Novotel Suites Wien City Donau

Hotels
•
Novotel Suites
8.7 (7035 reviews)
Radingerstraße 2 , Vienna , at

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Elevator problems
Parking entrance difficulty

Categories

Cleanliness
7.66
Some reviews indicate issues with cleanliness and maintenance, affecting the overall score.
Service
9.13
Staff is described as friendly, helpful, and accommodating, contributing positively to the experience.
Location
9.17
Convenient location with easy access to public transport and nearby amenities.
Room Quality
8.62
Rooms generally spacious and modern, although there were some concerns about maintenance.
Amenities
8.65
Amenities are satisfactory but some areas lacked supplies and maintenance.
Value for Money
8.61
Good value as most guests felt the hotel met their expectations considering the price.
Food and Beverage
9.16
Breakfast received several positive mentions for variety and freshness.
Overall Experience
8.63
Overall experience was positive, with guests willing to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:33

Property Description

Convenient Location
Novotel Suites Wien City Donau is perfectly situated near major attractions like the Messe Wien and the city centre, ensuring easy access to key destinations.

Comfortable Accommodations
Enjoy air-conditioned rooms, complimentary high-speed internet, and WiFi. Stay refreshed with complimentary coffee during breakfast and daily refills of tea and coffee in your room.

Additional Amenities
Benefit from garage parking and proximity to the Vorgartenstraße Underground Station for seamless travel. Don't forget the complimentary bottled water in all rooms for your convenience.

Book your stay at Novotel Suites Wien City Donau now for a memorable and hassle-free experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Baby cots are available upon request and need to be confirmed by the property beforehand.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.7
Based on 7035 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
D
David • family_with_children • it
9
Comodità
Pros:

Ottima struttura, personale molto cordiale, metro a 30 secondi a piedi

Cons:

Letti e cuscini non al top

2026-07-18 • via Nuitee
Βασίλης • solo_traveller • gr
9
Pros:

Staff was very friendly, the rooms were very comfortable, the beds were awesome.

Cons:

Room cleaning could be better.
Sanitary bags were not replaced, and used plates and glasses were not properly replaced even though there were no cleaning facilities in room so we could do them and we were left with dirty dishes.

2026-07-18 • via Nuitee
M
Mesut • family_with_children • tr
9
Yeniden gelmeyi düşünebilirim, başka Accor otelinde kalmayı da düşünebilirim
Pros:

Konum gayet iyi, hijyen iyiydi

Cons:

Bazı personeller biraz kaba olabiliyor (nadiren de olsa)

2026-07-18 • via Nuitee
N
nkurt • solo_traveller • tr
7
Pros:

Konumu güzeldi otelin,kahvaltisini begendik

Cons:

Oda temizligini hiç begenmedik,özellikle banyo ve tuvaletleri temizleyin dememize ragmen temizlemediler

2026-07-18 • via Nuitee
M
Mohammed • family_with_children • sa
7
Pros:

Friendly , cozy and location

Cons:

Very small rooms and everything is self service

2026-07-18 • via Nuitee
P
Peter • couple • de
9
Der Aufentalt war wie immer super
Cons:

Wenn der Barmann krank ist bekommt man gar nichts.
Wir waren schon mindestens 10x in diesem Hotel.
Und das ist traurig.
Die Dame an der Rezezion hat kein Interesse gezeigt etwas zu verkaufen.

2026-07-18 • via Nuitee
A
Arzu • solo_traveller • tr
10
Pros:

Merkezi konumda metronun yanında hemen önünde fiyatları iyi olan market var

2026-07-18 • via Nuitee
T
Thomas • family_with_children • at
7
2026-07-18 • via Nuitee
A
Andrii • solo_traveller • ee
10
2026-07-17 • via Nuitee
W
Wojciech • family_with_children • pl
7
Pobyt z rodziną. Hotel położony blisko stacji metra co jest ogromnym plusem.
Pros:

Bardzo miła i pomocna obsługa

2026-07-17 • via Nuitee
E
Emel • family_with_children • tr
10
Keyifli bir tatildi
Pros:

Konforlu ve lükstü

2026-07-17 • via Nuitee
M
marianna • solo_traveller • it
9
2026-07-17 • via Nuitee
A
Anastasiou • solo_traveller • cy
10
2026-07-17 • via Nuitee
G
George • solo_traveller • ro
10
2026-07-17 • via Nuitee
B
Barbara • solo_traveller • it
8
2026-07-16 • via Nuitee
M
MOLLAOĞLU • solo_traveller • tr
10
2026-07-16 • via Nuitee
M
Marco • family_with_children • it
10
2026-07-16 • via Nuitee
U
Umair • solo_traveller • au
9
Recommended
Pros:

Really good place to stay for a family. Quite close to the metro to visit historic old town.

2026-07-16 • via Nuitee
C
Ciro • solo_traveller • it
9
Ottima
Pros:

La pulizia

2026-07-16 • via Nuitee
N
NASSER • couple • sa
8
2026-07-16 • via Nuitee