Hampton Inn & Suites Columbus Hilliard

Hotels
•
Hampton Inn
7.6 (330 reviews)
3950 Lyman Drive , Hilliard , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Convenient location
Cons:
Bugs in room
Cold pool
Outdated facilities
Limited breakfast options

Categories

Cleanliness
7.25
Some positive notes about cleanliness; however, mentioned bugs and dirty windows detracted from the overall perception.
Service
8.75
Staff was frequently praised for being helpful and top-notch.
Location
8.25
Proximity to events was appreciated, though a bit of convenience issues were noted.
Room Quality
7.25
Clean but frequently mentioned as needing updates and some rooms felt outdated.
Amenities
7.05
Pool was noted to be ice cold and limited breakfast items were available.
Value for Money
7.75
Price may not justify the condition of the hotel based on negative feedback despite some positive experiences.
Food and Beverage
6.75
Breakfast received mixed reviews, with some dissatisfaction about availability.
Overall Experience
7.75
A mix of positive and negative experiences balanced out the overall stay; a generally decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:40

Property Description

Luxurious Amenities

Indulge in the indoor pool and well-equipped gym during your stay at the Hampton Inn & Suites Columbus Hilliard. Stay connected with complimentary Wi-Fi throughout the property.

Comfortable Guest Rooms

Relax in guest rooms featuring convenient amenities like coffee facilities, a microwave, and a refrigerator. Enjoy your favorite shows on cable TV with pay-per-view movies for a cozy night in.

Convenient Location

Located just 6 miles from Ohio State University and 11.5 miles from downtown Columbus, the Hilliard Hampton Inn & Suites offers easy access to popular attractions like the Columbus Zoo and Market Mill Run Shopping Center.

Book your stay now at the Hampton Inn & Suites Columbus Hilliard for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 330 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.25
Room Quality: 7.25
Amenities: 7.05
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
T
Tahshiki • couple • us
9
Over all good
Pros:

Clean looked very nice polite employees

Cons:

Found a bug in my bed some kind of carpet bug not bed bug

2026-09-19 • via Nuitee
M
Michelle • solo_traveller • us
4
Not a good one
Pros:

Location

Cons:

The rooms were out dated the fridge didn't work the cabinet to that the TV was on the doors didn't close properly. You could hear every step the people above me made kids where running all around above me and I had to call the office. I am a Hilton member and I have not stayed in a Hampton that was so out dated and run down before. I will not be staying her again. I didnt get breakfast because I was up half the night because the people above me.

2026-09-14 • via Nuitee
V
Verghese • couple • us
10
Pros:

Cleanliness

Cons:

Nothing

2026-09-12 • via Nuitee
V
Verghese • couple • us
9
Not bad at all
Pros:

Cleanliness

Cons:

Water was not provided at check in

2026-09-08 • via Nuitee
Y
Yannie • couple • us
9
I like Hampton -
Pros:

Location

Cons:

Front desk staff having a cigarette break as I tried to check in - told me as I crossed the front door threshold “I’ll be in in a minute” - friendly but not prompt and professional

2026-09-08 • via Nuitee
R
Regina • solo_traveller • us
8
Pros:

I really liked the stay for the night. I was comfortable and enjoyed everything.

Cons:

No complaints.

2026-09-07 • via Nuitee
P
Pinkard • couple • us
10
Courteous staff. Great accommodation s
Pros:

Great menu! Plentiful all

Cons:

All good

2026-08-17 • via Nuitee
R
Randy • solo_traveller • us
8
2026-08-10 • via Nuitee
T
TJohnC • Friends getaway • Indianapolis, Indiana
10
Outstanding!
Pros:

Outstanding in every way! Perfect place and people!

2026-08-03 • via Tripadvisor
C
Cherryl • solo_traveller • us
10
2026-07-18 • via Nuitee
D
Delores • solo_traveller • us
9
2026-07-14 • via Nuitee
M
Marchand • solo_traveller • us
9
Clean, quiet and comfortable room. Convenient location. Facilities very nice.
Pros:

Convenient location. Very clean room. Very comfortable. Everything worked. Left too early to sample breakfast. Appreciated staff person that gave me a quiet room as requested. Thank you.

Cons:

No

2026-07-14 • via Nuitee
P
Pamela • family_with_children • us
8
Cons:

Pool area only had 5 chairs. Sheets in room window was shredded and breakfast was lackluster.

2026-07-13 • via Nuitee
D
David • solo_traveller • us
8
Short stay
Pros:

Great location.

Cons:

Entrance a little confusing

2026-06-30 • via Nuitee
J
Jessica • extended_group • us
1
Will never stay here again and neither will the 100 out of town guest for our wedding.
Pros:

Location was good. Close to everything. We are planning a wedding and will a a lot of out of town guest staying so we wanted to see how this hotel was compared to the others around it .

Cons:

The customer service at the front desk was the rudest and most unprofessional person I’ve ever encountered. She cussed at us, and she cussed at the phone called she answered while she was taking care of us.

2026-06-29 • via Nuitee
C
Corinne • solo_traveller • us
8
2026-06-16 • via Nuitee
C
Cheyenne • couple • us
10
All in all it was a peaceful stay.
Pros:

It was quiet.

Cons:

There was an odd odor in the bathroom at first that almost smelled like vomit but it seemed to fade after a while

2026-06-15 • via Nuitee
T
Tisha • extended_group • us
9
2026-06-14 • via Nuitee
M
Married_Couple2009 • Family • Louisa, Kentucky
10
Nice hotel
Pros:

Nice, clean hotel. Offers discount for AAA members. The lady at the check in/out counter was very friendly and helpful. The waffles for breakfast were very good.

2026-05-28 • via Tripadvisor
• couple • us
10
Very good and quiet 🤫
Pros:

Had a sofa.
Lots of hot water 🚿

2026-05-26 • via Nuitee