GRAND ELYSEE Hamburg

Hotels
8.9 (3689 reviews)
Rothenbaumchaussee 10 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good amenities
Cons:
Cleanliness issues
Poor breakfast organization
High parking costs

Categories

Cleanliness
8.15
Several mentions of cleanliness issues, especially with room service and overall room condition.
Service
9.65
Generally positive remarks about service from staff, noted as friendly and helpful.
Location
9.65
Convenient location near city center and congress center is praised.
Room Quality
9.15
Rooms are spacious and comfortable with good bedding mentioned positively.
Amenities
8.65
Spa and pool facilities received good remarks, though some issues reported with unpleasant odors.
Value for Money
8.65
Pricing seems fair overall, but there are mentions of high costs for certain services.
Food and Beverage
8.15
Breakfast quality and organization received negative comments, although the variety was questioned.
Overall Experience
9.15
Overall positive experience despite some issues, especially with breakfast service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:11

Property Description

Luxurious Amenities and Dining Options
Indulge in the luxurious spa, indoor swimming pool, and multiple dining venues including European specialties and live jazz at Grand Elysée.

Elegant and Spacious Rooms
Experience bright, elegantly furnished rooms with modern amenities, air conditioning, and entertainment systems for a comfortable stay.

Convenient Location
Located in Hamburg's Rotherbaum district, within walking distance to Alster Lake and Jungfernstieg shopping district, the hotel is also close to CCH Congress Centre and Dammtor Train Station.

Book now to experience the ultimate blend of luxury, comfort, and convenience at Grand Elysée Hamburg.

Important information:

If you are traveling with children, please inform the property in advance of their ages and number of child guests.

Please note that a maximum of 2 children can only be accommodated in the Penthouse Suite and Family Room categories. A maximum of one child can be accommodated in the Superior Double Room with Park View.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 14 years old stay for free when using an available extra bed.
    People 15 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 3689 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.65
Room Quality: 9.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 9.15
U
ulf • solo_traveller • de
8
2026-05-16 • via Nuitee
J
Janina • couple • de
9
2026-05-16 • via Nuitee
V
volker • couple • de
10
Immer wieder gerne
Pros:

Waren wie immer sehr zufrieden

Cons:

Uns hat alles sehr gut gefallen

2026-05-15 • via Nuitee
C
CARLA MARISSA DU PREEZ • couple • dk
6
Nothing special
Pros:

Breakfast was nice, and service from the staff was lovely

Cons:

But it's a very overpriced hotel - from a value for money perspective, I would say that there are much nicer hotels in Hamburg and that are a little more modern, this one just looks tired and aged. Nothing special - it was my birthday, I told them in advance, and tried to reach out to make a reservation for restaurants, but did not get a response

2026-05-14 • via Nuitee
P
Peyman • family_with_children • pl
8
Udany pobyt
Pros:

Wszystko poza tym co piszę na dole

Cons:

Przy śniadaniu mało wyboru w porównaniu z innymi hotelami 5 gwiazdkowymi , kawy herbaty na zamówienie przez kelnerów a nie do dyspozycji gości kiedy chcesz odbierzesz sobie kawkę herbatki , długo trzeba było czekać na herbatki kawki ze względu na obecność dwa automaty dla kelnerów w kuchni hotelu poza dostepem gości , kelnerzy zamiast sprzątać szybko stoły zajmowały się załatwieniem napojów gorących do śnaidaniu . Kucharz przy gotowaniu jajecznych dobry , miły ale jedno stanowisko dla tylu gości , trzeba było czekać nawet do pól godziny , patelnie po omletach , jajecznicach i ..... były te same dla następnych gości nie było nowych czystych patelni jak w Gołębiewskim hotelu poza tym były teflonowe !!!

2026-05-13 • via Nuitee
R
Rudolf • solo_traveller • de
9
2026-05-12 • via Nuitee
P
Peter • couple • de
10
2026-05-11 • via Nuitee
K
Kristina Keth • family_with_children • dk
9
2026-05-10 • via Nuitee
M
Matthias • solo_traveller • de
10
2026-05-09 • via Nuitee
K
Kerem • solo_traveller • de
7
2026-05-09 • via Nuitee
F
Fernando • solo_traveller • de
7
2026-05-09 • via Nuitee
F
Fernando • couple • de
7
2026-05-09 • via Nuitee
H
Hermann • family_with_children • ch
10
2026-05-05 • via Nuitee
J
jean pierre • extended_group • fr
9
Tout est parfait
Pros:

Tout

Cons:

Personne ne parle français la Reception

2026-05-05 • via Nuitee
K
Klein • couple • de
10
2026-05-04 • via Nuitee
A
Anett • solo_traveller • de
9
2026-05-04 • via Nuitee
B
Birgit • solo_traveller • de
10
2026-05-02 • via Nuitee
O
Oleksandr • couple • ua
8
Pros:

Good location, wide range of facilities, friendly and helpful staff, exceptional quality of food in restaurants (it’s was delicious). Special thanks to the bartender for the wonderful Margarita

Cons:

In the bathroom we have only bath gel There was no soap by the sinks and no shower gel by the bidet. Bed was uncomfortable

2026-05-02 • via Nuitee
D
dorthe • couple • dk
8
Pros:

Rent, beliggenhed, service

2026-05-02 • via Nuitee
G
GmbH • family_with_children • de
3
2026-05-01 • via Nuitee