Hilton Garden Inn Anchorage

Hotels
•
Hilton Garden Inn
8.2 (405 reviews)
4555 Union Square Drive , Anchorage , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-decorated
Friendly and helpful staff
Good location
Cons:
Room maintenance issues
Cold pool
Confusion with breakfast options

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness positively, but issues with room maintenance reflect a need for improvement.
Service
8.56
Staff was reported as friendly and helpful, contributing positively to the overall experience.
Location
9.1
The hotel's location was frequently praised for being convenient and accessible.
Room Quality
7.85
Rooms were generally clean and updated, but reports of maintenance issues with heaters affected the perception.
Amenities
8.08
Amenities like the pool and breakfast were appreciated, though there was some confusion about breakfast options.
Value for Money
8.24
Guests found the price reasonable given the available amenities and service quality.
Food and Beverage
7.59
No free breakfast offered; some guests were disappointed with the food options.
Overall Experience
8.56
Despite some issues, most guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Conveniently Located in the Heart of Anchorage City Centre:

Nestled in the vibrant center of Anchorage, the Hilton Garden Inn offers a prime location for exploring the city's attractions and natural beauty.

Modern Amenities and Free Services:

Enjoy complimentary airport transfers, wireless internet, and access to a 24-hour fitness center. The hotel also provides a free area shuttle and on-site dining options for your convenience.

Proximity to Key Landmarks and Activities:

Situated near the airport, air force base, museums, shopping centers, and restaurants, the hotel ensures you are never far from the pulse of Anchorage's entertainment and leisure offerings.

Experience comfort and convenience at the Hilton Garden Inn Anchorage - book your stay now for an unforgettable Alaskan adventure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Location

Guest Reviews

8.2
Based on 405 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 8.24
Food and Beverage: 7.59
Overall Experience: 8.56
S
Sherise • family_with_children • us
9
Very nice. Would recommend
Pros:

Staff was very nice and helpful

Cons:

No washcloths in room

2026-09-12 • via Nuitee
A
April • couple • us
7
Good stay for a few days
Pros:

Location and they tried to give us a room away from most guests for privacy.

Cons:

The only thing that truly sucked was that there was absolutely no conditioner in the pump fused to the wall in the bathroom... so it has missed quite a few refills. It was the first time that I didn't bring my own hair products as well, thinking that a place like the Hilton would at least provide shampoo and conditioner :(

2026-09-07 • via Nuitee
M
Melvin • couple • us
1
Need to do a better job at cleaning.
Pros:

Nice property. Close to two food options.

Cons:

Dirt room.

2026-09-03 • via Nuitee
D
Donna • solo_traveller • us
10
2026-09-02 • via Nuitee
N
Nicolene • couple • us
8
The over night stay was pleasant and the staff was very friendly.
Pros:

We did not use much of the facility as it was just an overnight stay. We arrived really late as our flight was delayed and there was a staff member there to check us in and made it very easy for us.

Cons:

There was nothing that we did not like.

2026-09-01 • via Nuitee
T
Taylor • couple • us
10
2026-08-20 • via Nuitee
N
Niki • family_with_children • us
4
Cons:

The website did not advertise that the pool and hot tub were under maintenance. We specifically booked that property for those amenities. The sister property was offered but their hot tub was also broken. Our children did use the pool but it was super crowded bc two hotels were using the same pool then when we finally had some alone time we were asked to leave early. Also the third sister property’s hot tub was broken. Very disappointed and frustrating.

2026-08-10 • via Nuitee
V
Victoria • solo_traveller • gb
9
Comfortable, clean and reasonably priced hotel in Anchorage
Pros:

Clean and comfortable rooms, convenient location, lovely staff and excellent breakfast. Not far from a little park where l ran, saw a lot of geese and an Alaskan hare. Close to a good supermarket (Fred Meyer), REI and Alaska Outdoor Rentals (outfitters where we picked up gear for an 8 night camping and hiking trip).

Cons:

Like everything in Anchorage, it was expensive, however reasonable by Anchorage standards.

2026-08-06 • via Nuitee
G
garryt675 • Business • Oklahoma City, Oklahoma
8
Clean Hotel with Free Shuttle To/From the Airport
Pros:

We began our Alaska trip with an overnight stay in Anchorage at a hotel near the airport. After collecting our luggage, we called for the shuttle and were directed to wait outside the terminal across from Gate 6. The shuttle arrived within about 15 minutes, and the driver was friendly and helpful with our bags. The service covers several airport-area properties.

Our fourth-floor room was clean, comfortable, and ready upon arrival. While the accommodations were pleasant, there was no laptop safe, and the desk chair was not adjustable.

We also dined at the hotel’s restaurant and bar, which opened at 5:30 p.m. The meal was convenient and easy to charge to our room, though there was some confusion regarding an 18% service charge listed on the bill for a “large party.” That would be worth confirming with management.

The following morning, we used the shuttle again for our return to the airport. With multiple vans in operation, transportation was efficient and well organized.

Overall, this is a solid choice for travelers seeking a clean, convenient airport hotel with friendly service in Anchorage.

2026-07-28 • via Tripadvisor
M
Michele • couple • au
8
Pros:

Location also clean and comfortable

Cons:

Nik

2026-07-25 • via Nuitee
M
Michele • couple • au
9
Pros:

Clean and comfortable, staff friendly and helpfully. Shuttle bus

2026-07-25 • via Nuitee
N
normajeanl40 • Couples
10
Great stay!
Pros:

Everything was clean. The beds were very comfortable. Staff was great especially Faafou. She gave a great recommendation for dinner downtown. She was a pleasure to talk with. Overall, great experience!

2026-07-23 • via Tripadvisor
L
L1946AXdavidb • Family
2
Worst hotel Do no lime veterans
Pros:

I’m a disabled veteran with several medical conditions. When I complained about the ac not working and they were not able to repair it I asked for another room. They were full so I asked for another Hilton. They said the other hotels were full. I found a Hilton online but Emily and Henry (Hilton staff) said it was not their sister hotel so it would cost me $1100 for 1 night to go there. They called the GM Vineeta Barua She refused to assist or talk to me. This was at 10:30 pm. I was told to see the GM at 8 am. At 2:30 am the GM Vineeta Burua knocked on my door wearing her pajamas along with the police and told me and my wife we had to leave. So if you have a complaint at this hotel, never did I raised my voice or used profanity towards the staff, beware. The staff uses the police as there complaint department.

2026-07-21 • via Tripadvisor
R
Rebecca • family_with_children • us
8
2026-07-21 • via Nuitee
C
C2281EKbetsyh • Family
10
Excellent experience
Pros:

We had a great experience! Lele and Faafou were super kind and helpful

2026-07-20 • via Tripadvisor
L
loganathana2026 • Family
10
Wonderful stay
Pros:

We had wonderful stay at Hilton Anchorage. All staffs were nice and friendly, and special mention about Dhanush, he made us feel like home.

2026-07-14 • via Tripadvisor
T
TrailBlazer545467 • Family
8
Enjoyed our stay
Pros:

We are a group of 3 families. Enjoyed our stay
Great breakfast choices and exceptional service. Dhanush is super nice with everyone in our group and took care of our dietary needs.

2026-07-14 • via Tripadvisor
B
BoardingPass510981 • Family
10
Amazing Service!
Pros:

Best breakfast service.
Waiters were really friendly especially waiter Dhanush, helped us greatly. Our first trip at Alaska was AWESOME. Thank you Dhanush for making our family feel welcome and at home.👍

2026-07-14 • via Tripadvisor
9
999kamsm • Family
10
Great service
Pros:

Best wait staff the breakfast, esp. Dhanush and Radit were friendly and took care of us. Can come again just for that!!

2026-07-14 • via Tripadvisor
M
Myhang • extended_group • us
7
2026-07-13 • via Nuitee