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Convenient Location and Modern Amenities
The New Cumberland Hotel offers a convenient location near major highways and provides guests with a range of modern amenities. From free Internet access to complimentary coffee and tea, guests can enjoy a comfortable stay with essential services at their fingertips.
Comfortable Rooms and Seasonal Outdoor Pool
All guest rooms are well-equipped with essential amenities such as coffee makers, hair dryers, and comfortable beds. Some rooms even offer additional conveniences like microwaves and refrigerators. Guests can also relax and unwind at the hotel's seasonal outdoor heated pool.
Business-Friendly Services and Nearby Attractions
For business travelers, the hotel provides a business center and access to copy and fax services. Additionally, the hotel's proximity to the Harrisburg East Mall and various attractions like Ski Roundtop and Hersheypark make it an ideal choice for both work and leisure travelers alike.
Book your stay at the New Cumberland Hotel for a seamless blend of convenience and comfort during your travels.
Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Aug 19, 2026 until Sat, May 29, 2027
A deposit may be required at the property.
Property was good
Property not bad.
It was local
It was unclean and
Unfortunately stayed during renovations so no breakfast had a smell to it but otherwise clean great comfy bed
Smell
Not too crowded lobby look open
Room size is average clean is ok
The elevator seem to be run down and smell bad when step in
The hotel look a bit old the. Ceiling from the hall way has lot of damage and spot of water
My booking include breakfast when we check in I saw the sign said there will do not have breakfast only serve coffee and cereal that make me disappoint.
When I came down for breakfast room there is no coffee only cereal and pot of milk and a bottle of apple juice . I ask front desk and the guy came out from the office told that they shut off water that they can’t make coffee? He is contractor just can’t control anything.
I think they should not shut off water if they have to do they should prepare bottle water for making hot coffee. I don’t mind they can not prepare hot food but something that they can buy from grocery store like muffin Donut or bagel and some fruit which don’t need to cook at all which I saw many hotels do this way beside the hot food they provide.
I don’t believe the hotel that has many rooms will don’t have facilities like microwave , toaster coffee maker in the breakfast room
These are my suggestion for your improvement.
Nothing
I didn’t like the hotel at all. I checked out as soon as I saw the room the place was dirty.
Staff members were good
It needs to be refreshed very worn down
000000
Everything was dirty, it smelled awful, the flooring was old, and there was absolutely no customer service. It was simply terrible.
clean
uncomfortable beds, unwelcoming staff and pool was "closed for the season" on august 22nd?
Breakfast was ok
The room 214 and 216 were not clean, the carpet was stinking, the blankets, the bed sheets, and the mattress had stains on them. The trash can had no trash bag. I asked for the bed sheets to be changed, but it was not done. I asked for trash bags, but were not provided. Overall I didn’t enjoy my stay in that hotel, I would not recommend it.
It was somewhere to sleep, and I was tired
Dilapidated. It felt like no matter how hard it was cleaned. It would still be dirty. I was surprised. I expected better from Wyndham.
The night staff was very pleasant and informative.
Everything.
I paid for WiFi, a pool, access to cable tv, a fresh breakfast. I did not get any of those things . Not to mention the hospitality was garbage. I asked for fresh sheets, assistance with the Tv, WiFi, soap for crying out loud and didn’t get any of those things .
The beds were comfortable. It would have been more comfortable if I felt comfortable sleeping under the covers, but I did not due to our friends having roaches in their rooms.
The breakfast was not your typical continental breakfast. We were told it was due to renovations, but saw no renovations being done. Free breakfast was one of the major reasons we booked this hotel. There was muffins, juice, milk etc. available, but no variety for our toddler.
We came to Harrisburg to attend Hershey Park with some friends and 2 of our friends found roaches in their respective rooms. In our room, our sink would not drain; it would take about 30 minutes to empty. Our fitted sheet also did not fit the bed, it kept popping off. The carpet was also sticky.
Lastly, our tv "did not work" we were told if it didn't work, the technician would be there to fix it the next day. We got back from the park the next day and it still wasn't fixed so I investigated it and found the streaming box was hanging out from the wall (very dangerous, especially with an 18 month old), so I had to push the box back in, unplug it and plug it back in and then it worked.
I was just extremely disappointed in the stay. I'm sorry to say, if the opportunity comes, I would not stay here again.
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