Novotel Suites Wien City Donau

Hotels
Novotel Suites
8.7 (6987 reviews)
Radingerstraße 2 , Vienna , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Elevator problems
Parking entrance difficulty

Categories

Cleanliness
7.66
Some reviews indicate issues with cleanliness and maintenance, affecting the overall score.
Service
9.13
Staff is described as friendly, helpful, and accommodating, contributing positively to the experience.
Location
9.17
Convenient location with easy access to public transport and nearby amenities.
Room Quality
8.62
Rooms generally spacious and modern, although there were some concerns about maintenance.
Amenities
8.65
Amenities are satisfactory but some areas lacked supplies and maintenance.
Value for Money
8.61
Good value as most guests felt the hotel met their expectations considering the price.
Food and Beverage
9.16
Breakfast received several positive mentions for variety and freshness.
Overall Experience
8.63
Overall experience was positive, with guests willing to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:33

Property Description

Convenient Location
Novotel Suites Wien City Donau is perfectly situated near major attractions like the Messe Wien and the city centre, ensuring easy access to key destinations.

Comfortable Accommodations
Enjoy air-conditioned rooms, complimentary high-speed internet, and WiFi. Stay refreshed with complimentary coffee during breakfast and daily refills of tea and coffee in your room.

Additional Amenities
Benefit from garage parking and proximity to the Vorgartenstraße Underground Station for seamless travel. Don't forget the complimentary bottled water in all rooms for your convenience.

Book your stay at Novotel Suites Wien City Donau now for a memorable and hassle-free experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Baby cots are available upon request and need to be confirmed by the property beforehand.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.7
Based on 6987 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
S
Sara Yafa family_with_children il
9
שהייה טובה מאוד מאד נוח וקרוב לסופרמרקטים
Pros:

מיקום המלון ממש מתאים לכל המשפחה

Cons:

אין הערות

2026-07-04 via Nuitee
Y
Yumi solo_traveller kr
7
2026-07-04 via Nuitee
S
Svetlana solo_traveller il
8
2026-07-04 via Nuitee
E
Eliza solo_traveller pl
10
Pros:

Excellent location (with direct metro access to the city centre and the main railway station), a quiet neighborhood, efficient air conditioning, spacious and well-equipped rooms, and a varied breakfast. I would gladly stay here again the next time I'm in Vienna.

2026-07-04 via Nuitee
N
Nezihe couple tr
8
Oldukça memnun kaldık. Teşekkürler
Pros:

Konumu, kahvaltısı, temizliği ve çalışanlar çok iyiydi.

Cons:

Restoranı olmaması ve odada terlik bulunmaması

2026-07-04 via Nuitee
M
Michaela solo_traveller at
8
Pros:

Staff was friendly and welcoming, the beds were comfortable and the location ideal for our purposes

Cons:

Cleanliness was good in general, but there were stains and watermarks on the chairs in our room

2026-07-04 via Nuitee
M
mutlu family_with_children tr
10
Pros:

Konum harikaydi temizlik çok iyiydi. Çok rahat ettik.

2026-07-04 via Nuitee
J
Jürgen solo_traveller at
10
2026-07-04 via Nuitee
S
Sabin solo_traveller us
10
2026-07-03 via Nuitee
D
Dorota solo_traveller pl
10
2026-07-03 via Nuitee
L
Lorenzo family_with_children it
7
2026-07-03 via Nuitee
S
Sebastian family_with_children ro
9
2026-07-02 via Nuitee
S
shlomo solo_traveller il
8
Pros:

ארוחת בוקר הייתה מצויינת

2026-07-02 via Nuitee
M
Maeva family_with_children fr
10
2026-07-02 via Nuitee
A
Anna solo_traveller fi
9
Pros:

Spacious and very clean room! Friendlt staff. A good location with a nearby metro station.

Cons:

Glutenfree breakfast options were quite limited, e.g. no pancakes, muesli with gf options. Gf bread was available upon request.

2026-07-01 via Nuitee
Önder family_with_children tr
10
2026-07-01 via Nuitee
3
31737Winni solo_traveller de
9
2026-07-01 via Nuitee
H
Hector family_with_children es
8
Cons:

Wifi

2026-07-01 via Nuitee
S
Susanne family_with_children ch
7
gut, aber mit FADEM NACHGESCHMACK
Pros:

Lage des Hotels sehr nahe bei U-Bahn und in Gehdistanz (ca. 15min) vom Prater,
grosszügiges Zimmer, reichhaltiges Frühstücksbuffet

Cons:

Wir wurden für die erste Nacht (anscheinend wegen Überbuchung) ausquartiert und für denselben Preis in ein Zwei-Stern-Hotel versetzt!!! Das Hotel hat leider bis heute nicht auf die Reklamation reagiert! (Booking.com war so kulant uns die Kosten rückzuerstatten)
Beim Einchecken wurde uns zuerst ein Zimmer zugeteilt, das bereits belegt war... und beim neuen Zimmer wurde trotz Bitte das Zusatzbett im Laufe des Tages nicht vorbereitet, was dann um 23 Uhr Abends vom Receptionspersonal erledigt werden musste...

2026-06-30 via Nuitee
M
Máté family_with_children hu
9
2026-06-29 via Nuitee