Hotel Ocean Pearl Frankfurt Central Station

Hotels
•
Comfort
6.7 (990 reviews)
Moselstrasse 23 , Frankfurt/Main , de
+49 69 272800

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable for brief stays
Cons:
Poor cleanliness
Lack of service
No breakfast provided

Categories

Cleanliness
6.28
Numerous mentions of poor cleanliness and specific issues with stains and dust.
Service
7.25
Service was generally poor, with specific complaints about management and lack of responsiveness.
Location
8.79
Conveniently located near central station, though the surrounding area has safety concerns.
Room Quality
6.74
Rooms described as small and lacking necessary amenities, such as breakfast.
Amenities
5.77
No restaurant options available due to renovations and lack of promised services.
Value for Money
5.73
Guests felt overcharged for what was considered subpar quality.
Food and Beverage
4.78
No breakfast was provided despite being charged, significant complaints regarding food services.
Overall Experience
8.25
Overall experience marred by service issues and cleanliness but somewhat redeemed by location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:18

Property Description

Modern Rooms with Free Amenities
Experience comfort and convenience in our classily furnished rooms equipped with free WiFi, coffee/tea facilities, and a private bathroom.

Prime Location for Exploring Frankfurt
Located just steps away from the central station, our hotel is the perfect base for exploring historic landmarks, shopping districts, and cultural attractions within walking distance.

Relaxation and Convenience
Indulge in a relaxing massage or enjoy our 24-hour reception and other facilities like a lift to all floors and complimentary daily newspapers.

Book now to experience the perfect blend of modern comfort and prime location at Comfort Hotel Frankfurt City Center.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.7
Based on 990 reviews
Cleanliness: 6.28
Service: 7.25
Location: 8.79
Room Quality: 6.74
Amenities: 5.77
Value for Money: 5.73
Food and Beverage: 4.78
Overall Experience: 8.25
M
Müller • solo_traveller • de
4
2026-07-23 • via Nuitee
F
Florina Denisa • couple • ro
10
2026-07-22 • via Nuitee
E
Erik • solo_traveller • nl
7
2026-07-21 • via Nuitee
M
Mossa • couple • de
1
Siehe oben
Pros:

Alles, es sollte klimatisierte Zimmer sein, es war nicht mal Ventilator vorhanden

Cons:

Alles hat nicht gefallen, nicht übernachtet, war nicht ertragbar

2026-07-21 • via Nuitee
P
Patricia • couple • es
2
Nos entraron en la habitación a las 2 de la mañana
Cons:

Terrible experiencia. Estuvimos dos noches de las cuales una la llave no funcionó y tuvieron que recargarla y la segundo nos entraron a las 2 de la mañana dos personas con una tarjeta que le habían dado en recepción. Resulta que les dieron nuestra habitación a otras personas. Estábamos durmiendo y el susto que nos dieron fue terrible. Podría haber pasado algún disgusto.
Cuando lo comentamos en recepción solo nos digerían que había sido un error y que sentían las molestias.
No es una molestia es un error enorme.
No dormirnos nada ya que no nos fiábamos de que alguien más pudiera entrar.
No entiendo que esto pase en un hotel.

2026-07-21 • via Nuitee
M
Melanie • solo_traveller • de
10
Pros:

Das der Portier als ich kam sehr freundlich war als ich ihm mitgeteilt habe das ich Migräne habe.

2026-07-17 • via Nuitee
M
Mohamed • solo_traveller • be
2
2026-07-16 • via Nuitee
R
Robert • family_with_children • no
5
hotellet var bra i forhold til pris.
Pros:

sentral beliggenhet. Hyggelige resepsjonister. Byttet håndklær hver dag. frokosten var bra, stille frokost sal.

Cons:

Dusjkabinettet var slitent, skyvedørene var vanskelig å trekke fram/tilbake. Viften som stod på gulvet var svært støvete.

2026-07-14 • via Nuitee
C
Christian • solo_traveller • de
6
2026-07-14 • via Nuitee
M
Mechthild • solo_traveller • de
2
Pros:

Das Hotel ist eine Katastrophe

Cons:

Das Hotel ist ein S..stall. Wo komme die Bewertungen her. Es ist unsauber. Man hat Angst den Boden mit bloßen Füßen zu betreten. Das Bad ist nicht unsauber, das ist dreckig. Die Dusche ist Schimmel. Die Fugen sind schwarz. S. beigefügte Fotos

2026-07-12 • via Nuitee
G
Gerald • solo_traveller • au
8
2026-07-11 • via Nuitee
R
Runge • solo_traveller • br
8
Pros:

Muito bom o quarto e a cama bem confortável.
Ótimo café da manhã!

2026-07-10 • via Nuitee
Y
Yangzom • solo_traveller • ch
8
2026-07-09 • via Nuitee
E
Ewelina • couple • de
7
2026-07-07 • via Nuitee
Z
Zhi Cheng • solo_traveller • au
10
下次再去一定再住。
2026-07-06 • via Nuitee
M
Manfred • solo_traveller • de
5
2026-07-05 • via Nuitee
K
Kevin • solo_traveller • de
3
2026-07-05 • via Nuitee
J
Jaroslav • extended_group • cz
9
Pros:

Snídaně byly velmi pestré a bohaté. Snad nejlepší nabídka za posledních min. 10 cest po Evropě, které jsem absolvoval.

Cons:

Nemám co vytknout

2026-07-04 • via Nuitee
M
Muhammad • solo_traveller • pt
10
2026-07-03 • via Nuitee
M
Marcela Yamileth • couple • sv
7
Pros:

Todo bien

2026-07-03 • via Nuitee