Holiday Inn Express Columbus - Ohio Expo Center by IHG

Hotels
•
Holiday Inn Express
8.2 (495 reviews)
701 East Hudson Street , Columbus , us
+1 614-263-7725

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Comfy beds
Location
Cons:
Dirty carpets
Poor customer service
Lack of breakfast options
Issues with check-in

Categories

Cleanliness
7.28
Several comments regarding dirty carpets, bugs, and an overall lack of cleanliness.
Service
7.75
Mixed reviews; some helpful staff, but many instances of poor attitude and inefficiency.
Location
8.29
Generally a good location, but plagued by some negative comments about safety.
Room Quality
8.74
Clean rooms noted with comfortable beds, though some issues mentioned.
Amenities
8.77
Basic amenities are present, but some were lacking, such as the ice machine and coffee.
Value for Money
9.73
Fairly priced for what is offered; acceptable for budget travelers.
Food and Beverage
5.78
Subpar breakfast with limited options and instances of overcooked food.
Overall Experience
9.25
Overall mixed experience, major issues but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Convenient Location near Ohio Expo Center:
Located in Columbus, Ohio, our hotel is just a stone's throw away from the Ohio Expo Center, making it a perfect choice for visitors attending events or conferences.

Comfortable Rooms with Modern Amenities:
Each guestroom at our hotel is thoughtfully equipped with cable TV, a microwave, and tea/coffee making facilities. Stay connected with free Wi-Fi and enjoy a restful night in our air-conditioned rooms.

Deluxe Services and Facilities:
Start your day right with a complimentary hot breakfast served daily. Stay productive with access to our business center, and keep up with your fitness routine in our on-site fitness center.

Experience convenience, comfort, and exceptional service at Holiday Inn Express Columbus - Ohio Expo Center. Book your stay now and enjoy a seamless travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guests that reside with 30 miles cannot be accommodated at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CMH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 7.95 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 495 reviews
Cleanliness: 7.28
Service: 7.75
Location: 8.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.73
Food and Beverage: 5.78
Overall Experience: 9.25
L
Lory • family_with_children • us
7
2026-07-24 • via Nuitee
T
Tarnisha • solo_traveller • us
5
2026-07-23 • via Nuitee
B
Bev • solo_traveller • ca
10
2026-07-22 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Staff during check in was so helpful finding a nearby restaurant

Cons:

All hood

2026-07-20 • via Nuitee
C
Catherine • couple • us
1
Website says 3:00 check in. Came to the Hotel around 2:50 to ge told my room was not ready and check in was at 4!
Pros:

Nothing

Cons:

Everything

2026-07-18 • via Nuitee
D
David • extended_group • us
4
Pros:

Not much

Cons:

Broken down beds,

2026-07-08 • via Nuitee
C
Christina • extended_group • us
10
2026-07-07 • via Nuitee
C
Chelsey • couple • us
4
For the facilities, it should have been a cheaper one night stay.
Pros:

It wasn’t far from the venue/event we were going to.

Cons:

Check in time was 3pm. We arrived at 2:48pm and were told that our room wasn’t ready and wouldn’t be ready for another 30-45 minutes. The initial room that we booked was sold out so they gave us an “upgraded” room for free, which was nice of them to do.

2026-07-06 • via Nuitee
K
Kyle • family_with_children • us
5
Ok
Cons:

Rooms are noisy....I can here everyone above my room Walking around

2026-07-04 • via Nuitee
S
Stephanie • couple • us
7
Pros:

It was clean

Cons:

The area is a little rough

2026-07-03 • via Nuitee
1
1014pritt • solo_traveller • us
10
2026-06-28 • via Nuitee
S
SHERIE • couple • us
5
It was ok.
Pros:

The room was fine. The location was a convivence on where I had to travel that day.

Cons:

Better breakfast variety. Make sure the food is served at the appropriate time never know if your guest has to take medication with food .

2026-06-25 • via Nuitee
K
Kimberly • couple • us
9
2026-06-15 • via Nuitee
S
Sonya • solo_traveller • us
1
Cons:

Didnt get to check in and manager was a jerk

2026-06-04 • via Nuitee
C
Cory • solo_traveller • us
5
2026-06-02 • via Nuitee
A
Alex • couple • us
5
Did what I needed it to do but dirty
Pros:

Comfortable bed

Cons:

Cleanliness of chairs, beds, walls. Staining on all of them

2026-06-01 • via Nuitee
J
jay • solo_traveller • us
7
2026-05-30 • via Nuitee
D
Deanna • solo_traveller • us
8
Good stay
Pros:

The location was good, the room was clean, and the young woman (Tiny) at the desk was extremely pleasant and friendly.

Cons:

The elevator was down and it was a struggle to get my heavy bag up to the second floor by way of the stairs. Tiny did move my room, which was originally on the 4th floor, to the 2nd.

2026-05-21 • via Nuitee
R
Renata • couple • br
2
péssima
Pros:

atendimento

Cons:

elevador quebrado por 5 dias!! durante toda a estadia subindo e descendo de escadas. Cortina quebrada. Chuveiro quebrado. quarto sujo, serviço de quarto não efetuado mesmo após solicitado

2026-05-13 • via Nuitee
K
Knapp • solo_traveller • us
9
Pros:

Laid-back atmosphere!

Cons:

Location meh but acceptable.

2026-05-11 • via Nuitee