Mercure Hotel Hamburg Mitte

Hotels
•
Mercure
8 (2470 reviews)
Schröderstiftstr. 3 , Hamburg , DE
+49 40 450690

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Central location; close to public transport, concert venues and Messe
Friendly, helpful and attentive staff
Comfortable beds and generally well-sized rooms
Good breakfast variety noted by several guests
In-room amenities (fridge, safe, kettle) and on-site bar
Suitable for congresses and events; convenient for concert nights
Cons:
Garage/parking frequently described as very tight and expensive
Breakfast considered overpriced; limited vegan options and occasional stockouts
Some cleanliness lapses reported (hair, shower issues)
Noise from a busy road affecting some rooms
Extra costs (tourism tax) not always included in listed price

Categories

Cleanliness
7.5
Many guests described rooms as clean, but there are several reports of cleanliness lapses (blonde hairs on carpet, shower issues), so overall slightly below perfect.
Service
9
Consistently praised: friendly, helpful reception and staff, smooth check-in/out and attentive service across multiple reviews.
Location
8.5
Central, convenient for public transport, concert venues and the Messe; excellent for events, though some rooms face a noisy multi-lane road.
Room Quality
8
Rooms are generally comfortable with good beds and adequate size; some reports of minor maintenance issues (shower hose/door alignment) but overall satisfactory.
Amenities
7.5
In-room amenities (fridge, safe, kettle) and an on-site bar noted positively, but the hotel garage is repeatedly described as very tight and expensive, lowering this score.
Value for Money
6.5
Multiple comments that the hotel feels overpriced (high room/parking/breakfast costs, tourism tax not included); value is a clear pain point.
Food and Beverage
7.5
Breakfast praised by some for variety and quality, but many guests find it overpriced; vegan options limited and sometimes unavailable.
Overall Experience
9.5
Overall positive impression: comfortable stay, friendly staff and great location for events/concerts; primary negatives are cost, parking and occasional noise/cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located just a 2-minute walk from Planten un Blomen Park and the vibrant Schanzenviertel district, the 4-star Mercure Hotel Hamburg Mitte offers a prime location for both leisure and business travelers.

Modern Amenities
The hotel boasts air-conditioned non-smoking rooms with stylish bathrooms, coffee/tea facilities, satellite TV, and Wi-Fi, ensuring a comfortable stay for guests.

Dining Experience
Guests can indulge in a variety of culinary delights at the RELAX restaurant, offering a diverse menu of food and drinks.

Experience convenience, modern comforts, and exceptional dining at Mercure Hotel Hamburg Mitte. Book your stay now for a memorable experience!

Important information:

Reservations can be made by phone on weekdays between 8:00 AM and 3:00 PM
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8
Based on 2470 reviews
Cleanliness: 7.5
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 7.5
Overall Experience: 9.5
B
Bettina • couple • ch
6
2026-10-31 • via Nuitee
Özçelik • solo_traveller • tr
10
2026-10-31 • via Nuitee
N
Nadja • couple • de
8
2026-10-31 • via Nuitee
M
Markus • couple • at
10
2026-10-31 • via Nuitee
C
Claudia • couple • de
8
Gut
Pros:

Gut

Cons:

Kein Internet - sehr schwierig!

2026-10-27 • via Nuitee
T
Tobias • couple • de
6
2026-10-27 • via Nuitee
K
Kirsten • couple • de
9
2026-10-25 • via Nuitee
W
Wolfgang • couple • de
8
2026-10-23 • via Nuitee
M
Muayad • solo_traveller • de
10
Alles perfekt für ein Kongress
Pros:

Sehr modern

2026-10-22 • via Nuitee
H
Hongxiang • solo_traveller • cn
10
2026-10-20 • via Nuitee
F
family_on_tour • couple • de
7
Tolle Ausstattung, jedoch stimmt das Preis-Leistungs-Verhältnis nicht
Pros:

+ Freundliches Rezeptionspersonal
+ großes Zimmer mit gemütlichem Bett
+ Kühlschrank, Safe und Wasserkocher mit im Zimmer
+ U-Bahn ca. 10 Gehminuten entfernt

Cons:

- Tiefgarage extrem eng und für 25€/Nacht unverschämt teuer
- Tourismusabgabe war nicht im Preis enthalten
- Frühstück mit 26€ pro Person überteuert

2026-10-20 • via Nuitee
J
Julia • couple • at
8
Pros:

Die Lage ist richtig gut. Das Bett ist sehr bequem und die Zimmergröße ist in Ordnung.

Cons:

Zimmer war leidet nicht ganz so sauber. Einige blonde Haare auf dem Teppichboden und auf dem Nachttisch waren die Glasränder der vorherigen Bewohner. In der Dusche der Wasserschlauch war so verdreht, sodass der Wasserstrahl nur auf die Wand ging. Die Duschwand bzw. Tür hat nicht richtig geschlossen weil sie komplett verzogen ist.

2026-10-20 • via Nuitee
D
Daniel • family_with_children • de
8
2026-10-19 • via Nuitee
E
Enno • couple • de
10
2026-10-19 • via Nuitee
J
Julia • couple • de
10
Perfekt für eine Nacht
Pros:

Perfekt für nen entspannten Konzertabend. Sehr nah zur Konzertlocation, gemütliche Zimmer und sauber. Wir würden wieder buchen :-)

Cons:

Leider gab es nur ein veganes Gericht auf der Karte vom Hotelrestaurant und das war aus. Frühstück super überteuert, gibt aber gute Cafés um die Ecke. Kann man also alles verkraften :-) Parkhaus ebenfalls leider super überteuert

2026-10-19 • via Nuitee
N
Nils • family_with_children • de
8
2026-10-18 • via Nuitee
E
Ewa • solo_traveller • nl
7
Centraal en comfortabel verblijf
Pros:

Centrale locatie, garage, ontbijt, bed.

Cons:

Lawaaige straat.

2026-10-17 • via Nuitee
K
Kathleen • solo_traveller • de
8
2026-10-16 • via Nuitee
A
Amir Driss • couple • de
8
2026-10-15 • via Nuitee
J
Jürgen • solo_traveller • de
9
2026-10-12 • via Nuitee