Extended Stay America Suites - Detroit - Dearborn

Hotels
•
Extended Stay America Suites
6.8 (581 reviews)
260 Town Center Drive , Dearborn , US
+1 313-336-0021

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful front desk
Cons:
Cleanliness issues
Room maintenance problems
Limited amenities

Categories

Cleanliness
4.76
Multiple reviews highlighted issues such as hair on towels and poorly cleaned rooms.
Service
8.23
Some staff were friendly and accommodating, although there were notable issues in communication.
Location
7.77
Good location mentioned in reviews, but some descriptions also highlighted safety concerns with disturbances outside.
Room Quality
6.22
Several complaints about leaks and inadequate bedding affected the overall perception of room quality.
Amenities
5.75
Lack of basic amenities like coffee makers and thin blankets noted by guests.
Value for Money
8.21
Guests generally felt it was a decent value for the price, especially when considering location.
Food and Beverage
5.76
Complaints about the limited breakfast offerings were noted.
Overall Experience
7.73
Reviews varied, but some guests enjoyed their stay despite the numerous issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:39

Property Description

Fully Equipped Kitchen in Every Room
Each room at Extended Stay America - Detroit - Dearborn features a fully equipped kitchen with a stove top, microwave, and fridge, perfect for longer stays and added convenience.

Complimentary Grab-and-Go Breakfast
Start your day right with a free Grab-and-Go breakfast including coffee, hot cereal, breakfast bars, and pastries, ensuring you have a hassle-free morning during your stay.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk, laundry facilities, and more during your stay. Explore nearby attractions like the Ford Motor Company Headquarters, Henry Ford Museum, and Fairlane Town Centre Mall.

Book now to experience comfort and convenience at Extended Stay America - Detroit - Dearborn.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 581 reviews
Cleanliness: 4.76
Service: 8.23
Location: 7.77
Room Quality: 6.22
Amenities: 5.75
Value for Money: 8.21
Food and Beverage: 5.76
Overall Experience: 7.73
R
Rhonda • couple • us
9
I will definitely book again there. Room was clean and well stocked staff was friendly and helpful. Price was right.
Pros:

Good location close to freeways. Clean well lit

2026-09-18 • via Nuitee
D
Devore • couple • us
1
Avoid at all costs.
Pros:

Convenient to The Henry Ford.

Cons:

First, the outside area by the entrance smelled like human urine. In the very front, there was a dumpster area where multiple people sat at all hours of the day and night smoking weed. The inside was dingy, the toilet never properly flushed from the moment we checked in. It clogged through the night and we told them about it in the morning when we got back later in the day it had over flooded into the bathroom and carpeting area. We were told there were no other rooms available for us and they could let us use a plunger to fix it. The front desk person also commented that she could not believe they rented that room to us because the toilet is always clogged and it should have been off of the market. Since it was so late, my husband opted to try and fix the toilet with the plunger and was able to get the water down after he used a cup to lower the level of the water in the toilet so that it didn’t make even more mess. They gave us a bag of stained towels that they can no longer put in rooms to mop up the floor. We had to wear shoes the remainder of our time. Which we had been doing anyways, because after wearing my socked feet for two hours in the hotel room, they were disgusting. Needless to say, we cut this stay short, and canceled our room for the remaining nights the next morning. We have yet to receive a refund or a call from the manager as requested. (It would not let me upload the video of the clogged toilet.)

2026-09-16 • via Nuitee
D
Dr. Dominic • solo_traveller • us
1
NOTHING! the hotel was overbooked and I had to drive 4.5 hours back home. The staff at the hotel was extremely rude and
Pros:

NOTHING! the hotel was overbooked and I had to drive 4.5 hours back home. The staff at the hotel was extremely rude and the booking.com representative was horrible and non helpful

Cons:

NOTHING! the hotel was overbooked and I had to drive 4.5 hours back home. The staff at the hotel was extremely rude and the booking.com representative was horrible and non helpful

2026-09-14 • via Nuitee
R
RHEEB • couple • us
1
Call the service not clean. I ended up not staying why didn’t get full refund.
Pros:

Nothing

Cons:

Everything

2026-09-08 • via Nuitee
A
Audrey • couple • us
10
2026-09-08 • via Nuitee
T
Tiffany • solo_traveller • us
5
Pros:

Location was great

Cons:

I did not like the Continental breakfast considering the price. The bathroom exhaust was wayyyyyh too loud and had to be on for the light to be on.

2026-09-01 • via Nuitee
R
Reginald • couple • us
9
2026-09-01 • via Nuitee
E
Elexis • solo_traveller • us
10
2026-09-01 • via Nuitee
R
rangnekar • extended_group • us
1
2026-09-01 • via Nuitee
J
Juan • couple • us
10
2026-08-31 • via Nuitee
E
Esmeralda Ester • couple • us
7
It was a last minute booking and so it was good for me and my family to have a safe place to stay the night.
Pros:

The property was tucked away but close to everything. It had a full fridge and kitchenette. We carry insulin so that is important.

Cons:

The property was bustling in the evenings. I was situated away from the noise. There was breakfast called grab and go but I missed it.

2026-08-27 • via Nuitee
E
Esmeralda Ester • couple • us
7
2026-08-27 • via Nuitee
D
Dennis • couple • nz
9
It was ok
Pros:

Location

Cons:

Breakfast

2026-08-25 • via Nuitee
T
Tamia • couple • us
2
2026-08-23 • via Nuitee
M
Marc-Andre • solo_traveller • ca
8
Pros:

Personnel.accuillant. Michelle

Cons:

Stationnement sans camera

2026-08-23 • via Nuitee
J
Jasmine • family_with_children • us
10
2026-08-20 • via Nuitee
E
Elayne • couple • us
2
2026-08-15 • via Nuitee
A
Al Assad • couple • us
10
2026-08-14 • via Nuitee
J
Jacob • solo_traveller • us
7
Pros:

Good Location

Cons:

There was no remote to the TV in the room.

2026-08-13 • via Nuitee
C
Christopher • solo_traveller • us
7
2026-08-10 • via Nuitee