Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (4925 reviews)
Nordmarksvej 8 , Billund , dk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2026-12-31

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 200 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4925 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
E
Eda • extended_group • tr
8
Keyifli bir yerdi her yere yakın zaten küçük bir yer otoparkı bedava.
Pros:

Legoland’e yürüyüş mesafesinde, odanın olanakları güzel büyüklüğü yeterli.

Cons:

Çalışanlar biraz daha kibar olabilir

2026-05-30 • via Nuitee
A
Agata • family_with_children • pl
9
Pros:

Lokalizacja oraz śniadania, kazdy cos dla siebie znalazl

Cons:

Bardzo goraco w nocy

2026-05-30 • via Nuitee
M
Martin • family_with_children • fr
2
Cons:

A l’exception de l’accueil à l’arrivée, le personnel de service et d’accueil pendant le séjour s’est révélé peu disponible, sans jamais sourire ni formule de politesse, zn particulierpourble service de diner..
La qualité du petit déjeuner etait très médiocre.
Les chambres attribuées n’étaient pas contigües contrairement à la demande.
Les chambres sont peu spacieuses
Le rapport qualité/ prix est mauvais.

2026-05-30 • via Nuitee
O
Oda • family_with_children • no
6
2026-05-30 • via Nuitee
M
manel • family_with_children • nl
8
2026-05-29 • via Nuitee
M
Monika • solo_traveller • pl
8
2026-05-29 • via Nuitee
M
Møller Andersen • solo_traveller • dk
8
2026-05-29 • via Nuitee
A
Adrian • solo_traveller • ro
10
2026-05-29 • via Nuitee
H
Harpa Dröfn • family_with_children • is
6
It was nice
Pros:

Breakfast was realy good.

Cons:

The room we had is seriously outdated and did not have a minifridge

2026-05-29 • via Nuitee
Z
Zeynep • family_with_children • tr
8
2026-05-29 • via Nuitee
M
Margus • family_with_children • ee
8
2026-05-28 • via Nuitee
Z
Zhen • solo_traveller • de
9
2026-05-28 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
2026-05-27 • via Nuitee
T
TUFAN • family_with_children • tr
10
Legoland için fiyat/performans açısından mükemmel
Pros:

Temiz, konforlu, legoland e yürüyerek çok yakın. Kahvaltısı gayet güzel. Çalışanlar güleryüzlü ve yardımsever

2026-05-27 • via Nuitee
Юлія • family_with_children • ua
10
2026-05-27 • via Nuitee
A
Ana • solo_traveller • ro
8
2026-05-26 • via Nuitee
M
Marius • solo_traveller • lt
7
2026-05-26 • via Nuitee
J
Jana • family_with_children • lu
6
Ok, für ein Aufenthalt im Legoland aber man muss nicht wieder kommen
Pros:

Legoland, Lego Haus, Wasserpark alles super fussläufih zu erreichen

Cons:

In Zimmer 213: Betten sind unbequem, der Topper und die Matratze scheinen schon sehr durchgelegen.
Das Personal ist eher unfreundlich und die Damen aus der Zummerreinigung kommen ins Zimmer obschon wir keine Rwinigung gewünscht haben.
Preis-Leistung definitiv nicht gerechtfertigt

2026-05-26 • via Nuitee
G
Gert • family_with_children • be
8
2026-05-26 • via Nuitee
D
Daniel • solo_traveller • dk
2
Don't go here if can - not worth it
Pros:

Diego greeting us at night was amazing.

Cons:

Everything completely sucked. Hotel leaking with water from the shower.
Noisy from cleaning outside.
Cleaning lady barging in during our stay.
And staff seemingly not caring.

Never coming back what a waste

2026-05-26 • via Nuitee