Hilton Sao Paulo Morumbi

Hotels
•
Hilton Hotels & Resorts
8.8 (354 reviews)
Avenida das Nacoes Unidas, 12901 , Sao Paulo , BR
+55 11 2845-0000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location near Morumbi mall and metro
Very friendly, helpful and praised staff
Comfortable beds and spacious rooms
Clean rooms overall (several mentions of 'extremamente limpo')
Heated pool, sauna and pleasant lounge/happy hour
High-quality breakfast (described as completo/maravilhoso)
Cons:
Rooms described as dated with carpet and older furniture
Occasional cleanliness lapses (hair in bathroom, lipstick mark on cup)
Gym under-equipped and limited hours; no kids area
Maintenance issues reported (WC lid fell, sink drainage problems, noisy AC)
Minibar/fridge often empty or items perceived as overpriced; complimentary water limited to members
Price increases and extra charges (breakfast sometimes charged separately)

Categories

Cleanliness
8.9
Generally praised as very clean in multiple reviews (rooms described as 'limpo'/'extremamente limpos'); isolated issues noted such as one hair found in a bathroom and a cup with a lipstick mark, and carpeted rooms that make deep cleaning harder.
Service
9.3
Service consistently highlighted as a strength: staff described as excellent, very friendly and helpful (several named staff praised). A few comments mention some staff seemed uncertain on information, but overall service sentiment is very positive.
Location
9.4
Multiple positive mentions: excellent location near Morumbi shopping and metro, quiet and convenient for dining and shopping — location is a clear strong point.
Room Quality
7.9
Mixed feedback: beds and room size praised (comfortable, spacious) but several guests call rooms dated, mention carpet, old furniture and maintenance problems (WC lid fell, sink drainage issue, noisy AC); minibar/fridge sometimes empty.
Amenities
8.4
Good amenities noted (heated pool, sauna, pleasant lounge and happy hour) but the gym is repeatedly criticized as under-equipped and limited (hours noted as an issue); missing kids area was also mentioned.
Value for Money
7.8
Value seen as below top-tier for some guests: complaints about unexpected price increases, breakfast charged separately, minibar/prices of in-room items perceived as high, and complimentary water limited to loyalty members.
Food and Beverage
9
Breakfast repeatedly described as excellent/complete; lounge and happy hour praised. A few notes that breakfast may be charged separately for some rates.
Overall Experience
9.7
Overall very positive: many headlines and comments like 'Excelente', 'Brilliant', 'recomendo' reflect strong overall satisfaction despite some maintenance and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious suites and rooms, furnished with modern amenities for a relaxing stay. Enjoy the plush beds, flat-screen TVs, and work desks for your convenience.

Top-Notch Facilities
Indulge in our executive lounge benefits, well-equipped gym with free fitness classes, and a rooftop pool offering breathtaking views of São Paulo. Relax at the glamorous spa or explore our business facilities and meeting rooms.

Convenient Location
Located in the bustling CENU Complex, near major attractions and transportation, Hilton Morumbi is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note that Canvas Bar & Restaurant will be closed until July 12th, 2026. dinner will be served at an alternative venue during this time. The Executive Lounge will be closed until July 8, 2026. From July 8 to 31st , 2026, only Happy Hour will be available. Executive benefits will be provided at an alternative location during this period.

Please note that the Executive Lounge will operate from 5:30 p.m. to 10:00 p.m. until August 31, 2026. Full Executive Lounge services will resume on September 1, 2026.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.8
Based on 354 reviews
Cleanliness: 8.9
Service: 9.3
Location: 9.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 9.7
F
Fernando • couple • br
9
2026-10-31 • via Nuitee
P
Pricilla • family_with_children • br
10
Excepcional
Pros:

Cama confortável com roupa de cama de alto padrão

Cons:

Nada

2026-10-29 • via Nuitee
C
CLEYTON • couple • br
10
2026-10-29 • via Nuitee
K
Kacero • solo_traveller • ar
10
Confortable
Pros:

Atención del personal, muy amables y considerados y simpaticos

2026-10-28 • via Nuitee
R
ricatrum • couple • co
8
Pros:

Ubicación muy bonito, el área humeda espectacular

Cons:

Los cobros nos subieron de categoría y la verdad no entendimos muy bien, además del desayuno por aparte

2026-10-28 • via Nuitee
D
De Souza • couple • br
7
Boa
Pros:

Localidade muito boa,

Cons:

cafe da manhã repetitivo, equipe me pareceu um pouco perdida nas informações

2026-10-26 • via Nuitee
R
Rafael • solo_traveller • br
9
2026-10-25 • via Nuitee
E
Edwin • couple • za
10
2026-10-24 • via Nuitee
R
Roberto • couple • cl
7
Getting Dated quickly
Cons:

Se está envejeciendo. Se cayó la tapa del wc, el agua no bajaba del lavamanos

2026-10-21 • via Nuitee
F
Fabio • solo_traveller • br
3
2026-10-20 • via Nuitee
A
Assir Silveira • solo_traveller • br
10
Pros:

Atendimento e limpeza são os pontos fortes.

2026-10-17 • via Nuitee
J
Jully Anne • couple • br
9
Muito bom hotel , mas precisa de atenção com os hóspedes
Pros:

A cama e travesseiros

Cons:

Não tinha nada no frigobar, nem água, achei bem ruim isso

2026-10-14 • via Nuitee
J
Jorge • couple • py
7
2026-10-14 • via Nuitee
A
Andressa • solo_traveller • br
10
2026-10-14 • via Nuitee
J
Juan Carlos Cuesta Perez • solo_traveller • es
8
Pros:

Ubicación

Cons:

Precio

2026-10-13 • via Nuitee
J
Javier • solo_traveller • es
10
2026-10-13 • via Nuitee
P
Paulo Vitor • solo_traveller • br
10
Estadia confortável
Pros:

Facilidades e funcionários bem treinados

2026-10-13 • via Nuitee
S
SILVIANE • couple • br
9
2026-10-12 • via Nuitee
A
Ali Mere • couple • br
10
Excelente, pequenos detalhes mas que não descredenciaram a hospedagem
Pros:

Praticamente tudo!

Cons:

Muito carpete o que dificulta um pouco a limpeza e minha esposa pegou uma xícara com marca de batom

2026-09-15 • via Nuitee
H
Hendler • couple • br
10
2026-09-09 • via Nuitee