Fairfield Inn & Suites by Marriott Ottawa Kanata

Hotels
•
Fairfield Inn
8.5 (642 reviews)
578 Terry Fox Drive , Ottawa , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Cons:
Breakfast quality
Minor cleanliness complaints

Categories

Cleanliness
8.14
Guests noted the rooms and common areas were clean, but some minor complaints were raised.
Service
9.11
Staff were frequently described as friendly and helpful, contributing positively to the overall experience.
Location
9.15
Conveniently located near attractions and restaurants, appreciated by several guests.
Room Quality
8.6
Rooms were noted as clean and comfortable, with some complaints about room amenities.
Amenities
8.13
Basic amenities were met, but some specific offerings like breakfast options disappointed some guests.
Value for Money
8.59
General perception of value is satisfactory, though some were looking for lower prices.
Food and Beverage
7.64
Breakfast offerings were seen as underwhelming, impacting the overall food experience.
Overall Experience
8.61
Despite minor complaints, guests enjoyed their stay and would return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:02

Property Description

Complimentary Daily Breakfast: Start your day right with a delicious breakfast on us at Fairfield Inn & Suites by Marriott Ottawa Kanata.

Modern Amenities: Stay connected with free WiFi, take a dip in our indoor pool, or break a sweat in our fitness centre during your stay.

Convenient Location: Explore Ottawa with ease - we're just a short drive away from Canadian Tire Centre, Rideau Canal, Byward Market, and Ottawa International Airport.

Book your stay now at Fairfield Inn & Suites by Marriott Ottawa Kanata for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 642 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 7.64
Overall Experience: 8.61
O
oladogba • solo_traveller • ca
8
2026-05-22 • via Nuitee
M
Mavis • extended_group • ca
10
2026-05-21 • via Nuitee
J
Jacques • solo_traveller • ca
9
Pros:

Emplacement idéal accès rapide au Queensway

2026-05-19 • via Nuitee
D
Divyam • family_with_children • ca
10
Friendly, clean and helpful staff members.
Pros:

From check in to check out, staff helped a lot and were very friendly they explained everything

Cons:

There was some chaos during breakfast, but I believe it was due to long weekend rush but the hotel team were working very hard.

2026-05-19 • via Nuitee
S
Sumit • solo_traveller • ca
9
2026-05-19 • via Nuitee
D
Daniel • couple • ca
8
Quite good but too expensive
Pros:

Location great. Breakfast room chaotic too busy
Front desk very nice.

2026-05-19 • via Nuitee
S
Sihem • family_with_children • ca
2
Pros:

J’ai aimé l’emplacement

Cons:

Piscine très froide , petit déjeuner très limité, nourriture non disponible, une seule employée qui courrait partout ! L’hygiène reste à désirer ! Très dommage le prix est assez haut pour ce que j’ai eu !

2026-05-18 • via Nuitee
R
Ruchika • solo_traveller • ca
2
Horrible, lots of improvement scope in breakfast , tea and rooms
Pros:

Nothing, it’s a small facility with a very small suite. We booked for four people and could hardly sleep

Cons:

The rooms are small , the breakfast was sub standard, the eating area was all wet and my daughter even fell down during breakfast because it was so wet, the breakfast area was exceptionally small and half of the food was finished by the time we reached . There was no yoghurt, eggs or fruits when we reached for breakfast. The tables in the breakfast room were shaky and very uncomfortable. There were not even any body lotions in the room.

2026-05-18 • via Nuitee
A
Amida • solo_traveller • us
10
Pros:

Staff, cleanliness, its Marriott

2026-05-17 • via Nuitee
K
Kate-Lynn • solo_traveller • ca
10
Pros:

The rooms had good amount of space. Beds were comfy. The complimentary breakfast had a great selection of items.

2026-05-14 • via Nuitee
Y
Yadira • solo_traveller • ca
10
2026-05-11 • via Nuitee
A
ankit • couple • ca
10
2026-05-11 • via Nuitee
N
ndubuisi • couple • ca
10
Pros:

Cleanness

Cons:

Breakfast

2026-05-10 • via Nuitee
K
Kevin • couple • us
8
very nice staff and very clean
Pros:

The breakfast was good and the location was as well.

2026-04-30 • via Nuitee
V
Victoria • extended_group • ca
9
2026-04-27 • via Nuitee
J
Jayce • couple • ca
10
2026-04-27 • via Nuitee
B
Buchanan • extended_group • ca
10
Excellent location!!
Pros:

EXCELLENT breakfast! Great coffee!

2026-04-27 • via Nuitee
J
Julia • couple • ca
10
2026-04-27 • via Nuitee
D
Danielle • couple • ca
8
Pros:

La réceptionniste était vraiment gentille et accueillante.

Cons:

Les tables de la salle à manger devraient être lavées entre chaque client.

2026-04-25 • via Nuitee
S
Sonia • couple • ca
6
Pros:

The location was the main reason for choosing the hotel.

Check in was quick and easy, and the staff that registered us and gave us our key cards was friendly and cheerful.

The room was spacious and the temperature was perfect(not cold or hot)

Cons:

The place is not soundproof at all. We could hear every conversation that the room next to us were having during the entire stay. Same for the hallway. We were woken up several times during the night.

The shower had a few hairs in it on arrival. During our shower we came to realize that the bottle of conditioner was empty-which was inconvenient for me that needed it for my long hair.

The pool is on the small size and is best for young families. We had hoped to enjoy a swim/do a few laps but the pool is not large enough to really swim in. It is perfect for playing in. The deciding factor to choosing this hotel was the fact it had an indoor pool, so was disappointing.

2026-04-20 • via Nuitee