The Royal Highland Hotel

Hotels
7.7 (5980 reviews)
Station Square, 18 Academy Street , Inverness , gb
+441463231926

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Some maintenance issues
Bad service experience

Categories

Cleanliness
7.03
Room and bathroom are clean and comfortable, but some issues noted with water temperature.
Service
8
Staff were friendly and helpful, despite some isolated complaints.
Location
9.04
Prime location in the center of town and convenient for transport.
Room Quality
7.49
Rooms were comfortable but lacked hanging space and needed updating.
Amenities
7.52
Breakfast options were limited, and some amenities need refurbishment.
Value for Money
7.98
Decent value considering the location and comfort but some costs were high.
Food and Beverage
7.03
Breakfast was not great and lacked variety.
Overall Experience
7.5
A blend of good location and comfort, but overshadowed by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:03

Property Description

Titanic-Inspired Grand Staircase:
The Royal Highland boasts a grand staircase inspired by the iconic stairway in the Titanic, adding a touch of elegance and grandeur to your stay.

Culinary Delights:
Indulge in a culinary journey at the hotel's two restaurants - The Gallery Café offering traditional meals and Ash Restaurant serving an exquisite à la carte menu. Enjoy locally sourced ingredients, including fresh fish from nearby lochs and rivers.

Luxurious Accommodations:
Experience rich décor, traditional furniture, and high ceilings in every room at The Royal Highland. Unwind with satellite TV and complimentary tea and coffee facilities, ensuring a comfortable and relaxing stay.

Book now to immerse yourself in the charm and luxury of The Royal Highland.

Important information:

Please note: the hotel only has 8 parking spaces and are available on a first come first serve basis. Alternative parking is recommended in the 24-hour multi-storey car park (approximately 250 yards from the hotel).

Please note that until further notice, breakfast will be Continental. A cooked breakfast may be available depending on government guidelines.

Limited free car parking at Hotel however we have special rate with nearby car park for our guestsParking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INV

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £30 per person per night when using an existing bed.
    People 12 years old and over stay for £70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5980 reviews
Cleanliness: 7.03
Service: 8
Location: 9.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.5
D
Denise • solo_traveller • nz
8
Pros:

The hotel location and public areas were good. The staff were excellent, friendly and efficient. Breakfast was buffet style with a good range of options and a coffee machine. We loved the historical aspects of the hotel and traditional decoration & furnishings.

Cons:

Our room decor was a bit tired.

2026-07-03 • via Nuitee
A
Angela • solo_traveller • ch
6
Pros:

Hotel hat eine gute Lage und das Personal ist freundlich.

Cons:

Hotel ist sanierungsbedürftig und in die Jahre gekommen. Betten eher unbequem und die Kissen steinhart.

2026-07-02 • via Nuitee
A
Anton • solo_traveller • es
8
2026-07-01 • via Nuitee
A
Anne • solo_traveller • gb
6
Clean but Tired
Pros:

The rooms are clean and comfortable and the location is excellent being right beside the station

Cons:

Although the rooms look like they've been decorated since my last visit and everything is clean, being an old building fixtures like the windows and bathroom fitments are past their best and could do with an overhaul.

2026-06-29 • via Nuitee
G
Graham • couple • gb
6
Great for the railway station but over priced
Pros:

The location

Cons:

Rooms are dated

2026-06-27 • via Nuitee
C
Chris • solo_traveller • gb
2
Far too expensive for an unloved hotel.
Pros:

Location

Cons:

Very tired looking hotel - felt dirty and in much need of money spent on it.

2026-06-27 • via Nuitee
D
David • couple • us
9
Great historic hotel in the Scottish Highlands.
Pros:

Spacious and comfortable rooms. Great location in center of town next to train station. Stunning Victorian era lobby.

2026-06-24 • via Nuitee
M
Monae • solo_traveller • it
2
Sad condition of a former grand Hotel
Pros:

The location was at the train station! Less than 2 minutes!

Cons:

The pictures on Booking and even Google are incredible! Beautifully lit up and decorated with unique painting and a grand staircase. Maybe it was grand in the 1800's but it is definitely in sad shape and needs an upgrade desperately. The beds are small and lumpy. The carpet is moist. The wood is chipped and paint is worn. So much potential. Don't get me started on the food.

2026-06-24 • via Nuitee
A
Andrew • couple • gb
5
Pros:

Central location. Common areas are grand. Bathroom decent size

Cons:

Bedroom was a rather "tired" in terms of decoration and furniture. Breakfast was of poor quality.

2026-06-23 • via Nuitee
L
Lucie Jacoba • solo_traveller • nl
8
Pros:

Mooi oud historisch hotel naast station. Lekker restaurant en pub en fijne zitjes.

Cons:

Niets, continental breakfast was wat eenvoudig. Met bijbetaling kan een fully cooked worden besteld.

2026-06-22 • via Nuitee
M
Monika • solo_traveller • de
4
Nicht empfehlenswert. Leider.
Pros:

Zentrale Lage.

Cons:

Ausstattung Zimmer: ok, beste Zeit lange her. Bad: entspricht nicht mehr heutigem Standard eines 4☆☆☆☆ Hotels. Badarmaturen verrostet, Wasser lief kaum ab. Hoher Einstieg in Badewanne = Rutschgefahr. Fenster: verrostet, waren kaum zu öffnen. Farbe blättert innen am Rahmen ab. Frühstück: einmal und nie wieder! Ausschließlich billige Packungen wie im Supermarkt, Inhalt von minderwertiger Qualität. Völlig lieblos hingestellt. Kaffeeautomat defekt. Erinnerung an die 80iger Jahre in einer Jugendherberge, die schlecht geführt wurde. Mitarbeitende: desinteressiert und wenig hilfsbereit. Es ist schade, ich kann das Hotel niemandem empfehlen. Preise hoch, Standard eines Hotel dieser Kategorie nicht vorhanden. Sehr schade.

2026-06-22 • via Nuitee
A
Anne-Louise • solo_traveller • gb
8
Traditional old style hotel in prime location
Pros:

Excellent location. Quiet. Comfortable beds. Good black out curtains in my room. Good, old fashioned hotel with traditional decor.

Cons:

A bit shabby. Carpets grubby and worn. Dated bathrooms. Mediocre breakfast buffet. Could do with a mega makeover.

2026-06-17 • via Nuitee
C
Christine • couple • us
2
Old hotel in need of updating
Pros:

location and staff - most of them were very nice

Cons:

Hotel needs updating - threadbare - piles of supplies and linen left in main areas off lobby - plumbing problems (even though they fixed them promptly). Hotel is tired and needs some work

2026-06-16 • via Nuitee
G
Geoff • family_with_children • gb
8
Comfortable, convenient and value.
Pros:

Place was great. It's a little tired but felt like an"Old Grand Dame" of Hotels. Amazing lobby, good restaurant and easy to get to. Right in the center of town. Huge rooms. I really enjoyed my stay and it didn't break the bank.

2026-06-16 • via Nuitee
M
Mel • couple • gb
9
2026-06-15 • via Nuitee
E
Earl • solo_traveller • gb
7
Great location - especially for rail travellers
Pros:

Queen of Inverness

Cons:

Everything , although rooms were a bit tired

2026-06-15 • via Nuitee
M
Marie-Charlotte • family_with_children • fr
7
Bel hôtel riche en architecture en centre ville
Pros:

Hôtel idéalement situé dans le centre ville d’Inverness, remarquable en terme d’architecture avec son escalier majestueux.
Chambre très spacieuse.
8 places de parking sous le devant mais peu prisée car peu de gens sont en voiture j’ai eu l’embarras du choix même tard le soir.

Cons:

Personnel peu accueillant.
Petit déjeuner continental sous forme de buffet ou régulièrement il faut attendre pour avoir un réassort.
Salle de bain un peu vieillotte à remettre au goût du jour car carrelage cassé par endroit.
Pas de brosse pour les toilettes.

2026-06-13 • via Nuitee
C
Christian • couple • fr
7
Pros:

La localisation au centre ville a 5 mn à pied du château.

Cons:

On dirait que le temps s’est arrêté dans cet hôtel qui est resté dans sa déco et son équipement d’époque. On aime ou on aime pas.

2026-06-13 • via Nuitee
M
MINAMINO • couple • jp
8
Pros:

駅に至近であること

2026-06-11 • via Nuitee
T
Thomas • solo_traveller • gb
1
Hotel staff very unhelpful. I was verbally abused by a female kitchen assistant in her 60s the trip was that bad I check
Pros:

The spa was good

Cons:

The staff

2026-06-09 • via Nuitee