Holiday Inn & Suites Ottawa Kanata by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.7 (615 reviews)
101 Kanata Avenue , Ottawa , ca
+16132713057

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Pet-friendly
Cons:
Limited pillow options
Small swimming pool
Unfriendly concierge staff

Categories

Cleanliness
8.63
The hotel was noted for clean rooms, making it a welcoming environment.
Service
9.1
Staff were frequently described as friendly and helpful, going above and beyond to assist guests.
Location
8.64
The hotel is well-placed near restaurants and shopping, enhancing the overall convenience for guests.
Room Quality
8.59
The rooms were mostly described as comfortable and well-appointed by the guests.
Amenities
8.62
Good breakfast and pet-friendly services noted, though some minor limitations in pool size.
Value for Money
8.58
Guests generally felt they received good value for their stay.
Food and Beverage
8.63
The restaurant was praised for the quality of food and service.
Overall Experience
8.8
Guests frequently stated they would recommend or stay again, indicating a strong positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Convenient Location
Located just 20 minutes from Ottawa city centre with easy access to Highway 417, Holiday Inn & Suites Ottawa Kanata offers a prime location for both leisure and business travelers.

Modern Amenities
Guests can enjoy rooms and suites equipped with alarm clocks with MP3 connectivity and 32-inch flat-screen TVs, ensuring a comfortable and entertaining stay.

Dining Options and Nearby Attractions
Graffiti's Restaurant serves delicious meals for breakfast and dinner, with the convenience of room service. Additionally, popular attractions like Bell Sensplex, Tanger Outlet Mall, and the Canadian Tire Centre are all just a short drive away.

Book your stay at Holiday Inn & Suites Ottawa Kanata for a convenient and enjoyable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 615 reviews
Cleanliness: 8.63
Service: 9.1
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
L
Li • extended_group • ca
1
Never stay here again.
Cons:

I ordered a room with two beds, but even I was at front desk, they didn't mention a word that the room had only one bed. How can I share a bed with my boss? At last, I passed night in a folding bed. The administration is manipulating their guests.

2026-07-03 • via Nuitee
L
Lan • couple • ca
10
2026-07-03 • via Nuitee
A
A.T. • solo_traveller • nl
8
2026-06-27 • via Nuitee
E
Edward • family_with_children • us
8
Great location. Friendly staff and clean rooms.
Pros:

Quiet room. Clean. Friendly staff.

Cons:

Not much parking available if you don't get there early; a lot of people in trucks taking up 2-3 spaces.

2026-06-27 • via Nuitee
C
Coulson • couple • ca
8
2026-06-25 • via Nuitee
J
Jean • solo_traveller • ca
10
2026-06-22 • via Nuitee
S
shilaber2015 • couple • il
9
Pros:

Very good location, near shops, cafes.

Cons:

No buffet breakfast.

2026-06-22 • via Nuitee
P
Paige • extended_group • ca
10
2026-06-22 • via Nuitee
T
Tristan • solo_traveller • ca
7
Cons:

breakfast not included. wasn't expecting that. marketing could be a lot clearer given the price point.

2026-06-19 • via Nuitee
K
Karolann • family_with_children • ca
10
Pros:

One of the best hotel my family and I have stayed at. Super kids friendly. The staff at the front desk were amazing. We will definitely be going back.

2026-06-14 • via Nuitee
P
paiget740 • Couples
10
Amazing
Pros:

Perfect location, amazing hotel, service and staff.!!!!

2026-06-09 • via Tripadvisor
M
Martin • solo_traveller • fr
8
Cons:

Pas de buffet au petit déjeuner, personnel insuffisant, horaire d'ouverture trop tardif

2026-06-04 • via Nuitee
G
Gilles Geerts • solo_traveller • be
9
2026-06-04 • via Nuitee
A
Anderson • couple • ca
10
2026-06-04 • via Nuitee
K
Kassandra • family_with_children • ca
8
2026-06-01 • via Nuitee
E
Emelie • family_with_children • ca
10
Pros:

No carpet, divided space for bedroom and living area, keurig in the room

Cons:

Pool water too cold

2026-05-26 • via Nuitee
D
Dorsa • extended_group • ca
8
2026-05-25 • via Nuitee
D
Daniela • extended_group • ca
10
Pros:

Cleanliness and very close to things

2026-05-25 • via Nuitee
B
bobbT3782QL • Couples
10
Excellent stay at Holiday Inn & Suites Kanata
Pros:

What did we like about our recent stay?

Everything! Starting and finishing with Paul (Front Desk/Office), everything possible to make our stay special for us was done -- even in ways we had not thought of. Paul displayed exceptional professionalism, friendliness, and understanding of human nature, which he used effectively to enhance our enjoyment of our stay and to further benefit the reputation of this hotel. David and Jack, also at the Front Desk, also were very helpful and professional, as was Gina (Housekeeping).

2026-05-24 • via Tripadvisor
B
Bell • solo_traveller • ca
10
2026-05-24 • via Nuitee