Embassy Suites By Hilton Toronto Airport

Hotels
Embassy Suites Hotels
8.7 (3269 reviews)
262 Carlingview Drive , Toronto , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Confusing entrance
Parking fees
Heating issues

Categories

Cleanliness
8.19
Mixed sentiments, some cleanliness concerns noted by guests.
Service
9.06
Staff are frequently mentioned as friendly and helpful.
Location
9.1
Convenient location near the airport, with easy access to transportation.
Room Quality
8.55
Rooms are generally described as spacious and comfortable.
Amenities
8.58
Good amenities, including a gym and breakfast as mentioned by guests.
Value for Money
8.54
Perceived as good value, especially considering the proximity to the airport.
Food and Beverage
8.59
Complimentary breakfast is rated highly, with a good dining experience.
Overall Experience
8.97
Overall positive experiences with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 17:59

Property Description

Luxurious All-Suite Accommodations
This Embassy Suites By Hilton Toronto Airport boasts a 24-hour fitness centre and is conveniently located near restaurants and a golf club. The suites offer modern amenities such as complimentary WiFi, HDTV, and a wet bar. Guests can upgrade to two-room suites for additional comfort and stunning views.

Exceptional Dining and Services
Start your day with a complimentary breakfast and unwind at the evening reception. The hotel features a cozy lounge, daily room service, and convenient facilities like covered parking and a business center. Enjoy a comfortable and hassle-free stay with attentive service.

Prime Location and Nearby Attractions
Situated close to Pearson Airport, this hotel provides a complimentary shuttle service. Explore Toronto's attractions including the Congress Centre, Woodbine Racetrack, downtown, and Canada's Wonderland. Experience convenience and luxury at its best during your stay.

Book now for an unforgettable experience at Embassy Suites By Hilton Toronto Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Location

Guest Reviews

8.7
Based on 3269 reviews
Cleanliness: 8.19
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.97
A
Alex family_with_children ca
8
2026-08-13 via Nuitee
D
David solo_traveller de
10
2026-08-13 via Nuitee
K
Kerry family_with_children gb
4
2026-08-13 via Nuitee
N
NORMAN couple us
8
Good place to stay!
Pros:

Nice large suite room in convenient location
Had a good breakfast buffet

2026-08-12 via Nuitee
H
Hicham family_with_children fr
8
Bien dans l’ensemble
Pros:

L’emplacement et le petit déjeuner

Cons:

L’odeur de cigarette dans les couloirs et l’insonorisation

2026-08-12 via Nuitee
J
Joanne couple ca
10
Exceptional! We are loyal return customers!
Pros:

The rooms are always exceptionally clean, the staff is extremely friendly and helpfull. Jessie and Suhki are always so kind and go above and beyond to help us when we are there. The cocktail and snack hour in the lounge are always a pleasant bonus and treat and one of the reasons we feel like we get good value for our money and the breakfasts are one of the best in any hotels we've stayed at. When were are in that area you are always our hotel of choice.

2026-08-11 via Nuitee
S
Sofien family_with_children ca
10
Au dessys du moyen
Pros:

La propreté

Cons:

Le petit dej

2026-08-11 via Nuitee
F
Frederic solo_traveller fr
9
Pros:

Propre clair bon équipement personnel a l ecoute

2026-08-10 via Nuitee
R
Rodrigo family_with_children mx
8
Great for sleeping before an early night
Pros:

worked well for a single night before and early flight, room is really big compared to other options near the area (we were 5), shuttle service to the airport works well, but always a bit out of schedule, restaurant in the hotel is excelent i would sincerly recommend their pizzas.

Cons:

all good really

2026-08-10 via Nuitee
P
Paul Vincent solo_traveller ca
9
Pros:

La propreté de la chambre et le personnel était chaleureux.

2026-08-10 via Nuitee
T
TS solo_traveller ca
3
Very disappointing experience
Pros:

A few staff members were pleasant and helpful, including the cleaners, one front-desk staff member, and a few restaurant/breakfast staff.
The airport shuttle service was on time and very convenient.
The one-bedroom suite with a kitchenette was a useful setup.
The location near the airport was convenient.

Cons:

I stayed for four nights, and unfortunately the experience was very disappointing.
The front desk was repeatedly unreachable by phone from my room. I tried several times on different days and never received an answer.
I requested plates and mugs for the number of guests in our suite. Room service directed me to the front desk, but I could not reach them by phone and eventually had to go to the front desk several times.
The elevator near the dining area appeared to have a faulty door sensor. While holding my baby, I waved my hand toward the closing door, expecting it to reopen, but instead the door closed on my hand. I had to ask another guest to press the button so I could get my hand out.
I found a cockroach in the bathroom and took a photo.
The breakfast service was also disappointing. One of the breakfast staff members appeared to expect a gratuity, and when the expectation was not met, his behavior noticeably changed the day after, this was unprofessional. Some others appeared visibly unhappy or annoyed with their work.
For a stay costing close to $1,500, I expected a much higher standard of cleanliness, safety, and service from a four-star Hilton property.

2026-08-10 via Nuitee
V
Viacheslav solo_traveller us
9
2026-08-09 via Nuitee
E
Evelyn couple ca
8
I had unexpected charges with a car rental company and the receptionist at the hotel was kind enough to make me use an a
Pros:

It was nice and clean

Cons:

Nothing much

2026-08-09 via Nuitee
M
Marius solo_traveller ch
9
Pros:

Spacious rooms, comfy beds, good food, friendly staff. Airport shuttle.

2026-08-09 via Nuitee
S
Sorin couple ro
9
Good hotel
Pros:

Big room, many facilities, parking available. Staff from front desk was very kind.

Cons:

Breakfast was acceptable.
Staff at breakfast was staying next to you, with no justification, just to ask in the end for a tip. In the last day I signed for an amount for her and at check out I was asked to pay more than I gave, because the lady from breakfast staff modified it, for a bigger one. This was unacceptable.

2026-08-08 via Nuitee
J
Judith family_with_children ca
10
2026-08-08 via Nuitee
T
Todd couple au
10
It was short but a great place to rest
Pros:

Well located, met our needs

Cons:

N/A

2026-08-08 via Nuitee
J
Julien family_with_children ca
10
2026-08-07 via Nuitee
S
SamuelAdedibu family_with_children ca
9
Pros:

We liked the room arrangement and it's content was perfect for our family.
Breakfast was really good.
Staff were kind and willing to help.
I liked the sms/ai feature too.
Parking was very convenient.

Cons:

There was no additional bedsheets/duvet for the couch/mattress initially, but it was promptly provided once I asked.

2026-08-07 via Nuitee
H
harbi couple gb
9
2026-08-07 via Nuitee