Novotel Suites Wien City Donau

Hotels
•
Novotel Suites
8.6 (7308 reviews)
Radingerstraße 2 , Vienna , AT
+43 1 245880

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location near metro
Friendly, helpful staff
Comfortable, modern and spacious rooms/suites
Good value for money, family-friendly rooms
Strong breakfast offerings (when not crowded)
Cons:
Inconsistent cleanliness (stains, toilet smell reported)
Breakfast crowded; occasional broken equipment (pancake machine)
Some rooms too hot / AC adjustment issues
Occasional firm mattress

Categories

Cleanliness
7.6
Mixed signals: several guests praised cleanliness (mentions of 'very clean' and 'πεντακάθαρη'), but multiple reviews reported unclean rooms, stained cups, unpleasant toilet smell and general cleanliness concerns at breakfast — overall slightly below the target.
Service
9.3
Consistently positive: numerous comments highlight friendly, helpful and fast staff ('kedvesség, segítőkészség', 'Osebje zelo prijazno', 'friendly staff', fast check-in). Few negative notes relate to crowding at breakfast rather than staff behavior.
Location
9
Strongly positive: many guests emphasize excellent location near the U1 metro and convenient access to city and restaurants; frequently cited as a main pro.
Room Quality
8.8
Generally very good: suites described as spacious, modern and comfortable with separate WC/shower in some rooms; occasional notes about a slightly firm mattress.
Amenities
8.6
Mentioned but not heavily criticized: onsite paid parking, family-room configurations and modern fixtures are noted; standard quality for this hotel tier where not specifically called out.
Value for Money
9
Positive: multiple guests explicitly note great value and good pricing for families; one comment notes higher price for single occupancy but justified for groups.
Food and Beverage
8.4
Mixed: breakfast receives praise (even compared favourably to 5-star experiences) but also recurring complaints about crowding, a broken pancake machine and impersonal dining space — overall slightly above average.
Overall Experience
8.1
Generally positive overall with many 'super' and 'best place' remarks, tempered by issues around cleanliness and breakfast crowding that reduce the overall score slightly below the highest ratings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Novotel Suites Wien City Donau is perfectly situated near major attractions like the Messe Wien and the city centre, ensuring easy access to key destinations.

Comfortable Accommodations
Enjoy air-conditioned rooms, complimentary high-speed internet, and WiFi. Stay refreshed with complimentary coffee during breakfast and daily refills of tea and coffee in your room.

Additional Amenities
Benefit from garage parking and proximity to the Vorgartenstraße Underground Station for seamless travel. Don't forget the complimentary bottled water in all rooms for your convenience.

Book your stay at Novotel Suites Wien City Donau now for a memorable and hassle-free experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Baby cots are available upon request and need to be confirmed by the property beforehand.

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.6
Based on 7308 reviews
Cleanliness: 7.6
Service: 9.3
Location: 9
Room Quality: 8.8
Amenities: 8.6
Value for Money: 9
Food and Beverage: 8.4
Overall Experience: 8.1
K
Katharina • couple • at
9
2026-10-31 • via Nuitee
C
Carina • family_with_children • at
8
2026-10-31 • via Nuitee
D
Dan • family_with_children • ro
9
2026-10-31 • via Nuitee
M
Maurizio • family_with_children • it
9
2026-10-31 • via Nuitee
P
Pia • couple • at
10
2026-10-31 • via Nuitee
E
ERTEN • family_with_children • tr
8
2026-10-30 • via Nuitee
A
Alexandra • family_with_children • at
10
2026-10-30 • via Nuitee
M
Mihály • family_with_children • hu
8
Pros:

Tisztaság, ár-értékarány, kedvesség, segítőkészség, modern légkör, jó lokáció.

Cons:

Sajnos a reggelinél a palacsintagép napokig rossz volt, ami a gyerekeimnek csalódást okozott. Ha működik, akkor is csigalassú. A reggelinél minden nap nagy tömeg volt, persze ez nem a személyzeten múlott, ők nagyon segítőkészek voltak, mindent megtettek

2026-10-30 • via Nuitee
T
Tamas • solo_traveller • hu
8
2026-10-30 • via Nuitee
S
Sabrina • family_with_children • at
7
2026-10-30 • via Nuitee
E
Evelyn • family_with_children • at
10
Pros:

Das wir das Zimmer schon früher bekommen haben

2026-10-29 • via Nuitee
G
Gudrun • family_with_children • at
9
2026-10-29 • via Nuitee
M
Manuel • family_with_children • at
10
2026-10-29 • via Nuitee
P
Panteleimon Daniil • family_with_children • nl
8
2026-10-29 • via Nuitee
P
Péter • family_with_children • hu
9
2026-10-29 • via Nuitee
M
MAGDA • family_with_children • gr
10
Pros:

Άνετη σουίτα, ευρύχωρη, πεντακάθαρη, ήσυχη γειτονιά, δίπλα σε σταθμό του μετρό, με καταστήματα τριγύρω. Διαθέτει κλειστό πάρκινγκ με έξτρα χρέωση αλλά εμείς παρκάραμε δωρεάν μπροστά από το ξενοδοχείο επειδή ήταν Σαββατοκύριακο

Cons:

Λίγο σκληρό στρώμα

2026-10-28 • via Nuitee
A
Andrei • family_with_children • md
9
2026-10-28 • via Nuitee
I
IOANNIS • family_with_children • gr
10
2026-10-28 • via Nuitee
A
Arie • family_with_children • il
9
2026-10-28 • via Nuitee
I
IOANNIS • family_with_children • gr
10
2026-10-28 • via Nuitee