Meliá Koh Samui

Great service from the hotel Staff. From the front reception (except the larger girl that always looked a little upset and bit rude) the staff at the hotel was very nice and accommodating. They made our stay memorable. Big shout out to the sweetest guy- Bau- who treated us like family. Great job!

Where do we even begin? We cannot recommend Melia Koh Samui enough, but this review is especially dedicated to the incredible team who made our wedding and entire week perfect.
Our journey with Melia started 3 years ago when our wedding planner, Faii, organised our proposal. She was so amazing that we knew immediately we had to have her plan our wedding too and she did not disappoint. For three full years, Faii’s communication was flawless. She was clear, super organised, and made everything we asked for happen with so much ease. Anyone planning a destination wedding knows how stressful it can be, but Faii made the entire process extremely simple. She noted every single detail and orchestrated our big day from beginning to end with precision and grace.
We also had many family and friends join us, so we asked Faii if we could organise a pre-wedding gathering at the Power Lounge. She transformed the room with beautiful decor, delicious food, and flowing drinks, making the space feel extra special for our guests. Words cannot explain how grateful we are for her hosting this for us.
From the moment we arrived for our week-long stay, every single Melia worker made us feel like we were at our second home. The service was unbelievable, everyone was so friendly, welcoming, and genuinely invested in making our day special. Other staff members even popped into the wedding to congratulate us, which touched our hearts.
A huge shout-out to Faii and Maria, who welcomed us from the minute we arrived. We knew we were in great hands. The attention to detail was so precise that it made everything feel seamless. We started the day with a beautiful and meaningful Thai ceremony, and Faii walked us through every step so we understood the significance of each moment. Then, in the evening, the Western ceremony was organised to perfection. Faii, along with Marina (the restaurant manager), designed our dream wedding at the Breeza Restaurant, overlooking the magical ocean. It was everything we had ever envisioned.
The night felt like a dream, complete with a fire show and fireworks that were organised so well! The staff during both ceremonies were absolutely amazing. And the food? It was out of this world. All of our guests have not stopped raving about how generous the portions were, how quickly the drinks were served, and how delicious every dish tasted. Credit goes to every single person behind the scenes who made it happen.
Our family and friends felt so welcomed and had the best time of their lives. We will never forget the week of celebrations or our wedding day. Thank you, Melia Koh Samui, for making our stay and our wedding an absolute fairy tale. We are forever grateful.
If you're considering having your wedding at Melia Koh Samui, don't hesitate for a second. It was the best decision we ever made, and we cannot recommend the hotel, the staff, and especially our incredible wedding planner, Faii, highly enough. Thank you for giving us the wedding of our dreams. We cannot wait to return to what will always feel like our second home.

⭐⭐⭐⭐⭐ We had a wonderful experience dining by the pool at the Meliá Hotel restaurant, and a big part of that was thanks to Baw. From the moment we arrived, he was incredibly attentive, friendly, and professional. We were dining with our family and friends and lots of kids, and he went above and beyond to make sure we were comfortable and had everything we needed. His warm attitude, attention to detail, and genuine care made us feel truly welcomed. Exceptional service like Bao’s is what turns a great meal into a memorable one. He is a real credit to the hotel, and we hope to see him again on our next visit.

BAW was the best person and extremely hospitalable. Such a great host and super friendly to the family. One of the best service !

Food’s not bad and the beach a little crowded but we had a fun time and the kids loved it. The complex is sprawling. Took like 10 mins to walk in. So if you leave something in your car, don’t bother going back to get it unless you really need it. Service was excellent. Look for P’Baw, he’s super friendly and was very attentive to the family’s many requests - patient and went out of his way to please us. Thank you!

Thank you to an amazing hotel!

Excellent hotel, good staff..hotel with a pool and luxurious rooms Auto...and k

Today is our very last day at Meliá Koh Samui, and we are so sad to leave this absolute paradise. It has been a truly perfect family vacation from start to finish.
​If you are planning a trip, here is why you need to book this resort:

​The Level Rooms are Pure Luxury: Booking "The Level" was the best decision we made. Having direct access to the pool right from our room added such a luxurious, exclusive and confortable feel to our stay.

​Ideal Family Setting: The location is absolutely ideal for a family getaway. The beach is beautiful, wonderfully quiet, and perfect for relaxing days together.

Unrivaled Hospitality: We have felt so incredibly well looked after during our entire stay. From the warm welcome at reception to our daily visits to the Level Lounge, the service is flawless.

​A Dream Team at The Level Lounge: We have to give a massive thank you to the service team who made our mornings so special. Kim, Salhi, Zena, Pink, Matteo, and Juila—your attentive, perfect service and warmth and friendly smile made us feel great every single day.

​We are leaving today with the best memories. Meliá Koh Samui is an all-around beautiful place for a family holiday!

Odamız çok güzeldi

Great resort. Family of 10 looked after by fantastic staff. Couldn’t have been better. Gift looked after all our needs.

We liked it very much, very friendly atmosphere and stuff.

Amazing stay! Pool room with level access absolutely gorgeous and worth the extra. Gigi and Ribbon at the kids club are wonderful, our 5 year old daughter adored them and loved spending time doing the activities.

Melia in Koh samui is an excellent resort with a great breakfast buffet and wonderful vip concierge lounge at The Level which included amazing cocktails , food and soft drinks . The wait staff are exceptional and exceeded expectations . I would like to thank the waitstaff ( Kim, Sachi, Pink, Matteo, Zena) for making my experience memorable and always keeping my drinks filled and my belly full. The atmosphere is wonderful light and a nice breezy environment. I thoroughly enjoyed relaxing after a long day of sightseeing and beach exploring. Would gladly stay and choose the Level experience if I returned. I visited July 2026 and found the swimmable lagoons amazing refreshing warm clean and pleasant after a busy day of sightseeing . The hotel is clean, ultra safe and the grounds are impeccable. The resort was highly recommended by travel agency and I second their nomination . I purchased tours from the onsite concierge desk (Jay) who is a fantastic expert in luxury experiences and top tier entertainment. I valued his hospitality, services and recommendations and would like to thank him for all of his recommendations and tour advice .the tours that he sold were a better value than what I was offered from my travel agent and he was able to book me a vip national park tour at the last minute after my previous booking cancelled which I had booked months in advance .

Location and pools

Beautiful resort and great yoga classes with Mui

My family and I had the best experience staying at Melia Koh Samui. From the moment we arrived until we checked out, everything was exceptional. The stay was incredibly pleasant, and the customer service was truly top-notch. Every staff member we encountered was warm, friendly, and genuinely committed to making our holiday memorable.

I highly recommend booking The Level access. The Level Lounge was the perfect place to relax, cool down throughout the day, and enjoy the extra benefits. A special thank you to the amazing lounge team—Maya, Sachi, Kim, Pink and Matteo. They made us feel welcome every single day with their genuine hospitality and attention to detail, and they truly made our stay even more special.

Kuson from Breeza Beach restaurant was also super friendly and accommodating. We enjoyed our dinner because of his hospitality.

The pools are probably the best in Koh Samui, with plenty of space for both families and adults to enjoy. The beachfront is absolutely beautiful, and the complimentary kayaking was a fantastic bonus that we really appreciated.

The rooms were spotless, comfortable, and beautifully maintained. Melia Koh Samui is a true five-star hotel, not just because of its facilities, but because of the outstanding service provided by its team.

We thoroughly enjoyed our stay and would not hesitate to return. Highly recommended for anyone visiting Koh Samui!