Hilton Garden Inn Anchorage

Hotels
•
Hilton Garden Inn
8.2 (391 reviews)
4555 Union Square Drive , Anchorage , us
+1 907-729-7000

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-decorated
Friendly and helpful staff
Good location
Cons:
Room maintenance issues
Cold pool
Confusion with breakfast options

Categories

Cleanliness
7.59
Some reviews mentioned cleanliness positively, but issues with room maintenance reflect a need for improvement.
Service
8.56
Staff was reported as friendly and helpful, contributing positively to the overall experience.
Location
9.1
The hotel's location was frequently praised for being convenient and accessible.
Room Quality
7.85
Rooms were generally clean and updated, but reports of maintenance issues with heaters affected the perception.
Amenities
8.08
Amenities like the pool and breakfast were appreciated, though there was some confusion about breakfast options.
Value for Money
8.24
Guests found the price reasonable given the available amenities and service quality.
Food and Beverage
7.59
No free breakfast offered; some guests were disappointed with the food options.
Overall Experience
8.56
Despite some issues, most guests reported a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:51

Property Description

Conveniently Located in the Heart of Anchorage City Centre:

Nestled in the vibrant center of Anchorage, the Hilton Garden Inn offers a prime location for exploring the city's attractions and natural beauty.

Modern Amenities and Free Services:

Enjoy complimentary airport transfers, wireless internet, and access to a 24-hour fitness center. The hotel also provides a free area shuttle and on-site dining options for your convenience.

Proximity to Key Landmarks and Activities:

Situated near the airport, air force base, museums, shopping centers, and restaurants, the hotel ensures you are never far from the pulse of Anchorage's entertainment and leisure offerings.

Experience comfort and convenience at the Hilton Garden Inn Anchorage - book your stay now for an unforgettable Alaskan adventure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 391 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.85
Amenities: 8.08
Value for Money: 8.24
Food and Beverage: 7.59
Overall Experience: 8.56
M
Michele • couple • au
8
Pros:

Location also clean and comfortable

Cons:

Nik

2026-07-25 • via Nuitee
M
Michele • couple • au
9
Pros:

Clean and comfortable, staff friendly and helpfully. Shuttle bus

2026-07-25 • via Nuitee
R
Rebecca • family_with_children • us
8
2026-07-21 • via Nuitee
L
loganathana2026 • Family
10
Wonderful stay
Pros:

We had wonderful stay at Hilton Anchorage. All staffs were nice and friendly, and special mention about Dhanush, he made us feel like home.

2026-07-14 • via Tripadvisor
T
TrailBlazer545467 • Family
8
Enjoyed our stay
Pros:

We are a group of 3 families. Enjoyed our stay
Great breakfast choices and exceptional service. Dhanush is super nice with everyone in our group and took care of our dietary needs.

2026-07-14 • via Tripadvisor
B
BoardingPass510981 • Family
10
Amazing Service!
Pros:

Best breakfast service.
Waiters were really friendly especially waiter Dhanush, helped us greatly. Our first trip at Alaska was AWESOME. Thank you Dhanush for making our family feel welcome and at home.👍

2026-07-14 • via Tripadvisor
9
999kamsm • Family
10
Great service
Pros:

Best wait staff the breakfast, esp. Dhanush and Radit were friendly and took care of us. Can come again just for that!!

2026-07-14 • via Tripadvisor
M
Myhang • extended_group • us
7
2026-07-13 • via Nuitee
S
susantU8986SI • Couples
10
Breakfast at Hilton
Pros:

Dhanush went way beyond expectations with a great attitude and smile the entire meal. So accommodating and helpful.

2026-07-08 • via Tripadvisor
L
Lisa • couple • us
8
Great location, comfortable hotel
2026-07-07 • via Nuitee
Z
Z3815ONstephanieb • Family
2
Avoid this place!
Pros:

Absolutely the worst hotel to go to. Pool always under maintenance, floors not vacuumed, conditioner need replaced, no room service , they were under staffed. Told could shuttle to the other pool, shuttles full had to walk. When asked to speak with manager, manager just left. When asked for the owners number, supposedly this hotel is not owned. Definitely not the standard Hilton experience!!!!

2026-07-06 • via Tripadvisor
S
Seaside51859915433 • Family
10
Bartender
Pros:

The bartender and restaurant servicer Dhanush was very attentive and have excellent service.

2026-07-06 • via Tripadvisor
B
Beeche • family_with_children • us
5
Pros:

Proximity to Starbucks for early access to coffee was good, as we had to leave at 5:30 am (before breakfast available).

Cons:

The room was extremely exensive for what it was and the floor cleanliness in the room was not as expected. The room was very basic and lacked standard amenities. The shuttle was not at all efficient. I was told to call once I received our luggage, which I did and gave our names (there were two of us). When the shuttle came 15 min later, it did not ask names and and a group of 15 jumped in front of us, using their size as an excuse. I suggested to the manager that they check off names when picking up guests from airport. We had to wait for another shuttle to take us to the hotel. For the price, this should not occur.

2026-07-06 • via Nuitee
A
angela • solo_traveller • it
8
Pros:

La camera spaziosa pulizia buona
Personale gentile

Cons:

Scendeva poca acqua dai rubinetti del bagno
E non sono mai venuti anche solo per svuotare i cestini e cambio salviette
La camera aveva la luce del comodino solo da un lato

2026-07-04 • via Nuitee
R
R. • couple • nl
7
Prima hotel maar de gratis airport shuttle is door de telefonische bereikbaarheid slecht.
Pros:

De hotelkamer was ruim, licht en schoon. Er was tevens een koffie faciliteit op de kamer wat wij erg prettig vinden. Wij hadden een kamer aan de achterzijde van het hotel.
De klimaatbeheersing /airco doet het goed maar geeft lawaai. Wij hebben hem in de nacht uitgezet.
Het ontbijt was zeer minimalistisch, het was bij de hotelovernachting inbegrepen anders hadden we het niet apart geboekt. Je kon het ontbijt ook boeken bij de ontbijtruimte, maar het was de prijs, naar ons idee, niet waard. Een geroosterd broodje met jam en sterke koffie of thee kan je beter elders bestellen. Van de warme gerechten in de ochtend die er ook waren hebben we geen gebruik gemaakt.

Cons:

Een negatief punt is de gratis shuttlebus van de airport naar het hotel. Je moet het hotel bellen zodra je aangekomen bent. Wij stonden 18:30uur bij de shuttlebushalte van de airport, we hebben twee keer gebeld naar het hotel maar de telefoon werd niet opgenomen. Het hotel boeken vanwege de gratis shuttlebus service is dus zinloos. Ondertussen zagen we tijdens het wachten shuttlebussen van diverse hotels voorbijkomen zonder dat de gasten daarvoor moesten bellen.
We zouden dit Hilton Garden Inn hotel bij een volgend bezoek niet weer boeken. Dit hotel is niet Hilton waardig. Na een reisdag vlucht met overstap, van 17uur geeft dit hotel je geen warm welkom gevoel.

2026-07-04 • via Nuitee
D
Dandre • solo_traveller • us
10
2026-07-03 • via Nuitee
A
Anna Karla • couple • br
9
Gostei
Pros:

Equipe atenciosa. Prático. Limpo.
Restaurante the bear maravilhoso próximo.

Cons:

Custo benefício.

2026-07-03 • via Nuitee
C
Carson • couple • us
8
Pros:

did not do

Cons:

3pm. Check in

2026-06-29 • via Nuitee
P
Patrick • solo_traveller • de
8
Angenehmer Kurzaufenthalt
Pros:

Innenstadt von Anchorage gut zu erreichen, kostenloser Parkplatz, geräumiges Zimmer mit Blick auf die Chugach Mountains, freundliches Personal

Cons:

Bad hat nach ein paar Tagen etwas unangenehm gerochen

2026-06-26 • via Nuitee
T
Toasterfox • Solo travel • Fairbanks, Alaska
10
Very kind staff :)
Pros:

The room was clean, the amenities were nice and new, the establishment is clean and tidy and the staff are very kind and helpful :)

Many thankyous to the breakfast staff Dhanouish and Radit, I was very foggy and you brought me life-giving coffee and OJ! ToT

Very kind thankyous to Faafou for helping me with bags and shuttle logistics :) your kindness and help mean the whole world 💜

2026-06-25 • via Tripadvisor