Ambassador Self Check-in Hotel

Hotels
8 (2126 reviews)
Zürichstrasse 3 , Luzern , ch
+41 41 418 81 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean
Good location
Efficient check-in
Cons:
Breakfast variety
Room temperature issues

Categories

Cleanliness
8
Most reviews mention cleanliness positively with comments like 'camera pulita' and 'very clean'. However, there were some mentions of cleanliness issues like rooms not being cleaned during the stay.
Service
8.5
Overall service was viewed favorably, with comments on easy check-in and helpful staff, though there were complaints regarding breakfast service.
Location
9
Location is frequently praised as it is described as central and convenient.
Room Quality
8
Room quality was mostly appreciated, with remarks on size and comfort, though there was a comment about a room being too warm.
Amenities
7.5
Amenities were sometimes seen as lacking variety, especially regarding food options offered during breakfast.
Value for Money
8
Some reviews suggested that the pricing may be high relative to the variety and quality of services provided.
Food and Beverage
7
Mixed feedback on food quality. While breakfast was appreciated in some reviews, others found the selection basic and lacking.
Overall Experience
8
Overall experience was mostly positive, though a few negative interactions impacted some reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Luxurious Accommodation
The Ambassador Luzern, situated near the Old Town and iconic landmarks, offers elegantly furnished rooms equipped with a minibar and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Lapin restaurant, where you can savor exquisite specialties paired with a diverse selection of wines.

Convenient Location
Explore Lucerne's vibrant city center, bustling with shops and cafes, just a short stroll from the hotel. Additionally, benefit from easy access to the renowned Pilatus mountain with a bus stop conveniently located at the Ambassador's doorstep.

Book your stay at Ambassador Luzern now to experience luxury, fine dining, and unparalleled convenience during your Lucerne getaway.

Important information:

Please note that the property has a special arrangement with the parking garage. Once you get your parking ticket there, please ask the hotel's reception for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 12 years old stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2126 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
S
Sophia • extended_group • au
8
2026-07-25 • via Nuitee
E
Edgar • solo_traveller • es
8
2026-07-25 • via Nuitee
C
Collin • solo_traveller • nl
8
Pros:

Prima locatie in centrum van Luzern. Het zelf inchecken ging erg simpel en snel

Cons:

Niet echt iets is wat ik er van had verwacht. Je moet er geen dagen zijn. Maar voor 1 of 2 nachten prima.

2026-07-25 • via Nuitee
B
Bettina • couple • ch
6
2026-07-25 • via Nuitee
H
Haisong Cai • solo_traveller • us
8
Pros:

Staff included next door reception desk are helpful. A different way to park and checking in

Cons:

The checking terminal is not very responsive to keys. For first time visitors with a car and needing parking, it's easy to get confused with the city and designated parking garages.

2026-07-25 • via Nuitee
L
Lynne • couple • au
8
Basic room with necessities. Clean , neat with all necessary requirements for a short stay.
Pros:

Clean and comfortable. Great location.

Cons:

Mostly great but lacked vibe.

2026-07-24 • via Nuitee
E
Ezequiel • family_with_children • ar
8
2026-07-24 • via Nuitee
T
Tayfun • family_with_children • tr
9
2026-07-24 • via Nuitee
J
Joe • couple • us
9
2026-07-24 • via Nuitee
A
Asta • extended_group • lt
10
2026-07-23 • via Nuitee
J
Julian • couple • se
7
2026-07-23 • via Nuitee
Y
Yusuf • family_with_children • tr
10
2026-07-23 • via Nuitee
P
Patrik • solo_traveller • se
7
Pros:

Location
Easy check in and out

Cons:

Bad air conditioning and fan

2026-07-22 • via Nuitee
B
bonnard • family_with_children • fr
8
Bon hôtel central
Pros:

Propre, chambre spacieuse, bien situé

2026-07-22 • via Nuitee
F
Fabien • couple • ch
8
Pros:

La proximité du centre ville

Cons:

Le fait de ne croiser personne de l’établissement, même si c’est un self-cheking…

2026-07-21 • via Nuitee
G
Giedrius • family_with_children • lt
9
2026-07-21 • via Nuitee
P
Percy • family_with_children • dk
8
2026-07-20 • via Nuitee
J
Jeng-Jung • couple • tw
10
很滿意的一次住宿
Pros:

位置極佳，火車站出來搭1號或19號公車即可到達酒店。酒店旁商場內有三家大型超市，非常方便。位在老城區，觀光景點走路即可到達。房間設備很新。住了三個晚上非常滿意。

Cons:

浴室內有玻璃，必須謹慎，以免不小心打破。

2026-07-20 • via Nuitee
J
Jan • family_with_children • cz
7
2026-07-20 • via Nuitee
I
Inga • solo_traveller • de
7
Pros:

Sehr leise Zimmer, die Lage ist top, sehr freundliches Personal im Nachbarhotel, sehr sauber

Cons:

Die Betten recht ungemütlich, Zugang nur mit Aufzug, Treppe wäre schön

2026-07-19 • via Nuitee