Homewood Suites by Hilton Charleston - Mount Pleasant

Hotels
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Homewood Suites by Hilton
8.3 (474 reviews)
1998 Riviera Drive , Mount Pleasant , US
+1 843-881-6950

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and accommodating staff (several named staff praised)
Very convenient location close to shops, beach and attractions
Clean-smelling, well-kept property and rooms noted by many guests
Complimentary breakfast with daily variety and a weekly happy hour
Suites with kitchens / convenient in-room kitchen amenities
Cons:
Serious cleanliness concerns in some instances (black mold in bathroom, murky/filthy pool, reported pest sighting)
Pool area: cleanliness, appearance and size criticized
Room maintenance issues (noisy portable AC, loud ice maker, TV/internet problems, broken dryer)
Limited gluten-free and dairy-free breakfast options
Noise at the pool after hours reported by at least one guest

Categories

Cleanliness
6
Mixed reports: many guests noted the property and rooms smelled and felt clean, but several serious cleanliness issues were reported (black mold in a bathroom, murky/filthy pool, reports of a cockroach), lowering the score.
Service
9.6
Very positive: multiple guests praised staff by name (e.g., Kathy, Cathy) and described staff as helpful, accommodating and attentive; staff friendliness was a consistent highlight.
Location
9.6
Strongly positive: repeatedly described as very convenient and close to shops, beach and dining; many guests cited easy access to local attractions and services.
Room Quality
7
Mixed: several guests enjoyed well-kept rooms and suites with kitchens, but others reported problems (noisy portable AC, loud ice maker, TV/internet issues, smells from kitchen, mismatched room types, broken dryer).
Amenities
7.2
Mixed: complimentary breakfast, daily menu changes and a weekly happy hour were positives; pool and pool-area condition/size and some maintenance issues (murky/filthy pool) were consistently criticized.
Value for Money
9.6
Perceived as good value overall: many guests said they'd return and praised included amenities (breakfast, suites/kitchens), supporting a strong value perception despite some maintenance/cleanliness concerns.
Food and Beverage
7.8
Generally positive but limited: breakfast was often described as good with variety, though some guests wanted more gluten-free/dairy-free options and noted quality dropped later in stays.
Overall Experience
9.6
Generally very positive: multiple 'would stay again' comments and praise for helpful staff and convenient location. Significant cleanliness/maintenance issues did affect some stays but did not dominate most reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Spacious Suites with Kitchenette
Experience comfort and convenience in our all-suite hotel featuring fully equipped kitchenettes, perfect for longer stays or quick snacks. Enjoy the amenities of home while on vacation or business trips.

Outdoor Pool and Well-Equipped Gym
Unwind and stay active with our outdoor pool and modern gym facilities. Whether you prefer a refreshing swim or a workout session, we have you covered to make your stay enjoyable and stress-free.

Convenient Location and Nearby Attractions
Located just 4 miles from Charleston Harbor and beaches, our hotel is also close to popular attractions like Charles Pinckney National Historic Site and South Carolina Aquarium. Explore the area with ease and make the most of your visit.

Book your stay at Homewood Suites by Hilton Charleston Mount Pleasant for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

8.3
Based on 474 reviews
Cleanliness: 6
Service: 9.6
Location: 9.6
Room Quality: 7
Amenities: 7.2
Value for Money: 9.6
Food and Beverage: 7.8
Overall Experience: 9.6
A
Adrian • couple • us
8
comfortable, spacious, and quiet
Pros:

There was a kitchen and it is very close to everything

Cons:

It's the second time I've been here and haven't been given the kind of room I specified. Also the room I was upgraded to had black mold in the bathroom due to poor wallpapering and regrouting.

2026-09-17 • via Nuitee
H
herman • couple • us
10
2026-09-08 • via Nuitee
J
Jeffrey • family_with_children • nl
8
Geweldig hotel
Pros:

Geweldig hotel

Cons:

Helemaal niets

2026-08-28 • via Nuitee
M
Missy • solo_traveller • us
10
2026-08-27 • via Nuitee
P
Pantovich • family_with_children • us
9
2026-08-24 • via Nuitee
G
George • couple • us
10
Perfect place and size for a quick trip to Charleston!
Pros:

Clean and the staff were incredibly helpful especially Ms Kathy. Very easy to navigate and we will definitely stay again.

2026-08-21 • via Nuitee
O
Olga • family_with_children • ru
10
2026-08-20 • via Nuitee
F
Frankie • couple • us
10
2026-08-18 • via Nuitee
L
Lisa • solo_traveller • us
10
Excellent & Convenient Location!
Pros:

I love the property, the staff, and the location!

Cons:

I have stayed two times in a room where I have requested a bath and both times the drain plug did not fit and I was unable to take a bath.

2026-08-17 • via Nuitee
H
Helen Kathy • family_with_children • us
4
2026-07-22 • via Nuitee
C
Cindy • family_with_children • us
8
2026-07-21 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-07-19 • via Nuitee
S
Sam • couple • us
10
2026-07-08 • via Nuitee
L
Lisa • solo_traveller • us
10
Hidden Gem!
Pros:

The staff was amazing! Cathy went above and beyond accommodating my requests, and was kind & personable every time I say her. I travel for business to Mt. Pleasant often, and typically use Airbnb, although, I will be staying at Homewood Suites from now on!

Cons:

I did not most of the breakfast items, I wish there were more gluten free, and dairy free options.

2026-07-01 • via Nuitee
A
Aretha • solo_traveller • us
10
Awesome stay
Pros:

Lots of shops around the hotel. This hotel is very well kept. The free breakfast menu changed daily. On Wednesday they have happy hour with a meal and wine and beer. Staff was very attentive. I would stay there again definitely.

2026-06-26 • via Nuitee
L
Linda • solo_traveller • us
8
Pros:

Cleanliness, nice staff

Cons:

Noise at the pool after 9:30pm

2026-06-25 • via Nuitee
J
John • family_with_children • us
9
A beautiful and clean hotel in a very convenient location, close to the beach and lots of shopping options for travelers
Pros:

The whole property smelled so nice and clean.

Cons:

The pool was a bit too murky

2026-06-21 • via Nuitee
K
Kerri • couple • us
9
We had a great stay and would definitely come back
Pros:

It as clean easy to get to and the staff was friendly

Cons:

One of the dryers was broken which left only 1 to dry clothes..

2026-06-08 • via Nuitee
P
Pennachio • family_with_children • us
10
Pros:

Rooms were good housekeeping was wonderful. Staff was lovely. Will come back again.

2026-06-07 • via Nuitee
G
Gryder • couple • us
2
Disappointed. We've. Stayed many times but this wasn’t good at all
Cons:

Portable air conditioner, very loud and still humid. Tv only got one channel the whole time we were there

2026-05-31 • via Nuitee