Island Travel Inn

Hotels
6 (3722 reviews)
1850 Douglas Street , Victoria , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Inexpensive
Cons:
Cleanliness issues
Outdated rooms
Limited amenities

Categories

Cleanliness
4.64
Mixed reviews; reported cleanliness issues and outdated rooms.
Service
7.11
Generally helpful staff, though some reviews noted rudeness.
Location
8.15
Convenient location near downtown with easy access to amenities.
Room Quality
4.6
Older building with sagging mattresses and outdated decor.
Amenities
4.63
Limited amenities; elevator issues and no ice maker.
Value for Money
7.59
Inexpensive accommodation, good value for the price.
Food and Beverage
5.64
Not specifically mentioned; assumed standard for similar hotels.
Overall Experience
5.61
General satisfaction with acknowledged shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:53

Property Description

Convenient Location
Situated on the Trans-Canada Highway, just a 5-minute drive from the inner harbor, Island Travel Inn offers easy access to Victoria Ferry in a mere 3 minutes.

Comfortable Accommodation
Each wood-furnished room is equipped with cable TV, a coffee maker, work desk, and iron, ensuring a cozy stay for every guest.

Helpful Amenities
With a 24/7 front desk, laundry facilities, and vending machines, we strive to cater to all your needs during your stay.

Book now to experience the perfect blend of convenience and comfort at Island Travel Inn!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6
Based on 3722 reviews
Cleanliness: 4.64
Service: 7.11
Location: 8.15
Room Quality: 4.6
Amenities: 4.63
Value for Money: 7.59
Food and Beverage: 5.64
Overall Experience: 5.61
C
Chen • solo_traveller • ca
8
Pros:

Big room and friendly receptionist.

2026-06-14 • via Nuitee
J
Jeff • solo_traveller • ca
7
2026-06-13 • via Nuitee
A
Abdul • solo_traveller • ca
1
Didn’t check in
Pros:

Nothing dirty

Cons:

Poor customer service

2026-06-13 • via Nuitee
A
Antonette • solo_traveller • ca
8
Overall it’s good since it is in downtown that’s but it’s pricey for one person staying. I felt safe in this area but it
Pros:

It is the cheapest among some other accommodation in downtown of Victoria. It’s in the downtown and just walking distance to everything that you need. It’s clean the staff are helpful to all my needs. It has its own microwave and small fridge inside the room.

Cons:

Not that I don’t like it’s a very old type hotel so don’t expect too much. Appliances are already old the microwave is not rotating because the rotator is damaged.

2026-06-12 • via Nuitee
J
Jackson • solo_traveller • ca
8
2026-06-12 • via Nuitee
K
Katherine • solo_traveller • ca
7
2026-06-11 • via Nuitee
T
Tilo • solo_traveller • de
9
Pros:

Freundlicher Empfang - sehr nett und hilfsbereit

2026-06-11 • via Nuitee
C
Casa Melera • solo_traveller • es
7
Pros:

Location was great for what I wanted to do

Cons:

Woluld need a general freshen up, Everything was very old and in need of repair

2026-06-11 • via Nuitee
B
Bradley • couple • ca
7
Great value and location, beds are hard but rooms are very spacious, Friendly Staff!
Pros:

Front desk staff was great! very friendly and efficient. Location is great, price is great. Rooms are a nice size and feel spacious. the vanity outside the bathroom is very convenient.

Cons:

The beds were so hard and you could feel springs in the mattress. The pillows weren't great they felt empty. The patio is nice to have but it was dirty.

2026-06-11 • via Nuitee
P
Paul • couple • au
10
2026-06-10 • via Nuitee
D
Deanna • couple • ca
6
Pros:

Okay

Cons:

Location… too many homeless… very uncomfortable feeling

2026-06-10 • via Nuitee
S
Sandra Elizabeth • family_with_children • ar
6
Pros:

la ubicación muy buena.

Cons:

la limpieza en la ducha

2026-06-10 • via Nuitee
G
gilles • solo_traveller • fr
6
Pros:

Emplacement près du centre et du taxiboat

Cons:

Bruyant de l'externe et de l interne.
Vetuste
Propre mais sans plus.

2026-06-10 • via Nuitee
B
Bruna • couple • ca
3
You get what you pay for.
Pros:

The mattress was decent and it was close to downtown, even though the surroundings were a bit sketchy.

Cons:

Dirty dirty dirty. The tub was completely stained and was adorned with a filthy mat on top. The toilet seat wasn’t bolted down and would shift. The bathroom had no body wash and a single tiny bar of soap, with two little packets of 2-in-1 shampoo/conditioner. The headboard for the bed had foot stains, someone stepped on it and they didn’t clean it. The heater was broken and instead we had a tiny space heater on the desk to use. When we first got there, there was a police cruiser. The cherry on the cake was a sign on the door saying to not get curry stains on the towels or bed sheets. The staff didn’t want to be there. When we first got there, the guy at the counter just left for 30m and didn’t come back. We just sat there waiting for someone to help us. The luggage storage room smelled like urine. When they store your bags, they don’t tag it. They also just gave us the keys to go get them back, meaning that anyone could go there unsupervised and get our bags.

2026-06-10 • via Nuitee
S
Susan • extended_group • mx
7
Fine
Pros:

Did not receive breakfast or information about it

Cons:

Bed needs replacement

2026-06-10 • via Nuitee
H
Hanna • family_with_children • ca
3
2026-06-09 • via Nuitee
R
Robert • couple • ca
5
Pros:

Besoin de rénovation dans la salle de bain.

Cons:

La malpropreté de l'établissement. Ascensseur et passage sale.

2026-06-09 • via Nuitee
J
Joan Stinert • extended_group • ca
7
2026-06-08 • via Nuitee
J
Jocelyn • solo_traveller • nz
5
Staff were good, room was disgusting.
Pros:

The bed was comfortable and the staff were helpful.

Cons:

My room was dirty! Filthy cup rings on all the surfaces, dirt on skirtings and behind the bathroom door. Repairs had not been completed. There were 2 4 point power plugs with wires running everywhere.

2026-06-08 • via Nuitee
B
burns • couple • ca
5
2026-06-08 • via Nuitee