Hotel Ocean Pearl Frankfurt Central Station

Hotels
•
Comfort
6.7 (954 reviews)
Moselstrasse 23 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Affordable for brief stays
Cons:
Poor cleanliness
Lack of service
No breakfast provided

Categories

Cleanliness
6.28
Numerous mentions of poor cleanliness and specific issues with stains and dust.
Service
7.25
Service was generally poor, with specific complaints about management and lack of responsiveness.
Location
8.79
Conveniently located near central station, though the surrounding area has safety concerns.
Room Quality
6.74
Rooms described as small and lacking necessary amenities, such as breakfast.
Amenities
5.77
No restaurant options available due to renovations and lack of promised services.
Value for Money
5.73
Guests felt overcharged for what was considered subpar quality.
Food and Beverage
4.78
No breakfast was provided despite being charged, significant complaints regarding food services.
Overall Experience
8.25
Overall experience marred by service issues and cleanliness but somewhat redeemed by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:18

Property Description

Modern Rooms with Free Amenities
Experience comfort and convenience in our classily furnished rooms equipped with free WiFi, coffee/tea facilities, and a private bathroom.

Prime Location for Exploring Frankfurt
Located just steps away from the central station, our hotel is the perfect base for exploring historic landmarks, shopping districts, and cultural attractions within walking distance.

Relaxation and Convenience
Indulge in a relaxing massage or enjoy our 24-hour reception and other facilities like a lift to all floors and complimentary daily newspapers.

Book now to experience the perfect blend of modern comfort and prime location at Comfort Hotel Frankfurt City Center.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.7
Based on 954 reviews
Cleanliness: 6.28
Service: 7.25
Location: 8.79
Room Quality: 6.74
Amenities: 5.77
Value for Money: 5.73
Food and Beverage: 4.78
Overall Experience: 8.25
J
Jamila • couple • ua
8
2026-05-30 • via Nuitee
I
Imre • solo_traveller • gb
8
Walking distance from important places.
Pros:

Good location, there are easy public transport possibilities. The room was as usual, normal, clean, comfortable. I really enjoyed it.

Cons:

Bad location, because the surrounding is very noisy. The new owner plan is: try to change the windows and soundproofing renovation. Probably it is a good plan.

2026-05-28 • via Nuitee
A
Amine • couple • es
5
2026-05-27 • via Nuitee
A
Angélique • couple • fr
1
Nous ne reviendrons plus.
Pros:

Le lit est confortable et la salle de bain jolie

Cons:

Très mal isolée on entend tout de l’extérieur qui est rester bruyant jusqu’à 4h30 du matin , sans compter les cris à l’intérieur de l’hôtel …

2026-05-25 • via Nuitee
S
San • solo_traveller • co
10
Pros:

La limpieza, excelente. El desayuno delicioso y muy variado.

2026-05-24 • via Nuitee
F
Fireman • solo_traveller • ua
7
2026-05-24 • via Nuitee
M
Maximilian • solo_traveller • br
10
Pros:

Beste Haus am Bahnhof

2026-05-22 • via Nuitee
S
Sergio • solo_traveller • br
10
2026-05-22 • via Nuitee
E
Eduardo • extended_group • br
1
2026-05-19 • via Nuitee
H
Hoque • extended_group • bd
2
2026-05-19 • via Nuitee
I
isabelle • solo_traveller • fr
8
2026-05-16 • via Nuitee
M
Muhammad Nasie • solo_traveller • pk
9
Best location
Pros:

Location and Staff

Cons:

Out side atmosphere

2026-05-16 • via Nuitee
H
Heike • solo_traveller • de
8
Wie oben gesagg, wir waren zufrieden
Pros:

Es war sauber , creunylich und zweckmäßig, damit wie gewünscht, vielen Dank

Cons:

Alles ok

2026-05-15 • via Nuitee
G
Gotardo • solo_traveller • ar
5
Pros:

El desayuno

Cons:

La atención, particularmente de un recepcionista que no conseguí el nombre. Usando un gmail que luego borro, me informó de otra supuesta reserva que yo había realizado por un monto de €200 y algo más. Un intento de estafa.
Tampoco me asignaron la habitación correspondiente. Tenía reservada una cama doble y me asignaron una cama simple.

2026-05-14 • via Nuitee
O
Oleksandr • family_with_children • ua
9
2026-05-14 • via Nuitee
T
Thewes • couple • de
3
Cons:

Die Sauberkeit liess zu wünschen (Haare im Bett, Allgemeiner Zustand)
Fehrnseher hat keinerlei Programme wohl Defekte Sat Anlage

2026-05-13 • via Nuitee
H
Heinz dieter • solo_traveller • de
8
2026-05-12 • via Nuitee
V
Vandana • couple • in
4
Average
Pros:

Property is near central railway and in good location

Cons:

One of the staff was rude and did not support us

2026-05-12 • via Nuitee
R
Rintu • solo_traveller • in
8
It's was good staying there
Pros:

I had not taken the brakefast

2026-05-11 • via Nuitee
M
Marcos • solo_traveller • fr
7
2026-05-11 • via Nuitee