Best Western Grand Hotel Guinigi

Hotels
•
Best Western
8.4 (1788 reviews)
Via Romana 1247 , Lucca , it
+39 0583 4991

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great amenities for families
Cons:
Issues with room temperature control
Poor breakfast service
Pricing concerns

Categories

Cleanliness
8.55
Hotel was clean, well-maintained, and showed good housekeeping practices.
Service
8.55
Staff were generally friendly and helpful, although there were some minor issues with service during check-in.
Location
8.45
Location was generally favorable, with easy access to local attractions, though a bit far from the historical center.
Room Quality
8.35
Rooms were spacious and comfortable, but some complaints regarding temperature control.
Amenities
8.55
Amenities like the large playroom for children and parking availability were appreciated.
Value for Money
8.05
Some reviewers felt the pricing did not match the provided services, particularly during breakfast.
Food and Beverage
8.25
Breakfast had a good variety, but there were complaints about the quality and service at times.
Overall Experience
8.45
Generally positive experiences but with some inconsistencies regarding service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Luxurious Accommodations

The Best Western Grand Hotel Guinigi offers air-conditioned rooms with Mediaset Premium channels and free Wi-Fi internet, ensuring a comfortable stay for our guests.

Wellness and Dining Experience

Indulge in relaxation at the hotel's wellness centre with a gym and TV lounge, followed by a delightful dining experience in the restaurant offering a mix of Tuscan, Italian, and international cuisine.

Convenience and Service

Guests can enjoy the convenience of a breakfast buffet, bike rentals on-site, and a bar serving drinks until midnight, all designed to enhance your stay at our property.

Book now to experience the perfect blend of luxury, comfort, and convenience at the Best Western Grand Hotel Guinigi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1788 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.45
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.25
Overall Experience: 8.45
R
Ruth • solo_traveller • gb
9
Great hotel, Good value.
Pros:

Our suite was fabulous for 2 adults and 2 teenagers. Bus stop.was directly outside which we used.

Cons:

The location was a little out of town but we knew that.

2026-07-25 • via Nuitee
F
Filippo • family_with_children • it
10
Location perfetta per visitare Lucca
Pros:

Posizione eccellente. Staff gentile. Pulizia impeccabile. Buona colazione

Cons:

Niente

2026-07-24 • via Nuitee
Z
Zsófia • couple • hu
9
2026-07-22 • via Nuitee
C
Claudia • solo_traveller • de
8
Pros:

Schönes, sauberes Hotel. Vor dem Haus bequeme Sitzplätze. Ausreichend Parkplätze.
Werden wieder kommen.

Cons:

Klimaanlage etwas zu kalt eingestellt, man gewöhnt sich aber daran.

2026-07-22 • via Nuitee
L
LP • solo_traveller • it
9
Faticoso da raggiungere ma ottimo nel complesso.
Pros:

Colazione cara ma ottima

Cons:

Posizione, molto difficile da raggiungere se si arriva con mezzo pubblico.

2026-07-21 • via Nuitee
M
Mattia • family_with_children • it
5
Pros:

L’aria condizionata

Cons:

Hotel spartano ed essenziale, distante dal centro abitato.

2026-07-21 • via Nuitee
D
Da Re • solo_traveller • it
8
Buono
Pros:

Pulito, buona posizione per il lucca summer festival letto e camera spaziosa

Cons:

Aria condizionata troppo forte e pareti poco spesse, un po' caro

2026-07-21 • via Nuitee
M
Melita • solo_traveller • si
10
Pros:

Vse bp, zajtrk odlicen, osebje top,..

2026-07-20 • via Nuitee
G
GAIO • solo_traveller • it
9
2026-07-20 • via Nuitee
M
Mariagemma • family_with_children • it
7
Pros:

camera molto ampia

Cons:

i pavimenti in bagno non erano lavati

2026-07-20 • via Nuitee
C
Christian • couple • it
10
Piacevole week end vicino alle antiche mura
Pros:

Struttura classica e super super pulita.
Camera semplice e accogliente con un kit di benvenuto e 2 bottiglie di acqua fresca.
Letto molto comodo.
Ottimo il dispenser all’ingresso dell’hotel per poter riempire le bottiglie.
Abbiamo soggiornato in compagnia del nostro gatto, e abbiamo trovato in camera tutto il necessario per la nostra micia, più un apprezzatissimo omaggio per il nostro pelosetto.
Colazione buona con alcuni prodotti locali.
Staff super gentile e disponibile, con ottimi consigli per i ristoranti.

Cons:

In realtà non ho trovato elementi negativi, ad essere pignoli suggerirei solamente di sostituire la moquette nei corridoi.

2026-07-19 • via Nuitee
M
Monique • couple • nl
8
2026-07-19 • via Nuitee
L
Linda • solo_traveller • it
8
2026-07-19 • via Nuitee
E
Emma • family_with_children • gt
8
Un hotel agradable y cómodo fuera de la bella ciudad de Lucca. Conveniente si se lleva auto
Pros:

Muy bueno el desayuno, con gran variedad de frutas, jugos, panecillos, huevos, tocino, salchichas, de todo. Fácil de servirse uno mismo.

Cons:

Las regaderas de los baños (showers). Pequeñas. Se abrían las puertas y se mojaba todo el piso de baño. Mi familia y yo ocupamos 3 habitaciones y las tres regaderas tenían el mismo problema.

2026-07-16 • via Nuitee
S
SIMONETTA • couple • it
8
Pros:

parcheggio e colazione

Cons:

aria condizionata troppo fredda

2026-07-16 • via Nuitee
J
Jonathan • couple • gb
10
Lovely
Pros:

Clean friendly

Cons:

A little far out

2026-07-15 • via Nuitee
A
Alessandro • solo_traveller • it
9
2026-07-14 • via Nuitee
L
Leonardo • extended_group • it
9
2026-07-13 • via Nuitee
S
Simone • solo_traveller • it
7
2026-07-09 • via Nuitee
M
Martina • couple • it
7
2026-07-09 • via Nuitee