Mercure Rhodes Alexia Hotel & Spa

Hotels
Mercure
8.5 (964 reviews)
54, Orfanidou Str. , Rhodes Town , gr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Brilliant service
Good location
Spotless rooms
Excellent breakfast
Cons:
Issues with air conditioning
Staff not always pleasant
Limited food options
Unpleasant experience regarding late check-out.

Categories

Cleanliness
7.83
Room was spotless according to some reviews, but issues with air conditioning noted.
Service
9.3
Brilliant service highlighted, but some negative experiences with staff mentioned.
Location
9.34
Good location close to beach and old town.
Room Quality
8.29
Rooms described as okay but with issues noted regarding bedding comfort.
Amenities
7.82
Some limitations due to hotel closing for winter, affecting services.
Value for Money
8.28
Hotel considered reasonable but some services felt lacking compared to price.
Food and Beverage
8.33
Breakfast staff fantastic but limited food options due to hotel policy.
Overall Experience
8.8
Mixed feedback with a few positive notes but overall some disappointment expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:45

Property Description

Luxurious Accommodation by the Beach
Mercure Rhodes Alexia Hotel & Spa offers a serene escape with its pool and proximity to the beach. The rooms and suites, with their soft color palette and modern amenities, provide a comfortable retreat.

Culinary Delights and Refreshing Drinks
Indulge in a variety of dining options at the a la carte restaurant serving Greek and international cuisine, or enjoy Greek specialties at the snack bar. Unwind at the pool bar with a selection of cocktails, soft drinks, and more.

Exciting Activities and Convenient Location
For the adventurous guests, water sports activities are available on the beach. Explore the nearby shops, restaurants, and the historic Old Town of Rhodes. With free parking on site, convenience meets luxury at Mercure Rhodes Alexia Hotel & Spa.

Book now for an unforgettable stay at Mercure Rhodes Alexia Hotel & Spa!

Important information:

Please note that late check out from 12:00 to 18:00 is upon charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RHO

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 964 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 8.33
Overall Experience: 8.8
D
Dragana extended_group hr
7
Ugodab boravak. Ugodno osoblje.
Pros:

Čisto je. Osoblje je usluzno.

Cons:

Nema susila na balkonu. Nema sezonskog voca osim svaki drugi dan lubenica i dinja, a povrce kao da nije iz Grcke. Šteta da se ne koriste lokalni proizvodi

2026-07-25 via Nuitee
N
Naseeb couple il
10
2026-07-25 via Nuitee
S
Shainiv1 solo_traveller il
8
2026-07-25 via Nuitee
R
Rafał family_with_children pl
8
Great location right next to the beach and amazing breakfast
Pros:

Friendly staff. Great view from the room balcony for the sea. Nice size of the balcony. Great facilities: gym, sauna , pool, even hairdresser at the hotel. Very good location, close to the beach. Great variety at the breakfast. Hotel also provide the towels for the pool, coffee machine and drinks in the room 👌

Cons:

The pool size is quite small. Little bit further distance to the medieval city and tavernas.

2026-07-25 via Nuitee
I
Itsik couple il
4
פעם שניה במלון, בפעם הראשונה היה נחמד ופעם שניה מאכזב
Pros:

מיקום טוב, ארוחת בוקר נחמדה וחניה ליד המלון

Cons:

נוף גרוע מול הבניין של המלון ממול, יחס לא אדיב של חלק מפקידות הקבלה, בריכה לא מזמינה מול אתר בניה ולא שווה את המחיר ששילמנו

2026-07-25 via Nuitee
O
Olfat family_with_children il
10
2026-07-25 via Nuitee
Y
Yarin extended_group il
8
2026-07-24 via Nuitee
G
grigoris solo_traveller gr
10
Pros:

Σε όλα τα επίπεδα το ξενοδοχείο ήταν πάτα πολύ καλό!

2026-07-24 via Nuitee
Z
zühal couple tr
3
Pros:

Karşılama

Cons:

Klima çalışmıyordu aşırı sıcaktı gece sıcaktan uyuyamadım, balkonlardan yan tarafa geçiş imkanı olması huzursuz edici.

2026-07-24 via Nuitee
L
Linor couple il
10
נחמד לא יותר.
Pros:

מלון מקסים מרכזי מול הים נקי בהחלט וצוות מקסים !

Cons:

הבריכה ממש מתחת למנוף ואיזור בבניה.

2026-07-23 via Nuitee
A
Alla solo_traveller il
8
Pros:

Останавливались здесь недавно, и всё очень понравилось. Персонал невероятно приветливый, отзывчивый и вежливый, помогли со всеми вопросами. Обслуживание на самом высоком уровне — в номерах чисто, убирали регулярно и на совесть. Отдельно хочется отметить завтраки: всё было очень вкусно, свежо и с хорошим выбором блюд. В целом атмосфера очень приятная.

Cons:

Рядом идёт стройка(шум)..

Хочу оставить небольшое пожелание, которое сделало бы отдых гостей еще более комфортным. Было бы здорово, если бы на балконах номеров появились сушилки для белья (хотя бы небольшие настенные или складные). Во время отдыха часто возникает необходимость просушить полотенца или купальники, и специальное место для этого на балконе очень бы выручило.

Очень маленький бассейн. Но главным минусом стало расположение зоны отдыха: лежаки установлены практически у самого выхода из гостиницы. Мимо постоянно ходят люди из-за чего чувствуешь себя некомфортно и не можешь расслабиться. Хотелось бы больше приватности в этой зоне.

2026-07-23 via Nuitee
S
shanit family_with_children il
9
יש תמורה לתשלום . היה נחמד מאוד
Pros:

אהבנו את הקירבה לים ולמרכז
את הקירבה לעיר העתיקה ולכל המסעדות במרחקי הליכה
אהבנו את הצוות המסביר פנים ותמיד מחייכים

Cons:

את הבריכה. היא קטנה מאוד ונמצאת ממש בחזית של המלון. זו קומת קרקע והכל פתוח לאזור ולחניה שנראית מוזנחת מאוד. הרגשה כאילו אנחנו ברחוב
המים לא ממש נקיים.

2026-07-23 via Nuitee
M
malak extended_group il
5
2026-07-23 via Nuitee
G
Gabriella couple us
10
Pros:

the hotel itself was beautiful, the location was great (basically across the street from the beach and a short walk to the port, old town, etc), but what especially stood out was the staff. they were INCREDIBLE, unbelievably kind and helpful, and made everything so much easier for us—they take care of everything from calling taxis, booking various tours and rental cars, recommendations, and any questions you might have. from the time we got there, every single staff member we encountered had a smile in their face and chatted and joked around with us. my trip to rhodes was made 10x better because of how happy i was with the hotel, and i could not recommend more.

2026-07-22 via Nuitee
E
Eden couple il
10
Pros:

מקום נדיר אהבנו ממש אחלה עובדים ואחלה חדרים זה על שדרת ברים כזאת ויש שם אווירה רצח בלילה , מרחק הליכה של 10 דק מהעיר העתיקה וגם הים ממש קרוב וכל זה ממליצה ממש ויש גם שירים במעלית אווירה ממש עושה חשק לרקוד

2026-07-21 via Nuitee
I
Iryna couple il
10
2026-07-21 via Nuitee
V
Vikramjit family_with_children nl
7
2026-07-21 via Nuitee
E
Ermandnz couple tr
8
2026-07-21 via Nuitee
E
Erez extended_group il
9
2026-07-21 via Nuitee
I
Ioannis family_with_children gr
10
WONDERFUL
Pros:

I LOVED THE EXTREMELY POLITE STAFF

Cons:

--

2026-07-20 via Nuitee