Hilton Garden Inn Manchester Emirates Old Trafford

Hotels
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Hilton Garden Inn
Talbot Road , Manchester , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location for sports events
Helpful staff in specific situations
Cons:
Dirty rooms
Rude bar staff
Slow service at check-in

Categories

Cleanliness
7.45
Multiple mentions of dirty rooms and stains indicate poor cleanliness.
Service
8.92
Service was generally poor, especially from bar staff, but some positive interactions reported.
Location
10
Great location near the stadium and local sports venues.
Room Quality
8.41
Room quality was criticized for being dirty and having availability issues.
Amenities
9.44
Sporting amenities mentioned positively, but issues with the bar experience.
Value for Money
9.4
Some reviews indicate expectations for better value given the hotel’s issues.
Food and Beverage
8.95
Food quality received mixed reviews; service affected the experience negatively.
Overall Experience
9.45
Overall experience reflected mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 10:36

Property Description

Luxurious Accommodation
Experience comfort and convenience in our 150 modern bedrooms, each equipped with free Wi-Fi, satellite TV, and a work desk. Most rooms offer a private balcony with stunning views of the cricket pitch.

Dining Excellence
Start your day with a delicious breakfast at the Garden Grille restaurant, offering a variety of hot and cold options. Unwind at the Garden Grille Bar with evening snacks and a selection of beverages.

Prime Location and Amenities
Located at Emirates Old Trafford Cricket Ground, our hotel is near major attractions like Old Trafford Football Stadium. Enjoy easy access to Manchester city centre and complimentary on-site parking.

Book now for an unforgettable stay at Hilton Garden Inn Manchester Emirates Old Trafford!

Important information:

All bookings for international cricket and concerts where pitch view rooms are booked will include two tickets to the event.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAN

Location

Guest Reviews

Cleanliness: 7.45
Service: 8.92
Location: 10
Room Quality: 8.41
Amenities: 9.44
Value for Money: 9.4
Food and Beverage: 8.95
Overall Experience: 9.45
G
Gladys • couple • gb
10
Pros:

The ambience, staff and food

Cons:

N/A

2026-10-14 • via Nuitee
B
Briony • couple • gb
9
Excellent reception staff
Pros:

The reception staff were excellent.

Cons:

The parking info sent in advance is incomplete. I emailed via email and booking.com specifically asking if i could stay beyond check out time. Both replies just reiterated that parking was £10 a night.
In short, it isn't £10 a night. It's £10 until midday, at which point - I think - you need to move your car, which is a pain if you are not leaving Manchester until later that day.
I'm deaf so lots of confusion could have been avoided if either full parking info can be sent as standard or if customer emails can be responded to by answering the customer's actual question. Not just copying and pasting unclear parking info.
Anyway the reception staff were exceptionally good. A customer service masterclass for my teenage daughter who is used to Londoners.

2026-10-14 • via Nuitee
P
Paul • couple • ie
9
Pros:

Lovely hotel

Cons:

Nothing

2026-10-13 • via Nuitee
R
Rachel • couple • gb
10
2026-10-13 • via Nuitee
R
Robert • family_with_children • za
10
2026-10-13 • via Nuitee
I
Ina Shoshorova • solo_traveller • bg
10
2026-10-12 • via Nuitee
K
Karl • solo_traveller • gb
9
Pros:

Gentleman on Reception was exceptional I wasn't feeling well and he went out of his way to help. His name was Mostaffa.

Cons:

The key card for the door played up but Mostaffa sorted it out.

2026-10-12 • via Nuitee
K
Kay • family_with_children • gb
10
2026-10-12 • via Nuitee
P
Paul • couple • gb
8
2026-10-12 • via Nuitee
S
Shannon • solo_traveller • gb
10
Pros:

Hotel and room was very clean and tidy, staff were very welcoming. Nice quiet hotel in an ideal location, will definitely use this hotel as my go to when coming to Manchester.

2026-10-12 • via Nuitee
O
Odene • extended_group • za
10
Fantastic Friendly value for Money accomodation
Pros:

We arrived quite late on the evening of 7 October, and the staff member who checked us in was incredibly friendly, welcoming, and helpful. It was such a refreshing experience, especially at that hour, as we’ve often found that late-night check-ins at other hotels can feel a little less welcoming. The warm hospitality really stood out and made a great first impression.

Cons:

There was nothing that we did not like.

2026-10-12 • via Nuitee
M
Melvyn • couple • gb
10
2026-10-11 • via Nuitee
E
Eugene • couple • gb
10
2026-10-11 • via Nuitee
M
Melvyn • couple • gb
10
2026-10-11 • via Nuitee
A
amit • solo_traveller • il
9
מהנה מאד ולא בפעם הראשונה
Pros:

הקירבה לאולד טראפורד הייתה חשובה
החדר מד נוח
ערוצי הספורט בונוס נחמד מאד

Cons:

כלום

2026-10-11 • via Nuitee
S
Stacey • family_with_children • gb
10
Pros:

Room was a great size with balcony looking onto the cricket pitch. Food at the hotel was excellent. Staff very polite and friendly. location was great

2026-10-11 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

Breakfast was loverly lots of choice and for a vegan.

2026-10-10 • via Nuitee
J
JACQUI • solo_traveller • gb
8
2026-10-10 • via Nuitee
S
Sarah • family_with_children • gb
10
2026-10-10 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Great place to stay in Manchester

Cons:

Nothing

2026-10-10 • via Nuitee