SpringHill Suites Charlotte University Research Park

Hotels
•
SpringHill Suites
8.5 (378 reviews)
8700 Research Drive , Charlotte , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great customer service
Clean rooms
Good location
Delicious breakfast
Cons:
Smell of marijuana in hallways
Overpriced meals
Poor room layout

Categories

Cleanliness
7.71
Several mentions of cleanliness, though issues with odors were noted.
Service
9.18
Positive comments regarding the helpful and professional staff.
Location
8.72
Good location received positive feedback from multiple reviews.
Room Quality
7.67
Some reviews mentioned issues with room comfort but also indicated cleanliness.
Amenities
8.7
Amenities like breakfast and parking were appreciated.
Value for Money
8.16
Mixed sentiments about value; some prices seen as high.
Food and Beverage
9.21
Consistently praised for breakfast quality.
Overall Experience
8.68
Overall satisfaction, many expressed a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:23

Property Description

Modern Suites with Kitchenettes
Experience comfort and convenience at SpringHill Suites Charlotte, where every suite comes equipped with a kitchenette featuring a microwave and refrigerator. Enjoy modern decor and entertainment with a flat-screen TV in each room.

Fitness Center and Meeting Facilities
Stay active during your stay with our on-site fitness center, or take advantage of our meeting and banquet facilities for any business needs. Guests also have access to a laundrette for added convenience.

Convenient Location and Dining Options
Located just minutes away from the University of North Carolina at Charlotte and Charlotte city center, our hotel is easily accessible from Interstate 85. Explore a variety of dining options within a mile of the hotel.

Book your stay at SpringHill Suites Charlotte for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work will be carried out from 03/02/2025 to 30/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.5
Based on 378 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
A
annetter177 • Friends getaway • Birmingham, Alabama
6
This stay was just ok. SpringHill Suites used to be my go to for vacation, but it has lost its luster, it needs updating
Pros:

The room was clean, but mattresses are worn out! Also the halls smelled of marijuana as well as the elevators! Customer service was very helpful.

2026-05-29 • via Tripadvisor
C
Chantel • family_with_children • us
10
2026-05-28 • via Nuitee
S
Saddler • solo_traveller • us
10
2026-05-26 • via Nuitee
Z
Zaria • extended_group • us
10
Customer service was great and the rooms were clean for the most recent part
Pros:

The only draw back for the entire stay is that you advertise that the beds are queen sized beds and that is a lie. The beds size is a full. So for that the value was not worth it . There was also a pet or something else previously in our room bc everyone who had allergies immediately started to sneeze and cough as soon as we entered the room.

Cons:

The bed size. If you’re advertising and charging for a queen size bed, that’s what should be in the rooms

2026-05-26 • via Nuitee
S
Stephen • couple • us
10
Perfect
Pros:

Super clean and comfortable

2026-05-26 • via Nuitee
D
Dariah • family_with_children • us
10
2026-05-26 • via Nuitee
S
Stephan • couple • us
10
2026-05-24 • via Nuitee
E
Esperanza • family_with_children • us
10
Comodidad y amabilidad
Pros:

Su comodidad y limpieza

Cons:

Que todo lo que venden en la tienda es muy caro

2026-05-24 • via Nuitee
S
Simone • solo_traveller • us
7
Good for quick trip
Pros:

The bed was comfortable and made for a good night’s rest. I also appreciated the hotel’s location and accessibility, as it was very convenient for attending my event and made it easy to get there.

Cons:

The refrigerator was not cleaned before my stay, as food from the previous guest was still inside. This was the biggest issue for me and impacted my first impression of the room. I was also not a fan of having a connecting room due to privacy concerns. Additionally, the room was a hearing-accessible room for people with disabilities, which was not my preference, though I understand this may have been the only option available given my early check-in request.

2026-05-22 • via Nuitee
N
nbell8 • Business • Collegeville, Pennsylvania
8
Work trip and nice room
Pros:

3 night trip for work and good price for free parking and breakfast. I stayed here last year and came back again. I thought the breakfast was not as good as last time (the 2 hot choices were basically the same thing.. breakfast sandwich on biscuit or croissant). But it was well stocked and easy in and out. Appreciated the free parking vs a lot of other hotels closer to college that charge for parking. Employees always friendly and felt safe at hotel.

2026-05-18 • via Tripadvisor
J
Jesse • family_with_children • us
9
2026-05-18 • via Nuitee
S
serge • couple • us
8
Pros:

Location was close to my event area

Cons:

Nothing

2026-05-16 • via Nuitee
T
Tarkisha • solo_traveller • us
9
2026-05-14 • via Nuitee
L
Lawson • couple • us
10
Pros:

Great coffee and the bed was really, really comfortable. I will save this in my bookings for the next concert we attend in the Charlotte, NC area.

Cons:

N/A

2026-05-11 • via Nuitee
T
Triva • couple • us
6
Pros:

Clean and updated

Cons:

Difficulty sleeping due to AC unit turning off and on all night. Each time it turned off, we woke up feeling hot.

2026-05-10 • via Nuitee
K
Kevin • extended_group • us
6
2026-05-05 • via Nuitee
G
Gerson • extended_group • ca
10
2026-05-04 • via Nuitee
L
Laquesha • family_with_children • us
9
Super quiet location. Would definitely stay again.
Pros:

The room was a great size. We weren’t all on top of each other. Breakfast was good and the staff was excellent!

Cons:

We had a two queen room but the beds were not queens they were definitely fulls or doubles and the bed I shared with my husband had a super saggy mattress. I didn’t wake up in pain but we did roll to the middle when we were in the bed together.

2026-05-03 • via Nuitee
C
Cindy • couple • us
10
2026-04-25 • via Nuitee
D
Dwight • family_with_children • us
9
Cons:

Someone Left Poo The Toliet.

2026-04-21 • via Nuitee