Cottons Hotel and Spa

Hotels
8 (2668 reviews)
Manchester Road , Knutsford , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good spa facilities
Cons:
Cleanliness issues
Subpar food quality

Categories

Cleanliness
5.89
Multiple mentions of dirty rooms and filthy areas impacted the experience.
Service
9.86
Staff were consistently described as friendly, professional, and responsive to issues.
Location
8.9
Convenient location near Knutsford for guests needing access, though not mentioned in detail.
Room Quality
6.85
Issues with cold rooms and unclean conditions influenced the score.
Amenities
8.88
Spa facilities and general amenities were praised despite some negative experiences.
Value for Money
7.84
Some reviews pointed out poor food quality and pricing.
Food and Beverage
6.89
Multiple reviews criticized the food quality and service during meals.
Overall Experience
8.86
Mixed feedback but overall the experience was satisfactory for many guests, despite several drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:40

Property Description

Luxurious 4-Star Hotel Near Cheshire Town

Convenient Location: Situated near major motorways, ideal for exploring Manchester, Chester, and Liverpool. Only 8 miles from Manchester Airport.

Fine Dining and Wellness: Enjoy AA Rosette restaurant with seasonal dishes. Relax at the spa with pool, hot tub, sauna, and steam room. Gym and spa treatments available.

Modern Rooms and Event Spaces: Stylish rooms with flat-screen TVs and air conditioning. Perfect for events with purpose-built meeting rooms.

Book your stay at Cottons Hotel & Spa for a memorable experience!

Important information:

The Health & Fitness facilities can be used for an additional cost.

Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.

Please note our family swim times are 4pm -7pm.

Please note that children's breakfasts are charged at an additional rate and are not included in the room rate.

In order to avoid disappointment, advance reservations for dinner is advised.

We offer a cashless payment system and accept card payments only. This helps us provide a more seamless experience during your stay.

Please contact the hotel once you have made your bedroom reservation to book in your times for all these facilities. Note there is an additional charge for use of all leisure facilities.

Dogs are accepted on site at an extra charge and upon request.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cottons Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for £30 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2668 reviews
Cleanliness: 5.89
Service: 9.86
Location: 8.9
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
M
Matt couple gb
10
Value for money. Would definitely use again
Pros:

Clean. Polite and helpful staff. Lovely room,spacious bed.

Cons:

Nothing!

2026-06-12 via Nuitee
J
James couple gb
8
2026-06-12 via Nuitee
P
Peter couple gb
9
2026-06-12 via Nuitee
L
Laura solo_traveller gb
6
Pros:

Breakfast

Cons:

Evening meal

2026-06-11 via Nuitee
K
Karen couple gb
8
2026-06-11 via Nuitee
J
Jane couple gb
10
Perfect place to stay
Pros:

Great location for Knutsford
Plenty of parking
Staff were professional friendly and approachable
Bedroom had everything we needed
Had lunch and dinner there and both were excellent

Cons:

Nothing to dislike

2026-06-10 via Nuitee
G
Gavin couple gb
8
2026-06-09 via Nuitee
L
Lorna solo_traveller gb
9
Lovely stay
Pros:

Clean comfortable hotel with welcoming, friendly and attentive staff.

2026-06-09 via Nuitee
J
Jay family_with_children gb
8
2026-06-09 via Nuitee
L
Leo solo_traveller gb
6
2026-06-09 via Nuitee
S
Susan couple gb
5
I was expecting to stay in a nice four star hotel but it was a three star experience.
Pros:

The hotel was clean and nicely decorated. The room was comfortable but small and the lighting in front of the wardrobe was awful. You could barely see into the wardrobe.

Cons:

The attitude of most of the staff was indifferent. There were a few that were friendly and helpful and went out of their way for you. The food in the restaurant was not of the quality I was expecting.

2026-06-08 via Nuitee
G
Gemma solo_traveller gb
6
Pros:

The staff were very professional, polite and friendly. They made us feel welcome.

Cons:

Our room was not the cleanest. The fridge needed a deep clean and the room was full of little moths. We had to leave the bathroom light on overnight so that they would not be on the walls around the bed.

2026-06-08 via Nuitee
M
Mark couple gb
9
Pros:

The bedroom was nice and the spa was good. Food was very nice

Cons:

The shower was not the best

2026-06-08 via Nuitee
J
Job couple nl
9
Een fijn verblijf vlakbij prachtig Knutsford
Pros:

Het ontvangst was erg netjes. De staf in het restaurant erg vriendelijk. Het ontbijt uitgebreid. De kamer was ruim en de badkamer heel netjes.

2026-06-08 via Nuitee
P
Peter Kendall solo_traveller gb
10
Pros:

Almost everything

Cons:

One faulty plug in room. But there were plenty.
Coffee machines for breakfast - prefer a real person

2026-06-07 via Nuitee
E
Elaine couple gb
8
Good location for an overnight stay near Knutsford
Pros:

We didn't have time to use the spa facilities but breakfast was extensive and well presented, although coffee could have been better. The bed was comfortable and room a good size for an overnight stay.

Cons:

Bedroom wasn't quite as clean as we would expect (found a large nail clipping on the floor). We had hoped to walk into Knutsford but it was too far.

2026-06-07 via Nuitee
A
Ashley solo_traveller gb
10
Excellent
Pros:

Best nights sleep I’ve had in a long time. Our waiter, James, at dinner was fantastic and the food was superb at both dinner and breakfast.

2026-06-07 via Nuitee
H
Holly couple gb
10
2026-06-06 via Nuitee
S
Steve couple gb
8
Apart from the breakfast on the second morning everything else was faultless
Pros:

Staff very friendly and welcoming

Cons:

Breakfast on second morning was late and not very good. Bacon cold, toast was soggy and no butter

2026-06-06 via Nuitee
D
danny solo_traveller gb
8
Pros:

Comfy bed

Cons:

Na

2026-06-05 via Nuitee