Eurostars Puerta Madrid

Hotels
•
Hoteles Silken
8.5 (3727 reviews)
Juan Rizi, 5 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Distance from tourist attractions
Minor comfort issues with beds

Categories

Cleanliness
8.08
Reviews highlight cleanliness but mention some maintenance issues.
Service
9.05
Staff described as very friendly and professional.
Location
8.59
Location praised for convenience, though some mention distance from tourist spots.
Room Quality
8.54
Rooms are spacious and comfortable, with minor issues reported.
Amenities
8.57
Amenities generally appreciated, although some rooms noted for lack of maintenance.
Value for Money
8.03
Good value given comfort, though pricing concerns mentioned.
Food and Beverage
8.58
Breakfast options are well-rated, though some quality issues noted with products.
Overall Experience
8.55
Positive overall experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:51

Property Description

Modern Hotel with Convenient Location
This modern hotel, with a gym, is a 5-minute drive from Madrid’s Barajas Airport and IFEMA Convention Centre.

Convenient Transport Links
Located next to the A2 Motorway, Silken Puerta Madrid is convenient for transport links. Easily access central Madrid with the nearby bus stops and interchange station.

Comfortable Rooms and Dining Options
Enjoy spacious air-conditioned rooms with soundproofing and luxury amenities. Indulge in fresh cuisine at La Orza restaurant or choose from a varied menu at the on-site café.

Ready to experience comfort and convenience at Silken Puerta Madrid? Book your stay now and make the most of your time in Madrid!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3727 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.55
M
Miguel Vilela • solo_traveller • pt
9
Pros:

Funcionários, limpeza, comodidade e pequeno almoço

Cons:

Preço vs localização

2026-05-30 • via Nuitee
H
Hamed • family_with_children • ae
5
Pros:

Very basic

Cons:

Normal

2026-05-30 • via Nuitee
M
Michael • couple • be
10
Pros:

La habitación era enorme

2026-05-30 • via Nuitee
J
Juan • extended_group • us
8
2026-05-30 • via Nuitee
R
Romina • solo_traveller • it
8
Good.
Pros:

All.

Cons:

Breakfast too poor for such a structure

2026-05-29 • via Nuitee
R
Rafael • extended_group • es
9
2026-05-29 • via Nuitee
W
Welinton Javier • couple • es
8
2026-05-28 • via Nuitee
L
Lucia • extended_group • es
10
2026-05-28 • via Nuitee
L
Lluís • solo_traveller • es
6
Bien
Pros:

Cama

Cons:

Ducha

2026-05-26 • via Nuitee
F
Fernando • extended_group • es
9
Magnífico
Pros:

Ubicación , habitaciones espaciosas y muy limpias, amabilidad en recepción. Bar

2026-05-26 • via Nuitee
Y
yens • family_with_children • pe
10
Excelente por el precio
Pros:

Ordenado y limpio, personal
Muy atento.

Cons:

La distancia, el metro está alejado pero hay parada de buses muy cerca. Los taxis económicos.

2026-05-25 • via Nuitee
D
Diana Maria • solo_traveller • co
10
2026-05-25 • via Nuitee
J
Jalal • family_with_children • ma
8
Comfy and beautiful!
Pros:

Very clean and neat

Cons:

Nothing much, its very good

2026-05-25 • via Nuitee
P
PENELOPE • couple • es
10
Pros:

El desayuno muy bien

Cons:

Que había una comunión y los niños invitados corretearon por todas las plantas. Estaban en el hall y llegaron a subir libremente hasta la 4a planta, que yo sepa, pues era donde me alojaba yo, corriendo por los pasillos, imposible descansar.

2026-05-25 • via Nuitee
V
virginia • family_with_children • es
9
TRANQUILO, UN POCO APARTADO DEL CENTRO, PERO LAS TRES DES EXCELENTES (DESAYUNO, DUCHA Y DESCANSO)
Pros:

La cama y la ducha fantásticas, el desayuno es muy variado y el personal muy atento, la zona tranquila aunque un poco apartado del centro y no muy bien comunicado en transporte público

Cons:

El personal que atendía el desayuno era demasiado rápido quitando las cosas de la mesa y lo alejado del centro de Madrid si quieres visitar la ciudad

2026-05-25 • via Nuitee
I
Irene • family_with_children • es
9
Muy buena
2026-05-25 • via Nuitee
N
NOELIA • couple • es
5
Eurostars normalito.
Pros:

Las sábanas tenían una mancha que parecía sangre.
La habitación no estaba muy limpia.
La relación calidad-precio no es la mejor, hemos estado en otros hoteles de la cadena muchísimo mejores teniendo las mismas estrellas.

Cons:

Limpieza habitación.
Variedad desayuno, por ejemplo no había algo tan común como croissants.

2026-05-24 • via Nuitee
O
Oliver • family_with_children • es
10
Servicio excelente 👌 limpieza y todos
Pros:

Todo perfecto 👌

Cons:

Todo

2026-05-24 • via Nuitee
F
Fernando • couple • us
9
2026-05-24 • via Nuitee
D
DIRAIHIM • couple • sa
8
Pros:

قريب من المطار ومكان هادي

2026-05-24 • via Nuitee