Cottons Hotel and Spa

Hotels
8 (2720 reviews)
Manchester Road , Knutsford , gb
+441565650333

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good spa facilities
Cons:
Cleanliness issues
Subpar food quality

Categories

Cleanliness
5.89
Multiple mentions of dirty rooms and filthy areas impacted the experience.
Service
9.86
Staff were consistently described as friendly, professional, and responsive to issues.
Location
8.9
Convenient location near Knutsford for guests needing access, though not mentioned in detail.
Room Quality
6.85
Issues with cold rooms and unclean conditions influenced the score.
Amenities
8.88
Spa facilities and general amenities were praised despite some negative experiences.
Value for Money
7.84
Some reviews pointed out poor food quality and pricing.
Food and Beverage
6.89
Multiple reviews criticized the food quality and service during meals.
Overall Experience
8.86
Mixed feedback but overall the experience was satisfactory for many guests, despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious 4-Star Hotel Near Cheshire Town

Convenient Location: Situated near major motorways, ideal for exploring Manchester, Chester, and Liverpool. Only 8 miles from Manchester Airport.

Fine Dining and Wellness: Enjoy AA Rosette restaurant with seasonal dishes. Relax at the spa with pool, hot tub, sauna, and steam room. Gym and spa treatments available.

Modern Rooms and Event Spaces: Stylish rooms with flat-screen TVs and air conditioning. Perfect for events with purpose-built meeting rooms.

Book your stay at Cottons Hotel & Spa for a memorable experience!

Important information:

The Health & Fitness facilities can be used for an additional cost.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note our family swim times are 4pm -7pm.

Please note that children's breakfasts are charged at an additional rate and are not included in the room rate.

In order to avoid disappointment, advance reservations for dinner is advised.

We offer a cashless payment system and accept card payments only. This helps us provide a more seamless experience during your stay.

Please contact the hotel once you have made your bedroom reservation to book in your times for all these facilities. Note there is an additional charge for use of all leisure facilities.

Dogs are accepted on site at an extra charge and upon request.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cottons Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2720 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
L
Lee • couple • gb
1
Pros:

Nice location

Cons:

Room was boiling hot. We booked 2 nights and walked out after 10 minutes as was too hot. Air con was terrible and no other rooms available and we didn’t even get offered a refund. So waste of £239

2026-07-11 • via Nuitee
C
Chris • couple • gb
4
2026-07-10 • via Nuitee
M
Megan • couple • gb
10
2026-07-10 • via Nuitee
S
Sheelagh • extended_group • gb
8
Beautiful room
Pros:

Beautiful twin bedded room. Very comfortable beds, air con a great benefit in this hot weather.
Couch in the room makes it very comfortable.
An added bonus is the milk and water station on each floor so you can actually have fresh milk with drinks.
Car park also available

Cons:

Breakfast was disappointing compared to previous experience.
it is all help yourself and no service except for if you order special breakfast. The buffet breakfast didn't look very appealing
I had eggs Benedict which was nice but skimpy on the ham. Breakfast finishes at 9.30 which appears to be geared to the business traveller rather than leisure.

2026-07-10 • via Nuitee
L
Liz • couple • gb
9
Good stay, would use in the future.
Pros:

Good room, well appointed, helpful staff. Lots of parking. Spa looked very nice, worth knowing there is an extra charge unless you book direct with the hotel.

Cons:

Location is a good walk from the twon along a fast road with very narrow paths.

2026-07-09 • via Nuitee
D
Dawn • solo_traveller • gb
10
Pros:

Very clean hotel, beds very comfy, staff very helpful

Cons:

Didn't accept cash payments

2026-07-09 • via Nuitee
G
Gary • extended_group • gb
8
Cons:

The only issue with the hotel is that it doesn’t accept cash, even at the bar. This should be made illegal in the UK

2026-07-09 • via Nuitee
H
Humza • couple • gb
2
2026-07-08 • via Nuitee
E
emma • solo_traveller • gb
10
Pros:

Very clean, light and airy. Very hospitable team

2026-07-07 • via Nuitee
D
Duncan • couple • gb
8
Pleasant stay
Pros:

Well presented Hotel and friendly staff. Easy to access Tatton Park and Knutsford. Food at dinner was fine.

Cons:

Potential extras and access to Leisure facilities, not straightforward.

2026-07-07 • via Nuitee
K
Kim • couple • gb
8
Enjoyable
Pros:

Enjoyed the Spa

Cons:

There wasn’t a mirror near a plug socket for drying hair

2026-07-06 • via Nuitee
S
Sharon • family_with_children • ie
10
2026-07-06 • via Nuitee
J
Jen • extended_group • gb
8
2026-07-05 • via Nuitee
E
Emily • couple • gb
6
The hotel itself was clean, comfortable & very convenient. However our view of this hotel is completely tarnished by
Pros:

Decent size rooms. Well cleaned & comfortable

Cons:

Safety!! Huge safety breach!!

2026-07-05 • via Nuitee
C
Craig • family_with_children • gb
10
2026-07-05 • via Nuitee
A
Andrew • solo_traveller • gb
8
Comfortable stay
Pros:

Room was good size and bed comfy. Excellent breakfast selection

Cons:

Just a few small things needed attention. The tap in the bath dripped all night. Had to put a towel in the bath to dull the sound.
The roof above the table we sat at for breakfast leaked and dripped on us constantly.

2026-07-04 • via Nuitee
W
White • couple • gb
10
2026-07-04 • via Nuitee
H
Harmon • solo_traveller • il
10
2026-07-04 • via Nuitee
S
Stephanie • solo_traveller • gb
7
Standard corporate style hotel
Pros:

Room was a good size.

Cons:

Limited menu in the restaurant and expensive for what you get. Service was average. Don’t like that people are effectively walking through the restaurant with luggage.

2026-07-03 • via Nuitee
A
Andrew • couple • gb
7
Hotel restaurant area next to the window could do with a repaint both of the kick board and surrounding areas
Pros:

Location to friends wedding

Cons:

My wife walked into the bedroom curtain was drawn . My keep walking what she was the curtain
We wasn’t aware the room was on two leaves. She step forward and drop down a lever where she feel on top of a table . If this was glass she would have been in a bad way. The bedroom curtains were drawn with a little light
We feel this was an unsafe practice and a health and safety risk to others . This must have happened to other customers using the hotel . We have made a complaint to the hotel however they have not come back to us

Bedroom curtains needs to be left open after been made so visitors can see the room when they enter

2026-07-02 • via Nuitee