Atel Hotel Lasserhof

Hotels
7.6 (2601 reviews)
Lasserstraße 47 , Salzburg , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent central location close to train station and main sights
Several mentions of friendly and helpful staff
Many guests found rooms clean
Good breakfast for families/children
Cons:
No in-room refrigerators reported by many guests
Ineffective or broken air conditioning in several rooms (very hot attic rooms)
Small, outdated rooms and some uncomfortable room features
Instances of unresponsive front desk / poor handling of issues
At least one serious safety issue (broken baby cot) and isolated cleanliness lapses

Categories

Cleanliness
7.5
Generally described as clean in several reviews, but isolated issues reported (e.g., black hairs in fresh beds; one report of a broken baby cot affecting perceived cleanliness/safety).
Service
7.8
Mixed: multiple reviews praise friendly and helpful staff, but several mention unresponsive or unhelpful front desk (no reply to messages, lack of assistance with tourist suggestions or cot issue).
Location
10
Consistently lauded across reviews for being central and close to the train station and main sights; a clear strong point for the property.
Room Quality
6.2
Several mentions of small, outdated rooms, attic rooms that get extremely hot, and at least one serious safety/furniture issue (broken baby cot); mixed remarks on comfort.
Amenities
5.8
Frequently criticized: many reviews note lack of in-room refrigerators, ineffective or broken air conditioning, complicated parking, and some sensor/light issues in bathrooms.
Value for Money
6
Multiple comments indicate poor price-quality ratio or that rooms felt overpriced given issues; some guests nonetheless found the stay acceptable due to location.
Food and Beverage
8.4
Breakfast received several positive mentions (good for adults and children, satisfactory), though a few guests complained about breakfast quality.
Overall Experience
9.1
Overall impression is positive driven by outstanding location and many reports of good service/clean rooms, despite notable issues with amenities, room size and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:50

Property Description

Central Location
The family-owned and -run Atel Hotel Lasserhof in Salzburg offers a comfortable stay in a quiet location at the town center, just a stone's throw away from the main train station and a short 4 km drive from the airport.

Proximity to Attractions
Explore the city's historic sights and attractions like Mirabell Castle and Gardens, theatres, churches, museums, congress halls, and the iconic Old Town, all within walking distance from the hotel.

Complimentary Amenities
Stay connected with complimentary wireless internet available throughout the hotel, ensuring you can share your travel experiences effortlessly.

Book your stay at Atel Hotel Lasserhof now for a memorable experience in Salzburg!

Important information:

Please note that the reception is open from 07:00 to 22:30. Please contact the property if you expect to arrive after these hours. Check-in after 22:20 is possible via a key box. Contact details are stated in the booking confirmation.

Children aged 0–5 years can stay free of charge when using existing bedding.

Additional beds for children cannot be guaranteed unless arranged in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

Location

Guest Reviews

7.6
Based on 2601 reviews
Cleanliness: 7.5
Service: 7.8
Location: 10
Room Quality: 6.2
Amenities: 5.8
Value for Money: 6
Food and Beverage: 8.4
Overall Experience: 9.1
M
MONICA solo_traveller mx
9
Pros:

ubicacion

Cons:

las almohadas

2026-07-26 via Nuitee
L
LaDonna solo_traveller us
10
2026-07-25 via Nuitee
G
Guenter couple at
7
Nichts besonderes, aber es geht
Pros:

Gut erreichbar

Cons:

Jeden Tag beim Frühstück Semmeln vom Vortag

2026-07-25 via Nuitee
M
Milan extended_group cz
10
2026-07-24 via Nuitee
M
Moa couple se
10
2026-07-24 via Nuitee
C
Carla extended_group es
10
2026-07-24 via Nuitee
Y
Ying Kit couple hk
4
普通'不作介紹
Pros:

床單都算乾淨

Cons:

空調不足夠,室內燈光不足,冇冰箱'冇沙發!室內裝修比較殘舊!停車場收費比較貴!附近冇餐廳冇supermarket

2026-07-24 via Nuitee
J
Jacqueline couple de
5
Okay für eine Nacht auf der Durchreise, aber nicht für einen längeren Aufenthalt
Pros:

Die Lage war gut, um fußläufig einen Ausflug in die Innenstadt/Festung Hohensalzburg zu machen.
Das Frühstück war okay. Nichts besonderes, aber auch nicht ungenießbar.

Cons:

Leider war die Klimaanlage auf unserem Zimmer nicht so richtig funktionstüchtig. Außerdem begannen nachts Geräusche. Unklar, ob diese von der Klimaanlage kamen oder man den schnarchenden Nachbarn gehört hat. War auf jeden Fall extrem laut und störend

2026-07-24 via Nuitee
S
Slava solo_traveller il
8
2026-07-24 via Nuitee
K
Krzysztof Jakubczyk solo_traveller pl
7
Pros:

Pomocny personel.

Cons:

Brak strzeżonego parkingu hotelowego, cena nieadekwatna do warunków.

2026-07-24 via Nuitee
P
Peter couple au
9
Very comfortable hotel in a great location
Pros:

Good location, quiet

Cons:

Easy to walk to various sites or catch public transport.

2026-07-23 via Nuitee
I
Ingo extended_group de
8
Pros:

Die Räder im Frühstücks Raum waren nicht so klasse

2026-07-23 via Nuitee
J
Jarkko couple fi
10
2026-07-23 via Nuitee
K
Kadir Emrah family_with_children tr
9
2026-07-22 via Nuitee
B
Borisz family_with_children hu
10
Рекомендуем!
Pros:

Прекрасный номер, отличный завтрак, замечательное расположение отеля.

2026-07-22 via Nuitee
A
Adrian extended_group se
9
2026-07-22 via Nuitee
M
Mareike solo_traveller ch
7
Pros:

Gute lage, schöne grosse zimmer, rezeption, relativ ruhig

Cons:

Etwas in die jahre gekommen, frühstück ok, dame an der rezeption war sehr wortkarg (hätten busticket umsonst bekommen, wussten es aber nicht)

2026-07-21 via Nuitee
M
María solo_traveller es
9
Pros:

The bathroom is great. It has a bath tube where obe can relax, fully renovated with lovely tiles.

Cons:

Everything was lovely

2026-07-21 via Nuitee
S
sandra solo_traveller at
3
2026-07-20 via Nuitee
M
Monika couple at
8
Für uns war es perfekt
Pros:

Zimmer sehr schön, Lage für uns super (zu Fuss zum Domplatz), herrlich ruhig, supernette Mitarbeiter - der einzige Wermutstropfen war der Kaffee beim Frühstück

Cons:

Der einzige Wermutstropfen war der Kaffee beim Frühstück.

2026-07-20 via Nuitee