Club Quarters Hotel Wacker at Michigan, Chicago

Hotels
8.4 (4762 reviews)
75 East Wacker Drive , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Clean rooms
Friendly service
Value for money
Cons:
Small room sizes
Limited cleaning service
No full breakfast available

Categories

Cleanliness
8.04
General sentiment is positive, but room sizes could be a concern.
Service
9.01
Staff are consistently described as friendly and accommodating.
Location
9.05
Multiple reviews highlight the strategic and convenient location.
Room Quality
8
Rooms are described as clean and comfortable, though some note they are smaller.
Amenities
8.53
Clean and convenient amenities, including water stations and coffee access.
Value for Money
8.49
Good value for the services provided and consistent positive feedback.
Food and Beverage
7.54
Limited food options available; breakfast not included.
Overall Experience
8.51
Overall positive experiences reported, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:02

Property Description

Historic Charm and Modern Comforts
Experience the blend of history and modernity at our iconic Chicago hotel located within Mather Tower. Enjoy stunning views of the Chicago River and city skyline from our stylish rooms equipped with free WiFi.

Prime Location for Exploring
Conveniently situated near the Magnificent Mile, Grant Park, and Navy Pier, our hotel offers easy access to Chicago's top attractions. Immerse yourself in the vibrant city life just steps away from our doorstep.

Amenities for a Relaxing Stay
Unwind in our elegantly designed rooms featuring top-notch amenities such as flat-screen TVs, iPod docking stations, and plush bedding. Take advantage of our Club Room with complimentary newspapers and a modern gym for a rejuvenating stay.

Book now and elevate your Chicago experience at Club Quarters, Wacker At Michigan.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 18 years must be accompanied by a parent or an official guardian.

Please note that the property only allows dogs up to 25 pounds. Cats are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 4762 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
D
Dominique couple us
5
Super emplacement mais beaucoup trop bruyant
Pros:

L emplacement

Cons:

Le bruit ! Impossible de dormir

2026-06-13 via Nuitee
L
Loretta solo_traveller us
10
Pros:

Nice hotel and great location

2026-06-13 via Nuitee
F
Fabio couple it
8
Pros:

Ottima posizione e struttura pulita

2026-06-12 via Nuitee
Z
Zhengfang extended_group tw
10
2026-06-12 via Nuitee
V
Vivek family_with_children in
8
Compact space in downtown
Pros:

The check-in process was quick and easy. The common area provided a comfortable space to relax, with complimentary coffee available throughout the day. The location is outstanding, right in the heart of downtown Chicago, with convenient access to public transportation, major tourist attractions, restaurants, and shopping.

Cons:

The room was very very small, with a very compact double bed, making the space feel somewhat cramped and congested.

2026-06-12 via Nuitee
T
Tibor solo_traveller hu
8
Cheap and cheersful hotel in a superb location
Pros:

Friendly reception staff, superb location

Cons:

The room was a bit noisy as the building's HVAC fan was in front of the window

2026-06-11 via Nuitee
T
Tom couple us
9
2026-06-11 via Nuitee
H
Hambrock extended_group ca
8
2026-06-11 via Nuitee
R
RODRIGO extended_group cl
9
2026-06-11 via Nuitee
A
Anita extended_group us
9
Nice stay.
Pros:

Location

Cons:

Parking

2026-06-11 via Nuitee
E
Edgardo couple ar
9
Pros:

El recepcionista en el check in, muy amable y supo satisfacer nuestras necesidades

2026-06-11 via Nuitee
A
Alice solo_traveller ca
9
Pros:

The location is the perfect spot - walking distance across the bridge from Magnificent Mile and close to the Art Institute and Millennium Park. The Executive Suite we booked was spacious enough for 3 adults.

Cons:

The carpet and lighting feel outdated. Should have a luggage rack as the closet built in rack is too small for a larger suitcase to fit on.

2026-06-10 via Nuitee
R
Roberto couple it
8
2026-06-10 via Nuitee
J
Julie solo_traveller us
10
It was fun. Staff so helpful for me to get around town and find things to do
Pros:

The staff

Cons:

The room was awkward. Television should have been in sitting room

2026-06-10 via Nuitee
A
Amir solo_traveller il
10
Pros:

מיקום מושלם , קיבלנו בדיוק את החדר שרצינו עם הנוף המושלם , צוות מאוד נחמד , החדר היה נקי , החדרניות מאוד מאוד נחמדות , בכל קומה יש מתקן למילוי מים ובקבוקים ריקים חדשים למילוי.

Cons:

החדרים לא מפוארים,קצת מיושנים אך מתוחזקים היטב. לא משהו שמשפיע על השהות

2026-06-10 via Nuitee
G
giuseppe solo_traveller it
8
2026-06-10 via Nuitee
T
Taylor solo_traveller us
6
Pros:

The location was fantastic! It was so close to everything. Good walking distance from a lot of sites.
Wonderful restaurant choices and things to do.
The bed was comfortable and the sheets were clean.

Cons:

Not the best for what it cost. I've stayed in way nicer places for far less. Staff was absolutely great but no parking available on site. You have to park in a garage a few blocks down.
Room was pretty small, with scuffs and scratches on the walls.
The AC went out in the middle of the night. I fixed it finally after 20 mins of trying.

2026-06-09 via Nuitee
N
NAVARRO extended_group ar
9
Pros:

Lo mejor LA UBICACIÓN!! si no conocen Chicago, créanme la mejor ubicación frente al canal. En el piso 2 por la escalera de mármol hay un lugar espectacular para trabajar, tomar café o esperar .

2026-06-08 via Nuitee
M
Maryam couple sa
6
Unpleasant
Pros:

- The location is 100/10 and honestly the only good thing about this hotel. (That’s why I gave it 6/10; otherwise, it would have been 2/10.)
- Easy check-in and check-out process.

Cons:

- Very old and worn out.
- Cleanliness was below average. Although the bathroom was relatively clean, there was dust visible throughout the room.
- No refrigerator in the room.
- No bathroom slippers. We asked for a pair, but were told they were unavailable.
- We opened one of the drawers, and the smell was horrible.
- Overpriced for what you get.

2026-06-07 via Nuitee
A
AMILTON solo_traveller br
8
2026-06-07 via Nuitee