Ambassador Self Check-in Hotel

Hotels
8 (2212 reviews)
Zürichstrasse 3 , Luzern , ch
+41 41 418 81 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8
Based on 2212 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
L
La Paca • couple • es
10
Pros:

Abbiamo passato solo una notte nel hotel, pero quello che piu mi ha sorpreso l accoglienza allá reception. Grazie mille per aver aiutato mía madre.

2026-08-15 • via Nuitee
B
Blatter • solo_traveller • ch
9
Pros:

Das Hotel ist in guter Lage. Der Aufenthalt war sehr angenehm.

Cons:

Nichts.

2026-08-15 • via Nuitee
M
MARIA MERCEDES • solo_traveller • es
8
Pros:

La ubicación y qué tenía aire acondicionado.

2026-08-14 • via Nuitee
M
Moroni • solo_traveller • fr
9
Pros:

Belle chambre, propre, lit confortable, calme malgré la rue en-dessous, le frigo et la clim est un super+

Cons:

RAS

2026-08-14 • via Nuitee
G
Giuseppe Marco • extended_group • it
9
Stay there when in Lucerne
Pros:

Our triple room was really large and comfortable, with soft beds and a view over the city. Also air conditioning in our room was a plus. Breakfast was also good. The hotel is in a very good situation, with bus stop just next the hotel and the pedestrian main shopping street just around the corner.

2026-08-14 • via Nuitee
E
Edgar • couple • ch
10
Pros:

Gute Lage und gutes Preis-Leistungsverhältnis ‼️

2026-08-13 • via Nuitee
F
Franca • couple • ch
8
2026-08-13 • via Nuitee
E
Enrique • couple • es
10
Un buen hotel precio calidad
Pros:

Personal muy amable profesional, ubicación, habitación, parking al lado que te gestionan desde hotel

2026-08-13 • via Nuitee
K
Kheira • extended_group • fr
8
Parfait
Pros:

Bonne situation centrale

2026-08-11 • via Nuitee
F
Fabian • family_with_children • de
10
Pros:

Super Hotel. Geräumiges Zimmer, bequeme Betten, nette Terrasse, super Frühstück.

Cons:

Den Check-In am Automaten zu machen, ist generell ok. Nervig war es nur, dass die Eingabe der Daten ewig gedauert hat, weil Buchstaben entweder gar nicht oder doppelt erfasst wurden.

2026-08-11 • via Nuitee
L
LYDIA • couple • pr
10
2026-08-11 • via Nuitee
T
tamar • solo_traveller • il
9
2026-08-10 • via Nuitee
A
Alvaro • family_with_children • es
9
2026-08-10 • via Nuitee
F
Franz-Werner • couple • de
9
2026-08-09 • via Nuitee
E
Eva • solo_traveller • es
8
2026-08-09 • via Nuitee
K
Karolina • extended_group • pl
8
2026-08-09 • via Nuitee
J
Joby • family_with_children • gb
10
Amazing stay at Ambassador Self-Check In Luzern — spacious rooms, a super friendly host, and perfect location.
Pros:

Everything was perfect: spacious rooms, great location, and a very welcoming host. Highly recommend Ambassador Self-Check In Luzern!

Cons:

Spacious, central, and so welcoming. Ambassador Self-Check In Luzern was perfect 💛

2026-08-09 • via Nuitee
B
brunonora • solo_traveller • de
9
Pros:

Klimaanlage, Kühlschrank und Badewanne!

2026-08-08 • via Nuitee
P
Parikh • couple • us
9
Pros:

Nice location

2026-08-07 • via Nuitee
T
Tomoyuki • family_with_children • fi
10
ルツェルンの観光拠点にできる交通利便性
Pros:

ルツェルン駅からは遠いが、ホテルが提供してくれる市内の公共交通パスを使えばバスで2駅でバス停からは徒歩5分程度なのでアクセスは良い。また、オールドタウンや瀕死のライオン、交通博物館方面のバス停、いずれも徒歩10以内という感じで観光の拠点として非常に良かった。
広いダイニングは24h開いており、コーヒーや紅茶がフリーで頂けること、製氷機もあり、カトラリーも拝借できるので夕食を持ち込んで食べることのに好都合だった。
3人部屋は非常に広く、窓はシャッターで遮光できるので夜も快適に過ごせた。非常に暑い時期だったが部屋管理のエアコンもあり助かった。シャワーエリアが広く、子供と一緒に入っても狭苦しいことは一切なかった。

Cons:

エレベーターが一台しかないので、チェックアウトの時間帯はなかなか階下に降りられないことがあるかも知れない。また、Booking.comから予約したが、セルフチェックインの際に必要な氏名が逆に登録されて、少しチェックインに戸惑った。
部屋にプラグが少なく、ちょうど良いガジェットの充電場所がなく、床にスマホをおいて充電した。テーブルに卓上の延長コードでもあると便利かもしれない。

2026-08-07 • via Nuitee