Hilton Garden Inn Columbus Airport

Hotels
•
Hilton Garden Inn
7.8 (481 reviews)
4265 Sawyer Road , Columbus , US

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
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Review Highlights

Pros:
Quiet
Good airport location and free 24-hour shuttle
Convenient for short/overnight stays and rental car center
Pool available
Cons:
Breakfast not included / charged (complaints about $16 per plate)
Extra fees for services; perceived poor value
Cleanliness issues (unclean bedspread, hotel felt worn)
Room maintenance problems (broken door, AC issues, humming noise)
Limited/slow restaurant service
Pool is very small
Staff sometimes lackluster or unhelpful (shuttle delays/confusion)

Categories

Cleanliness
7
Multiple reviewers noted cleanliness problems (unclean bedspread, overall worn appearance); some rooms felt not well maintained though issues were not universal.
Service
8.5
Service is mixed: the hotel provides a useful 24-hour airport shuttle, but staff were described as lackluster or slow on several occasions (confusion about shuttle timing, inattentive overnight clerk).
Location
9.5
Consistently praised for immediate proximity to the airport, free 24-hour shuttle and convenient access to the rental car center.
Room Quality
7
Guests reported maintenance issues (half-broken door, AC not working well, low water pressure, constant humming noise) though rooms remained functional for short stays.
Amenities
8
Amenities include a pool and shuttle; pool was enjoyed by some but described as very small. Restaurant/service offerings are limited.
Value for Money
7
Several guests complained about extra charges (notably paid breakfast and fees for services) and perceived high cost given the hotel's worn condition; convenience to the airport partially offsets this.
Food and Beverage
7
Breakfast is not included and was described as costly ($16/plate); restaurant staff and service were called limited and slow by some guests.
Overall Experience
8.4
Overall mixed-to-positive for short airport stays due to location and shuttle, but the property falls below expected Hilton standards for cleanliness, room maintenance and food/service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:01

Property Description

Convenient Location in Airport Complex
Situated in the Port Columbus International Airport complex and seconds from the main terminals, the Hilton Garden Inn Columbus Airport offers easy access for travelers.

Comfortable Accommodation with Free Amenities
Guests can enjoy spacious rooms with microwaves and refrigerators, free high-speed internet, a modern fitness center, and on-site dining options at no extra cost.

Proximity to Major Highways and Attractions
With quick access to motorways I-270 and I-670, guests can explore nearby attractions like Columbus city center and the Convention Center effortlessly.

Book your stay at Hilton Garden Inn Columbus Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised that parking is only available to registered guests during their stay. Onsite long-term parking is not available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 481 reviews
Cleanliness: 7
Service: 8.5
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 7
Food and Beverage: 7
Overall Experience: 8.4
T
Tony • couple • us
8
2026-09-19 • via Nuitee
D
Diane • couple • nz
7
Good room close to airport
Pros:

Good size room and comfy beds

Cons:

Connecting door to room next door allowed a lot of noise to come thru from that room and the guests were up all night with TV going. Air con fan was too strong on low setting

2026-09-15 • via Nuitee
A
Anna • solo_traveller • us
5
Pros:

The closeness to the airport, the cleanliness of the room

Cons:

There was a tile broken on the bathroom, was difficult to get into the room madebit difficult for me to want to leave the room

2026-09-14 • via Nuitee
G
Guentter • couple • us
10
We had a wonderful stay, the hotel staff were very friendly and hospitable 🩷
Pros:

It was very clean and the staff!

Cons:

We liked everything.

2026-09-06 • via Nuitee
K
Kenneth • couple • us
5
Acceptable
Pros:

Convenient to the airport

Cons:

Someone in the room next to ours was having a heated and very concerning argument or fight. We were trying to get a good night’s sleep prior to an early morning flight the next day. The front desk attendant, the only person on duty, banged on their door and told them to be quiet. Gradually the anger revived with the sound of furniture being banged around. Very unsettling.

2026-09-01 • via Nuitee
E
E • solo_traveller • us
3
I won't stay there again without significant improvements.
Pros:

Staff was very friendly.

Cons:

No cold water from sink. Outdated loose carpet throughout. No ice machine. I had to get ice from front desk. Messaging not able to retrieve from room phone. Cable TV cut in and out constantly. No free breakfast for the price I paid. Digital room key not available at 6pm. Watched and listened to countless jets taking off. No stationary.

2026-08-31 • via Nuitee
B
Barbara • solo_traveller • us
10
I would stay there again and recommend it to everyone.
Pros:

Staff was very helpful and friendly. Bed was very comfortable.

2026-08-29 • via Nuitee
S
Shawn • solo_traveller • us
1
2026-08-27 • via Nuitee
M
Marymir • solo_traveller • us
10
2026-08-22 • via Nuitee
R
Richard • couple • us
9
2026-08-12 • via Nuitee
R
Richard • couple • us
9
2026-08-12 • via Nuitee
L
Leonard • solo_traveller • us
8
Pros:

Convient location to airport. Clean room and lobby area. Restaurant not as advertised. Many of the menu items were not available for Sunday dinner or Monday breakfast.

Cons:

Restaurant menu nit as advertised. Service was poor.

2026-08-11 • via Nuitee
L
Leslie • couple • us
7
2026-08-04 • via Nuitee
A
Ashley • solo_traveller • us
10
Pros:

It was Quiet,clean

Cons:

Charging for breakfast 16 dollars a plate I have a family of 4, could of been nice too wake up too breakfast included

2026-08-03 • via Nuitee
C
CHRISTINE • solo_traveller • us
3
I stayed in the Hilton Garden because I had no choice. In the future, I will avoid Hilton Garden.
Pros:

Proximity to the airport.

Cons:

1. Cost. The guest has little choice of lodging this close to the airport, and Hilton is taking advantage of their near-monopoly to milk the guest for every penny.
2. Cost of services. Every additional service, most of which would be free in other hotels, has a fee associated with it.
3. Sterility. The hotel has no real personality. It is a sterile, corporate entity designed to look good in advertising materials.
4. Low quality. Notwithstanding the pretense of "luxury", this is a pretty basic business-class hotel: cinder block, vinyl, polyester, and plastic plants.

2026-08-03 • via Nuitee
S
Steve • solo_traveller • us
8
2026-08-03 • via Nuitee
S
Stokes • solo_traveller • us
10
Pros:

The room was very nice. BREAKFAST NEEDS TO BE INCLUDED THOUGH. ENJOYED THE POOL AS WELL.

Cons:

I needed free breakfast

2026-07-21 • via Nuitee
T
Tiumezgi • family_with_children • us
9
2026-07-21 • via Nuitee
K
KANWALJIT • extended_group • us
4
quite disappointing specifically for the brand name , would not like to visit the property again.
Cons:

The cleanliness could have been better, the room door was half broken, there was a constant hummimg noice a sif some latch was not closed.

2026-07-16 • via Nuitee
M
Mario • couple • us
9
Pros:

na

Cons:

Restaurant staff limited. Slow service

2026-07-10 • via Nuitee