm
7
I love it
Pros:

Amazing

Cons:

I love it

2026-09-19 • via Nuitee
A
Ana Rosa • couple • fr
6
2026-09-19 • via Nuitee
G
Grzegorz • family_with_children • pl
8
2026-09-19 • via Nuitee
D
Donna • solo_traveller • gb
9
2026-09-18 • via Nuitee
S
Silvia • family_with_children • it
9
2026-09-17 • via Nuitee
A
Andrius • family_with_children • lt
7
2026-09-17 • via Nuitee
J
Jana • family_with_children • cz
10
Pros:

Příjemný hotel jen cca 10minut chůze od Legolandu a centra Billundu.
Výborná snídaně a bufetová večeře. Potěší sklenka vína nebo piva zdarma jako pozornost hotelu.

2026-09-17 • via Nuitee
M
Małgorzata • family_with_children • pl
8
Pros:

Mało miejsca na śniadanie

Cons:

niedomyta podłoga w łazience, brak klimatyzacji/wentylacji - było zbyt duszno

2026-09-16 • via Nuitee
M
Miloslav • solo_traveller • cz
5
Pros:

Nic

Cons:

Pomer cena kvalita naprosto neodpovidajici. Mozna je cena 400 eur/noc v Dansku normalni, ale za tu cenu velke zklamani. Pokud by cena byla kolem 100 eur, nemel bych jedinou vytku.

2026-09-16 • via Nuitee
H
Howshall • solo_traveller • gb
9
Lego Weekend
Pros:

Great food very friendly staff very comfortable beds and a brilliant location!

Cons:

I can't think of any negatives

2026-09-15 • via Nuitee
L
Lars • solo_traveller • dk
9
Super personal og kvalitet til pengene med masser af plads
Pros:

Super sød personale som oven i købet opgrade mig til comfort, fordi de havde mulighed for det.
Super søde

Cons:

Der kunne med fordel have været flere strøm /usb-c udtag.

2026-09-14 • via Nuitee
Z
Zanina • family_with_children • no
7
2026-09-14 • via Nuitee
K
Kinga • family_with_children • pl
10
Pokój naprawdę bardzo czysty i wygodny. Obsługa przemiła!! Jedzenie bardzo dobre. I naprawdę blisko LEGOLAND. Bardzo pol
Pros:

Pokój naprawdę bardzo czysty i wygodny. Obsługa przemiła!! Jedzenie bardzo dobre. I naprawdę blisko LEGOLAND. Bardzo polecam ten obiekt!!

2026-09-13 • via Nuitee
B
Bruno • family_with_children • br
8
2026-09-13 • via Nuitee
J
Jan • solo_traveller • pl
3
Bad vibes, terribly decorated
Cons:

Bad vibes, terribly decorated, worn out facilities, not really clean not comfortable. not really recommended. The restaurant charges for a glass of tap water. Beds are.. meh. Staff likewise

2026-09-12 • via Nuitee
A
Anne • solo_traveller • fr
8
Pros:

L'emplacement à côté de Legoland, très pratique.
Le petit déjeuner était très bon aussi.

2026-09-12 • via Nuitee
G
György • couple • hu
8
2026-09-11 • via Nuitee