Club Quarters Hotel Wacker at Michigan, Chicago

Hotels
8.4 (5031 reviews)
75 East Wacker Drive , Chicago , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Clean rooms
Friendly service
Value for money
Cons:
Small room sizes
Limited cleaning service
No full breakfast available

Categories

Cleanliness
8.04
General sentiment is positive, but room sizes could be a concern.
Service
9.01
Staff are consistently described as friendly and accommodating.
Location
9.05
Multiple reviews highlight the strategic and convenient location.
Room Quality
8
Rooms are described as clean and comfortable, though some note they are smaller.
Amenities
8.53
Clean and convenient amenities, including water stations and coffee access.
Value for Money
8.49
Good value for the services provided and consistent positive feedback.
Food and Beverage
7.54
Limited food options available; breakfast not included.
Overall Experience
8.51
Overall positive experiences reported, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:02

Property Description

Historic Charm and Modern Comforts
Experience the blend of history and modernity at our iconic Chicago hotel located within Mather Tower. Enjoy stunning views of the Chicago River and city skyline from our stylish rooms equipped with free WiFi.

Prime Location for Exploring
Conveniently situated near the Magnificent Mile, Grant Park, and Navy Pier, our hotel offers easy access to Chicago's top attractions. Immerse yourself in the vibrant city life just steps away from our doorstep.

Amenities for a Relaxing Stay
Unwind in our elegantly designed rooms featuring top-notch amenities such as flat-screen TVs, iPod docking stations, and plush bedding. Take advantage of our Club Room with complimentary newspapers and a modern gym for a rejuvenating stay.

Book now and elevate your Chicago experience at Club Quarters, Wacker At Michigan.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 18 years must be accompanied by a parent or an official guardian.

Please note that the property only allows dogs up to 25 pounds. Cats are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 5031 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
C
Connector552845 Friends getaway
4
Great location …..tiny rooms!
Pros:

I booked on trivago said 300 a night. $258 in fees and taxes on top of that.. tiny room phone didn’t work left over toothpaste on the bathroom counter. Saving grace was the gracious and hospitable front desk, man in the location. Other than that probably wouldn’t stay here again.

2026-08-29 via Tripadvisor
A
Amy couple us
9
2026-08-29 via Nuitee
J
Jacqueline solo_traveller us
7
Great location downtown.
Pros:

Location is great.

Cons:

No mini fridge in room for the club rooms. No ice machine on floor.

2026-08-28 via Nuitee
J
Juan Pablo couple ar
9
Una excelente experiencia
Pros:

Ubicación y ammenities

Cons:

Servicio de televisión limitado

2026-08-27 via Nuitee
T
TortugaMarina solo_traveller es
7
2026-08-27 via Nuitee
H
Helle couple dk
6
Value for money with few exceptions
Pros:

The room was clean and every device was in funktion. The fridge and the Nespresso was great. The location was super. Staff was very friendly.

Cons:

We were really dissappointed over the view from the window to a wall. The wifi was not secured and therefore useless. The breakfast was not healthy. No fuits. The american coffee was thin like tea.

2026-08-26 via Nuitee
A
Austin solo_traveller us
7
2026-08-26 via Nuitee
P
Pascaline couple fr
9
Situation géographique idéale
Pros:

Hotel confortable idéalement situé. Personnel accueillant

2026-08-26 via Nuitee
L
Ludovica extended_group it
8
2026-08-26 via Nuitee
9
910sheilag NONE Saint Paul, Minnesota
10
Heart of Chicago
Pros:

Perfect for all you want to do in Chicago, right in the heart of Chicago. Clean, good size rooms. Very helpful staff. In walking distance to Clark st where there is great restaurants.

2026-08-25 via Tripadvisor
S
Shiyue couple us
8
Pros:

great location, amazing view of the river, hotel overall has a classic style

2026-08-25 via Nuitee
M
Michał family_with_children pl
6
2026-08-25 via Nuitee
M
Marek extended_group pl
8
Pros:

Lokalizacja

2026-08-25 via Nuitee
E
Elvis Javier couple co
5
Excelente Ubicación. Lástima el personal
Pros:

Excelente ubicación. La mejor de Chicago

Cons:

Lastimosamente se aprovechan de los visitantes y los engañan. Resulta que en el mismo edificio hay dos hoteles. El River Hotel y Club Quarters. Yo pagué mi reserva por el Club el cual tiene una tarifa más alta, cuando me hicieron el check in me asignaron las habitaciones del otro hotel que son diferentes y mucho más baratas. Pregunté más de una vez y me dijeron que era lo mismo pero después me di cuenta que me habían engañado. Solo por esto doy mi mala calificación por que a pesar que el hotel tiene muy buena ubicación me parece terrible que se aprovechen de los visitantes para engañarlos. Seguro es algo que hacen frecuentemente

2026-08-25 via Nuitee
J
Jaleel solo_traveller us
3
Great location! Exquisite service! Terrible rooms.
Pros:

Loved its location. This property was perfectly was perfectly situated. The hotel interior was very nice. It looked great and facilities made things convenient and comfortable. The facilities are definitely a win.

Cons:

The guest rooms are very beat up and in my case the first room I was put in hadn’t been cleaned at all. I was upgrades to another room and it was ok, but I wouldn’t found it worth the money if I paid for it. It was at least clean, but the sheets did have smudges on them. Like the kind that didn’t come all out when washing them. You can’t do that. You have to destroy those or give them away.

2026-08-25 via Nuitee
S
Stephano couple us
10
Pleasure stay
Pros:

The view

2026-08-24 via Nuitee
C
Christian solo_traveller us
10
2026-08-24 via Nuitee
T
TortugaMarina solo_traveller es
7
Pros:

Lloc immillorable. Llit molt còmode i llençols molt nets. Les noies de neteja molt amables.

Cons:

Sorollós per les nits, moqueta vella i feia pudor. El servei de recepció una decepció que no parlin en espanyol (encara ens preguntem com no saben parlar idiomes. A Espanya un recepcionista sap parlar mínim 4 idiomes!!).

2026-08-24 via Nuitee
S
Stephano couple us
10
2026-08-24 via Nuitee
L
Luca couple it
10
Ottimo hotel per visitare Chicago
Pros:

Camere affacciate sul fiume, ottima posizione, pulizia, gentilezza e sicurezza

2026-08-24 via Nuitee