Club Quarters Hotel Wacker at Michigan, Chicago

Hotels
8.4 (5031 reviews)
75 East Wacker Drive , Chicago , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Professional staff
Great location
Clean rooms
Friendly service
Value for money
Cons:
Small room sizes
Limited cleaning service
No full breakfast available

Categories

Cleanliness
8.04
General sentiment is positive, but room sizes could be a concern.
Service
9.01
Staff are consistently described as friendly and accommodating.
Location
9.05
Multiple reviews highlight the strategic and convenient location.
Room Quality
8
Rooms are described as clean and comfortable, though some note they are smaller.
Amenities
8.53
Clean and convenient amenities, including water stations and coffee access.
Value for Money
8.49
Good value for the services provided and consistent positive feedback.
Food and Beverage
7.54
Limited food options available; breakfast not included.
Overall Experience
8.51
Overall positive experiences reported, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:02

Property Description

Historic Charm and Modern Comforts
Experience the blend of history and modernity at our iconic Chicago hotel located within Mather Tower. Enjoy stunning views of the Chicago River and city skyline from our stylish rooms equipped with free WiFi.

Prime Location for Exploring
Conveniently situated near the Magnificent Mile, Grant Park, and Navy Pier, our hotel offers easy access to Chicago's top attractions. Immerse yourself in the vibrant city life just steps away from our doorstep.

Amenities for a Relaxing Stay
Unwind in our elegantly designed rooms featuring top-notch amenities such as flat-screen TVs, iPod docking stations, and plush bedding. Take advantage of our Club Room with complimentary newspapers and a modern gym for a rejuvenating stay.

Book now and elevate your Chicago experience at Club Quarters, Wacker At Michigan.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 18 years must be accompanied by a parent or an official guardian.

Please note that the property only allows dogs up to 25 pounds. Cats are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 34.71
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 5031 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
J
JOSE LUIS • extended_group • mx
10
Fantástica!
Pros:

La ubicación es excelente, en el corazón del centro de la ciudad. Cerca de las principales atracciones turísticas, que quedan a unos pasos, sin necesidad de tomar transporte público.

Cons:

No tienen caja de seguridad en la habitación.

2026-09-19 • via Nuitee
S
Stephenie • couple • us
7
Cons:

No coffee maker no ice machine

2026-09-19 • via Nuitee
M
Maritza • solo_traveller • us
9
2026-09-18 • via Nuitee
L
Luca • couple • it
9
Ottima vista e punto da cui partire
Pros:

Posizione centrale, pulizia, sicurezza, vista dalle camere, personale molto gentile e disponibile

2026-09-17 • via Nuitee
H
hSawyer • solo_traveller • ro
9
2026-09-17 • via Nuitee
M
Michael • couple • us
8
Pros:

Great location. Staff very helpful. They went above and beyond for us. Note: I’m not familiar with Chicago prices, so I didn’t give it the top value rating, but given its location, the price may be a bargain for all I know.

2026-09-17 • via Nuitee
P
Paula • solo_traveller • br
8
Excelente localização
Pros:

Excelente localização de frente pra avenida principal e River Walk! Café Nespresso no quarto e água filtrada disponível no andar! Maquina de café disponível no lounge!

Cons:

Cama de casal padrão pequena e quarto pequeno

2026-09-16 • via Nuitee
D
Dorothy • couple • us
10
2026-09-16 • via Nuitee
Y
YU-TING • solo_traveller • tw
10
2026-09-16 • via Nuitee
M
Marcus • couple • br
8
2026-09-15 • via Nuitee
P
pauline • couple • pf
3
Absolutely perfect location but the rest of the hotel was extremely disappointing;
Pros:

absolutely perfect location & employees are very nice !

Cons:

A party occured in the room next door at 2pm on friday night. (Music, smoke, noise+++, screaming/laughing)
Security guy had to come 2 times and then evacuated people. People in the room were still speaking loudly.
At the end we couldnt sleep for 2 hours in the middle of the night. And then no compensation so ever !
Other things that not gave us a satifying stay :
I booked a room with a kitchen and what a surprise to see empty cupboards, no dishes, it needs to be asked at the front desk, but they give you disposable dishes, not even possibe to cut an apple ! and to seat at the table together as there is just 1 office chair.
Room are pretty old, not cosy at all, not really furnished, except surprisingly 2 TVs (serioulsy are 2 TVs needed in 37m2??)
We had to wait for ages for the elevators (only 2) during the week-end.
Overall quality did not meet expectations at all. A great location, but sadly, that was the only positive aspect of the stay.

2026-09-15 • via Nuitee
M
Madhurima • solo_traveller • us
7
2026-09-15 • via Nuitee
D
Donald • couple • us
10
Pros:

Staff was very helpful and friendly. Our room overlooking the Riverwalk and the river was one of the best views we’ve ever experienced. Minor issues with the TV were promptly resolved by their very friendly staff.

Cons:

I would have preferred the breakfast in the hotel rather than next door.

2026-09-15 • via Nuitee
E
EROL • solo_traveller • tr
8
Chicago’da konaklamak için tek adres
Pros:

Konum & Personel

Cons:

Asansör

2026-09-15 • via Nuitee
V
Val • solo_traveller • us
9
2026-09-15 • via Nuitee
K
kleilson • couple • br
9
Excelente localização e funcionários nota 10.
Pros:

Localização. funcionários atenciosos e simpáticos.

Cons:

O hotel eh antigo e quarto pequeno, mas nada q atrapalhe a estadia.

2026-09-13 • via Nuitee
B
Brigitta • couple • de
7
Pros:

Csodás volt a kilátás és mindenhez remek helyen van

Cons:

Nagyon régi, felújításra vár

2026-09-13 • via Nuitee
M
Monique • extended_group • us
9
Pros:

Great view

Cons:

It would be nice to add movie channels

2026-09-13 • via Nuitee
D
Denise • extended_group • us
7
I love the location and the service was great
Pros:

The location

Cons:

The elevator took too long

2026-09-12 • via Nuitee
L
Liang Chun • couple • tw
9
2026-09-11 • via Nuitee