NH Collection Berlin Mitte Friedrichstrasse

Hotels
8.6 (9241 reviews)
Friedrichstr. 96 , Berlin , DE
+49 30 2062660

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location next to S‑Bahn/train station
Very good, extensive breakfast buffet
Friendly and helpful staff (several specific mentions)
Comfortable, spacious and well‑designed rooms
Clean/new feel in some rooms
Cons:
Bathroom cleanliness issues (dirty corners, mold in grout)
Maintenance problems in some rooms (floor panels, towels with holes)
Occasional missed room cleaning
Noise from trains/street or ventilation in some rooms
Broken/outdated facilities at times (elevator, lacking amenities like slippers or microwave)
Occasional impersonal reception

Categories

Cleanliness
7.2
Mixed reports: several guests mention dirty bathroom corners, mold in grout, dusty skirtings and missed room service on one day; some find rooms clean and new. Overall cleanliness is below the hotel average.
Service
9.2
Generally strong: multiple guests praise helpful and friendly staff (specific mentions of reception staff and a manager who assisted with train issues).
Location
8.9
Consistently praised: central, directly by the S‑Bahn/train station and convenient for airport and city travel; excellent location for sightseeing.
Room Quality
8.9
Rooms described as large, comfortable and well designed with good beds, though a few guests note maintenance issues (worn towels, floor panels) in some rooms.
Amenities
8
Breakfast offering is strong, but guests report some amenities/maintenance gaps (broken elevator at times, lack of slippers, noisy ventilation, suggestion for microwave and better bathroom exhaust).
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.4
Very positive: multiple mentions of a very good, extensive breakfast buffet and tasty options.
Overall Experience
8.6
Generally positive stays thanks to location, breakfast and attentive staff, tempered by occasional cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious 4-Star-Superior Hotel on Friedrichstrasse, Berlin

Prime Location & Elegant Rooms: Situated on Friedrichstrasse, our 4-star-Superior hotel is steps away from iconic landmarks like the Brandenburg Gate. Indulge in rooms featuring marble-finish bathrooms, hypoallergenic bedding, and modern amenities including a minibar and complimentary high-speed WiFi.

Culinary Delights & Wellness: Enjoy a diverse culinary experience with our early-bird breakfast and seasonal Mediterranean and German dishes. Stay active in the fitness room, sauna, and relaxation area.

Concierge Service & Complimentary Offerings: Let our concierge assist you in exploring Berlin, from arranging theatre tickets to providing insider tips. Benefit from underground parking, Guest Relations Manager, ironing service, and daily newspaper during your stay.

Ready to experience luxury in the heart of Berlin? Book your stay at NH Collection Berlin Friedrichstrasse now!

Important information:

Dogs and cats are allowed with a maximum weight of 25 kg. A charge of EUR 35 per night will be applied (maximum of 2 pets per room). Guide dogs are allowed free of charge.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Property Accessibility

Total Disability Score: 73.86
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular, revolving_door
  • Entrance Door Width: 160
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 9241 reviews
Cleanliness: 7.2
Service: 9.2
Location: 8.9
Room Quality: 8.9
Amenities: 8
Value for Money: 8.6
Food and Beverage: 9.4
Overall Experience: 8.6
A
Aïcha • couple • fr
7
2026-10-31 • via Nuitee
U
Ulrike • couple • de
8
2026-10-31 • via Nuitee
T
Thiemo • solo_traveller • at
9
2026-10-31 • via Nuitee
S
Steffen • family_with_children • de
10
Aufenthalt entsprach meinen Erwartungen
Pros:

sehr gutes Buffet und reichlich ,Zimmer richtig gut
Lage war super ,gleich bei der S-Bahn Station

2026-10-31 • via Nuitee
O
Oliver • couple • gb
8
2026-10-30 • via Nuitee
D
Daniel Johannes • solo_traveller • de
8
2026-10-30 • via Nuitee
F
Frank • couple • de
7
2026-10-30 • via Nuitee
C
Celia • solo_traveller • de
8
Tolles Hotel für einen Städtetrip
Pros:

Ein schönes Hotel und praktisch zentral gelegen für einen Städtetrip nach Berlin. Angenehm saubere Zimmer und ein umfangreiches Frühstücksbuffet.

2026-10-29 • via Nuitee
O
Olla • family_with_children • lv
9
Pros:

Отличное расположение. Очень хорошие завтраки. Звукоизоляция - звуки поездов напротив практически не слышны, но летом с открытым окном будет шумно

Cons:

Единственный существенный минус - уборка в ванной, грязные углы и толстый слой пыли на полотенцесушителе, где висят полотенца. Во время принятия душа, вода разливалась по всему полу. Нет тапочек в номере при заселении

2026-10-28 • via Nuitee
E
Elmar • solo_traveller • de
9
Alles i.O.
2026-10-28 • via Nuitee
E
Eirik • extended_group • no
9
Ligger rett ved baner og tog - kan reise rett fra/ til flyplass og rundt i byen. Store gode rom. God frokost og eksp
Pros:

Super beliggenhet med alle fasiliteter du trenger

2026-10-27 • via Nuitee
H
Hana • couple • cz
8
Pros:

Skvělá snídaně!

2026-10-27 • via Nuitee
B
Bartlomiej • extended_group • pl
10
2026-10-27 • via Nuitee
D
David • solo_traveller • de
10
Pros:

מנהל המשמרת עזר מאוד במציאת חדר שקט ומתאים לשהייה של 4 ימים. תודה לך

2026-10-26 • via Nuitee
M
Maria de Lourdes • couple • br
7
Bom, mas precisa de manutenção
Pros:

O hotel é bem localizado, os funcionários gentis e educados, café da manhã (pago), muito farto. A cama também é confortável

Cons:

Já me hospedei na rede em outras cidades e comparando, esse de Berlim está precisando de manutenção. Elevador quebrado, instalações antigas e limpeza a desejar

2026-10-26 • via Nuitee
P
Pinar • couple • tr
10
Another comfortable stay at the heart of Berlin
Pros:

Location, service, staff

Cons:

No dislikes

2026-10-26 • via Nuitee
A
Adam • family_with_children • pl
6
Great hotel... 10 years ago
Pros:

Location, breakfast

Cons:

Mold and dirt in the bathroom, towels with holes, disintegrated floor panels, very loud ventilation

2026-10-26 • via Nuitee
H
Hock • couple • nl
9
Pros:

Fijn hotel, mooie kamer. Centraal in Berlijn. Mooi ontvangst op de kamer.

Cons:

.

2026-10-26 • via Nuitee
P
Peter • couple • de
8
Pros:

Zentrale Lage. Schöne Zimmer

Cons:

Schwarzer schimmel in den Fugen im Bad

2026-10-25 • via Nuitee
N
Nilly • couple • bg
10
Pros:

Clean, new and close to the station

Cons:

Some rooms can hear the train. It didn't bother us

2026-10-25 • via Nuitee