Holiday Inn Express & Suites San Antonio - Downtown Market Area by IHG

Hotels
•
Holiday Inn Express
8.1 (649 reviews)
102 El Paso Street , San Antonio , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Spacious rooms
Clean facilities
Cons:
Noisy air conditioning
Rude staff encountered
Room cleanliness issues
Furniture needs updating

Categories

Cleanliness
7.35
Some complaints about dust and dirty walls noted; needs improvement.
Service
8.35
Generally positive experiences with staff, although one negative review regarding breakfast timing.
Location
8.85
Multiple remarks of a great location close to downtown and river walk.
Room Quality
7.85
Rooms are spacious and comfortable but noted some furniture issues.
Amenities
7.85
Good amenities like breakfast and free parking, but some complaints about air conditioning.
Value for Money
8.35
Overall perceived as a good value, especially with complimentary services.
Food and Beverage
8.35
Breakfast received positive remarks; has good coffee availability.
Overall Experience
7.85
Guests enjoyed their stay, with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:12

Property Description

Luxurious All-Suite Accommodation
This centrally located Holiday Inn Express Downtown Market Area offers spacious suites with kitchenettes, sofas, and complimentary WiFi. Each suite comes equipped with a TV, ironing facilities, and a microwave and fridge for added convenience.

Convenient Amenities for Business and Leisure
Guests can enjoy the outdoor pool, business center, and gym during their stay. The hotel also serves breakfast and provides laundry facilities, ensuring a comfortable and hassle-free experience for all visitors.

Prime Location near Major Attractions
Located just 1 km from The Alamo and the River Walk, this hotel is also in close proximity to the University of Texas at San Antonio Downtown and the Tower of the Americas. With easy access to key landmarks, Holiday Inn Express is the perfect choice for your stay in San Antonio.

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Downtown Market Area!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 649 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 7.85
G
Ganna • solo_traveller • us
8
Good hotel
Pros:

Good hotel with a spacious two-room suite, comfortable beds, and a good breakfast. The room was quiet, which made for a great night's sleep.
The front desk receptionist was very friendly and welcoming.

Cons:

The only issue we experienced was an unpleasant smell coming from the air conditioner in room 319.

2026-06-04 • via Nuitee
D
David • couple • us
9
Expectations were met etc.
Pros:

Location & very clean complex etc.

Cons:

A very small room trash can should be a little bigger...5 gallons would have been perfect etc.

2026-06-02 • via Nuitee
L
Lorena • couple • es
8
Relación calidad precio buena
Pros:

La ubicacion es buena

Cons:

La piscina estaba turbia

2026-05-28 • via Nuitee
L
Lokkie_16 • solo_traveller • us
10
Pros:

Breakfast

Cons:

I enjoyed everything

2026-05-27 • via Nuitee
N
najm • family_with_children • us
5
Pros:

Not of American standards

2026-05-26 • via Nuitee
R
Rex • family_with_children • us
8
2026-05-26 • via Nuitee
S
Shote • couple • us
8
2026-05-18 • via Nuitee
J
Jell • family_with_children • us
7
2026-05-18 • via Nuitee
L
Lucia • couple • nl
9
2026-05-13 • via Nuitee
J
Javier • solo_traveller • us
10
2026-05-06 • via Nuitee
J
Julian • couple • de
8
Gutes Hotel, sehr nettes Personal
Pros:

Überaus freundliches Personal

Cons:

Lage in eher verlassenem Industriegebiet

2026-05-02 • via Nuitee
R
Raiza • couple • au
4
Pros:

The front desk staff on check out was great but the check-in staff was awful and very abrupt. Found 2 insects in our room. Aircon unit smells of mould. Carpet in the room was dirty. One of the bedside lampshades/lights is not working.

2026-04-28 • via Nuitee
M
Michele • solo_traveller • it
8
Piacevole cittadina in festa e ottimo l’hotel.
Pros:

Parcheggio controllato per la moto e zona tranquilla. Camera super. Come sempre nella catena IHG reception molto valid e con personale simpatico e disponibile.

Cons:

La solita moquette nella camera. Roba da anni ‘60.

2026-04-27 • via Nuitee
S
Severine • solo_traveller • fr
8
Pros:

Bon emplacement a une dizaine de minutes du centre. Chambre très spacieuse.

Cons:

Établissement un peu vieillot.

2026-04-22 • via Nuitee
F
Frederick • solo_traveller • us
10
2026-04-20 • via Nuitee
J
Jim • couple • us
7
Pros:

The breakfast was fine, but the space where the food is displayed is way too small in my personal opinion.

Cons:

We were in room 310. The shower in that room has very little grip on the floor of the tub. I would highly recommend putting something on the floor of the tub because someone is going to take a hard fall. It's too slippery.

2026-04-17 • via Nuitee
L
Lucia • couple • nl
10
Fantastisch
Pros:

Personeel ontbijt!
De manager was zo vriendelijk,er stond buiten geen asbak,voor de rokers en gelijk diezelfde dag heeft hij een nieuwe asbakpaal neergezet!
Ontbijt was zeer uitgebreid!
Had ook een dubbele boeking, zonder problemen opgelost!

Cons:

Alles was goed!

2026-04-16 • via Nuitee
P
Pedro Andrés Alba • solo_traveller • mx
10
2026-04-15 • via Nuitee
S
Serliana • family_with_children • us
8
Buena pero mala atención en la recepción
Pros:

La habitación muy espaciosa, tenía todo lo necesario, el desayuno espectacular

Cons:

El personal pesimo, hay dos chicas en recepción y las dos mala atención, odiosas y no daban las respuestas

2026-04-14 • via Nuitee
R
Ramesh • family_with_children • us
9
Pros:

Clean room, friendly staff and good breakfast.

2026-04-14 • via Nuitee