Sercotel Alcalá 611

Hotels
8.8 (5333 reviews)
Alcalá, 611 - 613 , Madrid , ES

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Nice pool area
Cons:
Ants in the bathroom
Wet stains on beds
Unpleasant location for some guests

Categories

Cleanliness
8.01
There were ants in the bathroom and huge wet stains on the beds.
Service
9.48
The staff was helpful, and they changed rooms for the guests when required.
Location
8.52
Some guests found the location too 'city like' for their taste.
Room Quality
7.97
Specific mention of moving rooms due to issues with the previous accommodation.
Amenities
9.5
Nice pool area available for guests.
Value for Money
8.96
The experience justifies the costs.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
8.98
The overall experience was satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Convenient Location
Hotel Sercotel Alcala 611 is strategically situated near the IFEMA Exhibition Centre and Canillejas Metro Station, offering easy access to both business and leisure travelers.

Modern Rooms and Amenities
The bright and air-conditioned rooms at Hotel Sercotel Madrid Alcalá 611 feature internet access, satellite TV, and private bathrooms, providing guests with comfort and convenience during their stay.

Excellent Facilities
Guests can enjoy a buffet breakfast, relax by the seasonal outdoor pool, or explore the terrace and garden areas. With room service available and private parking on-site, Hotel Sercotel Alcala 611 ensures a pleasant and hassle-free experience for all visitors.

Book your stay at Hotel Sercotel Alcala 611 now for a memorable and convenient experience in Madrid!

Important information:

Please note that the swimming pool is open from June 18th until September 18th.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 5333 reviews
Cleanliness: 8.01
Service: 9.48
Location: 8.52
Room Quality: 7.97
Amenities: 9.5
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
Çalık • couple • tr
5
Cons:

Tesisin konumu merkeze yakın değil biz son gün havalimanına yakın olalım diye bir gece kaldık . Odalar eski içinde de terlik , su ısıtıcı , ütü vs yok . Hatta iki kişilik odada tek havlu konulmuştu

2026-09-19 • via Nuitee
O
olivier • family_with_children • fr
8
2026-09-19 • via Nuitee
J
Joni • solo_traveller • fi
9
2026-09-18 • via Nuitee
C
Custodia • family_with_children • es
2
El precio no responde a la calidad exigida
Pros:

Necesita un cambio con urgencia, la ducha es una bañera, no hay minibar, las baldosas están sueltas. Sinceramente, para haber pagado más de 500€, esperaba algo muchísimo mejor.

2026-09-18 • via Nuitee
E
Ewen • family_with_children • nz
6
Very poor value for money, and an inflated star rating
Pros:

We were there for the Spanish Grand Prix. Location was very good. Pool and bar area were good: snack food and environment; a pleasant 3-star service. Barman was an absolute delight. Breakfast was pretty good.

Cons:

This is not a 4-star hotel. There weren’t even tea/coffee facilities in the rooms. Bathrooms were old; no extractor fan for the shower. We understand that the GP inflated the prices, but it really wasn’t worth what we paid.

2026-09-18 • via Nuitee
C
Cristina • solo_traveller • eu
6
Pros:

Hotel aceptable. Piscina agradable.
Cercano al aeropuerto.

Cons:

Desayuno pobre para un 4 estrellas. Huevos revueltos secos, bolleria poca variedad y de baja calidad, yogur natural poco apetecible por la presentación, no habia muesli ni variedad de frutos secos.

2026-09-17 • via Nuitee
A
Andrea • couple • es
6
2026-09-16 • via Nuitee
M
Manuel Felipe • couple • es
8
2026-09-16 • via Nuitee
I
Irene Alzas • family_with_children • es
10
Un sitio comodo
Pros:

La simpatia de trabajadores, las habitaciones , que en la piscina te faciliten toallas.

Cons:

Nada

2026-09-14 • via Nuitee
M
Macarena María • couple • es
10
2026-09-14 • via Nuitee
P
Popa • couple • ro
10
2026-09-14 • via Nuitee
J
JOSE MARIA • family_with_children • es
9
EXCELENTE CALIDAD/PRECIO.
2026-09-14 • via Nuitee
J
Joctis • extended_group • es
10
2026-09-14 • via Nuitee
J
Jose Luis • couple • es
8
Por lo general, muy bien.
Pros:

El desayuno, era muy variado y cumplía a la perfección, la zona de ocio o terraza muy bien y la piscina perfecta.

Cons:

El baño le hacia falta una remodelación.

2026-09-14 • via Nuitee
C
Cristian • couple • es
9
2026-09-13 • via Nuitee
A
Aridia • couple • es
10
Espectacular
Pros:

Las instalaciones y el personal

Cons:

Todo nos encantó

2026-09-13 • via Nuitee
C
corbetta • solo_traveller • it
8
Cons:

Acqua piscina era ghiacciata

2026-09-13 • via Nuitee
B
Bryan • couple • es
10
2026-09-12 • via Nuitee
R
ROCIO • couple • es
1
2026-09-12 • via Nuitee
J
juan jose • solo_traveller • es
8
Pros:

La limpieza

2026-09-12 • via Nuitee