Ambassador Self Check-in Hotel

Hotels
8 (2083 reviews)
Zürichstrasse 3 , Luzern , ch
+41414188100

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2083 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
V
Vasile Mircea • solo_traveller • us
9
Pros:

Prompt response to problem

2026-07-04 • via Nuitee
E
Edit • couple • il
8
פשוט, מרכזי, מתאים ללינה בעיר.
Pros:

המלון מרכזי, אם כי לא על האגם עצמו, אבל במרחק של 5 דקות הליכה ברחובות מרכזיים.
יש חניון ממש צמוד למלון.
הצ׳ק אין והצ׳ק אאוט מהירים והגענו שעתיים לפני הצ׳ק אין ותמורת מחיר סמלי קיבלנו את המלון ונהנינו ממנוחת צהרים.
יש לוקרים אישיים למזוודות למי שמקדים או צריך עוד זמן בעיר.

Cons:

בקבלה אין אדם, צריך להבין לבד מה עושים. היה נחמד אם היה לפחות אדם אחד שאפשר להתייעץ איתו.

2026-07-04 • via Nuitee
D
Dawid • couple • pl
10
Super
Pros:

Bardzo udany pobyt. Hotel jest czysty, nowoczesny i położony w świetnej lokalizacji – do centrum można dojść spacerem. W pobliżu znajduje się Lidl oraz kilka restauracji, więc wszystko jest pod ręką.

Proces zameldowania i wymeldowania jest bardzo prosty. Wszystko odbywa się samodzielnie przy terminalu, bez konieczności kontaktu z recepcją. Karty do pokoju odbiera się i oddaje w automacie, co jest szybkie i wygodne.

Pokój był czysty, łóżka wygodne, a klimatyzacja działała bez zarzutu. Śniadania są skromne, ale smaczne i uważam, że warto dopłacić do tej opcji.

Jedynym minusem jest parking. Znalezienie miejsca pod hotelem graniczy z cudem, ponieważ większość miejsc postojowych ma ograniczenie czasowe. Najlepszym rozwiązaniem jest pozostawienie samochodu na parkingu w Löwen Center, a następnie zgłoszenie się z biletem do Hotel de la Paix, gdzie można wykupić parking za około 25 CHF za dobę.

Jedyna rzecz, której mi brakowało w pokoju, to czajnik – możliwość zrobienia sobie herbaty byłaby miłym dodatkiem.

Poza tym wszystko było na bardzo wysokim poziomie. Zdecydowanie polecam ten hotel i chętnie zatrzymałbym się tutaj ponownie.

2026-07-04 • via Nuitee
L
Lili • couple • hu
10
2026-07-03 • via Nuitee
A
Annabel • family_with_children • nl
8
Pros:

Fijn, comfortabel hotel op goede locatie

2026-07-03 • via Nuitee
J
John • solo_traveller • gb
8
2026-07-02 • via Nuitee
J
jorge • couple • ar
10
Pros:

El hotel muy completo x la relación precio ,ubicación excelente

2026-07-02 • via Nuitee
E
Edith • solo_traveller • ch
9
2026-07-02 • via Nuitee
J
James • family_with_children • au
9
2026-07-02 • via Nuitee
I
ines • solo_traveller • ar
10
Hermoso
Pros:

Amplio,cómodo nuevo,super recomiendo y además muy cerca de todo lo más lindo

Cons:

Nada

2026-07-01 • via Nuitee
C
Carolyn • couple • us
8
Beds were comfortable and room was clean
Pros:

It was clean and had air conditioning

2026-07-01 • via Nuitee
E
Eunsuk • solo_traveller • kr
10
감동입니다
Pros:

비싼 물가에 넘나 만족스러웠던 숙소였습니다. 셀프체크인 덕택에 가능했던 가격이 아닐까 싶습니다. 조식도 훌륭했고, 대형 coop이 5미터 옆에 있어서 나갈때 들어올때 이것저것 사기도 넘 편리했습니다. 숙소에 두고왔던 물건을 택배비만 받고 다음 호텔로 부쳐주는 서비스는 감동이었습니다.

Cons:

없습니다.

2026-07-01 • via Nuitee
S
Sonsoles • solo_traveller • es
7
Pros:

Buenas ubicación. Limpio.

Cons:

Está un poco antiguo.

2026-07-01 • via Nuitee
G
Guillermina • solo_traveller • ar
10
Pros:

Excelente ubicacion, el personal del hotel muy amable. Sin dudas lo volveria a elegir

Cons:

La señal del internet no llegaba bien a la habitacion

2026-07-01 • via Nuitee
M
Miguel • couple • es
10
awesome stay
Pros:

We like that the location is very central. Room is very clean and this is our first time to stay in a self check in hotel. Amazing experience.

2026-07-01 • via Nuitee
A
Ann • couple • gb
9
Pros:

Excellent central location, breakfast had a good selection and the breakfast room and terrace was really pleasant. Rooms were clean and comfortable with good air conditioning. Left luggage lockers were really useful.

2026-06-30 • via Nuitee
A
Ava • couple • ch
10
Super
Pros:

Tout

Cons:

Manque 1 coussin

2026-06-30 • via Nuitee
H
Hamza • solo_traveller • tn
8
Pros:

Chambre propre, spacieuse

Cons:

Il faut une carte de crédit pour faire le check in

2026-06-29 • via Nuitee
G
Galina • solo_traveller • bg
10
2026-06-29 • via Nuitee
C
Christa R • solo_traveller • au
8
Pros:

Good location, good breakfast

Cons:

Bathtub, complicated self checkin, no staff

2026-06-28 • via Nuitee