Hyatt House San Ramon

Hotels
•
Hyatt House
8.8 (522 reviews)
2323 San Ramon Valley , San Ramon , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Clean and comfortable rooms
Great breakfast options
Cons:
Rooms need updating
Parking charges
Missing some breakfast items

Categories

Cleanliness
8.83
The hotel was clean and updated.
Service
9.1
Excellent staff, warm and welcoming.
Location
9.04
Great location for freeway access and nearby amenities.
Room Quality
8.29
Rooms are dated and in need of a makeover.
Amenities
8.62
Kitchen facilities in the room were appreciated.
Value for Money
8.88
Good value for the price, especially with breakfast included.
Food and Beverage
8.73
Breakfast had a good variety, though some items were missing.
Overall Experience
8.9
Exceeded expectations for family gatherings and business stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:26

Property Description

Luxurious Amenities
Experience ultimate relaxation with our hot tub and fitness center. Unwind by our year-round outdoor pool or enjoy a BBQ at our designated area.

Modern Accommodations
Indulge in comfort with our updated rooms featuring flat-screen TVs and air conditioning. Each suite comes with a fully equipped kitchen for your convenience.

Convenient Location
Located in San Ramon, our hotel offers easy access to San Francisco, San Jose, and Berkeley. With free WiFi throughout the property and a 24-hour front desk, your stay will be seamless.

Book your stay at Hyatt House San Ramon for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 522 reviews
Cleanliness: 8.83
Service: 9.1
Location: 9.04
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.88
Food and Beverage: 8.73
Overall Experience: 8.9
S
Sofia • solo_traveller • us
1
Filthy. Unclean. Disgusting.
Pros:

Nothing.

Cons:

Absolutely filthy and completely unacceptable, especially for the price. The carpet was beyond disgusting — genuinely, the pavement outside looked cleaner. Hotels should have hard, easily cleaned flooring rather than old carpet in this condition. This carpet needs to be ripped out entirely.

The bedding did not appear freshly changed as the sheetswere badly wrinkled, with visible marks on the pillowcase.

The lamp had a thick layer of dust and even a cobweb.
I ended up sleeping on towels because I did not trust the cleanliness of the bedding.

The coffee facilities were dated, the coffee was tasteless, and the included breakfast looked so unappealing I wouldn't eat it.
Even the snacks sold in the little shop tasted stale. There was nowhere comfortable to sit and have a coffee or drink later in the day.

There was genuinely nothing I could recommend about this hotel. The photos speak for themselves.

2026-09-19 • via Nuitee
G
gabriela • couple • at
8
Wunderbar
Pros:

Sehr gute Lage. Mitarbeiterin beim checkin total nett und professionell.
Bett sehr gut, Frühstück und Pool ebenso. Bad top!

Cons:

Zimmer könnten etwas größer sein, wenn man zu zweit mit Koffern reist wird es knapp.

2026-09-14 • via Nuitee
S
Samuel • family_with_children • us
6
Came in around 1am everything was pretty convenient
Pros:

The size of the bed and the addition of the kitchen and utensils that were supplied

Cons:

Furniture need to be anchored down like dressers otherwise it may fall on a child and some baby proofing for parents coming to stay to not worry about

2026-09-08 • via Nuitee
M
Moretti • solo_traveller • us
9
2026-09-08 • via Nuitee
L
LaDawn • solo_traveller • us
8
Pros:

Good location, very clean.

Cons:

Pet price too high

2026-09-04 • via Nuitee
V
Vishnu • family_with_children • sg
8
2026-08-31 • via Nuitee
K
Kathleen • solo_traveller • us
9
2026-08-20 • via Nuitee
M
Marina • couple • us
10
2026-08-16 • via Nuitee
M
Marina • family_with_children • us
10
2026-08-16 • via Nuitee
A
Angelica • solo_traveller • us
7
Convenient location and good breakfast.
Pros:

Location and breakfast was included.

Cons:

A bit aged in hallways and windows.

2026-08-15 • via Nuitee
C
Charles • solo_traveller • us
10
Great value, would go again for sure.
Pros:

Food was incredible, staff was friendly and helpful, I really appreciated the EV charger!

Cons:

Old magnetized keys - ugh, get rid of those - they fail constantly.

2026-08-12 • via Nuitee
R
Ramona • couple • us
10
The Best Hyatt I ever stay at, I give it beyond 5 plus
Pros:

Clean, staff wonderful, breakfast was delicious, and location the best near everything.

Cons:

Nothing, everything and everyone were excellent.

2026-08-12 • via Nuitee
G
Guilherme • solo_traveller • br
8
Pros:

The room was comfortable and clean. Very good breakfast.

Cons:

Wi-fi connection failed multiple times, which was a problem for a business trip.

2026-08-09 • via Nuitee
S
Sylvia • couple • us
10
2026-08-07 • via Nuitee
B
Brandon • solo_traveller • us
10
my stay was fine I NEED MY RECEIPT!!!!
Pros:

Everything but Booking.coms service

Cons:

Booking.com inability to provide me with a receipt

2026-08-04 • via Nuitee
A
arlenef558 • NONE • San Ramon, Tri-Valley, California
10
Lovely place to stay with great breakfast & staff!
Pros:

I like to stay at the Hyatt House in San Ramon every time I travel there for business. The hotel property and staff are excellent and the full breakfast spread every morning is a delicious and great way to start the day! The location is so easy and accessible to so many great surrounding places to see & enjoy the San Ramon area.
I would definitely recommend to everyone whether your stay is for business, family, or special celebrations!

2026-08-03 • via Tripadvisor
T
Tatiana • family_with_children • us
7
Comfortable
Pros:

desayuno bien. Habitacion bien pero con sillon cama, es muy pequena para moverse.

Cons:

el bano no estaba updated creo y es tan pequeno, que para familias no lo recomendaria. me preguntaron que me traia a san ramon, pero.... yo estaba dejando mi casa en san ramon y necesitaba donde quedarme hasta el dia del vuelo. es un detalle pero......

2026-08-03 • via Nuitee
S
Sarbendu • solo_traveller • us
10
2026-08-03 • via Nuitee
S
s7rq • Business • Lodi, California
10
Clean, Comfortable, and Good Location
Pros:

I travel to San Ramon for business meeting 4 to 5 times per year. Hyatt House is my personal choice to stay for the friendly staff, cleanliness of the hotel and the comfortable room. During this recent stay (July 2026), the elevators were out and they did try to accommodate me to the first floor, as I had a 4th floor request. I politely declined as I knew taking the stairs is something I needed.

I recommend Hyatt House to family and friends and other business clientele as well. The location is located near many restaurants and close to downtown.

2026-08-01 • via Tripadvisor
D
D5595STandreac • NONE
10
Thank you, Hyatt House San Ramon!
Pros:

Hyatt House in San Ramon made for a wonderful mini getaway. I booked a stay for my birthday just to get away and get some good rest, and I was able to do just that! The room and bed were incredibly comfortable; the pool and jacuzzi were nice and clean; staff was friendly and helpful--it was everything I could have hoped for. The property is clean and quiet, too!

2026-07-24 • via Tripadvisor