Grand Mercure Puka Park Resort

Hotels
•
Grand Mercure
8.6 (378 reviews)
Mount Avenue , Pauanui , NZ

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Spacious rooms
Cons:
Limited food options
Maintenance issues with the pool

Categories

Cleanliness
8.35
There were some issues with cleanliness, particularly regarding the kitchen supplies.
Service
9.05
Staff were described as friendly and accommodating, which positively impacted the experience.
Location
9.15
The location was praised for its proximity to nature and the peaceful environment.
Room Quality
8.75
Rooms were spacious and well-designed, though some lacked certain amenities.
Amenities
8.65
The amenities were good, though the pool had maintenance issues.
Value for Money
8.45
Overall value was decent, impacted slightly by the limited food options.
Food and Beverage
7.65
Food quality was average, with some guests expecting more variety.
Overall Experience
8.75
Despite some drawbacks, guests enjoyed their stay overall and appreciated the tranquility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 16:01

Property Description

Secluded Natural Retreat
Surrounded by 25 acres of native bushland, Grand Mercure Puka Park Resort offers a tranquil escape on New Zealand's Coromandel Peninsula.

Relaxation and Recreation
Start your day with a swim in the solar-heated outdoor pool, enjoy a game of tennis, or unwind in the day spa. End your day by the log fire or on your private balcony with a glass of wine.

Family-Friendly Amenities
Children under 3 enjoy complimentary breakfast, while kids aged 3-11 can choose from a special menu. Family-friendly activities and services ensure everyone has a memorable stay.

Experience serenity and luxury at Grand Mercure Puka Park Resort – book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AKL

Location

Guest Reviews

8.6
Based on 378 reviews
Cleanliness: 8.35
Service: 9.05
Location: 9.15
Room Quality: 8.75
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 7.65
Overall Experience: 8.75
P
Petra • couple • de
10
Außergewöhnlich zugewandtes Personal!
Pros:

Tolle Lage, mitten in der Natur, auf Baumwipfelebene.

Cons:

Der Aufstieg zum Häuschen war schon sehr steil. Aber Gottseidank gibt es ja einen Gepäckservice.

2026-10-11 • via Nuitee
J
Joachim • solo_traveller • de
8
2026-10-08 • via Nuitee
R
Radeep • couple • nz
8
2026-09-17 • via Nuitee
R
Rodolphe • couple • nc
10
Magnifique
Pros:

Tout est magnifique

Cons:

Rien

2026-09-14 • via Nuitee
S
Sheri • solo_traveller • nz
9
Pros:

Absolutely peaceful. Wanting to get away from the hustle and bustle of city life this is the place to go. Views are amazing.

2026-09-09 • via Nuitee
M
Margaret • solo_traveller • au
9
Mecure
Pros:

A lovely place situated up on the hill.
Beautiful surroundings
Peaceful

2026-09-09 • via Nuitee
D
Denise • couple • nz
10
Pros:

We have been here many times, we love it. It’s such a great little long weekend escape in winter and summer. Always plenty to do here. They have bikes available, tennis court, great pool and gym, not to mention the great walks around the area and the beautiful beach. The rooms are like little tree huts set in the most beautiful bush. The rooms are also clean, comfortable and very private . Restaurant is great too.

2026-09-06 • via Nuitee
G
GUILLAUME • solo_traveller • fr
9
2026-08-29 • via Nuitee
C
Colin • solo_traveller • nz
9
2026-08-29 • via Nuitee
P
Pascal • couple • pf
8
2026-08-24 • via Nuitee
B
Brad Paul • solo_traveller • au
8
Pros:

Breakfasts were great. The heated floor in the bathroom.

Cons:

No parking near our unit.

2026-08-21 • via Nuitee
J
John • couple • nz
5
Very average
Pros:

Breakfast was ok nothing special

Cons:

The steep walk to our villa.
It was a rainy night we had too call for umbrellas so we didn't get drowned going for dinner and breakfast

2026-08-13 • via Nuitee
S
stephen • solo_traveller • nz
8
Pros:

A nice.clean place to stay good resturant great helpful staff and a convenient location

Cons:

Access to the rooms a bit awkward at night with some lighting not working

2026-08-10 • via Nuitee
L
Lianne • couple • nz
10
A great mid-winter break
Pros:

Peaceful and surrounded by nature

2026-07-23 • via Nuitee
S
Steve • solo_traveller • nz
9
2026-07-20 • via Nuitee
C
chantelle • couple • nz
10
Very cool place secluded in the bush!
Pros:

Everything. Perfect romantic getaway for us. Restaurant and bar are fantastic. Good location , easy parking. Check in staff are so lovely. Love the 11am check out time.

2026-07-03 • via Nuitee
D
Drinkwater • extended_group • nz
8
2026-06-30 • via Nuitee
M
Mark • solo_traveller • nz
9
Pros:

The room in the bush and the restaurant.

Cons:

The weather but that happens.

2026-06-30 • via Nuitee
V
Victoria • solo_traveller • nz
7
Comfortable and satisfactory
Pros:

It was comfortable

Cons:

It did smell a little musty but it was right up in the trees

2026-06-06 • via Nuitee
P
Poon • family_with_children • sg
7
2026-06-02 • via Nuitee