Holiday Inn & Suites Ottawa Kanata by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (476 reviews)
101 Kanata Avenue , Ottawa , CA
+1 613-271-3057

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Very helpful and friendly staff (front desk praised)
Good on-site restaurant and breakfast
Convenient central location and free parking
Pet-friendly, repeat-guest loyalty
Cons:
Some rooms dusty or cold/damp on arrival
Mattresses too soft and sofa beds uncomfortable
Aging/dirty-looking lobby and broken ice machines
Limited breakfast options for some dietary needs
Perceived as pricey / lower value for money

Categories

Cleanliness
8.6
Mostly positive: many guests report very clean rooms and quick housekeeping, though a few mention dusty rooms on arrival and an older/dirty-looking lobby.
Service
9.5
Very strong: numerous comments praise front-desk staff (named staff praised), housekeeping and overall helpful, friendly service, with repeat guests highlighting exceptional hospitality.
Location
9.2
Excellent: repeatedly noted as centrally located, adjacent to stores/restaurants and close to the Canadian Tire Centre; free on-site parking is appreciated.
Room Quality
8.2
Generally comfortable rooms and bedding, but several guests mention issues: mattresses perceived as too soft, uncomfortable sofa beds, and some rooms arriving cold/damp.
Amenities
8.6
Good basic amenities: on-site restaurant and parking praised and pet-friendly touches noted; some negatives like broken ice machines and an aging lobby area.
Value for Money
7.5
Mixed to negative: a number of guests find the price high (one cited an expensive weekend rate), lowering perceived value despite good service and location.
Food and Beverage
9
Strong overall: restaurant and breakfast receive frequent praise for quality and service, though some note limited breakfast options for non-egg eaters.
Overall Experience
9
Positive overall stay experience with many repeat guests and frequent compliments to staff and comfort, tempered by occasional room/amenity issues and perceived high price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just 20 minutes from Ottawa city centre with easy access to Highway 417, Holiday Inn & Suites Ottawa Kanata offers a prime location for both leisure and business travelers.

Modern Amenities
Guests can enjoy rooms and suites equipped with alarm clocks with MP3 connectivity and 32-inch flat-screen TVs, ensuring a comfortable and entertaining stay.

Dining Options and Nearby Attractions
Graffiti's Restaurant serves delicious meals for breakfast and dinner, with the convenience of room service. Additionally, popular attractions like Bell Sensplex, Tanger Outlet Mall, and the Canadian Tire Centre are all just a short drive away.

Book your stay at Holiday Inn & Suites Ottawa Kanata for a convenient and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 476 reviews
Cleanliness: 8.6
Service: 9.5
Location: 9.2
Room Quality: 8.2
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 9
D
daniel • solo_traveller • gb
9
2026-10-26 • via Nuitee
E
Elisabeth • family_with_children • at
8
Pros:

Zimmer sehr sauber und von der Ausstattung in Ordnung. Restaurant im Hotel mit gutem Frühstück und a la carte Essen.

2026-10-25 • via Nuitee
P
Peter • couple • ca
9
Pros:

clean, and good restaurant

2026-10-24 • via Nuitee
S
Sharon • couple • gb
8
Excellent staff including housekeeping. Everyone did their best to make us comfortable
Pros:

The room was very comfy.

Cons:

The room was dusty and cold when we checked in.

2026-10-22 • via Nuitee
H
Hari • extended_group • ca
10
2026-10-22 • via Nuitee
H
Hartger Jan Willem • couple • ca
6
Convenient to our needs
Pros:

Room and breakfast

Cons:

Mattresses are too soft.

2026-10-13 • via Nuitee
R
rong • family_with_children • ca
7
一般
Pros:

停车方便

Cons:

餐饮早餐服务

2026-10-12 • via Nuitee
H
Hao • solo_traveller • ca
7
2026-10-11 • via Nuitee
B
Boboye • solo_traveller • ca
9
Loved it and staff were very helpful
Pros:

Clean and quiet and centrally located
Was here for an event and booked the hotel to stay the catering was great

Cons:

Pricey

2026-10-08 • via Nuitee
N
NICOLAS • solo_traveller • fr
8
2026-10-07 • via Nuitee
K
Kirk • solo_traveller • ca
10
Pros:

Comfortable and clean

2026-09-19 • via Nuitee
D
Drouin • solo_traveller • ca
10
Très agréable comme séjour. Excellente nuit de sommeil
Pros:

Confort et le personnel

2026-09-16 • via Nuitee
N
nmili • couple • ca
10
2026-09-11 • via Nuitee
T
Tamatha • couple • ca
10
2026-09-09 • via Nuitee
A
angeline • family_with_children • ca
10
2026-09-08 • via Nuitee
L
LOUIS-PHILIPPE • solo_traveller • ca
10
2026-09-08 • via Nuitee
C
Chery • couple • ca
10
Very good
2026-09-08 • via Nuitee
C
Courtney • couple • ca
10
2026-09-06 • via Nuitee
H
Huy Hoang • couple • vn
1
2026-09-06 • via Nuitee
R
Richard • solo_traveller • gh
8
Pros:

comfortable bedding and clean rooms

Cons:

limited options for breakfast

2026-09-05 • via Nuitee