Hotel Svanen, Stays & BW Signature Collection

Hotels
7.9 (5119 reviews)
Nordmarksvej 8 , Billund , dk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious family rooms
Good value compared to nearby hotels
Cons:
Staff need more attention to detail
Some cleanliness issues reported

Categories

Cleanliness
7.04
Some reviews indicated issues with cleanliness, such as unclean floors and used bedding left outside rooms.
Service
8.01
Mixed reviews about staff performance, with a noted lack of attention but some friendly service.
Location
8.55
Conveniently located for visits to Legoland and other attractions, with positive mentions in multiple reviews.
Room Quality
8
Rooms were spacious, clean, and had necessary amenities, although a few mentioned dated bathrooms.
Amenities
8.03
Facilities were adequate, with some reviews praising the breakfast and common areas.
Value for Money
8.49
Appeared to be a solid value compared to Legoland hotels, especially when considering price and quality.
Food and Beverage
7.54
Breakfast received good feedback, but some criticisms were aimed at the restaurant selection and breakfast setup.
Overall Experience
7.51
Overall a generally positive experience despite a few issues, particularly with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:55

Property Description

Convenient Location near Legoland and Lalandia Billund Resort
Hotel Svanen Billund is ideally situated just 500 metres from Legoland and the Lalandia Billund Resort, making it the perfect choice for families looking to explore these popular attractions.

Modern Rooms and Gourmet Dining
Experience comfort and luxury in the modern rooms at Hotel Svanen, equipped with flat-screen TVs and stylish bathrooms. Indulge in gourmet cuisine at Restaurant No.8 and explore a variety of fine wines from the well-stocked cellar.

Family-Friendly Amenities and Services
Enjoy a range of amenities, including free WiFi, early breakfast options, and free public internet computers. Let your little ones have a blast at the children’s playroom while you unwind at the lounge bar or tree-covered terrace.

Ready to experience a perfect blend of convenience and luxury? Book your stay at Hotel Svanen Billund today and create unforgettable memories!

Important information:

Please note that there is an extra charge when you pay with a credit card.

Kindly be informed that the restaurant and the bar will be closed from the 24th to the 25th of December and from the 31st of December until the 2nd of January.
In addition, the reception will close at 15.00 on the 24th, 25th and 31st of December and the 1st of January . Please contact the reception if you arrive later.

As a staying guest, you are invited to Wine. A complimentary glass of wine, beer, or soft drink is offered in the lounge between 4:00 PM–5:00 PM

If you have a dog with you, please contact the hotel in advance before making a reservationBar is closed from 2026-12-26 until 2026-12-24
Bar is closed from 2027-01-02 until 2026-12-31
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 200 per person per night when using an available cot.
    Children from 2 years old to 12 years old stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5119 reviews
Cleanliness: 7.04
Service: 8.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 7.51
M
Michael Vestergaard • couple • dk
9
2026-07-25 • via Nuitee
R
Russell • couple • gb
7
2026-07-25 • via Nuitee
R
Rugile • family_with_children • lt
9
2026-07-25 • via Nuitee
A
Armands • solo_traveller • lv
8
2026-07-25 • via Nuitee
E
Ewa • family_with_children • pl
8
2026-07-25 • via Nuitee
A
Andreas • family_with_children • cy
7
Cons:

Most of the staff were polite and helpful. Unfortunately, one team member went from attentive to visibly bothered as soon as we opted out of ordering drinks at dinner.

2026-07-25 • via Nuitee
M
Mariana • family_with_children • ar
9
2026-07-24 • via Nuitee
T
Tiina • family_with_children • fi
6
Kova hinta - surkea laatu
Pros:

Sijainti oli erinomainen

Cons:

Hotellihuone, joka meillä oli ei kyllä vastannut kuvien antamaa illuusiota. Kuvat ovat upeita mutta paikan päällä todellisuus on toinen! Ei ilmastointia. Aamupala melko köyhä, ei vihreää salaattia, tomaatit ja kurkut paloina, ei viipaleina. Kananmunat raakoja. Mainostivat kovasti illallisbuffaa - todella suuri pettymys, ruoka lähes säälittävää vain salaatit ok. Kova hinta - surkea laatu.

2026-07-24 • via Nuitee
C
Cheruiyot • family_with_children • no
10
2026-07-24 • via Nuitee
A
Andrej Pufler • solo_traveller • hr
10
2026-07-24 • via Nuitee
E
Ellinor • family_with_children • se
9
2026-07-24 • via Nuitee
M
Milen • solo_traveller • no
8
2026-07-24 • via Nuitee
M
MARIA DEL CARMEN • solo_traveller • mx
8
2026-07-23 • via Nuitee
A
Anastasia • family_with_children • ee
10
2026-07-23 • via Nuitee
J
Javier • family_with_children • dk
7
2026-07-23 • via Nuitee
E
Erland • family_with_children • se
6
Pros:

Effektivt rum för fyra personer (25m2) och nära till Legoland.

Cons:

Man betalar mycket för närheten till Legoland. Inte den bästa hotelfrukosten även om utbudet var hyfsat brett. Kanske att de danska smakerna, bröd och ost, inte riktigt var kompatibla med mina preferenser. Middagsbuffén var på sin höjd ok smakmässigt, men kostade multum (med svenska mått).

2026-07-23 • via Nuitee
S
Sharavanan Arumugam • solo_traveller • dk
8
2026-07-22 • via Nuitee
D
Dawid • family_with_children • pl
9
Super wakacje
Pros:

Miejsce ulokowania hotelu

Cons:

Smak jajecznicy na śniadaniu

2026-07-22 • via Nuitee
M
Mordechay • family_with_children • il
7
מיקום טוב, מלון פשוט ואלמנטרי
Pros:

ארוחת בוקר טובה

Cons:

חדרים פשוטים, דלת כניסה חורקת, למרות שטופלה לבקשתנו

2026-07-22 • via Nuitee
R
ravinder • family_with_children • ie
9
Pleasant stay and amazing staff.
Pros:

Location, staff and the clean room.

Cons:

Nothing really.

2026-07-22 • via Nuitee