Hotel Royal Macau

Hotels
8.4 (449 reviews)
Estrada da Vitoria 2-4 , Macau , mo
+853 2855 2222

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Cons:
Limited breakfast options
Room facilities could be improved

Categories

Cleanliness
8.29
Very clean rooms with all latest amenities but some mixed sentiments regarding room freshness.
Service
8.76
Friendly staff and helpful front office team mentioned in multiple reviews.
Location
8.9
Excellent locations close to major attractions, highly praised in reviews.
Room Quality
8.55
Spacious and comfortable rooms, but slight concerns about some aging facilities.
Amenities
8.48
Good amenities such as the gym and pool, though some issues noted with dining options.
Value for Money
8.04
Generally reasonable rates but some reviewers felt it was too expensive for offered services.
Food and Beverage
7.89
Breakfast options limited and some complaints regarding dining service.
Overall Experience
8.26
Overall a pleasant stay with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:21

Property Description

Prime Location and Stunning Views
Hotel Royal Macau offers a prime location beneath the iconic Guia Lighthouse, providing stunning views overlooking Vasco da Gama Park. The large windows in all guestrooms offer panoramic views of Macau City, creating a memorable stay for guests.

Luxurious Amenities
Guests at Royal Macau Hotel can enjoy a range of luxurious amenities, including air-conditioned rooms with free internet, flat-screen satellite TV, minibar, and fridge. The hotel also features an indoor pool, fitness centre, laundry services, and a business centre, ensuring a comfortable and convenient stay for all visitors.

Culinary Delights
Indulge in a culinary journey at Hotel Royal Macau with FADO offering Portuguese and local cuisines, while Catalpa Garden Restaurant serves delectable Shanghainese delicacies. Whether for leisure or business, this hotel caters to all your needs for a memorable stay in Macau.

Book your stay at Hotel Royal Macau now for an unforgettable experience.

Important information:

Please note that extra beds are available upon request, subject to availability. Contract details can be found on the booking confirmation.

Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes. Guests who wish to contact the hotel may do so using the contact details found on the booking confirmation.

For any amendment changes for nonrefundable bookings only, Hotel Royal Macau will charge HKD 200 as amendment fee.

Please note from 1st June 2015, shuttle bus transfer between Macau International Airport and Hotel Royal Macau will be suspended until further notice.

Breakfast is available from 07:00 - 10:00.

Please note that Breakfast included rate plan only included for 2 adults.

Please note that the shuttle bus service is currently suspended until further notice.

Please note that the restaurant FADO is closed every Wednesday and Catalpa Garden is closed every Monday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs HKD 20 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for HK$ 402.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 449 reviews
Cleanliness: 8.29
Service: 8.76
Location: 8.9
Room Quality: 8.55
Amenities: 8.48
Value for Money: 8.04
Food and Beverage: 7.89
Overall Experience: 8.26
N
Nurulaina • family_with_children • my
8
Pros:

Location

Cons:

Hi,

We travelled to Macau to accompany our son, who was participating in the Koala Excellence Olympiad held at your hotel. We specifically chose to stay at your hotel as it made it easier for us to support him throughout the event. The hotel's location, within walking distance of major tourist attractions and halal eateries, was also a key reason for our choice.

Our booking was for 2 adults and 1 child (12 years old) with breakfast included. However, after completing the booking and payment, we were surprised to learn that breakfast was only provided for the two adults.

We were quite disappointed, as this has never happened to us before when booking through Booking.com. In our previous bookings for two adults and one child with breakfast included, breakfast was always provided for all three guests.

I'm not sure whether this is due to the hotel's breakfast policy or how the reservation was processed through Booking.com. I would appreciate it if you could kindly clarify this for us and let us know if there is any way this will not happened to our other bookings..

Thank you in advance for your time and assistance. We look forward to your reply.

2026-07-21 • via Nuitee
J
Jiaye • couple • us
9
2026-07-20 • via Nuitee
P
Paula • solo_traveller • pt
9
A Timeless Classic with Outstanding Service – But Please Allow the Windows to Open
Pros:

I absolutely adore this hotel and have been staying here for many years, both for work and leisure trips. It offers the classic comfort of older buildings, with generously sized rooms and high-quality facilities that are increasingly hard to find.
The bed, mattress, and linens are exceptionally comfortable, ensuring a great night's sleep. Another advantage is the absence of a casino, making it an excellent choice for those seeking a quiet and peaceful stay.
The location is outstanding - truly 5 stars. You are within walking distance of many of Macau's main attractions, as well as numerous dining options, including several restaurants and cafés that are open 24 hours a day.
Finally, the staff are impeccable: professional, attentive, and consistently welcoming. This hotel offers a remarkably comprehensive and consistently high standard of service, which is why I continue to return year after year. This reliability, combined with its comfort, excellent location, and attentive staff, ensures an outstanding guest experience every time I stay.

Cons:

One significant issue was the lack of natural ventilation. Recently, the hotel does not allow guests to open any windows, which created two main problems for me.
Firstly, there is a health concern due to the complete reliance on air conditioning and filtered air. As someone who suffers from allergies, this caused considerable discomfort during my stay. To make matters worse, I became ill with the flu for two days and was unable to open a window to let fresh air into the room, which made recovery more difficult.
Secondly, there is an aesthetic issue. If guests are paying for a room with a view, they should be able to enjoy it. However, the large temperature difference between the air-conditioned room and the outside environment caused severe condensation on the exterior of the windows. As guests cannot access the outside of the glass to clean it, the view was obscured for much of the time, significantly reducing the value of the room. To finish, and beyond personal comfort, the importance of natural ventilation for health and indoor air quality has been widely recognised since the COVID-19 pandemic. There is substantial evidence highlighting the role of fresh air exchange in reducing the concentration of airborne contaminants and promoting a healthier indoor environment. The inability to access any form of natural ventilation therefore represents a significant drawback, particularly for guests who may have respiratory conditions, allergies, or other health concerns. In my view, this "no-open windows" policy should be seriously reviewed. While I appreciate that there may be operational or safety considerations behind it, allowing some degree of guest-controlled natural ventilation would significantly enhance both comfort and wellbeing, particularly for longer stays.

2026-07-20 • via Nuitee
C
Carol • solo_traveller • ca
10
I enjoyed my stay and this well appointed hotel. The staff are very helpful and the location is good.
Pros:

The location is good and the rooms are comfortable.

Cons:

The wait time for taxis can be long.

2026-07-13 • via Nuitee
F
Fabiano • extended_group • br
9
Pros:

Localização

2026-07-12 • via Nuitee
J
John • couple • sl
9
A good choice for visitors and very close to many touristic locations
Pros:

Super Clean n good staffs

Cons:

No water kettle in room .

2026-07-10 • via Nuitee
F
Francisca • solo_traveller • nl
8
Pros:

Good bed. Working A/C was good to beat the heat of the days while I was there. Spacious room.
Very pleasant staff, and great location - close to the casinos and many restaurants.

Cons:

The decor is rather outdated and it feels that if you touch the curtains, 100 years of dust will soon be released. Jokes aside, for the price I paid, and comparing with similar Hong Kong hotels in price range, this was too expensive for the amenities I got.

2026-07-06 • via Nuitee
I
Ian • solo_traveller • au
9
Visited for a conference. Great hotel in Macau itself away from the Casinos.
Pros:

Excellent hotel, good facilities, well located in Macau town, good breakfast, helpful staff

2026-07-06 • via Nuitee
M
MOO YONG • extended_group • kr
8
Cons:

The battery charging adapter was so old... then asked to change it... but still old one... they use the very old adapters.

2026-07-03 • via Nuitee
S
Stephanie Tan • couple • sg
9
2026-07-02 • via Nuitee
J
J • solo_traveller • es
10
Perfecto
Pros:

Hotel con todo lo necesario incluido gimnasio y piscina. No le falta un detalle. Recomendable

Cons:

Nada

2026-07-01 • via Nuitee
C
CHIH KANG • family_with_children • tw
10
2026-07-01 • via Nuitee
R
Renato • solo_traveller • pt
10
2026-06-30 • via Nuitee
V
VASILIS • couple • nl
8
2026-06-25 • via Nuitee
明琪 • couple • tw
10
Pros:

謝謝送的生日蛋糕

2026-06-22 • via Nuitee
C
Chun-Kai • extended_group • tw
8
2026-06-20 • via Nuitee
R
Renato • solo_traveller • pt
10
2026-06-14 • via Nuitee
J
jen tsung • solo_traveller • au
9
Pros:

地點方便 轉機前逛大牌彷和街市吃個早餐 很有歷史感 讚

2026-06-07 • via Nuitee
B
Bosma1996 • solo_traveller • nl
9
Aanrader voor een dagje Macau!
Pros:

De kamer was zeer ruim net als het bed. Goed en gevarieerd ontbijt.

Cons:

De bereikbaarheid met OV vanaf de ferry / bus terminal. Alhoewel een taxi snel en betaalbaar is.

2026-06-07 • via Nuitee
Y
Yuma • solo_traveller • jp
10
2026-06-07 • via Nuitee