Atel Hotel Lasserhof

Hotels
7.6 (2838 reviews)
Lasserstraße 47 , Salzburg , AT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Excellent central location close to train station and main sights
Several mentions of friendly and helpful staff
Many guests found rooms clean
Good breakfast for families/children
Cons:
No in-room refrigerators reported by many guests
Ineffective or broken air conditioning in several rooms (very hot attic rooms)
Small, outdated rooms and some uncomfortable room features
Instances of unresponsive front desk / poor handling of issues
At least one serious safety issue (broken baby cot) and isolated cleanliness lapses

Categories

Cleanliness
7.5
Generally described as clean in several reviews, but isolated issues reported (e.g., black hairs in fresh beds; one report of a broken baby cot affecting perceived cleanliness/safety).
Service
7.8
Mixed: multiple reviews praise friendly and helpful staff, but several mention unresponsive or unhelpful front desk (no reply to messages, lack of assistance with tourist suggestions or cot issue).
Location
10
Consistently lauded across reviews for being central and close to the train station and main sights; a clear strong point for the property.
Room Quality
6.2
Several mentions of small, outdated rooms, attic rooms that get extremely hot, and at least one serious safety/furniture issue (broken baby cot); mixed remarks on comfort.
Amenities
5.8
Frequently criticized: many reviews note lack of in-room refrigerators, ineffective or broken air conditioning, complicated parking, and some sensor/light issues in bathrooms.
Value for Money
6
Multiple comments indicate poor price-quality ratio or that rooms felt overpriced given issues; some guests nonetheless found the stay acceptable due to location.
Food and Beverage
8.4
Breakfast received several positive mentions (good for adults and children, satisfactory), though a few guests complained about breakfast quality.
Overall Experience
9.1
Overall impression is positive driven by outstanding location and many reports of good service/clean rooms, despite notable issues with amenities, room size and occasional service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 08:50

Property Description

Central Location
The family-owned and -run Atel Hotel Lasserhof in Salzburg offers a comfortable stay in a quiet location at the town center, just a stone's throw away from the main train station and a short 4 km drive from the airport.

Proximity to Attractions
Explore the city's historic sights and attractions like Mirabell Castle and Gardens, theatres, churches, museums, congress halls, and the iconic Old Town, all within walking distance from the hotel.

Complimentary Amenities
Stay connected with complimentary wireless internet available throughout the hotel, ensuring you can share your travel experiences effortlessly.

Book your stay at Atel Hotel Lasserhof now for a memorable experience in Salzburg!

Important information:

Please note that the reception is open from 07:00 to 22:30. Please contact the property if you expect to arrive after these hours. Check-in after 22:20 is possible via a key box. Contact details are stated in the booking confirmation.

Children aged 0–5 years can stay free of charge when using existing bedding.

Additional beds for children cannot be guaranteed unless arranged in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

7.6
Based on 2838 reviews
Cleanliness: 7.5
Service: 7.8
Location: 10
Room Quality: 6.2
Amenities: 5.8
Value for Money: 6
Food and Beverage: 8.4
Overall Experience: 9.1
M
Michelle • extended_group • at
6
2026-09-19 • via Nuitee
P
Perez Algora • solo_traveller • es
8
2026-09-19 • via Nuitee
C
Cihan Alpan • couple • tr
9
2026-09-18 • via Nuitee
E
EMANUELE • extended_group • it
8
Pros:

Bene

Cons:

Stanza un pochino piccola e la mancanza di un'areatore in bagno

2026-09-17 • via Nuitee
H
Huang • extended_group • jp
7
Pros:

地理位置好，离中心火车站和城市中心都在步行可达的范围

Cons:

洗浴设备，以及洗浴间的通风需改进

2026-09-17 • via Nuitee
C
catherine • couple • us
10
Quaint and comfortable.
Pros:

Quaint atmosphere , friendly staff, clean

Cons:

N/A

2026-09-17 • via Nuitee
B
byungjin • solo_traveller • kr
9
Pros:

직원분들이 모두 친절했어요 도착한날 조금 춥다고 하니까 이동식 히터도 가져다 주고 아침식사 할때도 세심하게 챙겨 주시더라구요

2026-09-17 • via Nuitee
A
Andrew • couple • gb
7
A stopover
Pros:

Comfortable overnight stop

2026-09-17 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Excellent hotel in very good location.

2026-09-16 • via Nuitee
D
Dieter • couple • de
10
Hervorragend die Lage, extrem freundliches Personal, gute Parkmöglichkeit
Pros:

Hervorragend die Lage, überaus freundliches Personal, extrem hervorragendes Frühstück. Gute Parkmöglichkeit beim hoteleigenen Parkplatz.

2026-09-16 • via Nuitee
A
ASUN • couple • es
8
Estancia agradable
Pros:

La ubicación cerca de la estación . El desayuno era variado y la habitación muy espaciosa y comoda

Cons:

El suelo de la ducha que era todo de mármol y tenias que ir con mucho cuidado para evitar resbalar.

2026-09-16 • via Nuitee
J
Janet • solo_traveller • us
8
Very nice place, everything is in walking distance, train station, Mozart's residences, Old Town.
Pros:

Room was clean, cute and just what I needed.

Cons:

I heard an intermittent buzzing/vibrating noise for about 3-4 hours then it stopped. That was annoying. Also, the cleaning person knocked on my door around 9:30 and woke me up. There was no Do Not Disturb sign for the door. I was tired, so I was not happy about that.

2026-09-15 • via Nuitee
R
rafael • extended_group • es
8
Hotel céntrico, bien comunicado
Pros:

la ubicación del hotel, bastante céntrico

Cons:

El tamaño de las habitaciones

2026-09-15 • via Nuitee
H
Helmut • couple • at
8
2026-09-15 • via Nuitee
A
Annemarie • extended_group • ch
8
es hat mir gut gefallen
Pros:

Zimmer waren gross, genug Haken um etwas aufhängen zu können,

Cons:

Dusche, schwierig die richtige Temperatur einzustellen, Duschkopf war sehr weit oben

2026-09-15 • via Nuitee
A
Ana • solo_traveller • gb
3
2026-09-14 • via Nuitee
R
Richard • solo_traveller • at
8
2026-09-14 • via Nuitee
R
Rochri • couple • at
9
2026-09-14 • via Nuitee
A
Anna Petra • solo_traveller • de
1
2026-09-13 • via Nuitee
Y
Yayoi • couple • jp
8
2026-09-13 • via Nuitee