Best Western Grand Hotel Guinigi

Hotels
•
Best Western
8.4 (1756 reviews)
Via Romana 1247 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great amenities for families
Cons:
Issues with room temperature control
Poor breakfast service
Pricing concerns

Categories

Cleanliness
8.55
Hotel was clean, well-maintained, and showed good housekeeping practices.
Service
8.55
Staff were generally friendly and helpful, although there were some minor issues with service during check-in.
Location
8.45
Location was generally favorable, with easy access to local attractions, though a bit far from the historical center.
Room Quality
8.35
Rooms were spacious and comfortable, but some complaints regarding temperature control.
Amenities
8.55
Amenities like the large playroom for children and parking availability were appreciated.
Value for Money
8.05
Some reviewers felt the pricing did not match the provided services, particularly during breakfast.
Food and Beverage
8.25
Breakfast had a good variety, but there were complaints about the quality and service at times.
Overall Experience
8.45
Generally positive experiences but with some inconsistencies regarding service and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Luxurious Accommodations

The Best Western Grand Hotel Guinigi offers air-conditioned rooms with Mediaset Premium channels and free Wi-Fi internet, ensuring a comfortable stay for our guests.

Wellness and Dining Experience

Indulge in relaxation at the hotel's wellness centre with a gym and TV lounge, followed by a delightful dining experience in the restaurant offering a mix of Tuscan, Italian, and international cuisine.

Convenience and Service

Guests can enjoy the convenience of a breakfast buffet, bike rentals on-site, and a bar serving drinks until midnight, all designed to enhance your stay at our property.

Book now to experience the perfect blend of luxury, comfort, and convenience at the Best Western Grand Hotel Guinigi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 12 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    People 13 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1756 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.45
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 8.25
Overall Experience: 8.45
L
Lory • couple • us
10
2026-07-03 • via Nuitee
M
martina • couple • nl
8
Prima hotel voor een paar dagen Lucca
Pros:

Gratis parkeren
Prima afstand tot centrum
Alles schoon
Vriendelijk personeel bij het ontbijt
Goede bedden

Cons:

1 groot dekbed ipv 2 losse

2026-07-03 • via Nuitee
B
Berlinska • solo_traveller • it
9
Pros:

La camera sweet- bel appartamento.. cn il disegn un po dei tempi, ma molto confortevole.

Cons:

Tutto ok

2026-07-02 • via Nuitee
U
Umut • solo_traveller • de
9
Außergewöhnlich gut
Pros:

Zimmer waren schön ausgestattet und geräumig. Das Hotel wirkt qualitativ hochwertig und der Parkplatz ist direkt am Hotel.

2026-06-30 • via Nuitee
M
Maria Vittoria • family_with_children • it
9
ottimo rapporto prezzo qualita’ . Hotel molto confortevole
Pros:

comoda da raggiungere dal centro citta’e dall’ autostrada. Pulita, ottimo rapporto prezzo qualita’ , silenziosa . Camere spaziose. Colazione abbondante e varia

Cons:

le cameriere che strillavano nel corridoio

2026-06-29 • via Nuitee
Y
Yasemin • couple • de
9
Super Hotel in super Lage
Pros:

Sehr große Zimmer mit viel Abstellfläche. Großes Bett. Blick in die Natur wunderbar. Kostenlose Parkplätze. Zu Fuß oder mit dem Bus ist die Innenstadt leicht erreichbar.
Der Service beim Frühstück könnte etwas netter/motivierter sein. Ansonsten alles tip top!

Cons:

Alles gut

2026-06-28 • via Nuitee
M
Marco • family_with_children • it
9
Soggiorno piacevole
Pros:

Posizione vicina al centro di Lucca.
Pulizia stanza.
Letti comodi.

Cons:

Nulla

2026-06-28 • via Nuitee
G
Grazia • solo_traveller • it
4
Cons:

Rapporto qualità/prezzo sfavorevole. Pieno di bus di turisti. Colazione di livello qualitativo scarso.

2026-06-27 • via Nuitee
K
Kermit • couple • us
8
2026-06-24 • via Nuitee
J
Jan • couple • dk
6
Pros:

Meget lav standard

Cons:

Imødekommende personale

2026-06-22 • via Nuitee
E
Enrico • solo_traveller • it
8
2026-06-19 • via Nuitee
B
Bernd • solo_traveller • de
9
2026-06-17 • via Nuitee
M
Maria Vittoria • solo_traveller • it
8
ottimo rapporto prezzo qualita’
Pros:

bella struttura, pulita, accogliente, con parcheggio, vicino al centro ed alle autostrade

Cons:

le cameriere che strillavano nei corridoi e ci hanno svegliato tutti. Capisco che loro devono andare via e gli devi lasciare la stanza, ma la gente che l’ ha pagata ha diritto di dormire, fino a quando decide. La colpa e’ della direzione che non gli dice niente che parlano, strillano nei corridoi

2026-06-16 • via Nuitee
V
Vick61 • solo_traveller • it
9
2026-06-14 • via Nuitee
G
Gerhard • solo_traveller • de
9
Pros:

Gepflegtes und sauberes Hotel.

2026-06-10 • via Nuitee
E
Eric • family_with_children • be
8
J'y vais 3 x par an depuis 15 ans, c'est embêtant de devoir chaque fois évaluer, on est content
2026-06-09 • via Nuitee
K
Kempf • couple • ch
8
Gutes Hotel in guter Distanz zu Pulla. Genügend Parkplätze
Pros:

Sehr gutes Hotel etwas ausserhalb von Lucca. Lucca gut mit dem Auto zu erreichen oder mit dem Taxi.

Cons:

Einfache Umgebung, Frühstücksraum im Keller

2026-06-08 • via Nuitee
M
maurizio • solo_traveller • it
8
2026-06-08 • via Nuitee
W
Walter • solo_traveller • at
8
2026-06-08 • via Nuitee
P
Pablo • couple • es
8
2026-06-06 • via Nuitee