Eurostars Puerta Madrid

Hotels
•
Eurostars Hotels
8.5 (3992 reviews)
Juan Rizi, 5 , Madrid , ES
+34 917 43 83 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Distance from tourist attractions
Minor comfort issues with beds

Categories

Cleanliness
8.08
Reviews highlight cleanliness but mention some maintenance issues.
Service
9.05
Staff described as very friendly and professional.
Location
8.59
Location praised for convenience, though some mention distance from tourist spots.
Room Quality
8.54
Rooms are spacious and comfortable, with minor issues reported.
Amenities
8.57
Amenities generally appreciated, although some rooms noted for lack of maintenance.
Value for Money
8.03
Good value given comfort, though pricing concerns mentioned.
Food and Beverage
8.58
Breakfast options are well-rated, though some quality issues noted with products.
Overall Experience
8.55
Positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Modern Hotel with Convenient Location
This modern hotel, with a gym, is a 5-minute drive from Madrid’s Barajas Airport and IFEMA Convention Centre.

Convenient Transport Links
Located next to the A2 Motorway, Silken Puerta Madrid is convenient for transport links. Easily access central Madrid with the nearby bus stops and interchange station.

Comfortable Rooms and Dining Options
Enjoy spacious air-conditioned rooms with soundproofing and luxury amenities. Indulge in fresh cuisine at La Orza restaurant or choose from a varied menu at the on-site café.

Ready to experience comfort and convenience at Silken Puerta Madrid? Book your stay now and make the most of your time in Madrid!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.5
Based on 3992 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
J
Judit • family_with_children • hu
10
2026-09-18 • via Nuitee
R
Raul • couple • ar
8
Recomendable para este evento en particular !!
Pros:

Tomamos ese hotel por la cercanía a la Fórmula 1 !!. Si no fuese por ese evento, está lejos de todo

2026-09-18 • via Nuitee
J
Jose • extended_group • es
10
2026-09-13 • via Nuitee
S
Salsamendi • solo_traveller • es
9
Pros:

Todo está genial

Cons:

No hay nada quenln me gustase ya que repetimos.

2026-09-13 • via Nuitee
M
Martha Celina • family_with_children • es
9
2026-09-12 • via Nuitee
E
ELMER • solo_traveller • ca
10
2026-09-10 • via Nuitee
P
Práxedes • solo_traveller • es
10
2026-09-10 • via Nuitee
I
Isabel • couple • es
10
2026-09-08 • via Nuitee
R
Ricardo • couple • es
7
2026-09-07 • via Nuitee
X
xingjian • solo_traveller • es
1
This has been my worst accommodation experience ever!!!
Pros:

Nothing !!!

Cons:

The room is overrun with ants. The inner room has no windows and poor ventilation. Some furniture was already broken upon check‑in. The host is not replying to my messages, yet they intend to deduct my deposit upon check‑out. I strongly do not recommend this accommodation. This has been my worst accommodation experience ever!!!

2026-09-07 • via Nuitee
M
Mevena • couple • fr
10
Un séjour parfait
Pros:

L’hôtel était placé parfaitement avec nos activités. Nous arrivions facilement à joindre le cendre en bus car un arrêt a 3 minutes à pied. Le personnel était très agréable et au petit soin. Aucun regret et je recommande vraiment cet superbe hôtel !

Cons:

Nous avons tout aimé c’était parfait

2026-09-07 • via Nuitee
R
Raquel • couple • es
8
2026-09-06 • via Nuitee
J
Jihane • extended_group • ma
8
2026-09-05 • via Nuitee
A
Alicia • family_with_children • es
10
Genial!!
Pros:

Las camas, el silencio a la noche, la temperatura, la amplitud de la habitación y las camas.
Se puede ir andando al metropolitano( una hora pero buen camino)

Cons:

Nada.
Estéticamente mejorable para mi gusto( moquetas de pasillos, hall..) pero repetiría!!

2026-09-04 • via Nuitee
J
Jesús María • couple • es
8
2026-09-04 • via Nuitee
J
Juan Carlos • extended_group • es
8
2026-09-04 • via Nuitee
M
MANUEL • solo_traveller • ae
8
2026-09-04 • via Nuitee
T
Txedes • solo_traveller • es
10
Pros:

La tranquilidad del hotel, limpieza y comodidad

2026-09-04 • via Nuitee
N
Nikolic • couple • hr
9
Velika soba i udoban krevet, solidan dorucak
Pros:

Udobnost kreveta i velicina sobe

Cons:

Udaljenost od grada ali razlog dolaska bio je koncert do kojeg smo isli pjesice tako da nemam zamjerki

2026-09-03 • via Nuitee
C
Chrismar • solo_traveller • es
9
2026-09-02 • via Nuitee