SpringHill Suites Charlotte University Research Park

Hotels
•
SpringHill Suites
8.5 (424 reviews)
8700 Research Drive , Charlotte , US
+1 704-503-4800

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great customer service
Clean rooms
Good location
Delicious breakfast
Cons:
Smell of marijuana in hallways
Overpriced meals
Poor room layout

Categories

Cleanliness
7.71
Several mentions of cleanliness, though issues with odors were noted.
Service
9.18
Positive comments regarding the helpful and professional staff.
Location
8.72
Good location received positive feedback from multiple reviews.
Room Quality
7.67
Some reviews mentioned issues with room comfort but also indicated cleanliness.
Amenities
8.7
Amenities like breakfast and parking were appreciated.
Value for Money
8.16
Mixed sentiments about value; some prices seen as high.
Food and Beverage
9.21
Consistently praised for breakfast quality.
Overall Experience
8.68
Overall satisfaction, many expressed a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:23

Property Description

Modern Suites with Kitchenettes
Experience comfort and convenience at SpringHill Suites Charlotte, where every suite comes equipped with a kitchenette featuring a microwave and refrigerator. Enjoy modern decor and entertainment with a flat-screen TV in each room.

Fitness Center and Meeting Facilities
Stay active during your stay with our on-site fitness center, or take advantage of our meeting and banquet facilities for any business needs. Guests also have access to a laundrette for added convenience.

Convenient Location and Dining Options
Located just minutes away from the University of North Carolina at Charlotte and Charlotte city center, our hotel is easily accessible from Interstate 85. Explore a variety of dining options within a mile of the hotel.

Book your stay at SpringHill Suites Charlotte for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Renovation work will be carried out from 03/02/2025 to 30/04/2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.5
Based on 424 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 8.68
G
Grier • extended_group • us
6
Pleased with price and comfort.
Pros:

The fresh fruit water in the lobby was delightful.

Cons:

Breakfast was not what I expected at all. I had to eat off the property. The hotel was extremely booked and the elevators didn't flow smoothly, we almost got stuck.

2026-09-10 • via Nuitee
G
Gloria • solo_traveller • us
9
2026-09-05 • via Nuitee
L
Laken • couple • us
10
Pros:

The beds were soooo comfortable! And the room set up was super nice!

Cons:

Nothing

2026-08-31 • via Nuitee
R
Robinson • solo_traveller • us
10
2026-08-31 • via Nuitee
C
Charlisha • solo_traveller • us
5
Decent, at best
Pros:

I liked the location. I also liked the free parking and breakfast. That's about it.

Cons:

I didn't like the mold on the ceiling in the bathroom, as well as the spider that greeted me. I also didn't like the moldy smell that greeted me. Lastly, I didn't like that I couldn't get anyone on the phone from 11:30 p.m. to my 1:50 a.m. arrival when I was trying to notify them that my flight had been delayed, and I didn't want them to cancel my reservation and mark me as a no-show.

2026-08-24 • via Nuitee
A
alexia • solo_traveller • us
10
2026-08-24 • via Nuitee
S
Shaliyah • family_with_children • us
9
Great stay
Pros:

Clean, prompt service from staff, speedy check in/out process

2026-08-15 • via Nuitee
N
Nicole • solo_traveller • us
1
2026-08-09 • via Nuitee
W
WESLEY • extended_group • us
9
Great experience. Great staff.
Pros:

Friendly staff. Well kept. Great breakfast.

2026-08-07 • via Nuitee
A
Anasha • solo_traveller • us
7
Pros:

Clean

Cons:

Bed space was extremely tight and outlets were only on one side of the bed

2026-08-07 • via Nuitee
D
Derrelle • solo_traveller • us
10
2026-08-07 • via Nuitee
B
Brittany • solo_traveller • us
8
Pros:

I enjoyed the location and how close to my venue I was attending it was and the price was great.

Cons:

I didnt like that the toilet didnt want to seem to flush. Im not sure why. Also that there was no plunger in case the toilet didn't flush.

2026-08-03 • via Nuitee
G
Graves • family_with_children • us
8
2026-08-02 • via Nuitee
J
Juwan • couple • us
10
2026-07-20 • via Nuitee
S
Shawannda • extended_group • us
10
2026-07-20 • via Nuitee
H
Htet Htet Phyo • couple • us
10
2026-07-19 • via Nuitee
J
joseph • extended_group • gb
10
2026-07-18 • via Nuitee
M
Mike • solo_traveller • us
10
Great place to stay for family or individuals from out of town
Pros:

Staff and overall experience was Fantastic and I was in town for national school food show and the stay was Outstanding and when I come back I will stay there again. Special thanks to front desk staff and Manager dressed in nice suit!

Cons:

n/a

2026-07-15 • via Nuitee
C
Cornelius • solo_traveller • us
9
I really enjoyed my stay.
Pros:

Quiet n clean

Cons:

N/A

2026-07-14 • via Nuitee
T
Tiffani • solo_traveller • us
9
2026-07-13 • via Nuitee