Super 8 by Wyndham Ketchikan

Hotels
•
Super 8
5.4 (224 reviews)
2151 Sea Level Drive , Ketchikan , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Free shuttle / transfer to airport and vouchers
Convenient location near downtown / bus stop
Helpful, friendly staff and reception
Easy online booking
Close to restaurants and shops
Adequate bed sizes (mentioned positively)
Cons:
Filthy rooms and stained bathrooms
Broken or dated room fixtures (TV, AC, door, chair)
Safety concerns (unhoused people, police called, felt unsafe)
Poor or inadequate breakfast and limited F&B
Smoking smells in halls and lack of basic supplies (blankets/towels)
Perceived poor value for the price

Categories

Cleanliness
2.8
Multiple guests report filthy rooms, stained bathtubs, dirty carpets, lack of blankets/towels, cigarette and marijuana smells in halls, and pest-treatment in corridors — consistently poor cleanliness.
Service
9
Staff and reception repeatedly described as helpful, courteous, arranging taxis/transfers and providing vouchers; a few reports of some administrative staff being unhelpful, but service is broadly a strong point.
Location
9.5
Frequently praised: very close to downtown, midway between airport and ports, adjacent to free bus stop, easy access to restaurants and shops — location is a clear positive.
Room Quality
3.2
Multiple reports of broken or dated room elements (broken TV, broken chair, broken door, no window screens, stained bathtub), and at least one non-functioning AC — rooms viewed as worn and in need of repair.
Amenities
5.1
Shuttle/transfer services and vouchers are strong and repeatedly mentioned; other amenities are limited or dated and sea access is restricted — a mixed picture.
Value for Money
3.6
Several guests explicitly stated the price did not match condition of the property; many felt it was not good value given cleanliness and room issues.
Food and Beverage
3.8
Breakfast was described as inadequate/a joke by some guests; overall F&B offerings are minimal or disappointing in reported stays.
Overall Experience
6.2
Mixed overall: good location and helpful staff for some visitors, but pervasive cleanliness, safety, and room-quality issues lead to many negative overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:40

Property Description

Convenient Amenities
Located in Ketchikan, Super 8 Motel offers a free area shuttle and complimentary breakfast for guests. Each room is equipped with a satellite TV, seating area, work desk, and coffee-making facilities.

Shuttle Service and Location
The free shuttle takes guests to downtown, Wal-Mart, and the airport ferry, while also providing easy access to the Tongass Narrows. Additionally, guests can utilize the freezer and enjoy the proximity to Pacific Air Floatplane Service and Plaza Mall.

Comfort and Accessibility
With a range of amenities and a prime location, Super 8 Motel in Ketchikan ensures a comfortable stay with convenient access to nearby attractions. Book your stay now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTN

Location

Guest Reviews

5.4
Based on 224 reviews
Cleanliness: 2.8
Service: 9
Location: 9.5
Room Quality: 3.2
Amenities: 5.1
Value for Money: 3.6
Food and Beverage: 3.8
Overall Experience: 6.2
G
Gregory • solo_traveller • us
3
I'm not impressed.
Pros:

I like the ease of online booking

Cons:

The hotel was sold online as a very nice clean establishment. Exterior is in poor shape. Interior is a little better. TV was broken by a previous occupant and was never fixed. Not impressed forvthe price. If $89 a night was the price I would understand.

2026-10-30 • via Nuitee
J
Jean Claude • couple • fr
8
Enchanté par la courtoisie de cette établissement
Pros:

Le réceptionniste de l'établissement à pris en charge la planification du taxi sans aucun frais. Je recommande cette établissement.

Cons:

RAS

2026-10-19 • via Nuitee
D
Deborah • couple • us
3
Awful
Pros:

Nothing

Cons:

Air conditioning in room didn’t work so the room was 80 degrees. It had a fan to at least help cool it down.

2026-09-17 • via Nuitee
T
Talmadge • couple • us
7
Manager was great! Very kind and helpful. Other admin staff were unhelpful and negligent.
Pros:

Location

Cons:

Common areas were unkept. Carpet very dirty.

2026-09-16 • via Nuitee
L
L. DAVID • solo_traveller • us
7
2026-09-12 • via Nuitee
H
Heather • solo_traveller • us
4
Never staying there again
Pros:

It was a place to lay my head for a couple days

Cons:

Everything but the staff and bathroom since it was the only thing that was clean.

2026-09-10 • via Nuitee
M
Miriam • solo_traveller • ph
9
Pros:

Very close to downtown, with free shuttle bus outside or the hotel will arrange a taxicab for you. I like that they a service from airport/port to hotel, from hotel to my next destination. Thank you admin.

Cons:

Nothing so far.

2026-08-31 • via Nuitee
T
tsongda • solo_traveller • tw
8
2026-08-25 • via Nuitee
J
jim • solo_traveller • us
8
2026-08-14 • via Nuitee
B
Barrett • solo_traveller • us
9
Will stay again
Pros:

Very nice stay only a cab away

Cons:

Absolutely nothing, staff was wonderful

2026-08-09 • via Nuitee
L
leslieoR1649GZ • Solo travel
10
Stay
Pros:

Friendly people and clean rooms

2026-08-07 • via Tripadvisor
S
Stacie • family_with_children • us
8
2026-08-05 • via Nuitee
S
Sandra • solo_traveller • us
3
Pros:

Transfer to airport

Cons:

Dated

2026-08-02 • via Nuitee
R
Randall • extended_group • us
1
Pitiful
Pros:

Nothing. First room assigned had someone in it. This place is a dive. Even though the rooms are nonsmoking, there was cigarette and marijuana smells in hall. No screen on the windows. Homeless people hang out next to my end room on first floor. I was afraid of them crawling in my window. Police called one evening. The vulgar language and fighting was terrible. People stuck their head into my room through the window. Chair was broken. Bath tub broken and stained. roof stained. The breakfast was a joke. Wyndham needs to pull their name off of this place. I felt unsafe the entire four days

Cons:

This place is a dive. Even though the rooms are nonsmoking, there was cigarette and marijuana smells in hall. No screen on the windows. Homeless people hang out next to my end room on first floor. I was afraid of them crawling in my window. Police called one evening. The vulgar language and fighting was terrible. People stuck their head into my room through the window. Chair was broken. Bath tub broken and stained. roof stained. The breakfast was a joke. Wyndham needs to pull their name off of this place. I felt unsafe the entire four days

2026-07-23 • via Nuitee
A
Anita • couple • us
9
2026-07-21 • via Nuitee
D
David • solo_traveller • us
8
Simple facilities, great staff.
Pros:

Good location midway between airport and downtown/ports. Adjacent to free bus stop, groceries, and several restaurants. Staff was great. Supplied vouchers for transportation to airport or town.

Cons:

Old, nothing fancy. Very limited sea access for fishing.

2026-07-15 • via Nuitee
J
judithhU3693KX • Business
2
Filthy Hotel, Avoid
Pros:

I don't expect a lot from Super 8; however, this experience was worse than I would have imagined. The tub/shower were filthy. They provided 1 bath towel & 1 hand towel. No floor mat. No blankets on the bed. No tissues. They were spraying some sort of poison in the hallways (so there must be some sort of pest infestation though I did not see any pests).

2026-07-09 • via Tripadvisor
C
Cheyenne • couple • us
2
Cons:

Filthy rooms, people smoke in the building. Lots of very friendly unhoused people living there. No blanket, mattresses are filthy

2026-07-06 • via Nuitee
B
Basavaraj • solo_traveller • in
10
Raj the manager over there helped me lot and very cooperative
2026-07-01 • via Nuitee
R
robyni535 • Solo travel • Scotland Island, Pittwater, Greater Sydney, New South Wales
10
Easy place to stay
Pros:

Very helpful staff made my stay very easy. I would recommend this quiet, scenic location. It is easy to manage everything and it is on the free bus route to downtown. It has windows that can be opened to view what is happening and get fresh air. It has a very efficient lift.

2026-06-30 • via Tripadvisor