Holiday Inn & Suites Ottawa Kanata by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (599 reviews)
101 Kanata Avenue , Ottawa , ca

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Pet-friendly
Cons:
Limited pillow options
Small swimming pool
Unfriendly concierge staff

Categories

Cleanliness
8.63
The hotel was noted for clean rooms, making it a welcoming environment.
Service
9.1
Staff were frequently described as friendly and helpful, going above and beyond to assist guests.
Location
8.64
The hotel is well-placed near restaurants and shopping, enhancing the overall convenience for guests.
Room Quality
8.59
The rooms were mostly described as comfortable and well-appointed by the guests.
Amenities
8.62
Good breakfast and pet-friendly services noted, though some minor limitations in pool size.
Value for Money
8.58
Guests generally felt they received good value for their stay.
Food and Beverage
8.63
The restaurant was praised for the quality of food and service.
Overall Experience
8.8
Guests frequently stated they would recommend or stay again, indicating a strong positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Convenient Location
Located just 20 minutes from Ottawa city centre with easy access to Highway 417, Holiday Inn & Suites Ottawa Kanata offers a prime location for both leisure and business travelers.

Modern Amenities
Guests can enjoy rooms and suites equipped with alarm clocks with MP3 connectivity and 32-inch flat-screen TVs, ensuring a comfortable and entertaining stay.

Dining Options and Nearby Attractions
Graffiti's Restaurant serves delicious meals for breakfast and dinner, with the convenience of room service. Additionally, popular attractions like Bell Sensplex, Tanger Outlet Mall, and the Canadian Tire Centre are all just a short drive away.

Book your stay at Holiday Inn & Suites Ottawa Kanata for a convenient and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 599 reviews
Cleanliness: 8.63
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
R
Rujeshana • family_with_children • ca
10
2026-05-19 • via Nuitee
R
Ryan • couple • ca
5
Pros:

Easy to find

Cons:

The insaine price hike compared to other nights….

2026-05-18 • via Nuitee
C
Craig • solo_traveller • gb
10
Thank you to the friendly staff. Great hospitality
Pros:

Clean and convenient

Cons:

Nothing

2026-05-14 • via Nuitee
M
Malia • family_with_children • ca
10
2026-05-12 • via Nuitee
K
Koik • family_with_children • ca
8
2026-05-10 • via Nuitee
E
Erin • solo_traveller • ca
10
2026-05-09 • via Nuitee
A
andy • couple • ca
8
Very expensive
Pros:

Nice room

Cons:

No breakfast for the price paid which we didn't know at booking. Just assumed there's a breakfast. Our mistake

2026-05-04 • via Nuitee
J
Johnn • couple • ca
9
Pros:

room was great. Bit disappointed when we were told we had to pay for breakfast. Was able to sort that out as the/your website said all rooms got free breakfast. Great breakfast but had to pay for our coffees!!

2026-04-29 • via Nuitee
A
Anthony • solo_traveller • ca
9
Enjoyable and relaxing
Pros:

Very clean, modern rooms

2026-04-23 • via Nuitee
D
david • couple • ca
9
Close to movie theatre and outlets
Pros:

Close to the outlets

Cons:

Nothing

2026-04-22 • via Nuitee
B
Billy • couple • ca
7
2026-04-15 • via Nuitee
A
Abdoul Rahman • family_with_children • ca
5
Horrible sofa bed, bad breakfast
Pros:

Ok location and decent room

Cons:

Sofa bed not comfortable at all
Be careful the breakfast is in a restaurant and there is only few choices. Its not a buffet so it is hard with kids. Not recommended

2026-04-04 • via Nuitee
M
Matt • couple • ca
10
Very good
Pros:

The restaurant and bar downstairs

Cons:

Nothing

2026-04-02 • via Nuitee
W
Wei • extended_group • ca
10
2026-03-31 • via Nuitee
R
Ruslan • family_with_children • ca
10
Хорошее место расположения, ресторан с приятным персоналом.
Pros:

Очень чисто .

2026-03-29 • via Nuitee
W
Willis • couple • ca
8
Good/ will go back
Pros:

Should be a continental breakfast included in the price of the room

Cons:

It was ok

2026-03-28 • via Nuitee
D
Dave • couple • ca
9
Awesome stay
Pros:

Clean and close to great shopping

Cons:

Nothing

2026-03-26 • via Nuitee
H
Heather • family_with_children • ca
8
2026-03-24 • via Nuitee
C
Chris • couple • ca
10
2026-03-21 • via Nuitee
K
Katie • family_with_children • ca
8
Pleasant stay overall.
Pros:

Location was great, walking distance to Kanata Town Center. The reception was nice, even though the pool was out of service, we were offered a complimentary breakfast and also a voucher for the wave pool across the highway.

Cons:

Unfortunately the pool was out of service, which our kids were looking forward to.

2026-03-21 • via Nuitee