The Westin Bund Center, Shanghai

Hotels
•
Westin
8.8 (1656 reviews)
No 88 Henan Central Road , Shanghai , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Friendly staff
Cons:
Breakfast options could improve
Some rooms show signs of age
Value for money is questionable

Categories

Cleanliness
8.71
Several reviews mention that the rooms could be cleaner, indicating some issues with cleanliness.
Service
9.68
Positive comments about friendly and helpful staff throughout the reviews.
Location
9.72
Many reviews highlight the excellent location near major attractions, indicating a strong positive sentiment.
Room Quality
8.17
Some mentions of aged rooms and issues such as odors and outdated facilities.
Amenities
8.7
Comments about good amenities but some complaints about breakfast options.
Value for Money
8.16
Feedback suggests dissatisfaction with value for money, particularly regarding prices for food and room quality.
Food and Beverage
7.71
Multiple reviews indicate dissatisfaction with breakfast options and quality.
Overall Experience
9.58
General sentiment is positive with various compliments about the stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:09

Property Description

Luxurious Accommodation Near Shanghai's Iconic Attractions

Stylish Rooms with Premium Amenities: Experience spacious guest rooms at The Westin Bund Center Shanghai, each equipped with air conditioning, quality bedding, and modern conveniences like a personal safe and flat-screen TV. Pamper yourself with a walk-in shower, bathtub, and premium amenities for ultimate comfort.

Fitness Center and Heated Pool: Unwind at the two-story fitness center and 24-hour heated swimming pool. Enjoy sports equipment rentals and a jogging map from the concierge to explore the Bund area.

Culinary Delights: Indulge in global buffet offerings at The Stage, Cantonese cuisine at Crystal Garden, and fresh Italian dishes at Pargo. With 3 restaurants and 2 bars, culinary satisfaction is guaranteed at our hotel.

Book your stay at The Westin Bund Center Shanghai for a memorable and luxurious experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), for guests who need to self-isolate for 7 days, please contact hotel to inquire the reception policy before booking, (valid from 2022/01/13)

Notice: Internet maintenance on September 24 2025, between 00:00-2:00 AM. For assistance, please contact Service Express.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Guest Reviews

8.8
Based on 1656 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 9.58
W
William • family_with_children • au
9
Pros:

Clean room ... city view

Cons:

A bit of a walk to Metro stations or Nanjing Pedestrian street. Smaller pool

2026-11-07 • via Nuitee
M
Melinder • couple • au
8
Excellent location - couldn’t have picked a better place for our first time. There’s a metro close by and lots of dining
Pros:

The location is excellent - close to a few major attractions and walkable.

2026-11-04 • via Nuitee
A
Antonio • family_with_children • ke
10
Pros:

I love china

2026-11-03 • via Nuitee
S
Stella • solo_traveller • ec
9
Fantástica ubicación y desayuno
Pros:

Excelente ubicación y desayuno completo con muchas opciones occidentales

2026-11-03 • via Nuitee
F
Federica • extended_group • it
9
Pros:

Posizione centrale e colazione varia e abbondante

2026-11-03 • via Nuitee
A
Ahmed • family_with_children • ae
8
Pros:

Staff were very helpful.

Cons:

Nothing.

2026-11-02 • via Nuitee
V
Veronica • couple • it
8
Bellissimo ma non ci tornerei costa troppo per me
Pros:

Struttura molto bella forse troppo grande per i miei gusti.
Camere un po’ datate ma molto molto pulite

Cons:

La struttura non mi ha MAI risposto di tutte le richieste che avevo fatto sui Booking…. Quando dovrebbe essere un mezzo di comunicazione molto efficiente.
Diciamo che non è ammissibile questo !!!!

2026-11-02 • via Nuitee
A
Aleksandra • extended_group • ch
10
Würde gerne wieder kommen
Pros:

Sehr nettes Perosnal, gutes frisches Essen

Cons:

Die Teppiche bremsen die Koffer im Gang, kann anstrengend sein

2026-11-02 • via Nuitee
E
Edgars • solo_traveller • lv
8
2026-11-02 • via Nuitee
N
Noah • couple • ch
10
2026-11-02 • via Nuitee
U
Usha • family_with_children • au
10
2026-11-01 • via Nuitee
K
Kodjo • couple • ca
10
Juste en face du bund, les nuits étaient c’était extraordinaire
Pros:

Tout était beau l’hôtel , le cadre du restaurant, l’atrium …

Cons:

s/o

2026-11-01 • via Nuitee
A
alghamdi • couple • sa
10
2026-10-30 • via Nuitee
C
Chantel • couple • cn
8
A comfortable and enjoyable stay in an excellent location, with friendly service.
Pros:

We enjoyed our stay at The Westin Shanghai. The hotel was comfortable, clean, and well-maintained. The room was spacious and relaxing, and the location was excellent, making it easy to explore Shanghai. The staff were friendly and welcoming. Overall, it was a pleasant experience.

Cons:

There was very little to complain about. However, the breakfast could offer a slightly wider Western selection. Overall, these were minor issues and did not significantly affect our stay.

2026-10-29 • via Nuitee
S
Seleme • family_with_children • za
8
Better suited for business guests
Pros:

Not a kid friendly hotel

Cons:

Not a kid friendly hotel.

2026-10-27 • via Nuitee
E
Evangelos • family_with_children • de
9
2026-10-27 • via Nuitee
J
Jeanette • extended_group • at
10
Extrem schönes Hotel
Pros:

Super feudal

2026-10-26 • via Nuitee
S
Stefan • family_with_children • at
8
2026-10-26 • via Nuitee
B
Brenda • couple • nz
8
Good value for money definitely not a five star hotel
Pros:

Property was very essentially located easy to walk to from everywhere

Cons:

It’s a little bit old phone our ring didn’t work

2026-10-26 • via Nuitee
D
David • family_with_children • id
9
Awesome stay would recommend! Staff were exceptional!
Pros:

Staff were the best, receptionist especially Jackson wang was outstanding! he even have our room ready before time.
Everyone work really hard in Westin, really appreciate the hardworking team there.
Room size were awesome and adequate probably the only cons were the thermostat tap were a bit faulty especially the hot one. walking perfectly close around 15-20 mins then you got Yu Yuan garden/ Nanjing St.

Cons:

Breakfast was only average for Westin standard and room 617 view were disappointing but all others were fine as Westin is located surrounded by many buildings

2026-10-26 • via Nuitee