Drury Inn & Suites Grand Rapids

Hotels
•
Drury
9.4 (922 reviews)
5175 28th Street SE , Cascade , us
+1 616-942-8511

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Cons:
Cancellation policy concerns
Limited food options mentioned

Categories

Cleanliness
8.85
Generally clean and comfortable, but noted a few cleanliness issues.
Service
9.85
Friendly and accommodating staff mentioned positively across multiple reviews.
Location
9.35
Convenient location, particularly for those traveling to and from the airport.
Room Quality
9.35
Rooms were described as comfortable and well-maintained.
Amenities
9.35
Good amenities including a pool, hot tub, and complimentary meals.
Value for Money
8.85
Generally good value but noted some price concerns in certain reviews.
Food and Beverage
9.85
High praise for breakfast and evening snacks provided.
Overall Experience
9.75
Overall experience is very positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:52

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay at Drury Inn & Suites Grand Rapids with free WiFi, indoor/outdoor pool, and pet-friendly rooms. Each room is equipped with modern essentials like a flat-screen TV, microwave, and refrigerator for your comfort.

Wellness and Business Facilities: Stay active in the 24-hour fitness center, unwind in the hot tub, and utilize the business center and meeting spaces. Free private parking is available for your convenience.

Delightful Dining Options: Start your day with a complimentary hot breakfast and savor evening snacks at the reception. Don't forget to grab some complimentary soda and popcorn in the lobby.

Experience comfort and convenience at its best - book your stay at Drury Inn & Suites Grand Rapids now.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

9.4
Based on 922 reviews
Cleanliness: 8.85
Service: 9.85
Location: 9.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 8.85
Food and Beverage: 9.85
Overall Experience: 9.75
M
Michael • couple • us
9
Pros:

everything

2026-08-28 • via Nuitee
G
Gracie • couple • us
9
2026-08-28 • via Nuitee
A
Alexandra • family_with_children • us
10
Pros:

Everything! We made the hotel choice last minute (on the road to our destination). When we arrived there were friendly faces and a delicious smell of popcorn and pulled pork with a happy hour dinner and drinks waiting for us! We were traveling with kids and wow was it a treat not to have to leave the hotel to get food. The dinner staff even knew what we needed before I did. One staff overheard my 6 year old ask for ketchup and by the time we sat down they brought it over! After dinner we went to the pool and the kids had a blast swimming at the indoor/outdoor pool. They hadn't ever seen one where you can swim under the wall to get outside. They made friends with other kids and played for hours! The rooms were great and breakfast the next morning was delicious. We were disappointed that was our only night there as the next hotel we went to as part of our road trip was miserable (poor customer service, freezing cold hotel, wet floors, check in technology was broken, etc). I have already started looking to see where we can travel to next that has a Drury Inn & Suites! We are still talking about how great it was a month later!

Cons:

Nothing. It was absolutely perfect!

2026-08-27 • via Nuitee
K
Kurt • couple • us
9
Drury Inn has become our go to hotel because of this stay.
Pros:

The place just has good juju. It felt welcoming from the moment we walked in the doors. Comfy bed. Enjoyable free food. Will absolutely look for a Drury hotel next time we travel.

2026-08-24 • via Nuitee
D
David • extended_group • us
10
Pros:

Very clean and comfortable. Staff was very friendly and helpful

2026-08-24 • via Nuitee
D
David • family_with_children • us
10
2026-08-23 • via Nuitee
H
Holly • couple • us
10
2026-08-23 • via Nuitee
L
Linda • couple • us
10
2026-08-22 • via Nuitee
D
Donna • extended_group • us
10
Pros:

Did not lnow about the free dinner and drinks

2026-08-22 • via Nuitee
C
Codi • family_with_children • us
10
Pros:

Kids had a great experience with the dinner buffet and the popcorn and the soda machine and all was inclusive in booking free of charge 😀

2026-08-21 • via Nuitee
K
Kathleen • couple • us
10
2026-08-18 • via Nuitee
K
Karen • solo_traveller • us
9
2026-08-16 • via Nuitee
C
Christine • couple • us
8
2026-08-15 • via Nuitee
K
Karen • extended_group • us
10
Pros:

The breakfast was delicious !

2026-08-14 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-08-13 • via Nuitee
M
Mike • solo_traveller • us
8
Comfortable stay in and out close to the airport
Pros:

Close to the airport, friendly staff

Cons:

Still my knees nothing wrong

2026-08-12 • via Nuitee
M
Monica • family_with_children • us
9
Friendly staff and big suites!
Pros:

The staff was amazing, rooms were great, and breakfast a plus. The room needs a super deep clean but was clean over all.

Cons:

Our couch was really dirty idk of it was ever wiped off. I ended up cleaning it.

2026-08-12 • via Nuitee
C
Corie • couple • us
8
Very good other than every time I had to get in the elevator, they were both dirty walls
Pros:

Convenient location, comfortable

Cons:

Elevators were very dirty, the walls

2026-08-11 • via Nuitee
B
Bobbi • family_with_children • us
10
2026-08-08 • via Nuitee
J
Jackson • solo_traveller • us
9
Great value.
Pros:

It id clean. Staff is friendly. Free breakfast and dinner!

Cons:

Their concession store is not well stocked.

2026-08-07 • via Nuitee