Holiday Inn Express & Suites San Antonio - Downtown Market Area by IHG

Hotels
•
Holiday Inn Express
8.1 (694 reviews)
102 El Paso Street , San Antonio , us
+1 210-277-1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Spacious rooms
Clean facilities
Cons:
Noisy air conditioning
Rude staff encountered
Room cleanliness issues
Furniture needs updating

Categories

Cleanliness
7.35
Some complaints about dust and dirty walls noted; needs improvement.
Service
8.35
Generally positive experiences with staff, although one negative review regarding breakfast timing.
Location
8.85
Multiple remarks of a great location close to downtown and river walk.
Room Quality
7.85
Rooms are spacious and comfortable but noted some furniture issues.
Amenities
7.85
Good amenities like breakfast and free parking, but some complaints about air conditioning.
Value for Money
8.35
Overall perceived as a good value, especially with complimentary services.
Food and Beverage
8.35
Breakfast received positive remarks; has good coffee availability.
Overall Experience
7.85
Guests enjoyed their stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious All-Suite Accommodation
This centrally located Holiday Inn Express Downtown Market Area offers spacious suites with kitchenettes, sofas, and complimentary WiFi. Each suite comes equipped with a TV, ironing facilities, and a microwave and fridge for added convenience.

Convenient Amenities for Business and Leisure
Guests can enjoy the outdoor pool, business center, and gym during their stay. The hotel also serves breakfast and provides laundry facilities, ensuring a comfortable and hassle-free experience for all visitors.

Prime Location near Major Attractions
Located just 1 km from The Alamo and the River Walk, this hotel is also in close proximity to the University of Texas at San Antonio Downtown and the Tower of the Americas. With easy access to key landmarks, Holiday Inn Express is the perfect choice for your stay in San Antonio.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Downtown Market Area!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 694 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
M
Mindy • solo_traveller • us
10
Pros:

Staff at front desk was great!!!

2026-08-05 • via Nuitee
M
Md • family_with_children • us
9
2026-08-04 • via Nuitee
T
TAKAKI • couple • jp
6
2026-08-03 • via Nuitee
M
Maurice • family_with_children • nl
8
Goed hotel, leuk verblijf
Pros:

Zeer grote stille kamers (zelfs de airco’s).
Ontbijt erg goed, maar snel druk door de te kleine ruimte…
Parkeren gratis en maar 20 min lopen tot je aan de Alana en/of riverwalk bent.

2026-08-02 • via Nuitee
L
Ling Chieh • couple • us
8
Pros:

員工態度非常好

Cons:

沒有什麼不滿意的

2026-07-25 • via Nuitee
F
Federico • couple • it
8
2026-07-24 • via Nuitee
A
Anailil Sauri Cortés • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Algunos muebles en mal estado

2026-07-23 • via Nuitee
A
alan • family_with_children • us
10
Pros:

i love the breakfast and clean invironment

2026-07-22 • via Nuitee
C
Cynthia • solo_traveller • us
1
2026-07-21 • via Nuitee
D
David68 • solo_traveller • fr
7
Pros:

Accueil et proximité du centre

Cons:

Piscine fermée

2026-07-21 • via Nuitee
I
Ivan • family_with_children • br
7
2026-07-19 • via Nuitee
H
Huskey • solo_traveller • us
10
Pros:

All nice

2026-07-19 • via Nuitee
J
Javier • solo_traveller • us
10
Pros:

Room was clean, breakfast was great

2026-07-19 • via Nuitee
J
Jenny • solo_traveller • us
10
2026-07-17 • via Nuitee
C
Carlos • family_with_children • mx
10
Pros:

el almuerzo

Cons:

problema para conectarse a internet

2026-07-16 • via Nuitee
J
Juan • couple • us
10
2026-07-16 • via Nuitee
M
Marco • solo_traveller • gb
10
2026-07-15 • via Nuitee
A
Arnaud Duvivier • solo_traveller • be
9
Pros:

river walk a 10' à pied et 10' de plus pour atteindre le centre ville par celui-ci. Le personnel d'un accueil exceptionnel.

2026-07-14 • via Nuitee
W
Willie • couple • us
10
Pros:

Easy access to downtown

2026-07-13 • via Nuitee
L
Lily • family_with_children • us
10
This hotel was great would definitely recommend and definitely stay again.
Pros:

Breakfast was great very delicious and organized not just some cheap muffins but a full on breakfast buffet!

Cons:

When returning back to the hotel at the end of the day between 9-10pm we barely found parking. Not a big deal but we thought we would have to park our car in another location away from the hotel.

2026-07-10 • via Nuitee