The Royal Highland Hotel

Hotels
7.7 (6045 reviews)
Station Square, 18 Academy Street , Inverness , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Limited breakfast options
Some maintenance issues
Bad service experience

Categories

Cleanliness
7.03
Room and bathroom are clean and comfortable, but some issues noted with water temperature.
Service
8
Staff were friendly and helpful, despite some isolated complaints.
Location
9.04
Prime location in the center of town and convenient for transport.
Room Quality
7.49
Rooms were comfortable but lacked hanging space and needed updating.
Amenities
7.52
Breakfast options were limited, and some amenities need refurbishment.
Value for Money
7.98
Decent value considering the location and comfort but some costs were high.
Food and Beverage
7.03
Breakfast was not great and lacked variety.
Overall Experience
7.5
A blend of good location and comfort, but overshadowed by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:03

Property Description

Titanic-Inspired Grand Staircase:
The Royal Highland boasts a grand staircase inspired by the iconic stairway in the Titanic, adding a touch of elegance and grandeur to your stay.

Culinary Delights:
Indulge in a culinary journey at the hotel's two restaurants - The Gallery Café offering traditional meals and Ash Restaurant serving an exquisite à la carte menu. Enjoy locally sourced ingredients, including fresh fish from nearby lochs and rivers.

Luxurious Accommodations:
Experience rich décor, traditional furniture, and high ceilings in every room at The Royal Highland. Unwind with satellite TV and complimentary tea and coffee facilities, ensuring a comfortable and relaxing stay.

Book now to immerse yourself in the charm and luxury of The Royal Highland.

Important information:

Please note: the hotel only has 8 parking spaces and are available on a first come first serve basis. Alternative parking is recommended in the 24-hour multi-storey car park (approximately 250 yards from the hotel).

Please note that until further notice, breakfast will be Continental. A cooked breakfast may be available depending on government guidelines.

Limited free car parking at Hotel however we have special rate with nearby car park for our guestsParking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: INV

Location

Guest Reviews

7.7
Based on 6045 reviews
Cleanliness: 7.03
Service: 8
Location: 9.04
Room Quality: 7.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 7.5
S
Susan family_with_children us
8
Excellent hotel!
Pros:

The room was beautiful and very spacious. Lovely bathroom.

2026-08-07 via Nuitee
M
Michel couple nl
7
2026-08-07 via Nuitee
K
Kellie solo_traveller au
7
Pros:

Central location, food for people arriving by train. Breakfast included and had a deal that included first night dinner in Ash restaurant which was great food.

Cons:

Creaky floors in hallway, so can be disturbed by other guests walking around depending on room location. Very little parking at front of hotel which competes with train arrival area. Had to walk 5 minutes to multi story carpark and pay for parking. First shower of the day took atleast 5 minutes to get hot water.

2026-08-07 via Nuitee
S
Sheri couple us
7
It was OK
Pros:

The location is great. The lobby is impressive.

Cons:

The tub in our room was seriously slippery and my husband broke a toe trying to get out. So that wasn’t great. Other than that the room was OK

2026-08-06 via Nuitee
S
Sara extended_group se
7
Nära till mycket, både till fots och med bil. Vi gjorde några olika utflykter, bl a en delfinutflukt där vi fick se delf
Pros:

Ett äldre charmigt hotell med gångar åt olika håll och lite ojämn lutning på golven. Uppskattade att man fick plocka sin egen frukost. Vi hade också tur med att få en av de åtta parkeringsplatserna vid de två gånger vi kom för att parkera bilen.

Cons:

Varmt på rummet och svårt att ställa upp fönstret. Fick ställa papperskorgen som stopp så att fönstret stannade uppe.

2026-08-06 via Nuitee
M
Martin couple us
9
The stay went well. No issues.
Pros:

Great location. Friendly staff.

Cons:

Not much room when you have 2 full size suitcases.

2026-08-06 via Nuitee
J
James couple de
5
Don't.
Pros:

Well, the breakfast was OK, and the location was central.

Cons:

It's an old hotel, next to the train station - so you can imagine what that's like. Outdated, musty, past its prime. The floor was not level, the bed was uncomfortable, the window was difficult to open, and it was noisy outside. No exhaust fan in the bath, although a sign tells you to keep the door closed because the fire alarms may go off (because of steam???) Also the mirror over the old fashioned sink was pretty much at waist level for some reason. Impossible to park your car as there are only a few spots, which are always taken.

2026-08-05 via Nuitee
T
Theresa couple gb
5
Disappointing.
Pros:

Close to the train station and town. Clean sheets, towel and bathroom.

Cons:

The room was poorly decorated. It’s in need of a total revamp. The net curtain was filthy.
The woodwork and skirting board’s were chipped. The ground floor ladies bathroom window was full of cobwebs and very dirty.
My sister and I stayed for two nights. After returning on the first day the room wasn’t serviced, ie beds weren’t made, tea and coffee supplies not replenished.
The breakfast was poor. Tinned fruit salad, tables not laid in prep for the guests.

2026-08-05 via Nuitee
J
Jocelyn solo_traveller nz
7
Everything I wanted, perfectly located for exploring Inverness, and accessing day trips by rail and bus
Pros:

Fantastic location, historic building, comfortable room.

Cons:

The breakfasts could have been better

2026-08-05 via Nuitee
J
John couple gb
8
Perfect location by station but hotel has seen better days
Pros:

We arrived in Inverness by train and this, the railway hotel, is right on the station. It is a nineteenth-century building which is feeling a little in need of a facelift. The entrance hall and grand staircase are very impressive but the rest of the hotel doesn't quite live up to the early promise. However, our room was a nice big one, unlike those in so many modern hotels. Despite the station being so close there was no noise audible. Good value for money. Our visit was enlivened by a performance by Spud the Piper.

Cons:

The staff we encountered seemed in low spirits. The receptionist may have been pleased to see us but kept her emotions carefully under control. For a hotel with the name of "Royal Highland" we were expecting at least a minimal dress code for guests but were disappointed. There is a wonderful Highland Railway poster in the entrance lounge which gives one a feeling of how grand it used to be in the past.

2026-08-04 via Nuitee
L
Linda solo_traveller gb
10
2026-08-04 via Nuitee
C
Christopher family_with_children no
4
Pros:

The location is excellent

Cons:

The place is really worn

2026-08-02 via Nuitee
D
Delphine couple fr
7
2026-08-02 via Nuitee
T
Trond-Erik couple no
8
2026-08-02 via Nuitee
C
Cees family_with_children it
3
Pros:

Niets

Cons:

XDe kamer was klein en de preis ongelofelijk hoog.

2026-07-25 via Nuitee
S
Stefan couple ch
5
Gut, aber nicht mehr
Pros:

In die jahre gekommen

Cons:

Frühstück war etwas schmuddelig

2026-07-25 via Nuitee
E
Elena couple it
10
2026-07-25 via Nuitee
H
Helen solo_traveller gb
7
2026-07-23 via Nuitee
A
alan solo_traveller ca
6
2026-07-23 via Nuitee
S
SYLVIE solo_traveller fr
8
Pros:

L'emplacement idéal, accueil.

Cons:

Ancienneté des équipements

2026-07-23 via Nuitee